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  • Fire Fighter - Stansted Airport  

    MAG
    - London
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    SummaryQualified Airport Fire Fighter - London Stansted Airport We are... Read More
    SummaryQualified Airport Fire Fighter - London Stansted Airport
    We are building a recruitment hold list / talent pool for future vacancies  Salary (FS10) Operational duty - £44,615 + 17.5% shift pay Fully developed in role (2 years minimum in role) - £51,020 + 17.5% shift pay During the initial training period with us (approx. 6 months), a training rate of pay - £41,845 + shift pay - will apply This advert will close on 30th November 2025 Initial applications will be assessed against minimum role requirements and any other attributes candidates can offer. If selected to progress, candidates will be invited to an Interview and Physical selection test (further details will be provided to shortlisted candidates) on January 6th 7th 8th and 9th 2026.  Successful candidates will be placed onto a hold list in order of performance. Once a position becomes vacant, contact will be made with the individual for an up-to-date physical/medical followed by a job offer.Why MAG? MAG is the countrys largest airport group. We own Manchester, Stansted and East Midlands Airports. However, our airports are so much more than the place where your holiday starts! Behind the scenes thousands of MAG employees work tirelessly 24hrs a day, 7 days a week across numerous operational departments to ensure that our customers experience a seamless, enjoyable and safe travel experience.

    The role Reporting to the Crew Leader and Watch Manager, this role will carry out daily activities to maintain an effective Fire Service in order to save life and to protect property in line with company standards and licensing requirements.
    Deal with emergency situations in accordance with laid down regulations and procedures. Undertake fire fighting duties as deemed necessary to save life and protect property. Regularly communicate with and update the Sector or Incident Commander
    Maintain the required level of technical competencies as defined by Stansted Airport and as agreed by the regulator by attending courses, training and on the job assessments to uphold the airport licence
    Efficiently mobilise resources required in responding to emergency incidents
    Maintain effective working relationships with internal and external bodies by applying the agreed policies, procedures and working practices when attending domestic or major Aircraft incidents promoting a professional image of Stansted Airport. Provide feedback to the Crew Leader, Watch and/or Station Manager. Propose recommendations for improvement to ensure an effective and integrated response to emergency situations
    Maintain the required level of professional competence as specified by the regulator in accordance with CAP 699 to uphold the airport licence
    Maintain equipment for operational readiness to specified standards to meet internal and external audit requirements
    Promote and adopt safe working practices. To ensure that Personal Protection Equipment (PPE) and operational kit is fit for purpose, that self, colleagues and customers are not put at risk, and that health safety and the environment are given the highest priority in order to protect the business. Work and comply with all safety management systems introduced by the company
    Be responsible for personal and team compliance with Company Health and Safety Policies, ensuring safe working practices to minimise risk to self, work colleagues, customers and staff is minimised
    Comply with all legal and statutory obligations applicable to this role
    Participate in projects and working parties and to carry out any other duties that may be outside the standard remit for personal development, or as may be reasonably required by the Company
    Carry out any other duties as reasonably requested by the fire service management team including substituting within the fire service team when operationally required to do soWhat will make you successful in the role? Minimum requirements
    For this role, the successful candidate must have a valid full UK Driving Licence, be able to meet the required medical standard and pass entry tests, and subsequent fitness assessments. Hold a current Civil Aviation Authority (CAA) Fire Service (RFFS) certificate of competence for a Fire Fighter. Minimum 3 years service as an Aviation Firefighter.
