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Lloyds Banking Group
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  • Tax Operations Control Senior Manager  

    - Bristol
    Description JOB TITLE: Tax Operations Control Senior ManagerSALARY: £8... Read More
    Description JOB TITLE: Tax Operations Control Senior ManagerSALARY: £85,400pa to £100,500pa plus an extensive benefits packageLOCATIONS: Edinburgh, Leeds or BristolHOURS: Full-time/Part-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.Why join us?We’re investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.About this roleThe Operational Tax Control Senior Manager is a key role in bringing together deep control expertise, broad business partnering, and ownership of significant control and risk components. The role will provide authoritative analysis, evaluation and leadership of the IP&I Operational Tax control environment supporting senior customers, strengthening control design, addressing issues and ensuring the effective operation of the First Line of Defence.
    The Control Office analyses, investigates and evaluates the control environment, providing insight and support to the implementation of the first line of defence model. It challenges and advises the business on how to mitigate and control risks in accordance with the risk appetite. This role may lead a team of control management professionals who support the design, optimisation, process mapping, testing and monitoring of the control environment.The individual in this role will:Evaluate, develop and strengthen the Operational Tax control environment, providing insight and authoritative recommendations with short- and long-term business impact.Challenge and advise the business on risk mitigation in line with Group risk appetite, acting as a subject‑matter expert in Tax controls.Coordinate control design, optimisation, process mapping and testing to enhance control effectiveness.Develop and interpret policies and procedures ensuring consistent, compliant application across Operational Tax.Additional responsibilities will include:Building and maintaining relationships with key internal customers, acting as a trusted business partner for Operational Tax.Monitoring assurance activity, ensuring strong audit trails and insightful reporting.Identifying and implementing improvements to existing practices, embedding preventative and detective controls.Use of data from diverse sources to analyse themes, understand root causes and assess business impact.Production of concise, insightful data summaries for governance forums and senior leaders.Application of data literacy, data visualisation, and data management capabilities in day‑to‑day decision-making.Lead or contribute to change initiatives, ensuring controls are designed, embedded and monitored throughout delivery cycles.Initiate, formulate and implement new business practices supporting broader Group transformation.What we’re looking for?Experience in designing, implementing and maintaining operational tax control frameworks.A sound understanding of Pensions and Investment businesses.c.3 years of UK Tax, HMRC & regulatory experience.The ability to undertake formal governance reporting to local and Divisional Senior Management, in conjunction with Operations, Group Tax and Risk functions.You’ll have experience of major transformation initiatives from a business, legislative and regulatory perspective.This is a place for you:Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.​ ​We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.​ ​We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.​We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesReady to make an impact? Apply today.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Assistant Manager, Marketing Analytics  

    - Halifax
    Description JOB TITLE: Assistant Manager, Marketing AnalyticsSALARY: £... Read More
    Description JOB TITLE: Assistant Manager, Marketing AnalyticsSALARY: £48,987 - £54,430LOCATION(S): Bristol,Edinburgh, Chester,Halifaxand LeedsHOURS:Full-timeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you’ll be doingJoin Lloyds Banking Group’s Marketing Effectiveness team, part of Customer Insights, Planning & Effectiveness within the Brands, Marketing & Experience (BMX) function. BMX is a Group-wide team dedicated to building strong, inclusive, and sustainable brands that enhance customer experience and drive growth.We’re looking for a curious and data-driven Assistant Manager to join our growing Marketing team at Lloyds Banking Group. This is a fantastic opportunity for someone with a strong foundation in marketing analytics who are ready to take the next step in their career. If you enjoy working with data, uncovering insights, and helping shape marketing strategy, we’d love to hear from you!You’ll support the delivery of marketing performance insights. You’ll work closely with senior analysts, media teams, and marketing stakeholders to help evaluate campaign effectiveness and contribute to marketing mix modelling (MMM) projects.You’llplay a key role in turning data into stories—helping the business understandwhat’sworking,what’snot, and where to optimise for better results.WhatYou’llDo:Support with end-to-end data