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Marks and Spencer
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  • SummaryAs part of the M&S Software Engineering team, you’ll be joining... Read More
    Summary
    As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice.,
    Summary
    Summary
    As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice.
    All the details
    The M&S Identity team is looking for a Senior Software Engineer to join our dynamic team. You will provide technical expertise, ship thoughtful solutions, and operate with excellence. Creative, curious, and fearless, you will be an integral part of our empowered, self-managing domain engineering team, pushing the boundaries of our Identity Platform.
    The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.
    In this role, you will play a key part in driving our ambition to create a best-in-class software engineering team, environment, and culture. Join our community of engineers to help build a modern digital ecosystem, work with cutting-edge technologies, and do the best work of your career.
    What You'll Do
    Build and evolve secure, scalable, and high-performance authentication experiences for millions of M&S customers and colleagues Take end-to-end ownership of features — from design and development through testing, deployment, and monitoring in production Contribute to the technical direction of the Identity Platform and help shape solutions that balance customer experience, security, and developer usability Write clean, maintainable, well-tested code, and champion engineering best practices in your team Take shared responsibility for the operational excellence of the Identity Platform, including participating in our 24-hour support rota Collaborate closely with Product Managers, Designers, and Engineers to solve real user problems in thoughtful and innovative ways Actively participate in code reviews, pair programming, technical discussions and creating high quality documentation to share knowledge and continuously improve as a team Mentor and support more junior engineers through coaching and feedback

    Who You Are
    Experience building and scaling distributed systems, ideally serving millions of users Good knowledge in one or more JVM-based languages (ideally Kotlin with Micronaut) Proven experience in DevOps practices, including running and operating what you build Experience designing CI/CD pipelines and driving improvements in developer productivity Comfortable working in cloud environments (preferably Azure) Experience with identity standards like OAuth 2.0 and OpenID Connect is a strong plus You balance long-term thinking with pragmatic delivery, and thrive in high-autonomy teams

    Tech Stack
    M&S uses a variety of technologies and as part of our modernization drive, will be introducing new ones. The sorts of technologies include:
    Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis

    What’s In It For You
    Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
    Here are just a few of the benefits that make working here even more rewarding:
    20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you

    Everyone’s Welcome
    We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
    We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
    If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
    Read Less
  • All the detailsWorking PatternWeek 1 Monday 12:15-20:15Tuesday 12:15-2... Read More
    All the details
    Working Pattern
    Week 1
    Monday 12:15-20:15
    Tuesday 12:15-20:15
    Wednesday 12:15-20:15
    Thursday 12:15-20:15
    Friday 07:45-15:45
    Week 2
    Monday 12:15-20:15
    Tuesday 12:15-20:15
    Wednesday 12:15-20:15
    Thursday 12:15-20:15
    Saturday 07:45-15:45
    Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
    Under 18 disclaimer This job role involves operating mechanical equipment  as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
    Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
    You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times.
    At M&S, our operations team ensures our store runs like clockwork, so you’ll need to be ready to roll up your sleeves and keep things moving.
    Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.
    Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.
    Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
    Are you ready for it? Take your marks and get ready to apply.
    Purpose
    To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve

    Key Accountabilities
    Serve our customers efficiently and brilliantly well – on the shop floor and at service points Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices

    Key Capabilities
    Understands how M&S operates,it’s strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection

    Technical Skills/ Experience
    Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles

    Key Relationships and Stakeholders
    Customers Colleagues Store Leadership BIG
    Read Less
  • All the detailsWork PatternMonday Tuesday Thursday Friday Saturday... Read More
    All the details
    Work Pattern
    Monday
    Tuesday
    Thursday
    Friday
    Saturday
    Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
    Under 18 disclaimer
    This job role involves working with specialist cutting equipment  and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
    Join our team at M&S as a Customer Assistant in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day.
    You'll be a brand ambassador who’s ready to recommend our delicious bakery products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
    At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them. Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day. Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers. Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

