Company Detail

Job Openings

• 

  Relief Supervisor  

  Luxury Leisure

  [fulltime] - Ipswich

  Posted: 09/02/2026

  Apply Now

  Hours per week: 32Shift pattern: Must be fully flexible to work a rang... Read More

  Hours per week: 32Shift pattern: Must be fully flexible to work a range of shifts including morning, afternoon, evening and weekend shifts. You will mainly work between 2pm and 10.30pm. Enhanced Rate: £12.74 per hour (when carrying out Supervisory duties)
  Additional: £1.50 per hour for any hours worked between 11pm and 6amAs a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.Key responsibilities include:Welcoming and engaging customers, ensuring a great experience every visitPromoting offers, events, and new gamesHandling cash and providing change accuratelyServing refreshments and keeping the venue clean and welcomingSupporting with opening/closing procedures and supervising the team when neededUpholding our Challenge 25 policy and ensuring compliance with gambling legislation Read Less

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• 

  Night Customer Service Assistant  

  Luxury Leisure

  [fulltime]

  Posted: 09/02/2026

  Apply Now

  Hours per week: 20Shift pattern: Monday-Sunday, Night Shift (21:30pm-0... Read More

  Hours per week: 20Shift pattern: Monday-Sunday, Night Shift (21:30pm-08:00am). Full flexibility across the week required, working 2 out of 7 nights per week. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:Promoting our excellent offers, promotions and events.Providing refreshments and snacks to our customers.Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
  Read Less

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• 

  Relief Supervisor  

  Luxury Leisure

  [fulltime] - London

  Posted: 09/02/2026

  Apply Now

  Hours per week: 21Shift pattern: Must be fully flexible to work a rang... Read More

  Hours per week: 21Shift pattern: Must be fully flexible to work a range of shifts including mornings, afternoons, evenings and weekends. You will work three days from seven.Enhanced Rate: £13.16 per hour (when carrying out Supervisory duties)
  Additional: £1.50 per hour for any hours worked between 11pm and 6amAs a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.Key responsibilities include:Welcoming and engaging customers, ensuring a great experience every visitPromoting offers, events, and new gamesHandling cash and providing change accuratelyServing refreshments and keeping the venue clean and welcomingSupporting with opening/closing procedures and supervising the team when neededUpholding our Challenge 25 policy and ensuring compliance with gambling legislation Read Less

  Apply Now
• 

  Supervisor  

  Luxury Leisure

  [fulltime] - Harrow

  Posted: 09/02/2026

  Apply Now

  Hours per week: 40Shift pattern: Must be available to work night shift... Read More

  Hours per week: 40Shift pattern: Must be available to work night shifts between 10pm and 8.30am. You will work four nights from seven, If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.As a supervisor you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:Carrying a master cash floatKey holding dutiesAdmin dutiesSupporting in collections and bankingCustomer service escalations.Alongside the above duties you will be expected to deliver excellent customer service and will play an integral role in day to day running of our venue. You could be:Promoting our excellent offers, promotions and events.Providing refreshments and snacks to our customers.As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation. Read Less

  Apply Now
• 

  Customer Service Assistant  

  Luxury Leisure

  [fulltime] - Bromley

  Posted: 09/02/2026

  Apply Now

  Hours per week: 30Shift pattern: This role is four days per week, Thur... Read More

  Hours per week: 30Shift pattern: This role is four days per week, Thursday-Sunday, therefore you must be available to work between these days as required. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:Promoting our excellent offers, promotions and events.Providing refreshments and snacks to our customers.Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
  Read Less

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• 

  Regional HR Manager  

  Luxury Leisure

  [permanent]

  Posted: 05/02/2026

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  Pay: Up to £55,709 per yearJob Description:Position: Regional HR Manag... Read More

