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• 

  Telephonist - Kent and Medway ICS Only  

  Maidstone and Tunbridge Wells NHS Trust

  [parttime] - Maidstone

  Posted: 19/01/2026

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  Job overview Our Switchboard team are looking to recruit 1 x part-time... Read More

  Job overview Our Switchboard team are looking to recruit 1 x part-time telephonist to work between the hours of 6am - 2pm, with occasional nights if required. They will join our busy, friendly team based at Maidstone Hospital. The successful applicants would preferably have previous switchboard experience, whilst working in a busy hospital. You will also need a good education to GCSE standard with keyboard skills and an understanding of IT systems, however full training will be given. Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS. Main duties of the job Being one of the frontline services for the Trust, the switchboard’s aim is to deliver a consistently high standard of customer care whilst working in a busy environment. We are looking for real team players with flexibility and self-motivation, if you think you have the relevant skills and experience and would like to join us please tell us in your statement what you could bring to the team. Switchboard is operational 365 days per year, 24/7, for this role you will be rostered to work between the hours of 06.00- 22.00 and this will include working within an established rota, with some weekends and bank holidays. You will be expected to cover annual leave and sick leave when required and Bank Holidays where scheduled. Working for our organisation Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below Detailed job description and main responsibilities We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.  All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.  Person specification Qualifications Essential criteria GCSE Standard of Education or equivalent Desirable criteria NVQ level 2 in customer service or equivalent Experience Essential criteria Work independently without supervision Working as part of a close team Desirable criteria Previous switchboard experience in a hospital environment Skills Essential criteria Customer Care focused IT Skills, eg; Basic computer knowledge Good organisational skills Desirable criteria Previous experience of using a computer-based console Application numbersThis vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment. Read Less

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• 

  Receptionist/Cashier  

  Maidstone and Tunbridge Wells NHS Trust

  [fulltime parttime] - Maidstone

  Posted: 18/01/2026

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  Job overview An exciting opportunity has arisen for a Receptionist/Cas... Read More

  Job overview An exciting opportunity has arisen for a Receptionist/Cashier to join our Estates & Facilities Admin Team to provide confidential, accurate reception and cashier service at Maidstone and Tunbridge Wells Hospitals. The post requires a good working knowledge of all Microsoft Office packages and training will be provided for any Trust specific systems. Good numeracy skills and previous experience in carrying out simple accounting duties is essential, together with excellent communication, organisation and time management skills. The successful candidate will need to have a flexible approach with an ability to prioritise their workload Main duties of the job Working as part of the Reception and Cashier team, you will provide a first point of contact for all visitors to the hospital. You will make a positive contribution towards an atmosphere that ensures all visitors feel welcome, leaving them with a positive view of the Trust. All team members will be expected to cover both reception and cashier duties, ensuring that these services are available at all times. Working for our organisation MTW is a large acute hospital trust in the south-east of England. 
  We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East. Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. Detailed job description and main responsibilities Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: TBC Person specification Qualifications Essential criteria Educated to GCSE standard or equivalent To be numerate and have the ability to carry out simple accounting duties Desirable criteria Accountancy skills Experience/Knowledge Essential criteria Level of knowledge/specialist knowledge required as a minimum, NVQ or RSA level 3 Required training/courses undertake Desirable criteria Previous experience of working in a healthcare environment Skills Essential criteria IT literate and able to prepare simple word documents Desirable criteria Ability to use Patient Centre Read Less

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• 

  Healthcare Support Worker - Internal Only  

  Maidstone and Tunbridge Wells NHS Trust

  [fulltime parttime] - Maidstone

  Posted: 16/01/2026

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  Job overview The role exists to provide a multi-skilled worker who, un... Read More