    Desirable qualifications
    A First Aid at Work and Large Goods Vehicle (LGV) Licence are advantageous for this role. The successful candidate must be able to achieve an LGV licence and First Aid at Work qualification. Read Less
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  • Head of Marketing (B2B)  

    MAG
    - Manchester
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    Summary Head of Marketing - B2B  Permanent Hybrid working | Manchester... Read More
    Summary Head of Marketing - B2B  Permanent Hybrid working | Manchester Airport basedWhy CAVU? For airports, for partners, for people. We are CAVU. At CAVU, our purpose is simple: to make airport travel seamless and enjoyable for everyone. From the smallest ideas to the biggest changes, every day is about creating better journeys and experiences. Our portfolio spans world-class airport lounges, digital platforms, and revenue-accelerating technology that power airports and partners worldwide. Whether were building better passenger experiences or helping airports grow, our teams are united by one goal to create smarter solutions that move people and businesses forward.About the role The Head of Marketing B2B is a key leadership role within CAVU, responsible for shaping and delivering the global B2B marketing strategy across the Marketplace and Experiences divisions. Reporting to the Brand & Creative Director, this role leads a talented marketing team to generate high-quality leads, strengthen CAVUs brand presence in the B2B space, and drive pipeline growth for the companys commercial teams. With accountability for the full B2B marketing strategy spanning brand positioning, demand generation, content, and social media the Head of Marketing B2B ensures cohesive, data-led marketing execution that supports CAVUs global growth ambitions. Balancing strategic vision with hands-on execution, the Head of Marketing Experiences leads consumer-facing campaigns to drive both turn-up guest volumes and pre-book reservations, working in close collaboration with Performance Marketing, CRM, Growth, and Commercial teams. This role plays a pivotalpart in shaping the global brand presence of CAVUs Experiences business and ensuring consistent, world- class marketing delivery.What you'll be doing Lead the Global B2B Marketing Strategy Define and execute CAVUs global B2B marketing strategy across the Marketplace (Propel Connect and Commerce) and Experiences divisions. Ensure all marketing activity is aligned to business objectives, driving awareness, engagement, and lead generation across priority markets. Drive Lead Generation & Pipeline Growth Develop and manage multi-channel campaigns that generate qualified leads for the Growth team, supporting both new business acquisition and partner expansion. Implement clear metrics and reporting to track performance, optimise conversion, and demonstrate ROI Brand Positioning & Proposition Marketing Work in partnership with the Brand & Creative Director, and Head of Brand to strengthen CAVUs B2B brand identity. Ensure consistent messaging and positioning for CAVUs propositions including Connect, Commerce (Propel SaaS), and Experiences across all global marketing channels. Leadership & Team Development Lead, coach, and develop a growing B2B marketing team, currently comprising a Product Marketing Manager, Social Media Manager (direct reports) and Content Manager (indirect report). Foster a culture of creativity, accountability, and continuous improvement to deliver best-in-class marketing outcomes. Collaboration with Growth & Product Teams Partner closely with the Growth team to align marketing activities with commercial goals and pipeline priorities. Work with Product teams to understand the proposition roadmap and develop go-to-market strategies that effectively communicate value to target audiences. Content, Events & Campaign Management Oversee the creation of engaging B2B content, including thought leadership, case studies, and campaign materials that reinforce CAVUs market leadership. Manage participation in key industry events, ensuring strong visibility and lead capture opportunities Market & Performance Insight Leverage data and insights to understand market dynamics, customer needs, and campaign performance. Use these insights to refine strategy, inform targeting, and enhance the impact of CAVUs marketing investment across regions.What we're looking for Deep understanding of B2B marketing principles, including demand generation, account-based marketing, and brand positioning. Knowledge of travel, aviation, or technology sectors, ideally within a SaaS, platform, or partnership-led business model. Understanding of the full marketing funnel, from awareness to lead nurturing and conversion. Awareness of digital marketing channels, analytics tools, and automation platforms. Familiarity with cross-functional collaboration between Marketing, Growth, and Product functions. Qualifications and Experience Strong strategic thinking and planning skills, able to translate commercial goals into clear, actionable marketing strategies. Excellent leadership and people management capabilities, fostering collaboration and high performance. Skilled in content strategy, campaign development, and data-driven decision-making. Exceptional communication and storytelling ability, both internally and externally. Strong stakeholder management and influencing skills, working effectively across global teams. Proven track record in a senior B2B marketing role with responsibility for strategy and execution. Experience leading global marketing