The primary role of a Team Manager in the Children & Families Service is to improve
the welfare, safety and outcomes of the children and young people supported by the
team.
With the advice, supervision and support of a Service Manager or Head of Service, the
Team Manager manages a statutory service to children in need, including children in
need of protection, children in care, young offenders and care leavers, in line with
Working Together and Our Safeguarding Children Partnership continuum of
need/threshold policy as well as a range of other approved policies, procedures and
practice guidance related to the role and function of the team/service.
Under the Service Framework for Quality Assurance and Performance Management
(QAPM) the Team Manager is accountable for the consistency and quality of individual
and team practice and performance in undertaking child focussed assessments and
analysis of strengths, needs and risks, planning, implementation and review –
appropriate to the role and function of the team and service area.
The Team Manager leads a multi-disciplinary team of practitioners, playing a lead role
in developing, supporting and overseeing the competency and confidence of the front
line practitioners. They achieve this through developing a team learning and
performance culture, maintaining and championing expertise in specific areas of
practice, driving improvement through learning from experience and reference to
evidence-based practice.
The Team Manager provides reflective supervision, mentoring, coaching and appraisal
to the Principal Social Worker (PSW) and to other professionally qualified and
unqualified practitioners within the team.
The Team Manager is responsible for supporting the health and wellbeing of all team
members in line with their duty of care set out in the Council’s employment relations
policy and procedures.
The Team Manager holds team members to account for the quality of their practice
and performance in helping and protecting children and young people, where
necessary utilising the Council’s policies and procedures for attendance at work,
capability and disciplinary issues.
The Team Manager is responsible for developing and maintaining effective partnership
working with local agencies and groups in the team area, especially Police, Health,
Probation and Court colleagues, Schools and voluntary/community groups.
The Team Manager deputises for the Service Manager /Head of Service as required
Job title Team Manager
Corporate Directorate Together for Families Service Children and Family Services
Information Classification: CONTROLLED
and represents the team in task and finish groups set up to improve the quality of
practice and the effectiveness of the service in improving outcomes for children and
young people.
The Team Manager supports the team to prepare for and contribute to successful
inspections under the relevant inspection framework for the role and function of the
team/service.
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