Lithuanian | Polish | Czech | Greek | Hungarian
Location Lisbon, Portugal Work Model On-site
Hybrid / Work from Home possible depending on project & performance Main Responsibilities Support customers via digital channels Resolve inquiries quickly and professionally Deliver high-quality customer experience Follow service standards and procedures Stay updated on leading e-commerce products Handle peak contact volumes during promo seasons Profile Strong customer service skills Excellent written & verbal communication Empathy and rational decision-making Good understanding of e-commerce Able to work in fast-paced environments Schedule Current Mon–Sun rotational shifts 08:00–17:00 or 09:00–18:00 2 rotational days off Future (TBC) 24/7 rotational shifts Salary & Benefits Base Salary competitive Language Bonus: €45 × 11 months Meal Allowance: €7.23 per working day Shared accommodation available
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