campaigns that deliver measurable lead generation and brand growth. Background in marketing for SaaS, digital platforms, or travel-related services preferred. Demonstrable success in building and leading high-performing teams. Experience managing budgets, KPIs, and reporting frameworks. Perks 25 Days Holiday, increasing 1 day per year with service (up to 28 days) Option to buy up to 10 more days annual leave, plus 4 flexible bank holidays 10% Company Pension Annual Bonus Scheme On-site Gym MediCash Scheme A host of flexible benefits & discounts including up to 50% off CAVU products such as Escape Lounges and Airport Parking Rail and retail discounts 2 paid volunteering days per year Access to internal events calendar including wellbeing and ID&E activities Formal and informal development opportunities, including mentoring and learning grants Enhanced parental leave (T&Cs apply) Interview process 1) Recruiter Screen 2) 1st Stage on MS Teams 3) Face to face Interview Please note, stages 2 and 3 may change in order.IDE at CAVU At CAVU, Inclusion, Diversity & Equity are at the heart of who we are. Were proud to be an equal opportunities employer and we celebrate individuality. Did you know that some people may be less likely to apply to a job if they dont meet every single requirement listed? Research shows this can especially affect women and underrepresented groups. If youre excited about this role but dont tick every box, please still apply - wed love to hear from you. Were also committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. Are you ready to reach new heights? Apply now to join CAVU.. Read Less
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  • Head of Data Protection and Privacy  

    MAG
    - Manchester
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    The Role As Head of Data Protection and Privacy, youll play a critical... Read More
    The Role As Head of Data Protection and Privacy, youll play a critical role in ensuring regulatory compliance and best practice across GDPR, PECR, US state privacy laws, and ISO27001/ISO27701. Reporting directly to the Chief Information Security Officer (CISO), youll be responsible for driving the data protection strategy, managing regulatory relationships, and leading a team to embed a culture of privacy compliance across MAG and CAVU. Youll be the nominated Data Protection Officer (DPO) for MAG and CAVU, serving as the primary contact for the Information Commissioner's Office (ICO) and other regulatory bodies. This is a senior leadership role requiring expertise in data protection, compliance, and risk management, alongside the ability to work across business functions to align priorities with key strategic objectives. What will make you successful? Youll have experience in data protection, compliance, or cybersecurity, with in-depth knowledge of GDPR, PECR, ISO27001, ISO27701, and US privacy laws. Strong regulatory and compliance leadership Proven experience managing compliance programs, liaising with regulatory bodies, and handling notifiable incidents with the ICO. Strategic thinker and problem solver Ability to define and implement a data protection strategy, ensuring alignment with business goals and continuous improvement in compliance activities. Risk management and governance Experience developing and enforcing policies, risk management frameworks, and audit programs to support data privacy and information security objectives. Stakeholder management and communication Ability to influence and advise senior leaders, legal teams, and internal audit functions while delivering training and awareness programs across the organisation. Team leadership and collaboration Experience leading and developing high-performing teams, with a strong focus on fostering a culture of privacy awareness and compliance. Industry-recognised certifications Ideally holding certifications such as CIPM, CIPP/E, CIPT, ISO27001 Lead Auditor/Implementor, CISM, or CISSP. This is a fantastic opportunity to shape the future of data protection and privacy at MAG, ensuring compliance, risk management, and security remain at the heart of our operations. Read Less
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  • Hospitality Host  

    MAG
    - Bristol
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    About the role: We are currently recruiting for Hospitality Hosts to j... Read More
    About the role: We are currently recruiting for Hospitality Hosts to join our Airport Hospitality Team. Our award-winning airport lounges offer an unrivalled passenger experience and are ranked as the number one common-use lounge in the US across TripAdvisor, Google, Yelp! and Facebook reviews. Principal Accountabilities include: Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required daily standards check. Deal with and report on any discrepancies, together with recommendations for solution. Ensure accurate records are maintained of all Lounge customers including. Maintain the database of all bookings. Take monies (credit/debit cards and cash) for direct bookings either by telephone or on the day of travel and reconcile all monies taken. Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence. Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service, and guest areas. Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge. To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location. Provide assisted service to guests during their stay with business services. Perform back of house duties when catering staff members are not present or are busy. Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy. About you: We are looking for someone who has/is:  A solid background in general customer service, hospitality or retail  A team player with an absolute first-class approach to customer service Numerical and analytical skills Computer literate on mainstream PC applications including Microsoft office Experience of working on own initiative, capable of building solid and beneficial relationships both internally and externally Willing to work on a flexible basis Please note you must be a minimum of 18 years old to comply with our alcohol service policy. You will be required to work a range of shifts. Early shifts can start as early as 3am and late shifts finishing as late as 8pm. Our Lounges are open 7 days a week. Benefits: As a CAVU employee you will have access to some great benefits including: Access to our employee rewards portal with discounts and savings 24hour Employee Assistance Programme MAG Pension scheme which doubles your contribution Fantastic career development opportunities We are the UKs largest Airport Operator! Tax free Airside shopping in our departure lounge Meals on duty Free shuttle bus (A1 Flyer) from the city centre to the airport Read Less
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  • Mechanical Support Manager, Iraq  

    mag
    - Manchester
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    About the role:In this role, you’ll take the lead in managing and safe... Read More
    About the role:In this role, you’ll take the lead in managing and safeguarding all mechanical assets across our operational bases, ensuring vehicles, heavy machinery, and generators are maintained, repaired, and ready to support life-saving work. You’ll oversee workshops, as well as mechanical and workshop staff, develop innovative mechanical solutions, and build local capacity through training and accreditation. Working with us means applying your expertise in challenging humanitarian settings where your skills directly reduce risk and enable communities to recover from the impact of conflict. This is a chance to make a tangible difference, driving efficiency and resilience in environments where reliability truly matters.About you:You will have experience in managing, maintaining, and repairing multiple mechanical assets across different locations within a developing country, as well as experience of working in a fast-paced environment with the ability to coordinate and prioritise in order to meet deadlines. You will have the ability to find creative solutions, the confidence to propose new methodologies and mechanical innovations, and excellent communication skills. Areas of operations are often remote with basic amenities, so applicants will need to be able to deal with living and working in challenging environments.About the Iraq programme:Following decades of conflict, Iraq is heavily contaminated with landmines and other unexploded ordnance (UXO). MAG has been working in Iraq since 1992 with our Head Office in Erbil and operational bases across northern Iraq. By clearing hazardous areas, MAG has enabled new schools, roads, and hospitals to be built, opened up vital trade routes and allowed communities to use their farming land in safety, giving them greater food security and an escape from poverty. Benefits and further information:MAG staff are rewarded with comprehensive benefits – you can read the candidate information sheet in the application pack for further details:Salary: £60,356 per annum including all allowances and this increases with service. Accommodation: MAG will provide accommodation in-country. Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. You'll have a minimum of eight weeks out of the programme per year.Flights: MAG provides three international flights home per yearInsurance: Programme based staff are automatically covered by MAG's comprehensive insurance package including: Personal accident and medical expenses insurance; Death by natural causes insurance and access to 24-hour medical assistance.MAG will support the successful applicant with any visa or work permit required, including application, administration and costs, however applicants will need to be able to obtain these within a reasonable time period to be considered for the role, due to programme needs.Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available through the link below.MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. Read Less
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  • Tech Lead  

    MAG
    - Manchester
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    About the job Tech Lead (Front-end focus) Hybrid working (flexible) -... Read More
    About the job Tech Lead (Front-end focus) Hybrid working (flexible) - Manchester Airport office PermanentAbout CAVU For airports, for partners, for people. We are CAVU. At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences. From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether youre working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If youre looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU.About the role A keen learner, youll be excited about trying new things and coaching others in their use. Ideally, you will have a background in Front-end Development.  