collection and validation for all inputsrequiredfor MMM, ensuring accuracy, completeness, andtimelydelivery to modelling partners.Interpret MMM results and distil complex findings (return on investment, contribution, elasticities…) into clear, actionable insights for marketing and commercial teams.Support annual planning and optimisation cycles to shape investment scenarios and future media strategies.Maintain strong documentation and governance across MMM cycles, including input logs, model outputs, and learnings for cross-team alignment.Why join us?We’reon an exciting journey to transform our Group and the waywe’reshaping finance for good.We’refocusing on the future, investing in our technologies, workplaces, and colleagues to make our Groupa great placefor everyone. What we’re looking for?Experienced in ATL media measurement techniques, including econometrics / marketing mix modellingStrong data analytical and problem-solving skills with attention to detail.Ability to communicate insights clearly and confidently to a range of audiences.Excellent knowledge of the Microsoft suite (e.g. Excel, PowerPoint, Teams)Solid understanding of broader measurement concepts such as incrementality testing, multi-touch attribution (MTA), AB testing, forecasting and time-series modelling.Experienced in tools such as:Data & Querying: R, Python, SQLVisualisation: Power BIAnd any experience of these would be greatCloud: GCP, Vertex AIWe know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.This is a place for you:Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping28days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesReady for a career where you’ll learn and thrive? Apply today and find out more.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Senior Infrastructure Engineer (Cloud)  

    - Manchester
    Description JOB TITLE: Senior Infrastructure Engineer (Cloud)LOCATION(... Read More
    Description JOB TITLE: Senior Infrastructure Engineer (Cloud)LOCATION(S): Edinburgh, Bristol, Leeds, ManchesterSALARY: £72,702 - £85,000HOURS: Full-timeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.About this opportunityThe Chief Security Office (CSO) is a vital part of delivering the Group's vision of putting customers at the heart of everything we do, helping Britain prosper and protecting the Group and customers from security threats. We’re responsible for defining and communicating Lloyds Banking Group's security strategy and providing a range of critical Enterprise Security Services which not only operate key controls that keep the Group safe but also enable the digital transformation agenda of the wider organisation.Lloyds Banking Group is seeking a Senior Infrastructure Engineer to join our Cloud Enterprise & Compute Security Lab. This role focuses on designing, building, and operating cloud security frameworks and tooling that protect workloads across public and private cloud platforms. You will lead an engineering team in the delivery of automated, codified security controls and help shape the organisation’s cloud security posture.What you’ll be doing: Design, implement, and deploy software-defined infrastructure and cloud security tooling.Take ownership of complex problems and deliveries.Build automated security controls using CI/CD pipelines, Infrastructure as Code, and Policy as CodeLead small engineering teams to deliver security focused products.Own production services across public cloud platforms, ensuring availability, reliability and security.Contribute to the development and implementation of cloud security policies and standards.Identify gaps in existing practices and drive continuous improvement initiatives.Act as a technical leader and mentor for junior engineers.Why join us? We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.What we’re looking for: Strong hands-on experience with GCP and/or Azure (AWS desirable).Kubernetes administration and security, and containerised workloads.CI/CD tooling (Terraform, Git, Jenkins, Harness, Backstage).Automation and scripting using Python.Operating and supporting production cloud services.And any of these would be great: Experience across multiple cloud providers.Prior experience in a regulated or large enterprise environment.Experience influencing or contributing to security policy.Understanding of cloud security standards (e.g. CIS, NIST, PCI-DSS).We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesReady to make an impact? Apply today.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Public Cloud - Google Cloud Engineer  

    - Bristol
    Description Cloud Engineer – Google Cloud Platform (GCP)Location:Manch... Read More
