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Made Tech
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  • Lead Software Engineer  

    - Manchester
    DescriptionAbout Made TechOur aim at Made Tech is to use human-centred... Read More
    DescriptionAbout Made TechOur aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
    Are you a Software Engineer that wants to actually see the real-world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually used the services we work on. At Made Tech, we’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. Have we caught your interest? Please read on…
    We are looking for Lead Engineers with a particular penchant and love for cloud, automation, slick tooling, and empowering software delivery by coaching teams in true DevOps fashion. While we are looking for those with significant experience working with AWS this role remains a full stack and polyglot role as with all of our Software Engineering roles
    Our Lead Software Engineers are Tech Leads, Architects, Thought Leaders, Full Stack Engineers, and Consultants. They are our most senior technologist within a customer account representing Made Tech and act as a hands-on CTO across one or more software delivery teams driving organisational change and outcomes for users. They combine technical excellence, drive to deliver, and coaching, to achieve outcomes for our customers and their users, and to establish strong engineering cultures within our customers' organisations. They find themselves working on a variety of different problems from monoliths to microservices, upskilling colleagues and customers, always finding themselves learning from others, while constantly striving to be nice humans :) 


    About the roleWe primarily write and deliver custom software for the public sector. We work across central and local government, as well as in health, and our past lies in the technology startup world. Technical excellence for us isn’t about delivering to feature lists. We place a strong emphasis on outcome-based delivery; ensuring our customers goals are understood and achieved with the technology we deploy. 
    High performing  software delivery teams need to be empowered to iteratively and rapidly deliver changes all the way through to production. To do this we combine our extensive cloud automation knowledge with DevOps culture.  

    We ensure we document our architecture and infrastructure as code, using technologies such as Terraform and OpenAPI. Containerisation is a big part of empowering our teams to develop, deploy and scale their applications, but so too is using AWS Lambda and avoiding the complexity of stateful services altogether. Right tool for the job. 
    For us, DevOps is about culture rather than roles and titles. Even though this role is for someone with strong DevOps experience, the biggest impact you will have is coaching and helping teams use the platforms you build. You won’t be building infrastructure in isolation or charged with deploying other people’s work into production. You’ll empower teams with the mantra: you build it, you run it!
    Our teams have used Java, Ruby, Python, ES6 with React, C# with .NET Core. We don’t limit ourselves as a company and we expect all our Engineers to be keen on learning new technologies. Automation is important to our teams, so we make sure there is a CD pipeline set up to build, test, and release many times per day. 

    We grow a team of language agnostic engineers, which you might already consider yourself to be, who are versed in a mix of paradigms such as object oriented, functional, declarative, event-based and aspect-oriented. To create this environment our Senior Engineers need to embrace sharing their knowledge and skills with others, and they need to keep an open mind -we’d love to hear some examples of mentoring, coaching and growing team members. Maybe you will have written some blog posts about your discipline, or perhaps even delivered a talk or two. 
    Skills, Knowledge & ExpertiseEssential SkillsWe want our teams and individuals to grow. If you don’t have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the following:

    Written code with tests Delivery in an agile environment Worked across a variety of programming languages Worked with databases Worked with APIs Worked with at least one Cloud platform Debugging experience in a range of systems Evidence of self-development - we value keen learners Drive to deliver outcomes for users Desire to mentor & people manage
    Nice to Haves

    Consultancy experience Working directly with customers and users Working within multidisciplinary teams with product, design, and technology working within the same cycles Showcasing and presentation skills Agile practices such as Scrum, XP, and/or Kanban Pair programming - we pair around 50% of the time Writing code with test-driven development Experience building and maintaining CI/CD pipelines Component-based design techniques such as using pattern libraries, styled-components, CSS-in-JS, BEM, and/or SUIT CSS Debugging infrastructure The REACT ecosystem including a test-driven approach Infrastructure as code technology like Terraform and Cloud Formation Familiarity with architectural and design patterns Use of architectural design records

    You can find the full job description on our handbook here

    Please note, an increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. 
    Eligibility for SC requires 5 years' continuous UK residency and 5 year's employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

    Job BenefitsAt this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. 
    Support in applying If you need this job description in another format, or other support in applying, please email talent@madetech.com.