    Are you ready for it? Take your marks and get ready to apply.
    Purpose
    To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
    Key Accountabilities 
    Serve our customers efficiently, both on the shop floor and at service points  Keep the store clean and tidy, ensuring that our shelves are always stocked with product Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities  Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. Build expert product knowledge to sell and recommend our products and services  We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

    Key Capabilities 
    High levels of customer service Committed to delivering excellent work with great attention to detail  Open to and acts upon feedback, asking for this regularly  Takes accountability for planning and managing own workload efficiently Strong communication skills Adaptable to changing situations Builds positive relationships by being a good listener Good level of digital capability

    Everyone’s Welcome
    M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
    We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
    If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. Read Less
  • SummaryAs part of the M&S Software Engineering team, you’ll be joining... Read More
    Summary
    As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice.,
    Summary
    Summary
    As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice.
    All the details
    The M&S Identity team is looking for a Senior Software Engineer to join our dynamic team. You will provide technical expertise, ship thoughtful solutions, and operate with excellence. Creative, curious, and fearless, you will be an integral part of our empowered, self-managing domain engineering team, pushing the boundaries of our Identity Platform.
    The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.
    In this role, you will play a key part in driving our ambition to create a best-in-class software engineering team, environment, and culture. Join our community of engineers to help build a modern digital ecosystem, work with cutting-edge technologies, and do the best work of your career.
    What You'll Do
    Build and evolve secure, scalable, and high-performance authentication experiences for millions of M&S customers and colleagues Take end-to-end ownership of features — from design and development through testing, deployment, and monitoring in production Contribute to the technical direction of the Identity Platform and help shape solutions that balance customer experience, security, and developer usability Write clean, maintainable, well-tested code, and champion engineering best practices in your team Take shared responsibility for the operational excellence of the Identity Platform, including participating in our 24-hour support rota Collaborate closely with Product Managers, Designers, and Engineers to solve real user problems in thoughtful and innovative ways Actively participate in code reviews, pair programming, technical discussions and creating high quality documentation to share knowledge and continuously improve as a team Mentor and support more junior engineers through coaching and feedback
    Who You Are
    Experience building and scaling distributed systems, ideally serving millions of users Good knowledge in one or more JVM-based languages (ideally Kotlin with Micronaut) Proven experience in DevOps practices, including running and operating what you build Experience designing CI/CD pipelines and driving improvements in developer productivity Comfortable working in cloud environments (preferably Azure) Experience with identity standards like OAuth 2.0 and OpenID Connect is a strong plus You balance long-term thinking with pragmatic delivery, and thrive in high-autonomy teams
    Tech Stack
    M&S uses a variety of technologies and as part of our modernization drive, will be introducing new ones. The sorts of technologies include:
    Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis
    What’s In It For You
    Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
    Here are just a few of the benefits that make working here even more rewarding:
    20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you
    Everyone’s Welcome
    We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
    We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
    If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
    Read Less
  • SummaryAs part of the M&S Software Engineering team, you’ll be joining... Read More
    Summary
    As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice.,
    Summary
    Summary
    As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. As a Staff Software Engineer, your expertise will help us on this journey, creating solutions for the business that are robust and scalable, with good observability and metrics, following best-in-class engineering practice.
    All the details
    The M&S Identity team is looking for a Senior Software Engineer to join our dynamic team. You will provide technical expertise, ship thoughtful solutions, and operate with excellence. Creative, curious, and fearless, you will be an integral part of our empowered, self-managing domain engineering team, pushing the boundaries of our Identity Platform.
    The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.
    In this role, you will play a key part in driving our ambition to create a best-in-class software engineering team, environment, and culture. Join our community of engineers to help build a modern digital ecosystem, work with cutting-edge technologies, and do the best work of your career.
    What You'll Do
    Build and evolve secure, scalable, and high-performance authentication experiences for millions of M&S customers and colleagues Take end-to-end ownership of features — from design and development through testing, deployment, and monitoring in production Contribute to the technical direction of the Identity Platform and help shape solutions that balance customer experience, security, and developer usability Write clean, maintainable, well-tested code, and champion engineering best practices in your team Take shared responsibility for the operational excellence of the Identity Platform, including participating in our 24-hour support rota Collaborate closely with Product Managers, Designers, and Engineers to solve real user problems in thoughtful and innovative ways Actively participate in code reviews, pair programming, technical discussions and creating high quality documentation to share knowledge and continuously improve as a team Mentor and support more junior engineers through coaching and feedback
    Who You Are
    Experience building and scaling distributed systems, ideally serving millions of users Good knowledge in one or more JVM-based languages (ideally Kotlin with Micronaut) Proven experience in DevOps practices, including running and operating what you build Experience designing CI/CD pipelines and driving improvements in developer productivity Comfortable working in cloud environments (preferably Azure) Experience with identity standards like OAuth 2.0 and OpenID Connect is a strong plus You balance long-term thinking with pragmatic delivery, and thrive in high-autonomy teams
    Tech Stack
    M&S uses a variety of technologies and as part of our modernization drive, will be introducing new ones. The sorts of technologies include:
    Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis
    What’s In It For You
    Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
    Here are just a few of the benefits that make working here even more rewarding:
    20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you
    Everyone’s Welcome
