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Marriott Leicester
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  • Front Office Supervisor  

    - Leicester
    Areyou passionate about delivering exceptional hospitality and eager t... Read More
    Are
    you passionate about delivering exceptional hospitality and eager to join a
    dynamic team at one of the world's leading hotel brands? We are currently
    recruiting for a dedicated individual to join our team. We believe in creating
    memorable experiences for our guests and we want our associates to be at their best:
    to care for their holistic wellbeing, to feel a sense of belonging, to know
    their co-workers are committed to a culture of respect and kindness.

    What
    is in it for you: In addition to
    receiving a competitive salary and investment in your personal development, you
    will have access to an array of perks and discounts including:

    Free Meals on
    Duty: Enjoy complimentary meals while
    at work.Uniform Provided: A professional uniform is supplied for all
    employees.Explore Discounts: A Marriott Discount Card that offers
    benefits on hotel stays and F&B across 140 countries.Pension Scheme: Participation in The People’s Pension.Employee Assistance
    Programme: Free and confidential
    support for various challenges, including financial advice, stress, and health
    issues.Career
    Development: Opportunities for
    career growth and internal transfers within Marriott's global network.Training and
    Development: Access to training
    programs to enhance your skills and advance your career.















    Responsibilities: Here's what your journey with us entails:

    Oversee daily
    operations of guest services, ensuring smooth and efficient service.Manage and train guest
    service staff, providing guidance and support to maintain high standards of
    customer service.Coordinate guest check-ins
    and check-outs, ensuring accuracy and efficiency.Handle guest inquiries and
    complaints professionally, resolving issues promptly.Monitor and maintain
    cleanliness and organization in all guest service areas.Ensure compliance with
    safety and hygiene protocols to maintain a safe environment.Maintain accurate
    records of guest interactions, transactions, and staff performance.Assist with inventory
    management and ordering supplies as needed.Implement improvements
    based on guest feedback to enhance their experience.Collaborate with other departments to
    fulfil guest requests and ensure smooth operations.



    Safety and
    Company Policies:

    Follow all company and
    safety and security policies and procedures.Report maintenance needs,
    accidents, injuries, and unsafe work conditions to the manager.Complete safety training
    and certifications.Ensure uniform and
    personal appearance are clean and professional.Maintain confidentiality
    of proprietary information.Communicate with others
    using clear and professional language.Develop and maintain
    positive working relationships with others.Support the team to reach
    common goals.Listen and respond
    appropriately to the concerns of other employees.Ensure adherence to
    quality expectations and standards.





















    Note: This above description is not intended to establish a
    total definition of the job, but an outline of the duties. 



    Preferred
    Qualifications:Related Work Experience:
    At least 1 year of related work experience in a customer service role.





    Join us and be
    part of a team that values excellence, sustainability, and career growth. Apply
    today to start your journey with Marriott! Read Less
  • Food & Beverage - Casual worker  

    - Leicester
    Areyou passionate about delivering exceptional hospitality and eager t... Read More
    Are
    you passionate about delivering exceptional hospitality and eager to join a
    dynamic team at one of the world's leading hotel brands? We are currently
    recruiting for a dedicated individual to join our team. We believe in creating
    memorable experiences for our guests and we want our associates to be at their best:
    to care for their holistic wellbeing, to feel a sense of belonging, to know
    their co-workers are committed to a culture of respect and kindness.

    What
    is in it for you: In addition to
    receiving a competitive salary and investment in your personal development, you
    will have access to an array of perks and discounts including:

    Free Meals on
    Duty: Enjoy complimentary meals while
    at work.Uniform Provided: A professional uniform is supplied for all
    employees.Explore Discounts: A Marriott Discount Card that offers
    benefits on hotel stays and F&B across 140 countries.Pension Scheme: Participation in The People’s Pension.Employee Assistance
    Programme: Free and confidential
    support for various challenges, including financial advice, stress, and health
    issues.Career
    Development: Opportunities for
    career growth and internal transfers within Marriott's global network.Training and
    Development: Access to training
    programs to enhance your skills and advance your career.