    Description Cloud Engineer – Google Cloud Platform (GCP)Location:ManchesterSalary: £70,929 - £78.810At Lloyds Banking Group, we’re driven by our purpose –Helping Britain Prosper. It’s why we exist and how we make decisions. As the world changes around us, we’re transforming our business and investing in modern, sustainable technology to shape finance as a force for good.About the TeamOur Cloud Platform team is a well‑established engineering group at the heart of one of the UK’s biggest financial‑services transformations. We’re modernising the bank’s next‑generation cloud platform, partnering with business and product teams to deliver secure, scalable solutions for:AnalyticsGenAI / Machine LearningDatabasesApplication workloadsOur remit is broad: product curation, data‑warehousing capabilities, landing‑zone engineering, automation, and embedding AI into cloud workflows to improve developer experience, quality and efficiency.About the RoleWe're building a cloud platform that isquick, secure and resilient for customers – and easy, modern and green for developers.This role focuses onGoogle Cloud Platform (GCP), and we’re particularly interested in people with experience in:GCP Analytics, AI, Databases & Serverless productsNetworking, security, IAM & platform engineeringTerraformCI/CD (Harness / GitHub Actions)PythonGit workflowsBackstagePolicy‑as‑Code (Open Policy Agent)Security tooling (Organisation Policy, Security Health Analytics, Wiz)DynatraceKnowledge ofmulti‑agent AI systemsis also desirable.We're looking for aCloud Engineer with strong GCP experience, building end‑to‑end infrastructure solutions for engineering teams across the Group. You’ll drive automation across deployments and operations, and take part in an out‑of‑hours support rota.About YouYou’re passionate about engineering excellence, automation and creating great developer experiences. You’re collaborative, curious and comfortable working across different domains in a fast‑moving platform organisation.You’ll work side‑by‑side with Engineering Leads, Product Owners and partner teams to deliver our roadmap, shape priorities, embed traditional and GenAI tooling, and unblock delivery. You’ll also contribute to technical communities and mentor early‑career engineers.Key ResponsibilitiesDesign, build and maintain secure, scalable GCP infrastructure foundations, including IAM policy, key management, network patterns (PSC/PSA), and observability for services such as BigQuery, Composer, Vertex AI, AlloyDB, Spanner and Cloud RunBuild and maintain reusable Terraform modules and automated deployment patterns for analytics, AI/ML, database and serverless productsDevelop CI/CD pipelines using Harness CI and Python to automate delivery and reduce manual effortTranslate threat‑model and policy requirements into policy‑as‑code guardrails (Wiz / Rego / Custom Org Policy / CEL)Create and evolve self‑serviceGolden Pathsvia Backstage templates, scaffolding, documentation and automation hooksPartner with security, risk, architecture and delivery teams to meet regulated‑industry standards while maintaining engineering paceImprove operational excellence across monitoring, incident response, problem management, cost optimisation and reliability, including participating in OOH supportPrototype and productionise GenAI and agentic‑AI automation (e.g., AI‑assisted deployments, documentation generation, policy reasoning) using tools including Gemini on GCP and Copilot StudioParticipate in Agile ceremonies and support continuous improvement of workflows, tools and processesEssential Skills & ExperienceExperience in Platform Engineering with a consistent record of delivering and operating solutions on GCPHands‑on experience designing and implementing CI/CD pipelines using GitHub Actions, Harness or similarUnderstanding of configuration‑management tools for infrastructure automation and policy enforcementExpertise in Terraform and Infrastructure as CodeProficiency in at least one programming/scripting language (Python, Go or Bash)Ability to take ownership of features and products through to successful deliveryExperience handling cloud‑service products through their lifecycleStrong written and verbal communication, able to explain technical concepts clearly to varied audiencesComfortable working in a fast‑paced, dynamic and evolving environmentWhat You’ll Get in ReturnWe’re committed to equal opportunity and building a workforce that reflects the communities we serve. Your wellbeing, growth and development matter to us.You’ll receive:A performance‑based share bonusA flexible benefits potA generous pension contributionPrivate health coverUp to 30 days annual leave (with the option to purchase more)Access to colleague share schemesIf this role sounds like a great match for your skills, we’d love to hear from you.Working With UsWe’re committed to creating an inclusive organisation that reflects modern society and celebrates diversity in all its forms.We want all colleagues to feel they belong and can be their best, regardless of background, identity or culture.If you’d like reasonable adjustments during the recruitment process, please let us know.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Assistant Manager, Marketing Analytics  

    - Edinburgh
    Description JOB TITLE: Assistant Manager, Marketing AnalyticsSALARY: £... Read More
    Description JOB TITLE: Assistant Manager, Marketing AnalyticsSALARY: £48,987 - £54,430LOCATION(S): Bristol,Edinburgh, Chester,Halifaxand LeedsHOURS:Full-timeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you’ll be doingJoin Lloyds Banking Group’s Marketing Effectiveness team, part of Customer Insights, Planning & Effectiveness within the Brands, Marketing & Experience (BMX) function. BMX is a Group-wide team dedicated to building strong, inclusive, and sustainable brands that enhance customer experience and drive growth.We’re looking for a curious and data-driven Assistant Manager to join our growing Marketing team at Lloyds Banking Group. This is a fantastic opportunity for someone with a strong foundation in marketing analytics who are ready to take the next step in their career. If you enjoy working with data, uncovering insights, and helping shape marketing strategy, we’d love to hear from you!You’ll support the delivery of marketing performance insights. You’ll work closely with senior analysts, media teams, and marketing stakeholders to help evaluate campaign effectiveness and contribute to marketing mix modelling (MMM) projects.You’llplay a key role in turning data into stories—helping the business understandwhat’sworking,what’snot, and where to optimise for better results.WhatYou’llDo:Support with end-to-end data collection and validation for all inputsrequiredfor MMM, ensuring accuracy, completeness, andtimelydelivery to modelling partners.Interpret MMM results and distil complex findings (return on investment, contribution, elasticities…) into clear, actionable insights for marketing and commercial teams.Support annual planning and optimisation cycles to shape investment scenarios and future media strategies.Maintain strong documentation and governance across MMM cycles, including input logs, model outputs, and learnings for cross-team alignment.Why join us?We’reon an exciting journey to transform our Group and the waywe’reshaping finance for good.We’refocusing on the future, investing in our technologies, workplaces, and colleagues to make our Groupa great placefor everyone. What we’re looking for?Experienced in ATL media measurement techniques, including econometrics / marketing mix modellingStrong data analytical and problem-solving skills with attention to detail.Ability to communicate insights clearly and confidently to a range of audiences.Excellent knowledge of the Microsoft suite (e.g. Excel, PowerPoint, Teams)Solid understanding of broader measurement concepts such as incrementality testing, multi-touch attribution (MTA), AB testing, forecasting and time-series modelling.Experienced in tools such as:Data & Querying: R, Python, SQLVisualisation: Power BIAnd any experience of these would be greatCloud: GCP, Vertex AIWe know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.This is a place for you:Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping28days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesReady for a career where you’ll learn and thrive? Apply today and find out more.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Assistant Manager, Marketing Analytics  

    - Bristol
    Description JOB TITLE: Assistant Manager, Marketing AnalyticsSALARY: £... Read More
    Description JOB TITLE: Assistant Manager, Marketing AnalyticsSALARY: £48,987 - £54,430LOCATION(S): Bristol,Edinburgh, Chester,Halifaxand LeedsHOURS:Full-timeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. What you’ll be doingJoin Lloyds Banking Group’s Marketing Effectiveness team, part of Customer Insights, Planning & Effectiveness within the Brands, Marketing & Experience (BMX) function. BMX is a Group-wide team dedicated to building strong, inclusive, and sustainable brands that enhance customer experience and drive growth.We’re looking for a curious and data-driven Assistant Manager to join our growing Marketing team at Lloyds Banking Group. This is a fantastic opportunity for someone with a strong foundation in marketing analytics who are ready to take the next step in their career. If you enjoy working with data, uncovering insights, and helping shape marketing strategy, we’d love to hear from you!You’ll support the delivery of marketing performance insights. You’ll work closely with senior analysts, media teams, and marketing stakeholders to help evaluate campaign effectiveness and contribute to marketing mix modelling (MMM) projects.You’llplay a key role in turning data into stories—helping the business understandwhat’sworking,what’snot, and where to optimise for better results.WhatYou’llDo:Support with end-to-end data collection and validation for all inputsrequiredfor MMM, ensuring accuracy, completeness, andtimelydelivery to modelling partners.Interpret MMM results and distil complex findings (return on investment, contribution, elasticities…) into clear, actionable insights for marketing and commercial teams.Support annual planning and optimisation cycles to shape investment scenarios and future media strategies.Maintain strong documentation and governance across MMM cycles, including input logs, model outputs, and learnings for cross-team alignment.Why join us?We’reon an exciting journey to transform our Group and the waywe’reshaping finance for good.We’refocusing on the future, investing in our technologies, workplaces, and colleagues to make our Groupa great placefor everyone. What we’re looking for?Experienced in ATL media measurement techniques, including econometrics / marketing mix modellingStrong data analytical and problem-solving skills with attention to detail.Ability to communicate insights clearly and confidently to a range of audiences.Excellent knowledge of the Microsoft suite (e.g. Excel, PowerPoint, Teams)Solid understanding of broader measurement concepts such as incrementality testing, multi-touch attribution (MTA), AB testing, forecasting and time-series modelling.Experienced in tools such as:Data & Querying: R, Python, SQLVisualisation: Power BIAnd any experience of these would be greatCloud: GCP, Vertex AIWe know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.This is a place for you:Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping28days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesReady for a career where you’ll learn and thrive? Apply today and find out more.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Infrastructure Engineer (Web Access)  

    - Edinburgh
    Description JOB TITLE: Infrastructure Engineer (Web Access) LOCATION(S... Read More
    Description JOB TITLE: Infrastructure Engineer (Web Access) LOCATION(S): LeedsorEdinburghHOURS: Full TimeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.About this opportunityThe Chief Security Office (CSO) is a vital part of delivering the Group's vision of putting customers at the heart of everything we do, helping Britain prosper and protecting the Group and customers from security threats.We’reresponsible for defining and communicating Lloyds Banking Group's security strategy andprovidinga range of critical Enterprise Security Services which not onlyoperatekey controls that keep the Group safe but also enable the digital transformation agenda of the wider organisation.We'relooking for an Infrastructure Engineer with a passion for learning, problem solving and creating secure,reliableand scalable infrastructure through code.
    We plan some big improvements for colleague web access in 2026 and beyond, and need a motivated, team-oriented person to help us achieve our goals. We're building our CSO engineering capability and are looking for someone to help define,evolveand implement what Infrastructure and Policy as Code look like across the organisation.Working closely with our Senior Infrastructure Engineer,you’lldesign, build, secure andmaintainthe platform and tooling that underpin our products and colleague-facing web services, shaping a modern,automatedand scalable approach to infrastructure delivery.You’lljoin an inclusive engineering community whereyou'llbe supported by experienced colleagues and encouraged to grow your skills through hands on work, trainingopportunitiesand access to technical communities of practice.
    Whetheryou'reearly in your journey or looking to deepen your securityexpertise, this role offers the chance to make a real impact as part of one of the UK’s largest transformation programmes.What You'll Be DoingEngineering & DeliverySupport the design and implementation ofsoftwaredefinedinfrastructure using Infrastructure as Code (IaC) — for example Terraform.Write clean, secure andwelldocumentedcode with guidance from senior engineers,participatingin code reviews and engineering ceremonies.Assistinmaintainingand supporting existing infrastructure resources, helping to troubleshoot and debug issues in live environments.Contribute to building reusable, secure infrastructure components (“codified guardrails”) that help teams move faster and more safely.Support themaintenance and improvement of the web access product by implementing changes and enhancements based on business requirements.Investigate incidents and issues toidentifyroot causes and contribute to solutions that improve customer experience.Collaboration & Continuous ImprovementWork closely senior engineers, Product Owners, and Customer Journey Managers to deliver robust solutions aligned with the product backlog and strategy.Participate inrootcauseanalysis and incident reviews to strengthen service reliability and drivelongtermimprovements. Invest in your own development, staying up to date with emerging technologies and industry trends, and applying new learning to your work.Live Service & Operational ExcellenceSupport monitoring, live service diagnostics and the identification of defects or performance issues. Build familiarity with DevOps and CI/CD tooling to improve the automation and stability of infrastructure workflows.Why Lloyds Banking GroupWe’reon an exciting journey to transform our Group and the waywe’reshaping finance for good.We’refocusing on the future, investing in our technologies, workplaces, and colleagues to make our Groupa great placefor everyone. Including you.Whatyou'llneedAwareness of secure coding principles or platform security fundamentals.A foundational understanding of Infrastructure as Code, with some exposure to tools like Terraform, or similar.Ability to develop scripts or small applications to automate tasks within production environments.Curiosity and a growth mindset — you enjoy continuous learning and experimenting withnew approaches.Problemsolvingability, able to work through issues logically with guidance from senior colleagues.A collaborative approach — you value different perspectives and enjoy working with others to deliver shared outcomes.An interest in DevOps practices, CI/CDpipelinesand modern automation techniques.A commitment to building inclusive products and environments, respecting diverse backgrounds,experiencesand viewpoints.A good understanding of Agile principles and familiarity with tools such as Jira.It would be great if you also hadExperience in Cyber Security and knowledge of web access management technologies (e.g., proxies), secure browsing solutions, data loss prevention, and malware protection.Experience using change management tools such as ServiceNow to implement operational changes.About working for usOur ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities andwe’recommitted to creating an environment in which everyone can thrive,learnand develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet theminimumcriteria for the role with a disability, long-termhealthor neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includesA generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping28days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesIfyou’reexcited by the thought of becoming part of our team, get in touch.We’dlove to hear from you!At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Accounts Co-Ordinator - Lloyds Living  

    - Manchester
    Description Purpose of the RoleAs an Accounts Co-Ordinator , you’ll he... Read More
    Description Purpose of the RoleAs an Accounts Co-Ordinator , you’ll help keep the day‑to‑day finances of our properties running smoothly. You’ll make sure payments are handled properly, records are accurate, and that everyone from residents to suppliers gets a seamless, stress free experience. Working alongside the wider Lloyds Living team, you’ll support property managers, tidy up queries, and help make sure everyone has a smooth experience from start to finish.Key ResponsibilitiesProcess daily rent receipts, keep a clear record of all actions, and update the internal teams where necessary.Complete daily client account reconciliations to maintain accurate financial records.Work with our site‑based Property Managers to set up and update rental charges for new and existing customers.Deliver timely and accurate responses to enquiries regarding rent accounts.Maintain accurate ledgers for rent, deposits, service charges, and other income streams.Prepare and process supplier payments, ensuring invoices are correct, authorised, and allocated to the right properties.Process refunds to tenants, suppliers, and other stakeholders as required.Maintain accurate operational reporting and MI.Support month‑end processes including reconciliations, reports, and preparing summaries.Support external audits or internal reviews by providing accurate, organised information.Ensure compliance with client money regulations, internal controls, and industry standards.Skills & ExperienceMust have3+ years’ residential client accounting experience, ideally PRS, BtR or new build.Use of property management systems such as SLM or Qube.Nice to haveIndustry qualification/membership of either ARLA/Propertymark.What We’re Looking ForA proactive problem-solver who thrives in a fast-paced environment.Someone who embodies Lloyds Living’s values: customer-first, collaborative, and committed to quality.A team player with a passion for delivering exceptional service and improving processes.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping24 days' holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesAbout working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. If you'd like an adjustment to the recruitment process just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Description JOB TITLE: Lead Infrastructure Engineer – Modern Workplace... Read More
    Description JOB TITLE: Lead Infrastructure Engineer – Modern Workplace SecuritySALARY: £92,701 - £109,060LOCATION(S): Leeds, Edinburgh, ManchesterHOURS: Full TimeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.About this opportunityThe Chief Security Office (CSO) is a vital part of delivering the Group’s vision of putting customers at the heart of everything we do, helping Britain prosper and protecting the Group and our customers from security threats.We’reresponsible for defining and communicating Lloyds Banking Group’s security strategy and providing critical Enterprise Security Services that not onlyoperatethe controls keeping the Group safewhilstalso enablingthe digital transformation agenda of the wider organisation.We’reseeking a Lead Infrastructure Engineer toleada team of Engineers within our Modern Workplace Securityteam.You’llshape the infrastructure and security strategy for one or more critical technical products, leading the development of infrastructure roadmaps, driving automation, and ensuring alignment with organisational standards and goals.Job SummaryThis role is ideal for a senior engineering leader withrecent, hands-on technical experience, comfortableworking directly with code, automation, and modern delivery pipelines. As we move fromClickOpsto DevOps, the role requires hands-on code development to automate, improve, and scale how we manage and deliver our services-andyou’llplay a key role in embedding these practices across the team.You’llbalance strategic oversight with direct involvement in technical delivery, fostering engineering excellence and developing the team’s capability to adopt modern engineering patterns.You’lllead a talented group of engineers and product professionals in delivering security capabilities that are scalable, resilient, and built for automation.We'relooking for someone who combines deep technicalexpertise, a strong engineering mindset, and a collaborative leadership style, with the coding capability needed to work directly with modern engineering approaches and coach others in bestpractice implementation.Key ResponsibilitiesTechnical LeadershipProviding hands-on DevOps engineeringexpertise, embedding modern practices such as Infrastructure as Code, Policy as Code, CI/CD, API‑driven automation, automated testing, and observability into all solutions.Lead the integration of security controls into infrastructure deployments (e.g., Microsoft Defender, Microsoft Purview).Own and drive the technical product roadmap for infrastructure and tooling across the Lab, in conjunction with the Product Owner.Collaborate with product owners to shape the roadmap, with a focus on scalability, automation, and operational resilience.Team ManagementLinemanageand coach a team of Engineers, promoting a high‑performance culture and developing their capability to adopt modern engineering practices-including moving fromClickOpsto DevOps through automation, code‑driven delivery, and continuous improvement.Foster a collaborative, high-performing team culture with a growth mindset.Plan and lead team capacity, budgeting, and resource allocation to align with strategic goals.Encourage experimentation, innovation, and adoption of modern engineering practices.Operational ExcellenceDrive the transition away from managing services through third‑party portals, introducing policy‑as‑code and configuration‑as‑code to support automated, consistent, and scalable delivery.Coordinate and contribute to the development, delivery, and support ofmodern workplace securityproducts and services.Lead the delivery of high-quality, secure solutions that improve thefrictionlessendpointuser experience.Promote the sharing of information, documentation, and the implementation of service management tools (e.g., JIRA, ServiceNow).Maintain strong relationships with internal product teams and external vendors to ensure service quality.Risk, Security & ComplianceDevelop and implement security and compliance policies across the team’s responsibilities.Support risk management and prioritisation across infrastructure services.Balance usability and security to ensure effective end-user experiences whilemaintainingcompliance.WhatYou’llNeedProven, hands-on modern engineering experienceacross infrastructure,policyand config as code, with recent delivery using CI/CD pipelines and tooling such as GitHub, Terraform,Powershelland Python.Demonstrated success in system automation, API integrations, and continuous improvement.Leadership experience in infrastructure engineering with line management responsibilities.Strong technicalexpertisein endpoint security on Windows and macOS.Experience with Microsoft Defender, Purview, Endpoint DLP, and email/exchange security.Emphasizing a user-first approach, finding the right balance between security and performance while ensuring usability.Ability to influence product and platform direction with strategic technical insights.Desirable Experience (Nice to Have)Familiarity withadditionalendpoint security tools/platforms.Previousexperience with ticketing systems (JIRA, ServiceNow).Participation in an out-of-hours or on-call rota.Relevant certifications such as Microsoft Certified: Security, Compliance, and Identity Fundamentals, CISSP, CCSP, or cloud security credentials.This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%An annual performance-related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesReady to make an impact? Apply today.At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less
  • Customer Support Everyday Banking TLNT1_NI  

    - Belfast
    End Date Wednesday 15 April 2026 Salary Range £26,200 - £26,200 We sup... Read More
    End Date Wednesday 15 April 2026 Salary Range £26,200 - £26,200 We support flexible working click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Join our fantastic Customer Service team Job Description Customer Support Everyday Banking Location: Belfast, The Paper Exchange WORKING PATTERN: Full-time START DATE : 18/05/2026 & 25/05/2026 Salary: £26,200 increasing to £26,950 after six months in role. We operate a skill progression framework where pay can increase through developing new skills and taking on wider activities, with the opportunity to earn £31,450 at the highest skill level. Shift Pattern 5 Day week Start times run between 8am and 10am , with end times between 4pm and 6pm , offering a consistent structure that supports balance and reliable planning. Working time covers a maximum of five out of seven days across a MondaySunday period, with weekend working limited to 37.5% - equating to three weekend days across a four-week period - so customer support is available when it matters most. Do your best work. Live your best life and help others do the same. Life moves quickly. This role is designed to keep up. Youll help customers manage their money with confidence while building a career that works for you. As a Customer Support Advisor, youll support customers with their everyday banking. Youll guide them through the banking app, answer day-to-day questions, and help resolve more complex needs. Many conversations will take place through inbound calls, so listening carefully and responding clearly will be a key part of the role. Youll join a supportive team where success is shared. With modern tools, clear guidance, and experienced colleagues around you, youll have the support you need to build confidence and grow in the role. Grow your career with our Skill Progression Framework From your first day, youll take part in a comprehensive six-week onsite training programme . This will give you a strong foundation in our systems, services, and Everyday Banking products. After training, our Skill Progression Framework offers a clear path for development. As your skills grow, youll handle more complex enquiries and progress through different skill levels. Each step brings new opportunities, wider responsibilities, and the potential for increased reward. What we need from you Customer service and telephony Experience within banking, insurance, or broader financial services can be useful, although it is not crucial , since youll receive full training that will support you if you bring strong service skills and a desire to learn. Financial services background Experience in banking, insurance, or financial services can be helpful, but it is not essential . We provide full training, so what matters most is your ability to support customers and your willingness to learn. Training, shifts, and availability To get the most from the six-week onsite training, there should be no planned holidays or commitments during the first two months after your start date. You should also be comfortable with the shift pattern and weekend rotation described above. And importantly A genuine passion for helping people and delivering great service. An openness to learning new skills and growing within a structured development framework. We put you first, so you can put our customers first Our benefits are designed to support your wellbeing, financial security, and long-term development. Hybrid working available once training is complete and essential checks are passed Up to 15% employer pension contribution Annual performance-related bonus BUPA private medical benefit Share schemes and financial wellbeing tools Discounted shopping and lifestyle benefits 22 days holiday, increasing over time, plus bank holidays Wellbeing initiatives and inclusive parental leave policies Salaries reviewed annually on 1 April Be part of something bigger At Lloyds Banking Group, we are building a diverse, inclusive, and forward-looking organisation where you can be yourself. We have a range of colleague networks that are open to everyone. These networks offer opportunities for mentoring, career development, events, and connections with role models across the organisation. They also help us better understand the experiences of colleagues and how we can support each other. We want everyone to feel they belong and can succeed regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles. We have introduced a menopause health package and a dedicated Working with Cancer initiative. We especially welcome applications from under-represented groups. We are disability confident. If you need any reasonable adjustments, please let us know and we will work with you to support your needs. Ready to make a difference? Apply now to explore this opportunity. Please note that our vacancies often attract a high level of interest and may close earlier than expected. We recommend submitting your application as soon as possible. The Paper Exchange is located in the heart of Belfast, with lots of great shops and amenities close by. We are part of a shared building and will occupy floors 7&8, all colleagues will be able to utilise the Landlord facilities such as the showers and bike storage areas. You will be issued an additional card to enter the Landlord gates in the Ground Floor reception. Accessible Features Within LBG areas: A combined Return to Parents / First Aid room 1 Contemplation Room 1 Wudu Room 1 Accessible WC's 1 Gender neutral WC Within Landlord areas: Accessible WC on Ground floor (Just off Landlords shared Reception) Accessible WC / Shower Room (ground floor) Be part of something bigger. At Lloyds Banking Group, were building a diverse, inclusive, and forward-thinking organisation where you can be yourself. We have a range of colleague networks free to all colleagues, each of them offers opportunities and events, including mentoring, career development, networking, access to role models. Joining a network can also help increase understanding of the personal challenges facing some colleagues and how best we can all support each other. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture, and we were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. In case you require any reasonable adjustments, kindly let us know, and we can work together to address your needs. Ready to make a difference? Apply now to explore this opportunity! Please note: Our vacancies often attract a lot of interest and may close earlier than expected. We recommend submitting your application as soon as possible to avoid disappointment At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together were building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Read Less

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