    We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
    When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

    Life at Made TechWe’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
    Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
    BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

    Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice



    Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less
  • Lead Software Engineer  

    - London
    DescriptionAbout Made TechOur aim at Made Tech is to use human-centred... Read More
    DescriptionAbout Made TechOur aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
    Are you a Software Engineer that wants to actually see the real-world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually used the services we work on. At Made Tech, we’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. Have we caught your interest? Please read on…
    We are looking for Lead Engineers with a particular penchant and love for cloud, automation, slick tooling, and empowering software delivery by coaching teams in true DevOps fashion. While we are looking for those with significant experience working with AWS this role remains a full stack and polyglot role as with all of our Software Engineering roles
    Our Lead Software Engineers are Tech Leads, Architects, Thought Leaders, Full Stack Engineers, and Consultants. They are our most senior technologist within a customer account representing Made Tech and act as a hands-on CTO across one or more software delivery teams driving organisational change and outcomes for users. They combine technical excellence, drive to deliver, and coaching, to achieve outcomes for our customers and their users, and to establish strong engineering cultures within our customers' organisations. They find themselves working on a variety of different problems from monoliths to microservices, upskilling colleagues and customers, always finding themselves learning from others, while constantly striving to be nice humans :) 


    About the roleWe primarily write and deliver custom software for the public sector. We work across central and local government, as well as in health, and our past lies in the technology startup world. Technical excellence for us isn’t about delivering to feature lists. We place a strong emphasis on outcome-based delivery; ensuring our customers goals are understood and achieved with the technology we deploy. 
    High performing  software delivery teams need to be empowered to iteratively and rapidly deliver changes all the way through to production. To do this we combine our extensive cloud automation knowledge with DevOps culture.  

    We ensure we document our architecture and infrastructure as code, using technologies such as Terraform and OpenAPI. Containerisation is a big part of empowering our teams to develop, deploy and scale their applications, but so too is using AWS Lambda and avoiding the complexity of stateful services altogether. Right tool for the job. 
    For us, DevOps is about culture rather than roles and titles. Even though this role is for someone with strong DevOps experience, the biggest impact you will have is coaching and helping teams use the platforms you build. You won’t be building infrastructure in isolation or charged with deploying other people’s work into production. You’ll empower teams with the mantra: you build it, you run it!
    Our teams have used Java, Ruby, Python, ES6 with React, C# with .NET Core. We don’t limit ourselves as a company and we expect all our Engineers to be keen on learning new technologies. Automation is important to our teams, so we make sure there is a CD pipeline set up to build, test, and release many times per day. 

    We grow a team of language agnostic engineers, which you might already consider yourself to be, who are versed in a mix of paradigms such as object oriented, functional, declarative, event-based and aspect-oriented. To create this environment our Senior Engineers need to embrace sharing their knowledge and skills with others, and they need to keep an open mind -we’d love to hear some examples of mentoring, coaching and growing team members. Maybe you will have written some blog posts about your discipline, or perhaps even delivered a talk or two. 
    Skills, Knowledge & ExpertiseEssential SkillsWe want our teams and individuals to grow. If you don’t have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the following:

    Written code with tests Delivery in an agile environment Worked across a variety of programming languages Worked with databases Worked with APIs Worked with at least one Cloud platform Debugging experience in a range of systems Evidence of self-development - we value keen learners Drive to deliver outcomes for users Desire to mentor & people manage
    Nice to Haves

    Consultancy experience Working directly with customers and users Working within multidisciplinary teams with product, design, and technology working within the same cycles Showcasing and presentation skills Agile practices such as Scrum, XP, and/or Kanban Pair programming - we pair around 50% of the time Writing code with test-driven development Experience building and maintaining CI/CD pipelines Component-based design techniques such as using pattern libraries, styled-components, CSS-in-JS, BEM, and/or SUIT CSS Debugging infrastructure The REACT ecosystem including a test-driven approach Infrastructure as code technology like Terraform and Cloud Formation Familiarity with architectural and design patterns Use of architectural design records

    You can find the full job description on our handbook here

    Please note, an increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. 
    Eligibility for SC requires 5 years' continuous UK residency and 5 year's employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

    Job BenefitsAt this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. 
    Support in applying If you need this job description in another format, or other support in applying, please email talent@madetech.com.