    Responsibilities: Here's what your journey with us entails:

    Welcome and assist guests with a warm and friendly demeanour, ensuring
    a positive dining experience.Take and serve orders accurately, adhering to quality and
    presentation standards.Provide detailed information about menu items, including ingredients and
    preparation methods.Maintain cleanliness and organisation in the dining area and service
    stations.Coordinate with kitchen staff to ensure timely and accurate delivery of
    food and beverages.Handle guest inquiries and complaints professionally, resolving issues
    promptly.Promote restaurant services and specials to enhance guest
    experience and drive sales.Follow safety and hygiene protocols to ensure a safe working environment.Assist with inventory management and restocking supplies as needed.Support team members and collaborate to achieve common goals.



    Safety and
    Company Policies:

    Follow all company and
    safety and security policies and procedures.Report maintenance needs,
    accidents, injuries, and unsafe work conditions to the manager.Complete safety training
    and certifications.Ensure uniform and
    personal appearance are clean and professional.Maintain confidentiality
    of proprietary information.Communicate with others
    using clear and professional language.Develop and maintain
    positive working relationships with others.Support the team to reach
    common goals.Listen and respond
    appropriately to the concerns of other employees.Ensure adherence to
    quality expectations and standards.





















    Note: This above description is not intended to establish a
    total definition of the job, but an outline of the duties. 



    Preferred
    Qualifications:Related Work Experience:
    At least 1 year of related work experience in a customer service role.Supervisory Experience:
    None required.License or Certification: None required.



    Join us and be
    part of a team that values excellence, sustainability, and career growth. Apply
    today to start your journey with Marriott! Read Less
  • Finance Assistant  

    - Leicester
    Areyou passionate about delivering exceptional hospitality and eager t... Read More
    Are
    you passionate about delivering exceptional hospitality and eager to join a
    dynamic team at one of the world's leading hotel brands? We are currently
    recruiting for a dedicated individual to join our team. We believe in creating
    memorable experiences for our guests and we want our associates to be at their best:
    to care for their holistic wellbeing, to feel a sense of belonging, to know
    their co-workers are committed to a culture of respect and kindness.

    What
    is in it for you: In addition to
    receiving a competitive salary and investment in your personal development, you
    will have access to an array of perks and discounts including:

    Free Meals on
    Duty: Enjoy complimentary meals while
    at work.Uniform Provided: A professional uniform is supplied for all
    employees.Explore Discounts: A Marriott Discount Card that offers
    benefits on hotel stays and F&B across 140 countries.Pension Scheme: Participation in The People’s Pension.Employee Assistance
    Programme: Free and confidential
    support for various challenges, including financial advice, stress, and health
    issues.Career
    Development: Opportunities for
    career growth and internal transfers within Marriott's global network.Training and
    Development: Access to training
    programs to enhance your skills and advance your career.















    Responsibilities: Here's what your journey with us entails:Accounts
    Receivable / Sales Ledger tasks.Revenue
    Controls.Accounts
    Payable / Commissions.General
    Cashiering.Timeliness
    and accuracy in recording and reporting.Verbally
    communicate effectively with clients, suppliers, and co-workers.Work
    flexible hours (weekend work may apply during month end / year end / late
    shifts may be required to check floats).Ability
    to follow procedures and LSOPs closely.Security
    and safety in work habits.Complete
    all direct billing ensuring correct back up is attached.Apply
    all payments accurately, in a timely manner.Chase
    all outstanding invoices, ensuring prompt payment in line with payment terms.Prepare
    and issue the Daily E pack in line with SOPs and LSOPs – highlight issues and
    trends to Finance Manager.Track
    responses to E pack and forward to Finance Manager.Ensure
    complimentary rooms for the night and previous night are issued for approval by
    email daily and approval is granted as per LSOP on the day.Validate
    CTAC commission on a daily basis and liaise with Shared Service Centre in
    relation to changes and amendments to CTAC payments.Manage
    Groups and Events commissions log, ensuring valid back up is received for all
    commission accruals (i.e., contract).Reconcile
    log monthly and post month end accruals in a timely manner, before P&L
    reviews at month end.Provide
    change to associates and managers as required.Manage
    the process of surprise float checks as per standard, maintain records of
    checks and outcomes/ follow ups.Ensure
    security of all cash within your control at all times.



















