    We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
    We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
    If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
    Read Less
  • Stylist,SummaryStylistAll the detailsWork PatternWeek 1Monday 07:00-15... Read More
    Stylist,
    Summary
    Stylist
    All the details
    Work Pattern
    Week 1
    Monday 07:00-15:00
    Tuesday 07:00-15:00
    Wednesday 12:00-20:00
    Thursday 07:00-15:00
    Saturday 07:00-15:00
    Week 2
    Sunday 07:00-15:00
    Tuesday 07:00-15:00
    Wednesday 11:00-20:00
    Thursday 07:00-15:00
    Friday 07:00-15:00
    Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.
    You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
    Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure. Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
    If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
    Purpose
    To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
    Key Accountabilities
    Dress and style mannequins to agreed standard each launch and throughout the season as required Deliver seasonal Window implementation Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy Works alongside C&H colleagues to ensure correct implementation of POS each season Serve our customers efficiently and brilliantly well – on the shop floor and at service points Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices
    Key Capabilities
    Understands how M&S operates, it’s strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection
    Technical Skills/ Experience
    Comprehensive Styling skills which can be applied across instore visual elements and windows Strong knowledge of Visual Merchandising principles Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change
    Key Relationships and Stakeholders
    Customers Colleagues Store Leadership BIG Read Less
  • Stylist,SummaryStylistAll the detailsWork PatternWeek 1Monday 07:00-15... Read More
    Stylist,
    Summary
    Stylist
    All the details
    Work Pattern
    Week 1
    Monday 07:00-15:00
    Tuesday 07:00-15:00
    Wednesday 12:00-20:00
    Thursday 07:00-15:00
    Saturday 07:00-15:00
    Week 2
    Sunday 07:00-15:00
    Tuesday 07:00-15:00
    Wednesday 11:00-20:00
    Thursday 07:00-15:00
    Friday 07:00-15:00
    Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.
    You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
    Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure. Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
    If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
    Purpose
    To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
    Key Accountabilities
    Dress and style mannequins to agreed standard each launch and throughout the season as required Deliver seasonal Window implementation Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy Works alongside C&H colleagues to ensure correct implementation of POS each season Serve our customers efficiently and brilliantly well – on the shop floor and at service points Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices
    Key Capabilities
    Understands how M&S operates, it’s strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection
    Technical Skills/ Experience
    Comprehensive Styling skills which can be applied across instore visual elements and windows Strong knowledge of Visual Merchandising principles Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change
    Key Relationships and Stakeholders
    Customers Colleagues Store Leadership BIG Read Less
  • All the detailsWorking PatternWeek 1Monday 12:15-20:15Tuesday 12:15-20... Read More
    All the details
    Working Pattern
    Week 1
    Monday 12:15-20:15
    Tuesday 12:15-20:15
    Wednesday 12:15-20:15
    Thursday 12:15-20:15
    Friday 07:45-15:45
    Week 2
    Monday 12:15-20:15
    Tuesday 12:15-20:15
    Wednesday 12:15-20:15
    Thursday 12:15-20:15
    Saturday 07:45-15:45
    Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
    Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
    Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
    You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times.
    At M&S, our operations team ensures our store runs like clockwork, so you’ll need to be ready to roll up your sleeves and keep things moving.
    Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.
    Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.
    Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
    Are you ready for it? Take your marks and get ready to apply.
    Purpose
    To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
    Key Accountabilities
    Serve our customers efficiently and brilliantly well – on the shop floor and at service points Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices
    Key Capabilities
    Understands how M&S operates,it’s strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection
    Technical Skills/ Experience
    Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles
    Key Relationships and Stakeholders
    Customers Colleagues Store Leadership BIG
    Read Less
  • All the detailsWorking PatternWeek 1Monday 12:15-20:15Tuesday 12:15-20... Read More
    All the details
    Working Pattern
    Week 1
    Monday 12:15-20:15
    Tuesday 12:15-20:15
    Wednesday 12:15-20:15
    Thursday 12:15-20:15
    Friday 07:45-15:45
    Week 2
    Monday 12:15-20:15
    Tuesday 12:15-20:15
    Wednesday 12:15-20:15
    Thursday 12:15-20:15
    Saturday 07:45-15:45
    Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
    Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
    Join our team at M&S as a Customer Assistant in Operations, where you’ll play a vital role in keeping our store running smoothly behind the scenes. We’re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.
    You’ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times.
    At M&S, our operations team ensures our store runs like clockwork, so you’ll need to be ready to roll up your sleeves and keep things moving.
    Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.
    Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.
    Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.
    Are you ready for it? Take your marks and get ready to apply.
    Purpose
    To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
    Key Accountabilities
    Serve our customers efficiently and brilliantly well – on the shop floor and at service points Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices
    Key Capabilities
    Understands how M&S operates,it’s strategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things Effective at communicating their intentions to others; ensures communication is clear and simple In control of their own reactions and considers how to share their perspective to create better reaction for team Copes well with change and work challenges and recovers quickly from its impact Builds positive relationships by being a good listener and getting to know people by establishing a connection
    Technical Skills/ Experience
    Contributing to store sales and cost control Work across the store to get things done right first time within timescales Comprehensive knowledge of customer shopping channels Good level of product knowledge and services across the store Up to date knowledge of the commercial operation and brilliant basics Good level of digital capability and use of digital tools and applications Understand customer needs and spot selling opportunities Adapting to change Good Knowledge of VM principles
    Key Relationships and Stakeholders
    Customers Colleagues Store Leadership BIG
    Read Less
  • Customer Assistant - In Store Bakery - Earlsfield  