  Pay: Up to £55,709 per yearJob Description:Position: Regional HR Manager – This is a field position, with the HR office based in West Ealing. The candidate must live within easy commute of this location ideally no longer than 30 minutes away.Contracted Hours: 40 hours per week – Permanent PositionLocation: Covering operational areas across London and on the outskirts of London.Salary: Up to £55,709 per annum inclusive of London Weighting Allowance Depending on Experience and Qualifications.The RoleThis is a fantastic opportunity for a strong and dynamic, experienced HR professional to join our team working as a Regional HR Manager supporting multiple venues based around the London Region.As the Regional HR Manager, you will be responsible for supporting venues with a range of HR and ER issues across the region, working specifically with Regional, Area and Venue Managers. You will be the first point of contact and will lead on high volume employee related issues.You will lead on complex cases up to and including absence management, grievances, appeals, dismissals, and tribunals. In addition to this you will work with Venue & Area Managers with regards to recruitment gaps. You will deliver face to face training workshops to support with the up skilling and development of our employees.There will be opportunity to work alongside the Senior Management Team on key projects.BenefitsBonus schemeEnhanced holiday scheme – 33 days annual leaveLife Assurance - 3x Annual SalaryCompany Car with fully expensed Fuel card package or Car Allowance schemeEnhanced Maternity & Paternity payHAPI App discounts – retail, travel, leisure etc.Employee Development Programme available.Excellent career progression opportunities.The opportunity to earn length of service rewards.Access to a generous refer a friend programme.EAP – Health Assured Programme. Read Less

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• 

  Relief Supervisor  

  Luxury Leisure

  [fulltime] - Thornton Heath

  Posted: 04/02/2026

  Apply Now

  Hours per week: 32Shift pattern: Must be fully flexible to work a rang... Read More

  Hours per week: 32Shift pattern: 
  
  Must be fully flexible to work a range of shifts Monday to Sunday including mornings, afternoons, evenings and weekends until 2am. You will work four days from seven therefreo full flexibility is required.Enhanced Rate: £12.74 per hour (when carrying out Supervisory duties)
  Additional: £1.50 per hour for any hours worked between 11pm and 6amAs a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.Key responsibilities include:Welcoming and engaging customers, ensuring a great experience every visitPromoting offers, events, and new gamesHandling cash and providing change accuratelyServing refreshments and keeping the venue clean and welcomingSupporting with opening/closing procedures and supervising the team when neededUpholding our Challenge 25 policy and ensuring compliance with gambling legislation Read Less

  Apply Now
• 

  Relief Supervisor  

  Luxury Leisure

  [fulltime] - London

  Posted: 03/02/2026

  Apply Now

  Hours per week: 40Shift pattern: Must be fully flexible to work a rang... Read More

  Hours per week: 40Shift pattern: Must be fully flexible to work a range of shifts including days, afternoons, evenings and weekends. Enhanced Rate: £13.16 per hour (when carrying out Supervisory duties)
  Additional: £1.50 per hour for any hours worked between 11pm and 6amAs a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.Key responsibilities include:Welcoming and engaging customers, ensuring a great experience every visitPromoting offers, events, and new gamesHandling cash and providing change accuratelyServing refreshments and keeping the venue clean and welcomingSupporting with opening/closing procedures and supervising the team when neededUpholding our Challenge 25 policy and ensuring compliance with gambling legislation Read Less

  Apply Now
• 

  Relief Supervisor  

  Luxury Leisure

  [fulltime] - Northampton

  Posted: 03/02/2026

  Apply Now

  Hours per week: 24Shift pattern: Must be fully flexible to work a rang... Read More

  Hours per week: 24Shift pattern: Must be fully flexible to work a range of shifts including morning, afternoon evenings and weekends. You will mainly work between 2pm and 10.30pm 3 days per week. Enhanced Rate: £12.94 per hour (when carrying out Supervisory duties)
  Additional: £1.50 per hour for any hours worked between 11pm and 6amAs a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.Key responsibilities include:Welcoming and engaging customers, ensuring a great experience every visitPromoting offers, events, and new gamesHandling cash and providing change accuratelyServing refreshments and keeping the venue clean and welcomingSupporting with opening/closing procedures and supervising the team when neededUpholding our Challenge 25 policy and ensuring compliance with gambling legislation Read Less

  Apply Now
• 

  Customer Service Assistant  

  Luxury Leisure

  [fulltime] - Slough

  Posted: 30/01/2026

  Apply Now

  Hours per week: 21Shift pattern: Fully flexibleIf working between the... Read More

  Hours per week: 21Shift pattern: Fully flexibleIf working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:Promoting our excellent offers, promotions and events.Providing refreshments and snacks to our customers.Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.We welcome all applicants however speaking additional languages such as Romanian would be advantageous.With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
  Read Less

  Apply Now

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