Youll realize that modern applications are more than just researching which AWS services and datastores are right for the job and how to orchestrate everything using Terraform. Happiest with a bit of ambiguity, working with product owners and architects to determine the best solution rather than implementing tickets verbatim, youll preference maintainability over sophistication. You will take full responsibility for developing and delivering a strategic technological vision and direction for the business, leading and managing a software development team from a technical perspective in an Agile manner. As a Tech Lead you are the singular authority for technical decisions within your autonomous teams. You are part Architect, part Developer, part Manager, but fully awesome.Essential skills 2+ years of experience as a Technical Lead (ideally - Front-end focused) Experience working in an Agile/Scrum environment Object-Oriented Programming Rest API's and test-driven development Good understanding of Software design patterns Experience of leading / managing a team of engineers CI/CD or DevOps environment experience Confident communication skills Desirable skills Microservices Architecture Experience in Typescript and/Experience with applying TDD/BDD development techniques and ensuring teams adhere to them. AWS development, including DynamoDB, Lambda Infrastructure as Code Event Driven Architectures The perks 25 days holiday, increasing 1 day per year with service (up to a maximum of 28) Option to buy up to 10 more days annual leave, plus 4 flexible bank holidays 10% company pension Annual bonus scheme On-site gym MediCash scheme A host of flexible benefits & discounts including up to 50% off our CAVU products such as Escape Lounges and Airport Parking Rail and retail discounts 2 paid volunteering days per year Access to an internal events calendar including wellbeing activities, ID&E events and education Formal and informal development opportunities, including mentoring programmes and learning grants Enhanced parental leave (T&Cs apply) IDE at CAVU At CAVU, Inclusion, Diversity & Equity (ID&E) is extremely important to us. Were proud to be an equal opportunities employer and do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Did you know some people are less likely to apply if they dont meet every requirement? Research shows women in particular may not apply unless they tick every box. If youre reading this and dont meet every single point, wed still love to hear from you! We also want to ensure that individuals with disabilities are provided reasonable accommodation during the hiring process. Please contact us if you require any support.. Read Less
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  • SEO Executive  

    MAG
    - Manchester
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    xSummarySEO Executive Hyrbid  Permanent About CAVU For airports, for p... Read More
    xSummarySEO Executive Hyrbid  Permanent About CAVU For airports, for partners, for people. We are CAVU. At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences. From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners. We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether youre working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If youre looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you Together, we can reach new heights. Together, we are CAVUThe role Were looking for an SEO Executive with a passion for the technical side of search and a genuine desire to build a long-term career in a fast-moving field. Youll be joining our forward-thinking marketing team, contributing directly to the success of our products and platforms that are transforming the airport passenger journey. If you thrive on uncovering insights, solving problems, and shaping strategies from complex information, this role will give you the platform to grow. The SEO landscape is evolving rapidly particularly with the rise of AI and we want someone whos motivated to stay ahead of the curve, turning change into opportunity. Youll need to combine technical expertise with excellent communication and interpersonal skills, collaborating with colleagues across content, marketing, and tech. This is a role where your initiative, curiosity, and can-do attitude will be just as important as your technical know-how. Conduct in-depth keyword research, competitor analysis, and technical/content audits to uncover opportunities for growth. Create and execute SEO strategies, including optimising title tags, meta descriptions, and collaborating with content and tech teams to improve CMS functionality. Monitor the evolving SEO and AI landscape, adapting strategies in response to algorithm updates and industry shifts. Report on progress, key metrics, and growth opportunities to the SEO Manager and wider team. Identify both quick wins and long-term opportunities, showing hunger for learning and self-development. About you Hands-on SEO experience with proven impact on organic traffic and rankings. Strong technical SEO knowledge and familiarity with tools such as Screaming Frog, SEMrush, and Ahrefs. Proficiency with Google Analytics and Google Search Console, with confidence in analysing and presenting data. An intrinsically motivated problem-solver who can work independently and adapt quickly. Excellent communication skills, able to present complex insights to both technical and non-technical audiences. Highly organised, commercially focused, and able to manage multiple projects with accountability and drive. The Perks 25 Days Holiday, increasing 1 day per year with service (up to a maximum of 28)
    The option to buy up to 10 more days annual leave, plus 4 flexible bank holidays 10% Company Pension Annual Bonus Scheme On Site Gym MediCash Scheme A Host of Flexible Benefits & Discounts including up to 50% off our CAVU products such as Escape Lounges and Airport Parking.