    - london (earlsfield)
    All the detailsWork PatternMonday Tuesday Thursday Friday Saturday... Read More
    All the details
    Work Pattern
    Monday
    Tuesday
    Thursday
    Friday
    Saturday
    Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.
    Under 18 disclaimer
    This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
    Join our team at M&S as a Customer Assistant in our Bakery section, where you'll become a champion of our delicious baked goods. We're seeking passionate individuals with a love for baking and a deep understanding of bakery products to deliver fresh perspectives every day.
    You'll be a brand ambassador who’s ready to recommend our delicious bakery products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
    At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App, to enhance both the customer experience and ensure they get the products they want when they need them. Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day. Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and our customers. Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.
    Are you ready for it? Take your marks and get ready to apply.
    Purpose
    To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
    Key Accountabilities
    Serve our customers efficiently, both on the shop floor and at service points Keep the store clean and tidy, ensuring that our shelves are always stocked with product Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. Build expert product knowledge to sell and recommend our products and services We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
    Key Capabilities
    High levels of customer service Committed to delivering excellent work with great attention to detail Open to and acts upon feedback, asking for this regularly Takes accountability for planning and managing own workload efficiently Strong communication skills Adaptable to changing situations Builds positive relationships by being a good listener Good level of digital capability
    Everyone’s Welcome
    M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
    We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
    If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. Read Less

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