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Job Openings

• 

  Store Manager - Bond Street  

  Loro Piana

  [permanent]

  Posted: 02/09/2025

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  Position Loro Piana is looking for an exceptional Store Manager to gui... Read More

  Position Loro Piana is looking for an exceptional Store Manager to guide our Bond Street Flagship store, leading a team of 25 and growing members. As a brand ambassador, you will drive sales, client relationships, and team development, ensuring excellence in every aspect of the store’s performance. Job responsibilities Sales & Business Development Lead by example on the shop floor, inspiring the team to exceed KPIs and deliver top-tier service Analyze market trends, identify growth opportunities, and implement sales strategies Maintain Loro Piana’s luxury standards, reflecting the brand’s DNA CRM Cultivate strong relationships with VIPs and top clients, enhancing brand loyalty Ensure the team delivers exceptional service, providing coaching and training as needed Handle customer inquiries and resolve any service issues with a client-first approach Team Leadership Recruit, train, and develop a high-performing team, fostering a culture of excellence Monitor performance, set clear objectives, and provide ongoing feedback Organize daily and weekly meetings to align the team on goals and priorities Operations & Visual Merchandising Ensure smooth store operations, from stock management to compliance with internal policies Oversee visual merchandising to maintain an impeccable luxury presentation Collaborate with internal departments to optimize logistics and product availability Profile Proven experience in luxury retail management Strong leadership, communication, and business acumen Passion for Loro Piana and deep knowledge of luxury fashion Proficiency in Microsoft Office and SAP Retail (preferred) Fluent English; additional languages are a plus Read Less

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• 

  Cashier - Harrods  

  Loro Piana

  [permanent]

  Posted: 27/08/2025

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  Position The Cashier manages all the activities linked to cash registe... Read More

  Position The Cashier manages all the activities linked to cash register, always following the Company procedures and local legislation. Enriches and updates the client database and carries out all the necessary secretary activities in order to support the store. Job responsibilities The cashier is responsible for: the cash register opening procedures, verifying the presence of cash and the correct functioning of all the necessary devices Manages cash payments, currencies, credit cards and cheques, checking for consistency with the Company procedures and the tax regulations Manages the process of billing and credit notes according to the local regulations and store\company regulations Carries out all the procedures and activities related to the down payments, returns, refunds, issuance of coupons, giveaways and credit notes to customers, following the Company and the Store Manager\Operations Manager guidelines Is responsible for the proper management of the purchase facilitation policies verifying and respecting the Company guidelines by consulting the Company IT systems Manages all the “correspondence” payments done by credit card or bank transfer, always liaising with the Administration for the necessary verifications Provides all the necessary deposit slips Carries out all the necessary secretary activities in order to support the store and face all the ad hoc requests from the Store Manager Profile Previous work experience as a Cashier in a luxury boutique Strong interpersonal and teamworking skills Detail oriented, precise, reliable and able to manage stress Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP Retail experience preferred Fluent English, both spoken and written; other languages are a plus Read Less

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