  Job overview The role exists to provide a multi-skilled worker who, under the supervision of a Practitioner, supports the Multidisciplinary Team with clinical and non-clinical practices in order to provide patient-centred care.  You will support practitioners and assist with patients attending the Emergency Department and Urgent Treatment Centre. There are several training opportunities that will be available to you including venepuncture, wound care and plastering.  In the absence of the care certificate/NVQ in health and social care you will be required to complete a level 2 Healthcare Support Worker Apprenticeship within the first 13 months of employment. The role of the HCSW includes assisting with the initial assessment of patients presenting to Emergency Department who are streamed to be seen within the Urgent Treatment areas including GP in ED and Minor injuries. The role includes undertaking observations, urinalysis, electrocardiograms (ECGs) and venepuncture. When working in minor injuries wound care, visual acuity testing and plastering are amongst the several duties that are undertaken.  Main duties of the job Prioritise workload after the Practitioner has instigated the care required by each patient. Receive, welcome and orientate patients and their relatives/friends to the clinical area. Carry out observations and recording of the following patients physiological measurements in recognition of own knowledge and competence Undertake minor clinical procedures, e.g. application of dressings, bandages, slings and wound closure (following appropriate training, supervision of practice and assessment of competence) as instructed by a Practitioner. Obtain specimens, e.g. midstream specimen of urine (MSU) and MRSA screening swabs, label specimen correctly and send to the laboratory. Perform urinalysis and record findings on appropriate documentation and report to the Practitioner. Prepare and support patients both physically and psychologically before, during and after treatments, procedures and investigations. Escort low/medium risk patients to and from other departments following assessment by a Practitioner. Store pharmacy/general supplies in the absence of the pharmacy technician/stores person. Demonstrate own duties to new/temporary staff. Support and participate in the training of Trainee Clinical Support Workers undertaking their Care Certificate. Working for our organisation Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working?
  We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.  to hear what our staff say. Joining us includes a comprehensive benefits package: At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits Blue Light card eligibility And more, additional benefits can be found in the benefits documents below Detailed job description and main responsibilities We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Following your corporate induction you will be expected to attend the Trust’s Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if you have any issues: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes two supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. If you do not currently hold a nationally recognised Care Certificate obtained in a healthcare setting from a registered provider, you can commence this role as a Trainee Healthcare Support Worker, Band 2. Maidstone and Tunbridge Wells NHS Trust will assist you with on-the-job training to complete your Care Certificate within the 6-month probationary period, with a minimum completion time being 3 months. Upon successful competition of the Care Certificate, you will progress to a Band 3 Healthcare Support Worker. Please note that we are only able to provide sponsorship for this role if you are in receipt of your Care Certificate. Person specification Qualifications Essential criteria Good general education. Ability to read, write, perform simple calculations and communicate in English Holds or commitment to complete the Care Certificate Programme within the first 6 months Desirable criteria English and Maths Level 1 or GCSE English and Maths grade D/3 or above. Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2 Experience/Knowledge Essential criteria Interest in working in a care setting Understands importance of and provides good customer care. Desirable criteria Experience within a care role/setting Previous experience of team work Previous experience of customer care Working in a healthcare or related setting Skills Essential criteria Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Good interpersonal skills. Basic computer keyboard skills. Able to support and reassure patients/carers Understands importance of maintaining confidentiality Attributes/Qualities Essential criteria Has a caring, compassionate and professional nature Demonstrates self-motivation Adaptable and flexible Able to work as part of a team Awareness of own limitations Responsible and reliable. Diplomatic and calm Able to cope with fast pace work. Willing to develop own knowledge and practice Ability to work as a team and form professional relationships with colleagues Read Less

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• 

  Theatre Support Worker - Internal Only  

  Maidstone and Tunbridge Wells NHS Trust

  [fulltime parttime] - Tunbridge Wells

  Posted: 15/01/2026

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  Job overview 4 shifts of 9.75 hours per week over 6 days Monday to Fri... Read More

  Job overview 4 shifts of 9.75 hours per week over 6 days Monday to Friday. To support the scrub in theatre, circulating for surgical procedures, as well as endoscopy and stock ordering. Main duties of the job Attend morning safety brief at 08.00. Prepare theatre for surgery, including cleaning and sourcing equipment. Within scope of role. Responsibility for stock checking of dates in line with policy. Support scrub team with requirements throughout surgical list. Complete relevant paperwork and IT systems. Follow MTW policies and procedures. Working for our organisation Please note that the Fordcombe Site is located in a rural area with limited access via public transport. You will need to ensure you are available to attend the time during the day and evenings. Access to a vehicle is advantageous.  Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working?
  We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits Blue Light card eligibility And more, additional benefits can be found in the benefits documents below Detailed job description and main responsibilities We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Following your corporate induction you will be expected to attend the Trust’s Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if you have any issues: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes two supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Person specification Qualifications Essential criteria Training Basic standard of education including Maths and English Grade C GCSE or equlivent or willingness to complete Functional Skills Level 2 on appointment Willingness to complete ‘The Care certificate’ for healthcare workers Desirable criteria Completed National ‘Care Certificate’ for Healthcare workers. Skills Essential criteria Good verbal, literacy and communication skills. Ability to maintain accurate and legible records. Computer literate (use of IT software packages e.g. Word, Email) Desirable criteria Understanding of manual handling practices and policies. Awareness of Health and Safety Experience Essential criteria Experience of working in a patient care setting or customer facing environment. Experience of working as part of a team Desirable criteria Experience of working within the peri-operative setting Read Less

