Retail Manager - United Kingdom, West Midlands Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
Please note this role could also be considered as an 18 month internal secondment.
What you\\\'ll be doing...
Give guidance to store managers on profitable in-store presentation (i.e stock level, signage, pricing), outstanding customer service and identify future business needs to enhance brands performance Establish, develop and maintain strong relationships with brands at all levels - store staff, area or district management and brand headquarters to develop and execute plans to drive annual sales performance. Support brands in the staff recruitment process, i.e. sourcing, screening, selecting. Identify training needs and develop training programs on effective customer service, selling tips, in-store merchandising and quality management to increase Key Performance Indicators (conversion, UPT, ATV) and like-for-like growth. View and provide timely feedback on store layouts and fit outs to ensure optimum in-store retail experience. Keep abreast of on-going, new and potential brand relationships and if necessary act as the contact and point of reference for future brands. Keep abreast of competitor Centre activities and full price retail environment. Work closely with Marketing Team to develop a retail calendar and provide support for special events, promotions, and other marketing events through awareness of fashion trends, calendars and important trading days. Work closely with Centre Manager and all other departments (store and customer service operation, facilities, finance) and brands to ensure an exceptional customer shopping experience and store adherence to rules and regulations. Work in close conjunction with leasing for refits, new openings, locations for potential new brands, support in replacing low performing brands etc. Provide input to the budget planning process by providing brand sales and like-for-like growth targets. Budgeting your own brands throughout the year (considering bank holidays, Easter, sports events etc.). Constant follow up and adaptation of budget if brands are over performing or underperforming
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
Flexible Working: Hybrid working options where possible to accommodate your needs.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
Proven retail management experience, ideally at Area Manager or Retail Manager level - multi-site; multi-brand Fashion experience preferred Visual merchandising skills Analytical Skills Passionate about retail Proactive Enthusiastic Strong communication skills essential
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Solutions Architect - Flexible, London office Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
What you\\\'ll be doing...
The Digital Solution Architect will play a pivotal role in driving the design and development of innovative solutions that align with our enterprise architecture. Working alongside our Business Analyst, IT Service Delivery Manager and other stakeholders, this position requires a strong technical background, coupled with excellent communication and problem-solving skills.
Reporting to the Senior Customer Technology Manager, you will be responsible for collaborating with various stakeholders to provide architectural guidance, gather and refine requirements and ensure the delivery of high-quality, scalable, and secure solutions.
This is a newly created position in support of our growth and development within the digital space, and an opportunity to join an international industry leader.
There is flexibility for this role to be located in our London or Milan office
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
Flexible Working: Hybrid working options where possible to accommodate your needs.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
• You have a strong understanding of software development methodologies, design patterns, and architectural principles. Experience in working with Salesforce (Marketing Cloud, Intelligence, Service Cloud, Data Cloud) and Optimizely will be considered a plus.
• You have a proven ability to design and develop innovative solutions, considering factors such as scalability, performance, and security.
• You can provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices.
• You have strong interpersonal and communication skills to collaborate effectively with various teams, including product owners, business analysts, and development teams.
• You can align technical solutions with broader business objectives and anticipate future trends.
• You possess strong analytical skills to identify and resolve complex technical issues and make sound decisions under pressure.
• You are customer-centric approach and focus on delivering solutions that meet the needs of both internal and external stakeholders.
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can.
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
IT Delivery Manager - Flexible, London office Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
Join our dynamic team as an IT Delivery Manager, where you will bridge the gap between our website, applications and CRM squads, ensuring technology solutions align with our strategic goals and are delivered effectively. You will play a key role in driving successful project delivery, managing stakeholders, and fostering a collaborative environment.
What you\\\'ll be doing...
• Support strategic alignment of IT initiatives with organizational objectives.
• Oversee programme activities across Product and CRM squads, ensuring consistency and smooth execution.
• Manage change and release processes, maintaining minimal disruption.
