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Majestic
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  • Retail Trainee Manager - Leicester  

    - Leicester
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Le... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Leicester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Take ownership of your own development, utilising the support and resources available. Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. Knowledge & Skills Required Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 2 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics: Contract: Permanent Hours: 45 Hours Per Week Must be willing to work in the following stores and surrounding area: Derby, Nottingham, Market Harborough Read Less
  • Retail Trainee Manager - Chelmsford  

    - Chelmsford
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Ch... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Chelmsford are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Take ownership of your own development, utilising the support and resources available. Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. Knowledge & Skills Required Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 2 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics: Contract: Permanent Hours: 45 Hours Per Week Must be willing to work in the following stores and surrounding area: Braintree, Colchester Read Less
  • Retail Store Manager - Bangor  

    - Bangor
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Bango... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Bangor are looking for a dynamic individual with the ambition, drive and creativity to run a successful store in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. The Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Store Manager, you are responsible for the sales performance and day-day running of your store. You’ll deliver an exceptional customer experience and optimise KPI performance all while maintaining high operational standards. You will deliver this by building & leading a high performing team, developing team members to excel and reach their full potential. You’ll report into a Regional Manager who, alongside your Regional Operations Manager, will coach & support you in driving the sales performance of your store. Job Specifics: Contract: Permanent Hours: 45 Hours Per Week Key Responsibilities At Majestic Wine, our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience. Take full responsibility for the performance and day-to-day operations of your store Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Ensure you and your team deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter Build, manage & develop a high performing team. Complete quarterly 1-1s and hold regular check-ins with your team in order to drive their performance, development, engagement and wellbeing. Nurture and develop the product knowledge of your team, supporting all colleagues to pass their WSET qualifications by sharing your passion and expertise. Be a people-focused leader by seeking to resolve all people issues, utilising the support available as required and following company policies and procedures. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally - ensuring swift reporting and escalation until resolved. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Build commercially viable rotas to budget (3 months in advance as minimum), prioritising the customer experience to maximise sales opportunities. Ensure your store and team remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Ensure a consistent cascade to your team of store, regional and business updates and communications. Communicate the ‘why’ and be a sounding board for feedback. Knowledge & Skills Required Experience of leading and developing a team in a fast-paced, target-driven retail environment Be able to demonstrate leading a team to deliver exceptional customer experience & service Commercial acumen and ability to understand store performance data. Familiarity and understanding of the wider drinks retail market You can delegate, prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Excellent communication and time management skills WSET 3 Qualification is essential Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points Internal applicants: Please ensure you have a conversation with your Area Manager and Regional Manager first before applying. Read Less
  • Retail Trainee Manager - North London  

    - London
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in No... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in North London are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Take ownership of your own development, utilising the support and resources available. Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. Knowledge & Skills Required Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 2 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics: Contract: Permanent Hours: 45 Hours Per Week Must be willing to work in the following stores and surrounding area: Islington, Notting Hill, Marylebone, Muswell Hill, Wanstead, Crouch End. Read Less
  • Retail Sales Assistant/Driver - Wakefield - 20 Hours  

    - Wakefield
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Wakef... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Wakefield are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant/Driver you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 20 Hours Per Week Must be able to work evenings and weekends Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position. Read Less
  • Retail Trainee Manager - Oxford Stores  

    - Oxford
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Ox... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Oxford are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Take ownership of your own development, utilising the support and resources available. Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. Knowledge & Skills Required Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer You can prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary & Performance Bonus Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Fantastic incentives that take you around the world to explore our different vineyards. A contributory Company Pension Plan Life Assurance (Worth 2 times your annual salary) Uniform provided 29 days holiday, including public and bank holidays. PLUS invites to wine tasting events Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks. Long service rewards Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine. Company sick pay scheme Job Specifics: Contract: Permanent Hours: 45 Hours Per Week Must be willing to work in the following stores: Oxford Summertown, Oxford Cowley Road, Abingdon, Witney, Bicester. Read Less
  • Commercial Area Sales Manager (Kent & Sussex)  

