IT Support Technician
Mid-Ulster £30,000 - £35,000
MCS Group is delighted to be partnering with a well-established organisation in Mid-Ulster as they look to add an IT Support Technician to their growing internal IT team.
This is an excellent opportunity for someone with a strong IT support background who enjoys a varied, hands-on role across infrastructure, end-user support, and continuous improvement projects within a multi-site environment.The Role
You'll join a busy internal IT function supporting users across multiple sites, providing day-to-day technical support while also contributing to infrastructure improvements and wider IT projects.
This role offers exposure across:Microsoft 365 administrationActive Directory / Entra IDDevice deployment & supportNetwork & infrastructure troubleshootingERP system supportCybersecurity best practicesIT projects & continuous improvement initiativesWhat You'll Be DoingProviding 1st/2nd line support across hardware, software, and core business systemsSupporting Microsoft 365 technologies including Teams, Exchange, and OneDriveTroubleshooting system, server, and network issuesConfiguring and deploying laptops, PCs, and peripheral devicesManaging user accounts and onboarding/offboarding processesSupporting IT infrastructure upgrades and improvementsMaintaining IT documentation and asset recordsWhat We're Looking For2+ years' experience in an IT support environmentStrong troubleshooting and problem-solving skillsExperience with Microsoft 365 administrationKnowledge of Active Directory / Entra IDExcellent communication and customer service skillsFull UK driving licence and access to a vehicle
Desirable:Power BI exposureMicrosoft Intune / Endpoint Manager experienceERP systems exposureThe Package£30,000 - £35,000 salaryStrong long-term development opportunitiesBroad technical exposure across infrastructure and supportGrowing internal IT environmentStable and well-established business
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Daire O'Connor, Specialist Recruitment Consultant at MCS Group.
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