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Leeds City Council
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  • Service Delivery Manager - Kinship  

    - Leeds
    Job title: Service Delivery Manager – Kinship Social Care Salary: £58,... Read More
    Job title: Service Delivery Manager – Kinship Social Care Salary: £58,605 - £64,262 Hours: 37 Contract: Permanent Location: Leeds As a Service Delivery Manager Kinship Social Care, you’ll be ambitious, compassionate and driven, ensuring the quality of our kinship care services is excellent and that children being cared for by family members, friends or under Special Guardianship Orders receive the right support and the best possible outcomes. It’s about more than meeting statutory service standards. You’ll want to support your teams to exceed those standards and continually improve the service we deliver to young people in our care, ensuring they have a voice and are listened to. You’ll draw on your excellent leadership skills to develop a consistent, outstanding service with the highest standards of safeguarding and care for young people, while ensuring your work is aligned to and directly contributing to our and Children and Young People's Plan. We are committed to the ambition of Child Friendly Leeds. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. About you You’ll bring to the role: A qualification in Social Work and current registration with Social Work England Strong leadership skills and a commitment to leading teams that deliver outstanding outcomes for children Experience of working within a multi-agency environment and forging and driving successful partnerships Innovation, drive and a clear passion for improving the lives of the city’s most vulnerable young people Excellent collaboration and communication skills with the ability to influence, negotiate and establish credibility with colleagues, partners, young people and other stakeholders About the role As our Service Delivery Manager for Kinship Social Care, you’ll be integral to our Corporate Parenting team, using your senior leadership experience to develop and maintain a high performing workforce of Kinship Team Managers and their direct reports. You will provide a key local leadership role for Kinship care including Special Guardianship Orders, ensuring the effective delivery of a high standard of practice centred on the needs of children and young people and ensuring our statutory duties and responsibilities are being met. You will consistently drive service improvement, ensuring the service works effectively, innovatively and collaboratively, building strong and dynamic local relationships and networks and building trust with partners. You’ll also promote new and innovative family led and restorative approaches that empower families and communities. We have other Service Delivery Manager positions available to apply for alongside this role. You can view the adverts on our job site to find out more. What we offer you We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. We offer: a competitive pay progression structure membership of West Yorkshire Pension Fund with generous employer contributions flexible career paths with tailored personal and professional development hybrid working arrangements and a flexitime system (subject to needs of the role). a range of staff benefits to support you, your home and family, boost your wellbeing and make your money go further How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. The closing date for this job is 11/12/2025 and interviews will be on 17/12/2025 at Merrion House. A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose Working as part of the leadership team you will model values and behaviours to help to achieve our ambition to become the best city council in the country, and aspiration shared across our partners to become the first child friendly city. You will deliver your own core statutory responsibilities and work with and support your colleagues in delivering our collective responsibilities of keeping all children safe. You will support the active involvement of children and young people and families in how Children’s Services are delivered and how they contribute to the ambitions of the Council as set out in the City Plan for Leeds, ensuring that children and young people have a voice and their views are heard. Specifically you will provide a key local leadership role for discrete teams of professional Children and Families staff within a designated area to ensure the effective delivery of a high standard of practice centred on the needs of children and young people which ensures that statutory duties and responsibilities of the Local Authority are being met. You will lead and drive on service improvement which ensures that the service works effectively, innovatively and collaboratively across the wider service and its partners. In addition to these specific and operational responsibilities, this role will provide leadership across the social work service and the wider city to promote more restorative approaches to practice, policy and decision-making that empower families, nurture better relationships and find safe and successful alternatives to state intervention. Responsibilities  Support delivery of programmes of strategic significance to the Council to deliver services in line with Council priorities. Responsible for the development and delivery of the service plan and drive continuous improvement initiatives through leading and contributing to cross Council projects. Promote new and innovative family led and restorative approaches that empower families and communities Develop the role of the teams to facilitate the directorate’s multi-agency approach centred around the needs of children and young people throughout the city especially those who are most vulnerable. Effectively lead and direct teams within prescribed political and governance processes Ensure the effective and timely communication of key messages to the team Deliver better outcomes against professional standards within a context of resource availability Provide direction and support and set clear objectives to immediate line reports Foster and develop a climate of shared accountabilities, learning and continuous improvement Effectively sustain a culture that consistently meets the needs of and engages with, children, families, and staff to meet the business needs of the directorate. To be a champion of Leeds aspiration and ambition to become a child friendly city. Deputise when required for the Head of Service and represent on all matters relating to the leadership, management and development of the service at a local and city wide level. Ensure the effective management and implementation of robust performance management processes to ensure the delivery of outcomes within an evidence based model. Ensure the management and implementation of regular formal quality assurance, audit and performance management and reporting through the use of effective management information systems and ensure this meets statutory requirements To make a significant contribution in the directorates goal to deliver ‘good’ or equivalent outcomes from external inspections, reviews and assessments To lead the development and implementation of local service plans as part of the overall directorate, corporate and partnership framework Positively and effectively, lead ,shape and influence the team to deliver the vision and goals of the Children’s and Young Peoples Plan Ensure that teams work collaboratively and effectively within local partnership arrangements Build strong and dynamic local relationships and networks and build trust with individuals and partner agencies to deliver better outcomes for all children and young people particularly those who are vulnerable and have the most complex needs To lead effective multi agency locality based relationships which underpin safe and effective services for children in Leeds Ensure all aspects of people management within the service, creating an organisational climate of high performance, shared accountabilities, learning and continuous improvement which meets the needs of, and engages with, children, families, communities and staff ensuring that excellent people management practices are embedded throughout the service Lead day to day service delivery and the continuous development and improvement of specified provider services in accordance with agreed targets and objectives included in council and service plans Lead on Safeguarding including Safer recruitment, the requirements of Children Act 1989 & 2004, Working Together 2010 and any subsequent legal version updates to ensure a child friendly and child focused approach. Lead and manage, both organisationally and professionally, the delivery of all services in specified service areas, which may be defined functionally and or geographically Deliver partnership working through integrated practice for effective service delivery, ensuring compliance with joint protocols and provide specialist advice as appropriate to partner agencies and integrated services Develop and promote services and practice improvements which are designed to mitigate risk and provide qualitative improvement to the outcomes for children In line with the Budget Management Accountability Framework to be responsible and accountable for all financial resources within the service area ensuring value for money and working within financial regulations Review and monitor the performance of services, systems, budget, teams and individuals against standards and agreed outcomes in a cost effective and flexible way that is responsive to a dynamic local, political and national context The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate to the grade. Qualifications Appropriate professional qualification (DipSW, Degree, CQSW or equivalent). You should be registered with Social Work England upon commencement of the post and maintain registration. Working Context - Post holders will work flexibly both at home and at various locations across the City and region. All colleagues should work in line with our hybrid working principles and spend regular time in the workplace to support service delivery, meeting the needs of the team and the requirements of their individual role. The hours are worked mainly Monday to Friday. However, the post holder will be expected to work outside normal working hours, including attendance at evening/weekend meetings or events if required to meet the needs of the service. Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements. Diploma in Social Work or equivalent. Experience of working within a multi-agency environment and forging and driving successful partnerships. Experience of having lead and managed professional teams leading to successful outcomes for children. Experience of leading, managing, supporting and developing individuals and teams, promoting a ‘can do’ attitude and an environment of continuous improvement. Demonstrate an understanding of relevant inspection regimes and evaluation frameworks, and experience of delivering successful outcomes. Knowledge of local issues impacting upon the service and demonstrate associated linkages with the needs of children and young people in the locality. Ability to find and implement creative and innovative solutions to complex problems. Demonstrate an ability to make difficult decisions, to be held accountable, and be comfortable managing targets and outputs. Excellent communication skills with the ability to influence, negotiate and establish credibility for the team, enhance its reputation, and to form positive relationships. Ability to employ a range of leadership styles which focus on achieving results in terms of outcomes for children and young people. Demonstrate an understanding of the Child Friendly City concept and the voice and influence of children and young people to underpin this. Knowledge of restorative practice approaches within the context of services to children, young people and families. Understanding/knowledge of using results based accountability methodology to drive service improvement. Able to demonstrate examples of managing services and achieving quality transformational outcomes. Able to manage competing priorities, ensuring delivery on a range of programmes and adapting to changing circumstances. Knowledge of applicable, legislation, regulations, policies, inspections and performance information Detailed knowledge and understanding of economic strategy and policy, understanding of local government political systems and experience of working on politically sensitive issues. Experience of senior leadership and management relevant to area of service delivery Experience of strategic and operational resource management including the evaluation of competing priorities and managing accountabilities Significant experience of leading change programmes, driving up standards and performance Significant experience and commitment in relation to engagement in decision making processes Significant experience of developing productive working relationships with Council Members, trade unions and Corporate Leadership Team Behavioural & other Characteristics required. Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon Be aware of promote and comply with Leeds City Council policies and procedures e.g., health, safety and security, confidentiality, and data protection. Be aware of and support difference ensuring equality for all working in an anti-discriminatory manner, upholding, and promoting the behaviours, values and standards of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, ensuring compliance with relevant policies and procedures. Understand and observe Leeds City Council approach to equality, diversity and inclusion. Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies. Apply for this job Read Less
  • Graduate Trainee (Data Analysis)  