• Collaborate on RAID log management to address risks, assumptions, and dependencies.
• Engage stakeholders and ensure their needs are addressed.
• Assist with project documentation and training coordination.
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
Flexible Working: Hybrid working options where possible to accommodate your needs.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
• Proven experience in aligning IT projects with strategic business goals.
• Expertise in programme management, planning, and risk management.
• Strong communication and stakeholder management skills.
• Solid understanding of IT systems, Agile methodologies, and change management.
• A problem-solver with leadership skills and attention to detail.
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Guest Experience Manager - United Kingdom, West Midlands Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
Are you passionate about delivering exceptional guest experiences? Join our team as a Guest Experience Manager and lead the charge in creating memorable, top-tier experiences for our guests at our West Midlands centre. In this role, you\\\'ll be the champion for all things guest-related, driving service excellence, team development, and innovative strategies to elevate our guest experience. This role is a maternity cover for 12 months.
What you\\\'ll be doing...
Lead and motivate Guest Services Advisors and Lounge teams to consistently deliver outstanding service. Drive guest satisfaction by addressing concerns, enhancing the guest journey, and reducing pain-points. Implement innovative strategies to boost service standards, guest engagement, and profitability. Oversee day-to-day operations, ensuring the centre reflects McArthurGlen\\\'s high standards and operational KPIs are met. Recruit, train and develop all team members Set personal and team targets, and remain focused on driving towards these whilst staying focused, but not side-tracked by, day to day activities You will be required on a Rota basis to undertake duty management of the centre This will include working 1 in 4 weekend shifts and be rota\\\'d on to a late shift
(12pm8pm)
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
Passionate about delivering excellent guest service Able to put guests at the heart of everything we do Able to show a proven track record of running successful guest focused operations that nurture and grow the business and level of guest satisfaction Considerable experience of managing a guest focused team in a luxury hotel, events space or other guest facing environment Able to communicate effectively at all levels Language skills an advantage Able to produce reports and forecast activity Experienced Manager in hospitality sector: hotels, airlines or similar in a fast-paced role and organisation
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Facilities Manager - United Kingdom, Cheshire Oaks Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
We are looking for a Facilities Manager to join us at our Cheshire Oaks designer outlet
What you\\\'ll be doing...
The Facilities Manager oversees the daily operations of the Centre, managing subcontractor teams like maintenance, cleaning, landscaping, and security to ensure high service standards and a safe environment for customers and tenants. They handle facilities contracts, budgets, and best practices to optimize costs and improve the customer experience, while also supporting tenants during store openings, exits, and refurbishments.
Additionally, the role involves managing risk and safety, ensuring compliance with regulations, and leading fire training and drills. The Facilities Manager contributes to long-term asset management and sustainability by optimizing utilities and overseeing critical maintenance projects. As a member of the leadership team, they collaborate across departments and work flexible hours to meet operational needs.
Why McArthurGlen?
We offer you a competitive salary and attractive performance bonus of up to 25%
• You are entitled to a wellbeing allowance (a set amount you can claim towards yoga, gym equipment or anything that promotes your wellbeing)
• 2 volunteering days per year
• Special discounts in our Designer Outlets
• Be part of an international organisation, with the opportunity to work with colleagues across eight countries.
• Access to LinkedIn learning from day one with access to over 16,000 courses
• An environment enabling your growth including internal moves, cross country projects and international secondments as well as a calendar of core development opportunities and bespoke learning.
• Values-based culture - our colleagues make things happen in an inclusive and collaborative environment where we enjoy coming to work. We pursue excellence, make a difference and love to innovate.
• Over 89% of our colleagues would recommend us as a good place to work (according to our most recent internal engagement summary)
To be successful you\\\'ll bring...