    - Kent
    Do you have proven success winning new on-trade business, growing wine... Read More
    Do you have proven success winning new on-trade business, growing wine sales, and building long-term relationships with key decision-makers across the wine and hospitality industry?  If so, we’d love to hear from you! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role: The Area Sales Manager will be the key driver in generating new business through Commercial. You will be responsible for retaining and growing our existing retention clients, identifying new commercial opportunities and delivering excellent customer service. Job Specifics: Contract Type: Permanent Location: Kent & Sussex (remote) Key Responsibilities: Deliver against budgets set by the business as part of the overall on trade budget in conjunction with your Head of Sales Build account plans with key customers to deliver your business objectives and ensure strong business relationships, improve rate of sale and profitability Deliver excellent levels of customer service across your account portfolio Work closely with your Head of Sales to ensure agreed Regional plans are delivered at field level Present account updates and future plans at bi-monthly sales team meetings Identify, develop and deliver insight driven innovation opportunities across all parts of the marketing mix, in order to drive portfolio and brand growth. A deep understanding of the business, its composition, brands and value proposition making key decisions in light of strategic and financial plans. Create alignment and integration by working with others, involving them at the right level throughout the process, to achieve clear decisions that can be executed quickly. Communicating insights in a compelling way, so that it is easy for our business partners to leverage them for improved decision-making. Clearly articulate brand vision, positioning, renovation and equity development to profitably grow the brand. Plan, develop and deliver inspiring, integrated and impactful communication and activation at point of purchase that bring the brand to life and deliver the brand growth targets Knowledge & Skills Required: Experience for winning new business in the On-Trade. WSET Qualified (Ideal) You have a minimum of 3 years of experience gained in a Sales / Business Development role within wine & spirits An excellent understanding of On-Trade channel (bars, hotels, restaurants) A thorough understanding of premium Wine & Spirits You have a comprehensive understanding and working knowledge of brand building with the ability to balance commercial delivery, strong problem-solving skills and ability to identify sales/ brand opportunities You have a strong commercial understanding of customer P&L’s You are client centric, results driven, proactive and creative, structured, reliable and inquisitive Self-motivated, confident and outgoing with the ability to build relationships at various levels. Creative with a can do attitude able to overcome challenges and find solutions in order to succeed Energetic and ambitious with the drive and determination to win Excellent communication skills with the ability to influence at all levels Substantial prior sales experience or marketing experience preferably gained working within the drinks industry What's in it for you: Competitive salary Competitive Bonus Up to 20% Staff Discount 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme Life Assurance (Worth 3 times your annual salary) A contributory Company Pension Plan Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line Long service rewards Read Less
  • Retail Store Manager - Inverness  

    - Inverness
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Inver... Read More
    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Inverness are looking for a dynamic individual with the ambition, drive and creativity to run a successful store in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. The Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels. The Role As a Majestic Store Manager, you are responsible for the sales performance and day-day running of your store. You’ll deliver an exceptional customer experience and optimise KPI performance all while maintaining high operational standards. You will deliver this by building & leading a high performing team, developing team members to excel and reach their full potential. You’ll report into a Regional Manager who, alongside your Regional Operations Manager, will coach & support you in driving the sales performance of your store. Job Specifics: Contract: Permanent Hours: 45 Hours Per Week Key Responsibilities At Majestic Wine, our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience. Take full responsibility for the performance and day-to-day operations of your store Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets. Ensure you and your team deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter Build, manage & develop a high performing team. Complete quarterly 1-1s and hold regular check-ins with your team in order to drive their performance, development, engagement and wellbeing. Nurture and develop the product knowledge of your team, supporting all colleagues to pass their WSET qualifications by sharing your passion and expertise. Be a people-focused leader by seeking to resolve all people issues, utilising the support available as required and following company policies and procedures. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally - ensuring swift reporting and escalation until resolved. Continuously identify opportunities to make improvements which will optimise the operational running of the store. Build commercially viable rotas to budget (3 months in advance as minimum), prioritising the customer experience to maximise sales opportunities. Ensure your store and team remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Ensure a consistent cascade to your team of store, regional and business updates and communications. Communicate the ‘why’ and be a sounding board for feedback. Knowledge & Skills Required Experience of leading and developing a team in a fast-paced, target-driven retail environment Be able to demonstrate leading a team to deliver exceptional customer experience & service Commercial acumen and ability to understand store performance data. Familiarity and understanding of the wider drinks retail market You can delegate, prioritise and strategically problem solve in high pressure environments Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Excellent communication and time management skills WSET 3 Qualification is essential Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points Internal applicants: Please ensure you have a conversation with your Area Manager and Regional Manager first before applying. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany