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Made Tech
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  • Principal Data Engineer  

    DescriptionOur Principal Data Engineers are responsible for leading an... Read More
    DescriptionOur Principal Data Engineers are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. 
    We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Data Engineers to bring all of that and enthuse our delivery teams with the same passion.
    The successful candidate will lead the Data Engineering aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction.
    In addition, our Principal Data Engineers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries.
    Key ResponsibilitiesOur Principal Data Engineers are members of the Data & AI Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business.
    You will be responsible for the practice and service line-specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions.
    The right person for this role will do this by combining their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector.
    Responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as a part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority of the Data & AI capability to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events
    Skills, Knowledge & ExpertiseClients Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients Experience building trusted advisor relationships with senior client stakeholders within the public sector. Leadership Experience of building and leading high performing, consulting teams and creating the leveraged engagements to provide a cost-effective, profitable, successful client-facing delivery Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry Experience of managing third-party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients. Practice Experience in delivering complex and difficult engagements that span multiple capabilities for user-facing digital and data services in the public sector Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity  Experience of working with sales professionals and commercial responsibility for strategic organisational goals. Data Engineering While this is not a hands-on coding technical role, the importance of credibility in approach  to digital, data and technology in the public sector cannot be understated. You will be expected to maintain a broad technical knowledge of modern data practices, be able to shape data strategy and roadmaps, and hold others to account for technical quality. Experience working directly with customers and users within a technology consultancy Expertise in shaping data strategy and approaches to quality, ethics and governance. Experience in developing a data capability or function Combining data science, analytics and engineering Strong understanding of various architectures including data warehouses, data lakes, data lake houses and data mesh Strong understanding of best practice DataOps and MLOps Up-to-date understanding of various data engineering technologies including Apache Spark, Databricks and Hadoop Strong understanding of agile ways of working Up-to-date understanding of various programming languages including Python, Scala, R and SQL Up-to-date understanding of various databases and cloud-based datastores including SQL and NoSQL Up-to-date understanding of cloud platforms including AWS and/or Azure and their data offerings Evidence of self-development – we value keen learners



    Job BenefitsSupport in applyingIf you need this job description in another format, or other support in applying, please email talent@madetech.com.

    We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

    When you apply, we’ll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.
    We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
    Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

    Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

    Here are some of our most popular benefits listed below:
    ✈️ 30 days Holiday - we offer 30 days of paid annual leave + bank holidays!👶 Flexible Parental Leave - we offer flexible parental leave options👩‍💻 Remote Working - we offer part time remote working for all our staff🤗 Paid counselling - we offer paid counselling as well as financial and legal advice. 

    An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' of continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less
  • Senior Data Engineer  

    DescriptionOur Senior Data Engineers enable public sector organisation... Read More
    DescriptionOur Senior Data Engineers enable public sector organisations to embrace a data-driven approach by providing data platforms and services that are high-quality, cost-efficient, and tailored to clients’ needs. They develop, operate, and maintain these services. They make sure they provide maximum value to data consumers, including analysts, scientists, and business stakeholders.
    Your role at Made TechAs a Senior Data Engineer, you may play one or more roles according to our clients' needs. The role is very hands-on and you'll support as a senior contributor for a project, focusing on both delivering engineering work as well as upskilling members of the client team. At other points, you might play more of a technical architect role and work with the larger MadeTech team to identify growth opportunities within the account.

    You’ll need to have a drive to deliver outcomes for users. You’ll make sure that the wider context of a delivery is considered and maintain alignment between the operational and analytical aspects of the engineering solution.
    Skills, Knowledge & ExpertiseWe are looking for candidates with a range of skills and experience, please apply even if you don’t meet all the criteria. Enthusiasm for learning and self-development  Proficiency in Git (inc. Github Actions) and able to explain the benefits of different branch strategies Gathering and meeting the requirements of both clients and users on a data project Strong experience in IaC and able to guide how one could deploy infrastructure into different environments Owning the cloud infrastructure underpinning data systems through a DevOps approach Knowledge of handling and transforming various data types (JSON, CSV, etc) with Apache Spark, Databricks or Hadoop Good understanding of the possible architectures involved in modern data system design (e.g. Data Warehouse, Data Lakes and Data Meshes) and the different use cases for them Ability to create data pipelines on a cloud environment and integrate error handling within these pipelines. With an understanding how to create reusable libraries to encourage uniformity of approach across multiple data pipelines.  Able to document and present an end-to-end diagram to explain a data processing system on a cloud environment, with some knowledge of how you would present diagrams (C4, UML etc.) To provide guidance how one would implement a robust DevOps approach in a data project. Also would be able to talk about tools needed for DataOps in areas such as orchestration, data integration and data analytics.  Experience in improving resilience into a project by checking for software vulnerabilities and implement appropriate testing strategies (unit, integration, data quality etc.) Knowledge of SOLID, DRY and TDD principles and how to practically implement these into a project. Agile practices such as Scrum, XP, and/or Kanban Designing and implementing efficient data transformation processes at scale, both in batch and streaming use cases Owning the cloud infrastructure underpinning data systems through a DevOps approach Agile practices such as Scrum, XP, and/or Kanban People skills such as mentoring, supportive team player and performing line management duties To be able to demonstrate a commercial mindset when on projects to grow accounts organically with senior stakeholders 
    Desirable experienceExperience in the following things isn’t essential, but it’s highly desirable! Working at a technology consultancy Working with Docker and virtual environments as part of the development and CI/CD process.  Working with senior stakeholders to gather requirements and keep them engaged with  Experience in working with a team of engineers using a variety of techniques such as pair programming or mob programming.  Working with data scientists to productionise advanced data deliverables, such as machine learning models Working knowledge of statistics Working with multidisciplinary digital and technology teams Working within the public sector
    Job BenefitsSupport in applyingIf you need this job description in another format, or other support in applying, please email talent@madetech.com.

    We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

    When you apply, we’ll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.
    We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).
    Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

    Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

    Here are some of our most popular benefits listed below:
    ✈️ 30 days Holiday - we offer 30 days of paid annual leave + bank holidays!👶 Flexible Parental Leave - we offer flexible parental leave options👩‍💻 Remote Working - we offer part time remote working for all our staff🤗 Paid counselling - we offer paid counselling as well as financial and legal advice. 

    An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' of continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

    Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less
  • Senior Designer  

    DescriptionMade Tech wants to positively impact the country's future b... Read More
    DescriptionMade Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery.

    Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we’re looking for a well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working as an expert practitioner to deliver positive outcomes. 
    Key Responsibilities Responsible to a Lead Designer Hands-on design to assure the successful design and delivery of public services through technology. Acts as an subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders. Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice. Actively supports retention, hiring, and team quality Mentoring and coaching within the design community. Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles.  An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign.  Advocate for the Interaction and Service Design practice internally and externally.  Able to coach and mentor others, and define the interaction and service design standards which others will apply.  Influences the organisation, clients, partners and peers on the contribution of interaction and service design.  Develop a wide breadth of knowledge across the industry or business.  Take the initiative and are fully responsible for their own outcomes Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver. Fully responsible for meeting their objectives on an engagement.  Contribute to overall design outcomes of an engagement Understand the relationship between interaction and service design, other disciplines, and wider client organisational requirements.  Defines what ‘good’ design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables Establish milestones and have a significant role in the assignment of tasks and/or responsibilities. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget.  Supports client collaboration throughout all stages of work. Ensures users’ needs are met consistently through each work stage. Highly accountable Comfortable with owning a problem and are committed to seeing it through to resolution Actively look to deliver a positive outcome, even if they can’t personally do it Have a growth mindsetAlways willing to learn and developCandid-but-kind communicators Give feedback often Understand that a balance of positive and constructive feedback is the most effective way to work Comfortable having difficult conversation
    Skills, Knowledge & Expertise Create a shared understanding of problems to solve and ideas to test Make things real through storytelling and uncovering the ‘why’ Caring about design enough to make sure everyone can use public services Make use of the Made Tech playbooks where they exist and support their development Make public services simple to explain, understand, and use by removing unnecessary complexity and keeping designs focused on creating positive outcomes for people and society.

    Introduce good habits for sharing and improving design work into teams.

    Support the hiring and onboarding of designers (contract and permanent) Help define Made Tech design principles through delivering effective public services Represent and advocate for user-centred design publicly and internally

    Build relationships with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks).  Key measures Case studies of how to design and deliver good public services and outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Client Focus - a need to put the most compelling offer possible in front of the client Drive to Deliver - able to take ownership of the response, pushing it through the business inside the timeframes that we have been given. Learning and Mentoring - an appetite to grow fast and learn while passing on your own experience to your teams and colleagues One team - contributing to the ongoing improvement of the function at Made Tech, sharing experiences and successes as well as learning points. 



    Job BenefitsWe are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
    Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice
    If successful, you will be required to undertake an SC clearance Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.

    Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support.

    All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.

    We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. Read Less

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