Fluent English: written & spoken, with excellent communication skills. Relevant legislative knowledge / qualifications (health & safety, security etc). IOSH or NEBOSH or IWFM qualifications are essential. Proven property services management experience, within a customer facing
environment is essential. Retail or hospitality experience is preferred. Knowledge of risk and security management Project Management experience Environmental/sustainability experience Budget Management experience Computer literacy essential - eg Word, Excel, Outlook, PowerPoint
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Guest Experience Manager - United Kingdom, Bridgend Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
Are you passionate about delivering exceptional guest experiences? Join our team as a Guest Experience Manager and lead the charge in creating memorable, top-tier experiences for our guests at our Bridgend centre. In this role, you\\\'ll be the champion for all things guest-related, driving service excellence, team development, and innovative strategies to elevate our guest experience.
What you\\\'ll be doing...
Lead and motivate Guest Services Advisors and Lounge teams to consistently deliver outstanding service. Drive guest satisfaction by addressing concerns, enhancing the guest journey, and reducing pain-points. Implement innovative strategies to boost service standards, guest engagement, and profitability. Oversee day-to-day operations, ensuring the centre reflects McArthurGlen\\\'s high standards and operational KPIs are met. Recruit, train and develop all team members Set personal and team targets, and remain focused on driving towards these whilst staying focused, but not side-tracked by, day to day activities You will be required on a Rota basis to undertake duty management of the centre This will include working 1 in 4 weekend shifts and be rota\\\'d on to a late shift
(12pm8pm)
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 20%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
Passionate about delivering excellent guest service Able to put guests at the heart of everything we do Able to show a proven track record of running successful guest focused operations that nurture and grow the business and level of guest satisfaction Considerable experience of managing a guest focused team in a luxury hotel, events space or other guest facing environment Able to communicate effectively at all levels Language skills an advantage Able to produce reports and forecast activity Experienced Manager in hospitality sector: hotels, airlines or similar in a fast-paced role and organisation
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Back Office Solutions Architect - United Kingdom, London office Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
What you\\\'ll be doing...
The Back Office Solution Architect will play a pivotal role in architecting the target solution landscape for corporate solutions which support HR, Finance and other head office functions. You will be delivering transformative change, value driven business solutions and organisational efficiency improvements.
Reporting to the Back Office Senior Technical Manager , you will work very closely with the Enterprise Architect to ensure that architectural principles and organisational strategy are adhered to.
This is a newly created position in support of our growth and development within the back office space, and an opportunity to join an international industry leader.
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
Flexible Working: Hybrid working options where possible to accommodate your needs.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
• You have experience or appreciation of Enterprise solutions like Workday (FO and HCM) or MRI.
• You have a proven ability to design and develop innovative solutions, considering factors such as scalability, performance, and security.
• You have experience in evaluating and selecting appropriate technologies and tools to meet business needs.
• You possess strong interpersonal and communication skills to collaborate effectively with & build consensus with senior stakeholders, product owners, business analysts, and development teams
• You are committed to delivering high-quality solutions and adhering to industry best practices
• You have experience building technical architectures and designs, designing, integrating, and managing complex solutions spanning multiple domains, including security, networking and infrastructure
• You have experience in API design and use including large scale, close-to-real-time services using integration tools like Azure Integration Services
• You possess strong analytical skills to identify and resolve complex technical issues and make sound decisions under pressure.
• You are customer-centric approach and focus on delivering solutions that meet the needs of both internal and external stakeholders.
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Marketing Manager - 12 Month FTC - United Kingdom, Cheshire Oaks Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 23 designer outlets in 8 countries.
Are you a strategic, creative, and results-driven marketing professional? McArthurGlen is seeking a talented Marketing Manager to join our dynamic team on a 12 month maternity cover basis. In this role, you will be responsible for delivering best-in-class marketing strategies, executing impactful campaigns, and driving customer engagement at our centre.
What you\\\'ll be doing...
