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Lockton Companies
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  • Operations Administrator - Lockton Re  

    Lockton Companies
    - London
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    Joining Lockton Re's Operations team, you will provide team administra... Read More
    Joining Lockton Re's Operations team, you will provide team administrative support to the UK-based team of Operations professionals and the International Chief Operating Officer and have responsibility for various operations functions within the Lockton Re business. This is an excellent opportunity for an individual with previous administrative or PA experience to continue their career in our dynamic and growing business. Although experience within the Insurance/ Reinsurance industry would be beneficial, it’s not essential for the role, providing you have worked in a similar type of corporate, professional services business. Lockton ReLockton Re is the global reinsurance business of Lockton Companies. It helps businesses understand, mitigate, and capitalize on risk with nearly colleagues in 12 locations globally. The business is continuing to grow, pushing the reinsurance industry forward with smarter solutions that leverage new technologies—delivered by people empowered to do what’s right for clients. Operations administration responsibilities:Assist with innovation, efficiency or operational strategy projects within the business.Assist the Operations Executives and working closely together to ensure the team has smooth and robust processes in place and is tracking key tasks and projects.Assist with core operations administrative tasks and general business processes and procedures.Be responsible for the Gifts & Entertainment process within Lockton Re including overseeing compliance and adherence to Lockton Re’s policy.Be responsible for the onboarding and offboarding process for colleagues within Lockton Re.Be responsible for office management including office and meeting room equipment, desk moves, business cards and ensuring that the office is operating smoothly and efficiently.Schedule key governance meetings and responsibility for documenting these meetings where necessary.Prepare and modify documents including correspondence, reports and presentations.Flexibly support the business with additional responsibilities as deemed necessary. Team assistant responsibilities:Provide team logistics planning/management including organising meetings and events.Arrange overseas travel and expenses management.Format/draft correspondence and documents efficiently and accurately.Meet and greet external and internal guests, arranging meeting rooms and catering.Ability to effectively plan and organise your workload in order to meet business demands/timescales, with a demonstrable ability to multi-task, co-ordinate and prioritise your workloadExcellent communication skills both verbal and written are essential coupled with the ability to build and maintain strong relationshipsHaving a professional manner at all times, and able to remain calm under pressureAdaptable, with a desire to understand the nature of the Reinsurance broking industry and the role that Lockton Re playsSelf-motivated, with drive to achieve desired results with regard to team(s), division, and company objectives.Ability to utilise Lockton core systems to effectively manage the company’s business.Ability to develop excellent internal / external relationships, communicating at all levels. Read Less
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  • Commercial Account Manager - Belfast  

    Lockton Companies
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    As a Commercial Account Manager, you will play a key role in supportin... Read More
    As a Commercial Account Manager, you will play a key role in supporting Account Executives and managing a diverse portfolio of commercial clients. Key ResponsibilitiesSupport Account Executives in the delivery and servicing of client insurance programmesPlace a wide range of cross-class commercial risks within the marketProvide clear, expert, and timely advice to clients on their insurance needsBuild strong relationships with insurer partners and key stakeholdersDeliver exceptional client service through efficient handling of mid-term adjustments and queriesMaintain accurate and up-to-date client records, ensuring all documentation is completed to a high standardUphold strict client confidentiality at all timesEnsure all activities are compliant with internal procedures and regulatory requirements Why Join Lockton?At Lockton, our Associates are at the heart of everything we do. We are committed to recognising and rewarding your contribution, while empowering you to put your clients first.You’ll be joining a business that values:A collaborative and supportive cultureProfessional development and career progressionIntegrity, respect, and a people-first approach If you’re looking to take the next step in your career within a business that truly values its people and clients, we’d love to hear from you About YouWe’re looking for someone who is technically strong, client-focused, and motivated to grow their career within a leading global brokerage. Skills & ExperienceMinimum 2+ years’ experience in commercial insurance account handlingStrong understanding of technical insurance principles and productsExperience managing a varied client base, including complex risksExcellent communication and relationship-building skillsStrong organisational skills with the ability to prioritise and meet deadlinesCII qualified or working towards qualification (desirable) Read Less
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  • Account Manager - Management Liability  

    Lockton Companies
    - London
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    An opportunity has arisen for an experienced technician to join our su... Read More
    An opportunity has arisen for an experienced technician to join our successful and growing Management Liability team within Lockton Specialty Products. Lockton is the world’s largest independent insurance brokerage, with a unique culture of entrepreneurship, true client excellence and empowered people. This role offers an excellent opportunity to accelerate your career in a dynamic environment that values innovation, collaboration, and professional development. The Account Manager provides day-to-day account servicing and technical support to placing brokers and team associates across Management Liability, and plays a key part in ensuring smooth policy administration, timely invoicing, and exceptional client service. Key ResponsibilitiesDeliver technical and administrative support to brokers and account managers, including preparing slips, endorsements, and related documentation.Maintain accurate and up-to-date records within internal systems for reporting and workflow purposes.Liaise with the TSG and IBA teams to track invoicing, support premium collection, and ensure timely payments to insurers.Review policy documentation for accuracy and issue to clients as required.Support the management of specific accounts under the guidance of senior Account Managers.Attend client meetings where appropriate to support account servicing and relationship building.Collaborate closely with the broking team, wordings team, and other internal stakeholders.Issue evidence of cover and other client communications in a timely and professional manner.Monitor premium payment warranties (PPWs) and request extensions when necessary.Deliver high-quality client service in line with agreed service levels and key performance indicators (KPIs).Significant experience in a technical insurance role, ideally ML/D&O, and ideally gained within a brokerage.Strong attention to detail and ability to work both independently and collaboratively within a team.Effective communication skills.Sound technical understanding of insurance documentation, including slips, wordings, and contracts. Read Less
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  • PMO Manager  

    Lockton Companies
    - London
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    We are seeking a motivated and detail-oriented individual to join our... Read More
    We are seeking a motivated and detail-oriented individual to join our People team as a PMO Manager. This role will be instrumental in supporting the implementation and adoption of new processes, procedures and new technology solutions across our organisation. Reporting to the Global People Transformation lead, the successful candidate will play a key role in monitoring and tracking our programme, coordinating with business stakeholders and project managers, managing project finances, and supporting the overall success of the programme. About you:Strong data analysis and reporting skills, with experience in visualising project metrics and trends (eg: Via ) Ability to influence and lead without direct authority, fostering collaboration across diverse teams. Strong knowledge of project portfolio management methodologies, processes, and controls Knowledge of managing delivery across all phases of the project lifecycle Delivery and detail focussed when overseeing and reporting on the PMO teams’ outputs Strong independent thinking, analytical and problem-solving skills with a proactive nature and not afraid to challenge as appropriate Proven ability to multitask, prioritise tasks, and meet deadlines in a fast-paced environment Effective communicator with internal stakeholders at all levels within the business to understand their needs  Able to work independently as well as collaboratively within a team with an openness to new ways of working and approaches  Comfortable working in a fast-paced and evolving environmentDesirable skills:Certification in project or change management (e.g., AMP, PRINCE2) Experience with project management software, such as and financial management tools  Experience of working in large or global organisationsExposure to change management frameworks (e.g. Prosci, ADKAR) Read Less
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  • Compliance & Governance Lead  

    Lockton Companies
    - London
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    The purpose of this role is to lead on technical & compliance matters... Read More
    The purpose of this role is to lead on technical & compliance matters on behalf of the People Solutions team and provide support to the wider team as and when required.    
     Key Tasks & DutiesLead on Internal AuditUndertake regional/divisional audits NDA ChampionResponsibility for wording changes to templates from a regulatory & internal perspectiveKey contact within the PS team for Fee Agreement/TOBA/Contract queriesResponsibility for SPOE procedure-development and implementationUndertaking file reviews as and when necessaryProduction of technical/white papers both for internal and external useInduction training of new recruits on compliance & ongoing training where necessaryAd-hoc project work as and where requiredUp to date with relevant legislation & regulatory knowledgeBuild strong relationships with in house Legal, Compliance & Risk teams CII QualificationInsurance experience ideally in employee benefits. Excellent attention to detailAbility to communicate effectively to all stakeholdersUp to date with regulatory knowledge at all times Read Less
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  • Account Executive - Real Estate  

    Lockton Companies
    - Manchester
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    Lockton's Real Estate practice is one of the largest and most establis... Read More
    Lockton's Real Estate practice is one of the largest and most established Real Estate teams in the London Market. Our professionalism, client service and strong team culture drive our continued year-on-year business growth, which we are proud of and grateful to our Associates for enabling.Our Account Executives are experienced insurance professionals leading client advocacy as main contacts for significant corporate accounts, with responsibility for day to day service delivery.We deliver innovative insurance placements and risk management services for organisations involved in the real estate sector. Specialising in the provision of insurance services and risk management advice, the Global Real Estate team work with a broad spectrum of clients including main contractors, specialist sub-contractors, residential and commercial property developers, asset managers and property owners, both in the UK and internationally.Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contactsServe clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interactionSeek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needsSupport the implementation of expanded service opportunities, risk management and insurance objectives of clients across your teamAct as a point of referral for Associates and present solutions for discussion with Vice Presidents where requiredPrepare and take ownership for the timely and accurate production of renewal reports and coach Account Handlers to produce sameAttend or provide feedback for insurer review meetings and actively contribute to the development of relationshipsCultivate a positive and wide-ranging network of relationships with insurers, lawyers and loss adjustersManage renewal income to at least budgeted levels and in line with set and agreed team objectivesActively seek out and generate new revenue opportunities through regular new business activity and by attending networking eventsBuild and grow a wide network of client and market contacts and serve as a role model to associates in developing sameContribute to bid teams Read Less
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  • Account Executive/Producer - Motor Trade  

    Lockton Companies
    - London
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    About the RoleAccount ExecutiveProvision of the day to day servicing o... Read More
    About the RoleAccount ExecutiveProvision of the day to day servicing of a client’s insurance programme to support retention and development of the business.Placement of insurances for clients in accordance with Lockton strategy.Effective and timely management of all renewals to ensure completion by the due date.Obtain quotations both for new and renewal business.Preparation of market and client documentation.Check policy documentation for accuracy prior to issue to the client.Provision to the client of policy documentation in accordance with regulations and in line with Lockton procedures.Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.Prompt and accurate resolution of accounts queries.Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Producer/Partner as required.Provision of management information as required.Manage and co-ordinate global insurance programmes and liaise with our producer network worldwide, if applicable.ProducerSupport the business when on-boarding new high-end clientsConfident in approach when speaking with new prospectsUsing in-house systems to set up new client files and producing policy documentsFeeding into annual business planning and forecastingSupport in the production of proposal documents, response to tenders and presentation materials where necessaryCandidate ProfileMinimum of 5 years insurance experience in a similar roleExcellent knowledge and experience of Ultra High Net Worth Insurance. Outstanding and proven track record in successful client service and retentionYou will be a highly driven and service lead insurance professional with great business acumen, demonstrating the ability to identify how you can add value from an insurance and risk perspective to clients Read Less
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  • IBA Associate  

    Lockton Companies
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    An exciting opportunity has arisen for an analytical individual to joi... Read More
    An exciting opportunity has arisen for an analytical individual to join our Insurance Broker Accounts (IBA) team who work closely with Lockton’s clients and insurance underwriters to carry out the reconciliation and management of client money.This is an excellent role for someone with an interest in finance and a keen eye for detail to join a dynamic and growing business. The successful candidate will demonstrate a high degree of accuracy and initiative and will be an excellent communicator who builds positive and successful relationships with stakeholders.Based in our Brighton office, you will benefit from the support of a longstanding professional team to support this next stage in your career and professional development.Key responsibilities include:Credit control of an assigned set of client accountsReview, diary management and escalation of queries/ differences to the business to ensure timely resolution and ensure cash received is matched in a timely mannerActing as liaison for our clients with internal divisional stakeholdersReconciliation of accountsManaging query escalation to Lockton's broking divisions and within IBA, ensuring compliance with internal procedures and external regulatory requirementsComplying with internal procedures and external regulatory requirementsYou should have:A good understanding of the general and legal principles applicable to insurance in particular FSA client money rules.A working knowledge of the computer desktop software provided by Lockton including Microsoft Office suite, Excel, Brokasure BE/EA, Power BI, Sector and A4B.Good numerical ability and an analytical mindsetAdaptable and change orientatedAdopts right first-time approachWorks well as part of a team in support of other team colleaguesAbility to achieve set individual and team goals and objectivesAbility to communicate effectively and professionally both verbally and in writing to maintain positive and successful business relationships with Lockton colleagues, our clients, insurers and other third-party providers representing Lockton in the highest professional manner.Ability to compile, analyse and interpret financial information and data to facilitate decision making, with excellent attention to detail.Analytical and problem-solving skills, including research and investigation.Good organisational skills, ability to manage time, prioritise and ensure that deadlines are met without compromising quality.An understanding of cash collection/payment processes is desirable (such as general insurance accounting and client invoicing).    Read Less
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  • Account Manager - Terrorism  

    Lockton Companies
    - London
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    An opportunity has arisen for an experienced insurance technician to j... Read More
    An opportunity has arisen for an experienced insurance technician to join our successful and growing team within Crisis Management. Lockton is the world’s largest independent insurance brokerage, with a unique culture of entrepreneurship, true client excellence and empowered people. This role offers an excellent opportunity to accelerate your career in a dynamic environment that values innovation, collaboration, and professional development. The Account Manager provides day-to-day account servicing and technical support to placing brokers and team associates within the Crisis Management team, and plays a key part in ensuring smooth policy administration, timely invoicing, and exceptional client service. Key ResponsibilitiesDeliver technical and administrative support to brokers and account managers, including preparing slips, endorsements, and related documentation.Maintain accurate and up-to-date records within internal systems for reporting and workflow purposes.Liaise with the TSG and IBA teams to track invoicing, support premium collection, and ensure timely payments to insurers.Review policy documentation for accuracy and issue to clients as required.Support the management of specific accounts under the guidance of senior Account Managers.Attend client meetings where appropriate to support account servicing and relationship building.Collaborate closely with the broking team, wordings team, and other internal stakeholders.Issue evidence of cover and other client communications in a timely and professional manner.Monitor premium payment warranties (PPWs) and request extensions when necessary.Deliver high-quality client service in line with agreed service levels and key performance indicators (KPIs).Previous experience in a technical insurance role, ideally within Terrorism, International Property or Crisis Management - ideally gained within a brokerageStrong attention to detail and ability to work both independently and collaboratively within a team.Effective communication skills.Sound technical understanding of insurance documentation, including slips, wordings, and contracts. Read Less
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  • Senior Vice President - Global Financial Institutions Retail  

    Lockton Companies
    - London
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    Lockton is recruiting a Senior Client Account Executive / Broker to jo... Read More
    Lockton is recruiting a Senior Client Account Executive / Broker to join our Global Financial Institutions (GFI) Retail team in London. This is a senior role with line management responsibility, focused on delivering market-leading service to Lockton’s Retail FI clients while supporting growth, retention and talent development within the team. This role will join the GFI leadership team. Role PurposeTo provide strategic account management and broking services to Lockton’s GFI Retail clients, including programme placement for complex risks. The role will promote and oversee the delivery of excellent client service, retention and growth, while contributing to new business development, RFP responses and the onboarding of new clients. The position also includes leadership responsibility, mentoring junior colleagues and ensuring compliance with Lockton procedures and client KPIs. Key Responsibilities:Line management of team membersMentor and develop junior colleagues, acting as a role model and supporting future leadership talent within GFIAct as lead broker and account executive for large, complex Financial Institution clients, delivering market-leading service standardsProvide FI broking and account handling for significant regional and London-based clientsRepresent Lockton GFI in new business pitches and RFPs; lead onboarding of new clientsPartner with Producers and GFI Retail leadership to achieve growth targets and maintain high client retentionIdentify and deliver cross-selling opportunities, collaborating with specialist teams (e.g. Cyber, General Insurance)Support the development of insurer products, facilities and binder solutions to improve efficiency for smaller businessAdvise clients on emerging and changing risk exposures and prepare them for optimal renewal outcomesDevelop and execute placement strategies in line with client needs and Lockton compliance requirementsProduce renewal reports and attend client review, debrief and feedback meetingsEnsure prompt, accurate resolution of client and market queriesLiaise with insurers and clients to support Strategic Insurer Partners, Producers and Account ExecutivesConduct SPOE checks on quotes, slips and invoices prior to client releaseEnsure timely and accurate provision of information to Accounts, Audit and Compliance teams in line with KPIsAbout You:Deep, market-leading knowledge of Financial Institutions insurance, gained from a broking or underwriting backgroundSignificant experience in Financial Institutions insurance, operating at senior levelProven ability to design and execute effective placement strategiesStrong understanding of the full broking lifecycle and regulatory environmentEstablished relationships with key GFI marketsStrong relationship-building skills with clients, insurers and colleagues, and excellent written and verbal communication skillsStrong time management, prioritisation and attention to detailAnalytical and problem-solving capability, including research and investigationCommitment to continuous professional developmentDemonstrated ability to identify and convert business development opportunitiesProfessional presence and credibility when representing Lockton at senior levels
      Read Less
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