    We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
    When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

    Life at Made TechWe’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
    Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
    BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

    Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice



    Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less
  • Lead Data Engineer  

    DescriptionAs a Lead Data Engineer or architect at Made Tech, you'll p... Read More
    DescriptionAs a Lead Data Engineer or architect at Made Tech, you'll play a pivotal role in helping public sector organisations become truly data-lead, by equipping them with robust data platforms. You'll also join a data team on its mission to get data knowledge and skills out of silos and embedded into delivery teams. You'll also help implement efficient data pipelines & storage.
    Key Responsibilities Define, shape and perfect data strategies in central and local government. Help public sector teams understand the value of their data, and make the most of it. Establish yourself as a trusted advisor in data driven approaches using public cloud services like AWS, Azure and GCP. As employee growth is a huge focus here, we would expect you to contribute to our recruitment efforts and take on line management responsibilities.

    Skills, Knowledge & ExpertiseWe are looking for candidates with a range of skills and experience, please apply even if you don’t meet all the criteria as if unsuccessful we can provide you with feedback.

    Proficiency in Git (inc. Github Actions) and able to explain the benefits of different branch strategies. Strong experience in IaC and able to guide how one could deploy infrastructure into different environments. Knowledge of handling and transforming various data types (JSON, CSV, etc) with Apache Spark, Databricks or Hadoop. Good understanding of possible architectures involved in modern data system design (Data Warehouse, Data Lakes, Data Meshes) Ability to create data pipelines on a cloud environment and integrate error handling within these pipelines. You understand how to create reusable libraries to encourage uniformity or approach across multiple data pipelines. Able to document and present end-to-end diagrams to explain a data processing system on a cloud environment. Some knowledge of how you would present diagrams (C4, UML, etc.) Enthusiasm for learning and self-development. You have experience of working on agile delivery-lead projects and can apply agile practices such as Scrum, XP, Kanban. Can own the cloud infrastructure underpinning data systems through a DevOps approach. Design and implement efficient data transformation processes at scale, both in batch and streaming use cases. You are a skilled Data Engineer who has delivered data platforms. Knowledge of SOLID, DRY and TDD principles and how to practically implement these into a project. You can demonstrate a commercial mindset when on projects to grow accounts organically with senior stakeholders. You have the experience to improve resilience into a project by checking for software vulnerabilities and implement appropriate testing strategies (unit integration, data quality, etc) You are skilled at offering guidance on how one would implement a robust DevOps approach in a data project. You can comfortably talk about tools needed such as DataOps in areas such as orchestration, data integration and data analytics.
    Desirable experienceExperience in the following things isn’t essential, but it’s highly desirable! Working at a technology consultancy Working with Docker and virtual environments as part of the development and CI/CD process. Working with senior stakeholders to gather requirements and keep them engaged with Experience in working with a team of engineers using a variety of techniques such as pair programming or mob programming. Working with data scientists to productionise advanced data deliverables, such as machine learning models Working knowledge of statistics Working with multidisciplinary digital and technology teams Working within the public sector Working with data scientists to productionise advanced data deliverables, such as machine learning models
    Job BenefitsLife at Made TechWe’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
    Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
    BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

    Here are some of our most popular benefits listed below:

    ✈️ 30 days Holiday - we offer 30 days of paid annual leave👶 Flexible Parental Leave - we offer flexible parental leave options👩‍💻 Remote Working - we offer part time remote working for all our staff🤗 Paid counselling - we offer paid counselling as well as financial and legal advice.
    📈 Pension - 7% employer matched

    An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Ideally, no more than 30 consecutive days spent outside the UK within the last five years. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less
  • Principal Data Engineer  

    DescriptionOur Principal Data Engineers are responsible for leading an... Read More
    DescriptionOur Principal Data Engineers are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. 
    We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Data Engineers to bring all of that and enthuse our delivery teams with the same passion.
    The successful candidate will lead the Data Engineering aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction.
    In addition, our Principal Data Engineers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries.
    Key ResponsibilitiesOur Principal Data Engineers are members of the Data & AI Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business.
    You will be responsible for the practice and service line-specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions.
    The right person for this role will do this by combining their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector.
    Responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as a part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority of the Data & AI capability to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events
    Skills, Knowledge & ExpertiseClients Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients Experience building trusted advisor relationships with senior client stakeholders within the public sector. Leadership Experience of building and leading high performing, consulting teams and creating the leveraged engagements to provide a cost-effective, profitable, successful client-facing delivery Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry Experience of managing third-party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients. Practice Experience in delivering complex and difficult engagements that span multiple capabilities for user-facing digital and data services in the public sector Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity  Experience of working with sales professionals and commercial responsibility for strategic organisational goals. Data Engineering While this is not a hands-on coding technical role, the importance of credibility in approach  to digital, data and technology in the public sector cannot be understated. You will be expected to maintain a broad technical knowledge of modern data practices, be able to shape data strategy and roadmaps, and hold others to account for technical quality. Experience working directly with customers and users within a technology consultancy Expertise in shaping data strategy and approaches to quality, ethics and governance. Experience in developing a data capability or function Combining data science, analytics and engineering Strong understanding of various architectures including data warehouses, data lakes, data lake houses and data mesh Strong understanding of best practice DataOps and MLOps Up-to-date understanding of various data engineering technologies including Apache Spark, Databricks and Hadoop Strong understanding of agile ways of working Up-to-date understanding of various programming languages including Python, Scala, R and SQL Up-to-date understanding of various databases and cloud-based datastores including SQL and NoSQL Up-to-date understanding of cloud platforms including AWS and/or Azure and their data offerings Evidence of self-development – we value keen learners



    Job BenefitsSupport in applyingIf you need this job description in another format, or other support in applying, please email talent@madetech.com.

    We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

    When you apply, we’ll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.
    We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
    Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

    Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

    Here are some of our most popular benefits listed below:
    ✈️ 30 days Holiday - we offer 30 days of paid annual leave + bank holidays!👶 Flexible Parental Leave - we offer flexible parental leave options👩‍💻 Remote Working - we offer part time remote working for all our staff🤗 Paid counselling - we offer paid counselling as well as financial and legal advice. 

    An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' of continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less
  • Senior Designer  

    DescriptionMade Tech wants to positively impact the country's future b... Read More
    DescriptionMade Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery.

    Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we’re looking for a well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working as an expert practitioner to deliver positive outcomes. 
    Key Responsibilities Responsible to a Lead Designer Hands-on design to assure the successful design and delivery of public services through technology. Acts as an subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders. Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice. Actively supports retention, hiring, and team quality Mentoring and coaching within the design community. Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles.  An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign.  Advocate for the Interaction and Service Design practice internally and externally.  Able to coach and mentor others, and define the interaction and service design standards which others will apply.  Influences the organisation, clients, partners and peers on the contribution of interaction and service design.  Develop a wide breadth of knowledge across the industry or business.  Take the initiative and are fully responsible for their own outcomes Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver. Fully responsible for meeting their objectives on an engagement.  Contribute to overall design outcomes of an engagement Understand the relationship between interaction and service design, other disciplines, and wider client organisational requirements.  Defines what ‘good’ design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables Establish milestones and have a significant role in the assignment of tasks and/or responsibilities. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget.  Supports client collaboration throughout all stages of work. Ensures users’ needs are met consistently through each work stage. Highly accountable Comfortable with owning a problem and are committed to seeing it through to resolution Actively look to deliver a positive outcome, even if they can’t personally do it Have a growth mindsetAlways willing to learn and developCandid-but-kind communicators Give feedback often Understand that a balance of positive and constructive feedback is the most effective way to work Comfortable having difficult conversation
    Skills, Knowledge & Expertise Create a shared understanding of problems to solve and ideas to test Make things real through storytelling and uncovering the ‘why’ Caring about design enough to make sure everyone can use public services Make use of the Made Tech playbooks where they exist and support their development Make public services simple to explain, understand, and use by removing unnecessary complexity and keeping designs focused on creating positive outcomes for people and society.

    Introduce good habits for sharing and improving design work into teams.

    Support the hiring and onboarding of designers (contract and permanent) Help define Made Tech design principles through delivering effective public services Represent and advocate for user-centred design publicly and internally

    Build relationships with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks).  Key measures Case studies of how to design and deliver good public services and outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Client Focus - a need to put the most compelling offer possible in front of the client Drive to Deliver - able to take ownership of the response, pushing it through the business inside the timeframes that we have been given. Learning and Mentoring - an appetite to grow fast and learn while passing on your own experience to your teams and colleagues One team - contributing to the ongoing improvement of the function at Made Tech, sharing experiences and successes as well as learning points. 



    Job BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
    Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice
    If successful, you will be required to undertake an SC clearance Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less

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