Marketing Strategy & Execution:
Contribute to and execute the centre\\\'s marketing strategy, ensuring alignment with McArthurGlen\\\'s overall brand objectives. Bring corporate and regional campaigns to life with excellence and creativity. Support local tourism initiatives and drive marketing efforts for centre refurbishments, new openings, and redevelopment projects. Retail Marketing Support:
Collaborate with Retail Managers to develop and implement the centre\\\'s trading calendar and category/brand promotions. Ensure all marketing materials and events adhere to McArthurGlen brand guidelines. Budget & Performance Management:
Oversee the marketing budget, ensuring cost efficiency and on-budget delivery. Regularly report on marketing performance, including competitor analysis, to the Regional Marketing Manager and Centre Manager. Ensure clear KPIs for all local marketing initiatives. Team Leadership & Collaboration:
Manage and develop the performance of any direct reports, motivating them to achieve their full potential. Collaborate with other centres, regional teams, and Head Office to share insights, successes, and best practices. Centre Management Team Involvement:
Be a key member of the centre management team, collaborating closely with retail, facilities, and customer-facing teams to meet commercial goals. Local Relationship Building:
Foster and maintain relationships with local brand partners, media, the business community, and local government to secure support for the centre\\\'s marketing initiatives. Centre Duty Management:
Participate in the duty management rota to ensure smooth day-to-day operations.
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
Excellent grasp of marketing channels, both traditional and digital Commercially savvy, numerate and comfortable with financial reporting A strong team leader and team player, able to build relationships with senior and junior stakeholders Advocate of HQ centralisation and local adaptability IT skills: Intermediate level Microsoft Word, Excel, PowerPoint, Outlook Strong communication skills; fluency in English mandatory Ability to manage multiple projects; highly organised and efficient
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
Partnership Manager - United Kingdom, London office Our Mission
\\\'To create the finest retail experiences.\\\'
Our Purpose
\\\'Making the extraordinary possible\\\'
McArthurGlen Group, Europe\\\'s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
What you\\\'ll be doing...
We\\\'re excited to announce a new opportunity for a Partnership Manager to join our dynamic team! Reporting directly to the Head of Tourism, you will have the chance to play a key role in driving future growth and success.
As the Partnership Manager, you will lead the development and management of impactful B2B2C partnerships across key sectors, including travel, financial services, and more. You will utilize both in-centre and digital marketing strategies to create a collaborative, results-driven approach that enhances commercial outcomes and increases our visibility in international and European markets.
This role offers a unique opportunity to shape and redefine the future of our partnerships, enhancing them and driving innovation within the business. If you are excited by the prospect of creating meaningful impact and driving success from the ground up, this is your chance to make a significant contribution!
Why McArthurGlen?
Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%
Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Access special discounts at our Designer Outlets.
Flexible Working: Hybrid working options where possible to accommodate your needs.
International Exposure: Work with colleagues across eight countries within a global organization.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
To be successful you\\\'ll bring...
• Proven experience in managing strategic B2B partnerships in a commercial environment, preferably within the travel, hospitality, or payments industries.
• Strong understanding of both international and domestic tourism markets.
• Demonstrated ability to effectively influence and engage both internal and external stakeholders.
• Extensive experience in leveraging marketing channels to drive partnership-driven growth.
• Strong project management and organizational skills, including experience in budget planning and performance tracking.
• Excellent communication skills, with fluency in English (additional languages are a plus).
• A collaborative team player with a self-motivated, results-driven approach.
What to expect...
• We commit to replying to all applications, feel free to get in touch if you\\\'d like an update
• You will have a main point of contact within our Talent team
• We\\\'re a collaborative business: it\\\'s important for you to meet as many people as you can during the recruitment process.
We\\\'re also aware that your time is precious, so aim to keep to a two-stage process wherever we can
Be part of something extraordinary...
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
95% of colleagues believe we treat each other with dignity and respect regardless of their personal identities.
Even if you are not sure you fit all the requirements for a particular role, we\\\'d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.
Our Success Framework