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• 

  Healthcare Support Worker - Band 3  

  Maidstone and Tunbridge Wells NHS Trust

  [permanent fulltime parttime] - Tunbridge Wells

  Posted: 15/01/2026

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  Job overview Are you an existing Band 3 Healthcare Support Worker (HCS... Read More

  Job overview Are you an existing Band 3 Healthcare Support Worker (HCSW) on the MTW Staff Bank looking to move into a permanent role? We are pleased to offer opportunities across both our Maidstone and Tunbridge Wells hospital sites. We are looking for compassionate, motivated, and skilled individuals to join our dedicated nursing teams as permanent Healthcare Support Workers. This is a chance to build on your experience, contribute to high‑quality patient care, and continue your development within a supportive and inclusive environment. We welcome applications from individuals who: Are committed to delivering safe, high‑quality, person‑centred care Hold a nationally approved HEE Care Certificate achieved within a healthcare setting Are enthusiastic team players who uphold the Trust’s PRIDE values Main duties of the job This role also provides an excellent foundation for those wishing to progress into Registered Nursing, Nursing Associate, or Allied Health Professional roles within the NHS. Why Join MTW? Be part of a supportive, inclusive, and diverse team Access professional development, training, and clear career progression pathways Work in dynamic, rewarding clinical environments where your contribution truly matters Your supporting statement must include: Your understanding of the importance of the HCSW role in delivering patient care The personal qualities, values, and skills you bring to the role A complete employment and education history If you are committed to delivering high‑quality care and wish to join our substantive workforce, we look forward to receiving your application. Important Information Applicants requiring sponsorship must ensure they meet the full eligibility criteria before applying Only existing Band 3 HCSW bank staff at Maidstone and Tunbridge Wells NHS Trust will be considered for this vacancy. Working for our organisation Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working?
  We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. to hear what our staff say. Joining us includes a comprehensive benefits package: At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits Blue Light card eligibility And more, additional benefits can be found in the benefits documents below Detailed job description and main responsibilities We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.  The induction programme is full time for one week, with an additional 1–2 days depending on your previous experience. Attendance at all sessions is mandatory, and training days will run from 9:00am to 5:00pm and may be at either Maidstone Hospital or Tunbridge Wells Hospital. Following induction, you will complete a two-week supernumerary period within your clinical area, during which you will be supported by members of the education team. Ongoing support will also be provided to help you complete the Care Certificate (if not already achieved) and the required competencies relevant to your clinical area. If you do not currently hold a nationally recognised Care Certificate obtained in a healthcare setting from a registered provider, you will need to apply via the band 2 New to care Healthcare support worker advert. Maidstone and Tunbridge Wells NHS Trust will assist you with on-the-job training to complete your Care Certificate within the 6-month probationary period, with a minimum completion time being 3 months. Upon successful completion of the Care Certificate, you will progress to a Band 3 Healthcare Support Worker.  Person specification Qualifications Essential criteria Nationally approved Care Certificate (completed in the healthcare setting) Desirable criteria Hold an NVQ/ Diploma level 3 in Healthcare/ or level 3 Healthcare Support Worker apprenticeship or equivalent experience Functional skills English and maths level 2 or GCSE English and maths grades A*/9 – C/4 Experience Essential criteria Experience of dealing with the public Experience of working in a caring environment, either in health, social or voluntary services Desirable criteria Previous experience of team work Skills Essential criteria Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Can understand and communicate factual information accurately. Good interpersonal skills Basic information and communications technology (ICT) skills Able to deal with the public in person and on the telephone Able to support and reassure patients and their families/carers Able to follow instructions and complete assigned tasks Able to deliver patient care under the indirect supervision of the Registered Nurse Can demonstrate practical skills to others Read Less

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