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Marks and Spencer
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  • Working Pattern:Week 1:Monday- 05:00- 09:00Wednesday- 05:00- 09:00Frid... Read More
    Working Pattern:Week 1:
    Monday- 05:00- 09:00
    Wednesday- 05:00- 09:00
    Friday- 05:00- 09:00
    Saturday- 05:00- 09:00 Week 2:
    Sunday- 06:00- 10:00
    Tuesday- 05:00- 09:00
    Thursday- 05:00- 09:00
    Friday- 05:00- 09:00 Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Under 18 disclaimer
    To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. · At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. · Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. · Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today. Purpose   To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Key Accountabilities   · Serve our customers efficiently, both on the shop floor and at service points · Keep the store clean and tidy, ensuring that our shelves are always stocked with product  · Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities · Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.  · Build expert product knowledge to sell and recommend our products and services · We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time Key Capabilities   · High levels of customer service  · Committed to delivering excellent work with great attention to detail · Open to and acts upon feedback, asking for this regularly · Takes accountability for planning and managing own workload efficiently  · Strong communication skills  · Adaptable to changing situations  · Builds positive relationships by being a good listener  · Good level of digital capability  Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.  We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.  If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.  Read Less
  • Designer Menswear Jersey  

    From Merchandising and Marketing to Product Development and Design, th... Read More
    From Merchandising and Marketing to Product Development and Design, through to Supply Chain and Space Planning, our mission is to deliver stylish wardrobe, home and beauty essentials through an easy, inspiring shopping experience—both online and in store—that delights our customers every time.As we continue to transform our business to meet the evolving needs of our customers, we are looking for results-driven colleagues who bring a passion for product, a strong team ethic, creativity, and a commercial mindset to join us on our journey. IMPORTANT – Please ensure a portfolio is included with your application. We are seeking an experienced and talented Menswear Jersey Designer to join our team. As a key member of the design department, you will be responsible for designing and developing contemporary men’s jersey collections, including casualwear and elevated essentials, that reflect our brand DNA. Your expertise will help us stay ahead of trends in a fast-moving fashion environment, while maintaining our commitment to quality, craftsmanship, innovation, and fit. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you  Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do  Your key accountabilities will include  Work with Design Lead to deliver global product direction for the category through seasonal Briefs and OTB opportunities and identify up-trending and down-trending products, categories, fabrics and items etc. Work alongside the Design Lead, Buying and Technical teams to ensure critical dates for range line sheets and tech packs are met within the critical path building in key commercials alongside both forward looking trends In-depth research of the product scope including global retail research to trades fairs etc. as appropriate. Identify and communicate key opportunities and actions post trips. Work with DL and Designers on coordinated looks/trends through the process as required. Work with Designers across C&H Design sharing trends to build strong XBU looks and lifestyles for the customer. Coach and manage JD/ADs/Graduates, identifying and acting on training and development needs Who you are  Your skills and experience will include Design handwriting and taste level to be in line with M&S style vision and in line with the M&S customer expectation Expert in the field of design with significant designer experience within the Retail and/or Manufacturing industry Strong understanding of fabric, fit, and garment make up to ensure product integrity Ability to work across multiple sourcing models (Tech pack/FSV) Expert level of proficiency in Design related CAD software to include Adobe Illustrator, Photoshop, In Design and PLM Multitask orientated with the ability to work to tight deadlines to the critical path Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AC1 : #LI-Hybrid, #LI-Onsite Read Less
  • Senior Software Engineer - Identity  

    The M&S Identity team is looking for a Senior Software Engineer to joi... Read More
    The M&S Identity team is looking for a Senior Software Engineer to join our dynamic team. You will provide technical expertise, ship thoughtful solutions, and operate with excellence. Creative, curious, and fearless, you will be an integral part of our empowered, self-managing domain engineering team, pushing the boundaries of our Identity Platform. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.  In this role, you will play a key part in driving our ambition to create a best-in-class software engineering team, environment, and culture. Join our community of engineers to help build a modern digital ecosystem, work with cutting-edge technologies, and do the best work of your career.   What You'll Do  Build and evolve secure, scalable, and high-performance authentication experiences for millions of M&S customers and colleagues  Take end-to-end ownership of features — from design and development through testing, deployment, and monitoring in production  Contribute to the technical direction of the Identity Platform and help shape solutions that balance customer experience, security, and developer usability  Write clean, maintainable, well-tested code, and champion engineering best practices in your team  Take shared responsibility for the operational excellence of the Identity Platform, including participating in our 24-hour support rota  Collaborate closely with Product Managers, Designers, and Engineers to solve real user problems in thoughtful and innovative ways  Actively participate in code reviews, pair programming, technical discussions and creating high quality documentation to share knowledge and continuously improve as a team  Mentor and support more junior engineers through coaching and feedback  Who You Are  Experience building and scaling distributed systems, ideally serving millions of users  Good knowledge in one or more JVM-based languages (ideally Kotlin with Micronaut)  Proven experience in DevOps practices, including running and operating what you build  Experience designing CI/CD pipelines and driving improvements in developer productivity  Comfortable working in cloud environments (preferably Azure)  Experience with identity standards like OAuth 2.0 and OpenID Connect is a strong plus  You balance long-term thinking with pragmatic delivery, and thrive in high-autonomy teams  Tech Stack M&S uses a variety of technologies and as part of our modernization drive, will be introducing new ones. The sorts of technologies include: Java, Spring, SpringBOOT, Micronaut React, , Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s Welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-JE1 Read Less
  • What you’ll do• Lead the daily operation across Fashion, Home & Beauty... Read More
    What you’ll do• Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service, strong commercial delivery and standout visual presentation. • Support the Store Manager to deliver the retail plan and drive performance across sales, profit, standards and people. • Step up to run the full store, keeping energy and focus high. • Coach and develop Team Managers and colleagues to inspire customers, deliver new  collections and sell with confidence. • Bring data and insight to life to identify opportunities and make quick, confident  commercial decisions. • Champion digital adoption and omnichannel retailing, helping teams connect online  and in-store experiences for the customer. • Set and maintain high standards in service, styling and presentation, always reflecting  the modern M&S brand. • Build a diverse, motivated team that thrives on collaboration, pace and progress. Who you are • Experienced in leading large teams in a retail or visual-led environment. • Passionate about style, product and creating great customer experiences. • Commercially sharp, operationally strong and confident making fast decisions. • A hands-on leader who brings energy, clarity and accountability to every shift. • Skilled in coaching, feedback and development to get the best out of people. • Digitally confident, with an eye for innovation and improvement. • Adaptable, resilient and ready to step up when needed. Everyone’s welcome: We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Style it. Shape it. Lead it. Be part of the new M&S. Take Your Marks and apply today. Read Less
  • Supply and Demand Planner  

    The Supply and Demand Planner role at M&S is where pace meets purpose.... Read More
    The Supply and Demand Planner role at M&S is where pace meets purpose. If you are energised by working at the heart of a fast-moving supply chain, this is your opportunity to make a real impact. You will connect strategy with action, build strong supplier relationships, forecast with precision, and ensure our shelves are ready for every customer. Every day brings new challenges and the chance to shape commercial outcomes for one of the UK’s most loved brands.Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What You’ll Do Collaborate across teams and with suppliers to keep products flowing and customers happy. Use data and insight to forecast demand and respond quickly to changing trends. Support product launches, seasonal events, and promotions, making sure everything runs smoothly. Champion continuous improvement, always looking for ways to make processes better for everyone. Build an inclusive, positive culture by living our M&S values and spending time in store to understand what matters most to our customers. Who You Are Experienced in supply and demand planning, ideally in retail or a similar environment. Passionate about food, our products, and making a difference for customers and colleagues. Highly organised and detail-focused, able to manage priorities and adapt to change. Analytical and confident using Microsoft Office, especially Excel, to support decisions. A collaborative team player who values inclusion, resilience, and brings a positive, proactive approach to every challenge. What’s in it for you?  Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours  Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone’s welcome  We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-DNI #hybrid Read Less
  • What’s In It For You  Being a part of M&S is exactly that – playing yo... Read More
    What’s In It For You  Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.  Here are some of the benefits we offer that make working for M&S just that little bit more special…  After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.  Competitive holiday entitlement with the potential to buy extra holiday days!  Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.  A generous Defined Contribution Pension Scheme and Life Assurance.  A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.  Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.  Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.  Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.  A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.  