About The Role Mayfair homecare is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person centered care and support. Mayfair homecare are looking for an outgoing and empathic individual with excellent communication skills who empowers and supports others. Being a care coordinator is about more than just rota management. You will be responsible for supporting the Manager with business growth and ensuring we are always delivering the highest possible standard of care. We pride ourselves on delivering care that truly meets the needs of the individual we support, and your role will be fundamental to ensuring this happens every day by matching clients and carers not only based on availability, but also personality. We provide highly trained care teams to work closely with client in the community. As an organisation we value our people, and we work together to achieve great outcomes for the clients we look after, and we look for people who are like-minded and want to make a difference to people’s lives. What we look for: Good customer services skills Strong organisational and admin skills
Someone aligned to our values
Previous care or care coordinator experience Someone with good people skills
Main responsibilities as a Care Coordinator: Building relationships with commissioners, professionals, clients and family members Rota Management for your packages of care
Responding efficiently to day to day changes in your care packages
Providing excellent customer service
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