    Safety and
    Company Policies:

    Follow all company and
    safety and security policies and procedures.Report maintenance needs,
    accidents, injuries, and unsafe work conditions to the manager.Complete safety training
    and certifications.Ensure uniform and
    personal appearance are clean and professional.Maintain confidentiality
    of proprietary information.Communicate with others
    using clear and professional language.Develop and maintain
    positive working relationships with others.Support the team to reach
    common goals.Listen and respond
    appropriately to the concerns of other employees.Ensure adherence to
    quality expectations and standards.





















    Note: This above description is not intended to establish a
    total definition of the job, but an outline of the duties. 



    Behaviours:

    Hands on approach required.Flexible team player – and strong communicator.Willingness to learn and develop as training will be provided.



    Join us and be
    part of a team that values excellence, sustainability, and career growth. Apply
    today to start your journey with Marriott! Read Less
  • EVENT EXECUTIVE  

    - Leicester
    Areyou passionate about delivering exceptional hospitality and eager t... Read More
    Are
    you passionate about delivering exceptional hospitality and eager to join a
    dynamic team at one of the world's leading hotel brands? We are currently
    recruiting for a dedicated individual to join our team. We believe in creating
    memorable experiences for our guests and we want our associates to be at their best:
    to care for their holistic wellbeing, to feel a sense of belonging, to know
    their co-workers are committed to a culture of respect and kindness.

    What
    is in it for you: In addition to
    receiving a competitive salary and investment in your personal development, you
    will have access to an array of perks and discounts including:

    Free Meals on
    Duty: Enjoy complimentary meals while
    at work.Uniform Provided: A professional uniform is supplied for all
    employees.Explore Discounts: A Marriott Discount Card that offers
    benefits on hotel stays and F&B across 140 countries.Pension Scheme: Participation in The People’s Pension.Employee Assistance
    Programme: Free and confidential
    support for various challenges, including financial advice, stress, and health
    issues.Career
    Development: Opportunities for
    career growth and internal transfers within Marriott's global network.Training and
    Development: Access to training
    programs to enhance your skills and advance your career.















    Responsibilities: Here's what your journey with us entails:

    Analyse
    the local market trends and opportunities and develop customer accounts within
    the local area.Maintain
    and develop site inspection standards and engage with key managers and
    departments in order to maximise conversion potential.Support
    the group and catering conversion and ensure key opportunities are maximised.Attend
    weekly sales strategy meetings when required, being prepared to present and
    give updates on key sales actions.Keep
    up to date with competitors, communicating findings with sales leadership team
    and adapting hotel offering to win business. Influence
    decision makers at all levels. Support
    the marketing team by keeping up to date the 3rd party sales sites including
    Cvent, Edge and Venue Directory.Engage
    the sales team on new sales leads and opportunities and make aware of enquiries
    from managed accounts.Participate
    and support with local blitz days, trade shows and related sales activity.Use
    negotiating skills and sales abilities to close on business and negotiate
    contracts.Utilize
    Marriott Global Source for resources and information (Training Energizers,
    segment websites, etc.).Effectively
    manage and develop relationships with key internal and external stakeholders.Effectively
    use sales resources and administrative/support staff.































    Safety and
    Company Policies:

    Follow all company and
    safety and security policies and procedures.Report maintenance needs,
    accidents, injuries, and unsafe work conditions to the manager.Complete safety training
    and certifications.Ensure uniform and
    personal appearance are clean and professional.Maintain confidentiality
    of proprietary information.Communicate with others
    using clear and professional language.Develop and maintain
    positive working relationships with others.Support the team to reach
    common goals.Listen and respond
    appropriately to the concerns of other employees.Ensure adherence to
    quality expectations and standards.





















    Note: This above description is not intended to establish a
    total definition of the job, but an outline of the duties. 



    Preferred
    Qualifications:

    Previous hospitality experience required and sales experience desired.Passion for sales and for achieving targets and objectives.



    Join us and be
    part of a team that values excellence, sustainability, and career growth. Apply
    today to start your journey with Marriott! Read Less

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