About YouAre you a commercially driven relationship manager who knows how to get the best out of suppliers and teams? Do you thrive in a fast-paced sales environment where performance, accountability, and results matter?We are looking for a Sales Relationship Manager to take ownership of supplier performance and play a critical role in driving sales outcomes. Acting as the key link between our sales teams and external partners, you will lead from the front - challenging, influencing, and improving performance to deliver against demanding targets.This role requires someone with proven experience in supplier relationship management within a sales-driven environment, a strong grasp of the property market (including part-exchange and conveyancing), and the ability to lead and develop high-performing teams. You will be confident influencing stakeholders at all levels and using data, insight, and commercial judgement to drive measurable improvements.Highly organised and results-focused, you will be comfortable managing multiple priorities, working with CRM systems such as Salesforce, and turning performance data into action. Above all, you will bring the energy and commercial mindset needed to push standards, unlock value, and consistently deliver results.You will play a pivotal role in ensuring suppliers meet contractual KPIs and SLAs, while identifying opportunities to enhance value, improve service, and maximise commercial performance - particularly during key trading periods.Benefits of joining our sales team:Financial:Competitive Salary + Discretionary BonusCompany Car Company Pension SchemeLife AssuranceProfessional Subscriptions paid forLifestyle/Health & Wellbeing:Hybrid Working - up to two days a week in our Coventry OfficeOn-site parking, Monday to Friday working pattern, 37 hours per week24 days holiday (rising to 28) plus Bank Holidays (in lieu)2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucherColleagues Benefit Booklet with a range of store offers discounts and promotionsFamily Friendly PoliciesWhy Join McCarthy StoneAt McCarthy Stone, we are committed to delivering exceptional experiences for our customers and building high-performing, collaborative teams.This role offers the opportunity to:Play a key role in driving sales performance through supplier partnershipsWork at the heart of a commercial and customer-focused functionInfluence strategy and decision-making at a senior levelDevelop your leadership and commercial skills in a dynamic environmentWhat You Will Do:Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone’s offerings.Community Engagement: Build relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.What We are Looking For:A strong relationship builder who can influence and challenge constructivelyCommercially astute, with the ability to identify value and drive performance improvementsA confident communicator, able to operate effectively with senior stakeholdersProactive and solutions-focused, with strong problem-solving and decision-making skillsHighly organised, with the ability to manage competing priorities in a fast-paced environmentA collaborative leader who can motivate and develop others
Ready to lead high-performing partnerships that do more than support sales - they drive results?If you are a commercially focused leader who thrives on performance, relationships, and delivering impact, we want to hear from you.Apply now and play a key role in shaping the future of retirement living with McCarthy Stone.At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.#LI-DNI
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