    Rail and retail discounts. 2 paid volunteering days per year
    Access to internal events calendar including regular health and wellbeing activities, ID&E activities and education,
    Formal and informal development opportunities, including mentoring programme and learning grants
    Enhanced parental leave *(T&Cs apply)Interview Process 1) Call with internal talent team 2) 30 Minute teams call with the hiring manager  3) On - Site InterviewIDE at CAVU At CAVU, ID&E is extremely important to us. Our goal is to make CAVU inclusive to all and we are an equal opportunities employer. We do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they dont meet every single requirement listed in the advert. So, if youre reading this and perhaps dont tick every box, please still make yourself known to CAVU. Wed love to hear from you! We also want to ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, therefore please contact us to request assistance. Are you ready to reach new heights? Please apply via the link.x Read Less
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  • Capacity Planner  

    MAG
    - London
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    Summary Capacity Planner Based at London Stansted Airport Permanent ro... Read More
    Summary Capacity Planner Based at London Stansted Airport Permanent role Competitive salary + great benefits Why MAG? Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.  Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.  At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. Youll also have access to some great benefits including:  Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs  24 days holiday plus bank holidays  Free parking  Subsidised public transport  Huge range of company discounts  2 volunteering days per year  Free VirtualGP service, available 24 hours a day, 7 days a week  Care Concierge service The role As an Airport Capacity Planner, you will support the Capacity Managers in providing the airports with technical advice and strategic guidance on capacity and demand issues. You will support the development of short and long-term capacity plans that align to our commercial demand forecasts and operational improvement plans, reflect regulatory and process changes, and provide for customer needs. You will establish and collate internal and external data sources required to quantify and validate operational requirements, support the necessary capacity analysis, and inform any solutions. Other accountabilities include: Undertake research to understand and interpret aviation trends, provide external benchmarking, and identify new and innovative solutions and approaches. Interpret commercial forecasts and business strategy into operational demand forecasts. Work closely with Operations to understand their current process capability and future targets to plan against. Undertake internal capacity planning studies and appraisals to understand and analyse constraints and identify mitigating actions, drawing on analytical skills and planning tools such as spread sheet analysis, simulation, CAD and GIS. Report and communicate results across the Group in an efficient, effective and consistent way, to inform stakeholders of outcomes and opportunities. What will make you successful in the role? You will have a minimum of 3 years experience in a similar role, a transport planning, operational research or performance analysis role would be desirable. You will have strong analytical skills and knowledge of appropriate tools to undertake operational capacity analysis and develop capacity planning models. Proficiency to an advanced level with Microsoft Office Tools, principally Excel, Powerpoint, Power BI is essential and experience with CAST Terminal and/or CAST Stand Allocation is desirable. You will also have strong communication skills, with a proven ability to communicate data and information in a manner that is readily understood by a wide audience of varied experience. Read Less
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  • Senior CRM Executive  

    MAG
    - Manchester
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    cavuSummarySenior CRM Executive Hybrid Permanent About CAVU For airpor... Read More
    cavuSummarySenior CRM Executive Hybrid Permanent About CAVU For airports, for partners, for people. We are CAVU.
    At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes. Every day here is about creating better travel experiences.
    From our revenue accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.
    We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self. Whether youre working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel. If youre looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you. Together, we can reach new heights. Together, we are CAVU.The role Were looking for a Senior CRM Executive to execute and optimise CRM marketing campaigns across all CAVU brands. Youll play a key role in driving engagement, increasing customer retention, and delivering revenue through timely, personalised, and data-driven campaigns. In this role, you will: Plan, execute, and continuously optimise CRM campaigns across email and other channels as required. Develop and deliver personalised, data-led campaigns using segmentation, dynamic content, and lifecycle marketing strategies. Analyse campaign performance, providing insightful reporting and actionable recommendations to optimise results. Collaborate with Data & Insights teams to uncover opportunities for segmentation, targeting, and content optimisation. Support A/B and multivariate testing programmes to continuously improve campaign performance. Assist in implementing automated lifecycle journeys to nurture loyalty and increase customer lifetime value (CLTV). Advocate for data quality, campaign relevance, and CRM best practices across the business. You will work closely with CRM Leads, Marketing, Content, Trade, Product, and Customer Service teams to deliver campaigns that meet commercial objectives and align with the wider trade calendar.About you You are a results-driven CRM professional with: A proven track record of delivering high-performing campaigns. Strong understanding of CRM principles, customer lifecycle marketing, segmentation, journey mapping, and personalisation. Experience with email marketing platforms and a digital-first mindset. Analytical skills and the ability to interpret