What You'll Do Your key accountabilities will include  Software Development: Develop, test, and debug software solutions to customise and optimise our warehouse management system (WMS), ensuring it can perform at scale, maintain data integrity, and integrate seamlessly with other critical systems in the estate. Technical Leadership: Bring engineering excellence and modern tooling and practices to the Supply Chain space, providing expert guidance on sophisticated projects, ensuring that software solutions align both with our strategy, technology standards, and engineering best practice. Architecture and Design: Lead the design of scalable and adaptable software architectures which support multiple, and differing, warehouse operations from a single codebase. Code Review: Conduct thorough code reviews to ensure consistency to technical standards, maintainability, and high-quality code. Foster a culture of continuous improvement. Collaboration: Gain a deep understanding of our supply chain, working with key operations partners, product managers, and other engineers to be able to craft the most effective technical solutions. Who You Are Your skills and experience will include Proven track record in developing impactful, robust backend systems and integrations, with a focus on optimisation and scalability. Motivated by the ability to positively impact physical operations, through great software. Deep understanding of software engineering principles, patterns, and practices, applied to the development of maintainable and adaptable code. Technical versatility and proficiency in a range of relevant programming languages (. Java, PL/SQL, JavaScript) and tools (. Git, CI/CD pipelines). Expertise in designing and implementing scalable applications on cloud infrastructure, with a focus on performance and security. Tech Stack M&S uses a variety of technologies within International Commercial Trading and, as part of our modernization drive, will be introducing new ones. The sorts of technologies include: Java, Spring, SpringBOOT, Micronaut React, , Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis Everyone’s Welcome  We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.  We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.  If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.  #LI-Hybrid #LI-JE1 Read Less
  • Purpose   Support the growth and profitability of the store through th... Read More
    Purpose   Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability  Role model great customer service and ensures the delivery of a customer focussed service proposition through the team that delights our customers  Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region  Ensure colleagues understand and are motivated to deliver their part  Support the store to trade safely and legally, protecting Customers,Colleaguesand the M&S brand Supports the delivery of an inspirational,improvedand consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities   Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s  Supports the delivery and embedding of the business transformation plan and change initiatives for their area  Delivers great standards and service by setting clear expectations with store colleagues  Create the right culture, role modelling new digital ways of working and leadership behaviours  Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well  Deliver brilliant basics through the team  Seeks customer feedback and takes action to deliver improvement  Uses data and insight to improve customer instore experience, improve the operation and drive performance  Support the delivery of Plan A  Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success  Recruit for the team, ensuring new starters have a brilliant onboarding experience  Deliver all line management activities in line with company process and policy  Build an active working partnership with BIG, provide feedback and support the development of BIG reps  Deliver operational excellence to maximise product availability, minimise stock and cash loss  Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly  Maintain a safe and legal store environment  Supports visual merchandising updates across all launches,eventsand campaigns  Technical Skills/ Experience   Ability to lead a team to deliver excellent customer service and KPI’s across the store  Create the right culture, role modelling new digital ways of working and leadership behaviours  Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems  Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit  Good working knowledge of VM principles  Good level of digital capability and an understanding and use of all systems  Good knowledge of the legal requirements across their area of accountability and the store  Knowledge of our people policies and managing performance within a team  The ability to have difficult conversations with effective resolutions with colleagues  Good communicator and listener who will inspire, share theirknowledgeand best practices with others Ability to plan and review across the week and the month  Ability to deliver under pressure demonstrating resilience  Ability to build and maintain relationships with key stakeholders across the store and region  Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset  Key Leadership Capabilities   Successfully embeds change for lasting commercial impact and results  Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting  Takes ownership and accountability for the success of their team  Spends time coaching colleagues to accelerate performance and personal growth  Recognises high performance and supports poor performers to improve  Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are  Uses customer feedback and market trends to guideteamswork Helps teams understand information and business messages by actively seeking out opinions and asking questions  Uses a combination of channels and technology to communicate, ensuring timely,clearand open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders   Customers  Colleagues  Store Leadership  Regional Leadership  BIG  Read Less
  • What’s in it for you Being a part of M&S is exactly that – playing you... Read More
    What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. #LI-Hybrid  #Hybridrole What you'll do As the Technology Controls Assurance Manager, you’ll play a meaningful role to ensure our technology control environment is operating efficiently to lead against our risk tolerance. You will: Lead and implement controls assurance activities, evaluating design and operational efficiency across applications, infrastructure and key processes. Identity control gaps and weaknesses, providing actionable recommendations to remediate and improve to mitigate risks. Craft and implement regular controls testing activities assure controls are operating as detailed. Support the Technology Controls Assurance Lead to develop and implement new controls in response to emerging risks. Partner with Internal Audit and Finance Risk & Controls to support internal / external audits and assessments of the technology control environment. Who you are Strong understanding and knowledge of IT Control Frameworks (. COBIT, NIST, ISO 27001) and regulatory requirements (. SOX, GDPR). Strong understanding and knowledge of key technologies (Infrastructure, Cloud, Network Experience of using and deploying GRC tooling Change agent, with the ability to embed new ways of working and drive cultural improvements Strong communication and relationship skills with the ability to engage and collaborate with diverse partner, and ability to translate technical information to user-friendly language. Professional qualification in CISA, CRISC or equivalent. Everyone’s welcome We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.  If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-ZF1 Read Less
  • Partner Manager - Network Technology  

    What’s in it for youBeing a part of M&S is exactly that – playing your... Read More
    What’s in it for youBeing a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Strategic management of tier-one technology partnerships, ensuring strong, lasting relationships. End-to-end contract management, including issue resolution, statement of work requests, renewals, and terminations. Lead and facilitate strategic business reviews and partner performance discussions. Identify and manage commercial risks, assessing contractual changes and impacts. Collaborate cross-functionally to drive cost efficiencies and manage budgetary risks. Who you are Track record of forging strategic, long-term partnerships that drive real business value. Success working in sophisticated enterprise environments. Strong understanding of technology functions (specifically Network Technologies) and their impact on business outcomes. Adaptable, with a positive approach to change and role-modelling key behaviours. Skilled in contract negotiation, resolution, and handling related queries Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #hybridrole #LI-Hybrid #LI-ZF1 Read Less
  • Shift Lead - Food - Speke New Mersey  

     Working Pattern: Week 1:Monday- 04:00-12:00Tuesday- 04:00-12:00Wednes... Read More
     Working Pattern: Week 1:
    Monday- 04:00-12:00
    Tuesday- 04:00-12:00
    Wednesday- 04:00-12:00
    Friday- 04:00-12:00
    Saturday- 04:00-12:00 Week 2:
    Sunday- 06:00-14:00
    Monday- 04:00-12:00
    Wednesday- 04:00-12:00
    Thursday- 04:00-12:00
    Friday- 04:00-12:00 Under 18 disclaimer
    This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.  Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.   Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager
    Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times  Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone  Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.  Key Accountabilities   Delivers great standards and service by putting the customer first  Acts on customer feedback to deliver improvement  Ensures the delivery of brilliant basics  Coach the team to deliver excellent standards of product presentation  Supports the delivery of plan A  Provides regular and timely feedback to line manager to support colleague performance  Supports with the training and coaching of colleagues maximising digital tools and channels  Identifies colleagues for recognition and celebrate success within the store  Provides feedback to BIG to improve colleague experience Supports the Team Manager with the delivery of store selling and cost targets by utilising MI to identify opportunities and takes action  Role models new ways of working through the use of digital tools Allocates resource efficiently to deliver process, task and service ensuring activity is completed consistently and productively  Delivers operational excellence ensuring all processes and tasks are delivered in line with business expectation  Maintains a safe and legal store environment  Supports visual merchandising updates across all launches, events and campaigns Key Capabilities   Understands how M&S operates, it’s strategy, future and the role they play Effectively manages own reactions and responses around change  Helps colleagues to develop by listening, asking questions and giving feedback to encourage reflection and different thinking Sets performance objectives for self in conjunction with line manager and in line with business plans  Takes accountability for planning and managing own work efficiently to ensure objectives are met  Treats all colleagues the fairly, understanding that different people will provide different perspectives and have different needs  Builds positive relationships by being a good listener and getting to know people by establishing a connection  In control of their own reactions and considers how to share their perspective to create better reaction for team  Technical Skills/ Experience   Support the delivery of excellent customer service and KPI’s across the store  Good level of digital capability and can access and utilise relevant systems  Good knowledge of the commercial operation, brilliant basics and operational excellence Current working knowledge of all VM principles  A good communicator with the ability to build relationships and work within a team  A good knowledge of the legal requirements associated with the role of a customer assistant and when duty managing  Maintain high presentation standards, attention to detail and deliver on time, right first time  Interpret data relevant to the role  Demonstrates flexibility and adaptability to change Key Relationships and Stakeholders Customers  Colleagues  Store Leadership  BIG  Read Less

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