data to optimise performance. Excellent attention to detail, time management, and project delivery skills. Collaborative mindset, able to work cross-functionally and independently. Customer-obsessed, proactive, adaptable, and solutions-focused with a growth mindset. You are motivated by results, enjoy working in a fast-paced environment, and are passionate about creating meaningful customer experiences.The Perks 25 Days Holiday, increasing 1 day per year with service (up to a maximum of 28) The option to buy up to 10 more days annual leave, plus 4 flexible bank holidays 10% Company Pension Annual Bonus Scheme On Site Gym MediCash Scheme A Host of Flexible Benefits & Discounts including up to 50% off our CAVU products such as Escape Lounges and Airport Parking Rail and retail discounts 2 paid volunteering days per year Access to internal events calendar including regular health and wellbeing activities, ID&E activities and education Formal and informal development opportunities, including mentoring programme and learning grants Enhanced parental leave (T&Cs apply) IDE at CAVU Were building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. Were proudly part of MAG and together were on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, theres space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you, even if you dont think you tick every box. What matters most is what you bring. Were proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. Were committed to helping you perform at your best. At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Womens Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.cavu Read Less
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  • Landside Operations Assistant - Annualised - East Midlands Airport  

    MAG
    - Manchester
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    Summary Car Parks Support Assistant - Annualised Full Time - Permanent... Read More
    Summary Car Parks Support Assistant - Annualised Full Time - Permanent role Working an average of 21 hours a week  Annualised hours contract
    Why MAG? Every year, East Midlands Airport connects over 4 million passengers with more than 80 destinations across Europe and is also the UKs number one provider of pure freight services. Part of the largest UK owned airport operator group, MAG, East Midlands Airport supports over 6,000 jobs and generates around £300m each year for the region
    The role As our business is growing and our passenger numbers are increasing, we are looking for new members to join the Landside Operations team at East Midlands airport. We are looking for standout talent to support us in our promise to deliver effortless travel to our customers. We are looking for candidates who have excellent customer service skills, a willingness to work outdoors in all-weather and passion for working with vehicles. The ideal candidate will be working with an established team supporting our operation with 170,000 movements of vehicles and supporting 15,000 car parking spaces. In this fast-paced role you will have responsibility for: The movement and parking of a range of vehicles, everything from a Fiesta to a Ferrari! Be the voice of our landside operation, speaking to passengers at car park barriers and sharing your expert knowledge of the Airport. You will be the smiling face of our meet and greet office. Operate our car parks booking systems and specialised equipment. Have a willingness to working in all-weathers to deliver an effortless travel experience all day, every day. We offer apermanent annualised hours contractwhichmeans you are paid for21 hours a week. However, at peak times you may be required to work additional hours or at quieter times you may be required to work less than 21hours a week -This does not affect your salary which is paid consistently at 21 hours per week despite the hours you may work. For example. In summer you may be required to work 31 hours, however you will be paid for 21 hours. In winter where your hours will be reduced, the additional 10 hours worked in summer will be offset to equal 21 hours a week. so, you will work 11 hours but still receive payment for 21 hours that week. You willneedto beflexibleto work on a 24/7 operation which will include night shifts, earlymornings (Earliest start time from 03:00am), late shifts,weekends and bank holidays shifts. What will make you successful in the role? You should be a careful and experienced driver that has held a manual UK Driving License for at least 2 years, with no more than 3 penalty points. You will be fully flexible to cover a 24/7 operation which will include nightshifts, early mornings, weekends and bank holidays. In addition to this, you will: Enjoy working with a wide variety of people, have strong customer service skills and a desire to help deliver exceptional service to our customers. Basic computer skills are required for this role, so experience using a computer is necessary. Be prepared to work flexibly & effectively outside whatever the weather, were a 24-hour operation! Hold a passion for working with cars if you love all things cars then you will understand the importance of looking after our customers vehicles and be comfortable driving both manual and automatic vehicles. As our business is growing and our passenger numbers are increasing, we are looking for new members to join the Landside Operations team at East Midlands airport. We are looking for standout talent to support us in our promise to deliver effortless travel to our customers. We are looking for candidates who have excellent customer service skills, a willingness to work outdoors in all-weather and passion for working with vehicles. The ideal candidate will be working with an established team supporting our operation with 170,000 movements of vehicles and supporting 15,000 car parking spaces. In this fast-paced role you will have responsibility for: The movement and parking of a range of vehicles, everything from a Fiesta to a Ferrari! Be the voice of our landside operation, speaking to passengers at car park barriers and sharing your expert knowledge of the Airport. You will be the smiling face of our meet and greet office. Operate our car parks booking systems and specialised equipment. Have a willingness to working in all-weathers to deliver an effortless travel experience all day, every day. Read Less
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