    - Leeds
    Job Title: Graduate Trainee - Digital (Data Analysis) Salary: C1 £28,5... Read More
    Job Title: Graduate Trainee - Digital (Data Analysis) Salary: C1 £28,598 - £31,022 Hours: 37 hours per week Contract: 2-year Fixed Term Location: Merrion House, 110 Merrion Centre, Leeds, LS2 8BB

    We are seeking a dynamic, innovative, and highly motivated candidate to join our Graduate Programme at Leeds City Council. This role will assist with the development, implementation, maintenance, and improvement of digital systems and services. As a Graduate Trainee - Digital (Data Analysis), you will gain practical experience and training in the end-to-end delivery of analysis. This will range from line of business system data extraction, engineering, and analysis to efficient delivery of business intelligence and actionable insight to decision makers. This opportunity is part of our offering new routes into digital careers at the council. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About you
    As a Graduate Trainee - Digital, you will hold a minimum of 5 GCSEs at grades 9-4 (A*-C) and a degree or equivalent qualification. Experience in a relevant field (e.g. Computer Science, IT, Data Science, Cyber, AI etc.) is desirable. You will bring to this role:  Excellent people and communication skills. An ability to work independently and as part of a team. Strong analytical and problem-solving skills. Knowledge of IT and data systems with a willingness to learn and adapt to new technologies and processes. An ability to develop constructive working relationships and work in partnership with others.  Effective organisational and time management skills. A positive attitude and commitment to providing excellent customer service. About the role
    As a Graduate Trainee - Digital (Data Analysis) you will receive firsthand digital experience in a real-world setting within the local government sector. You’ll join our Office of Data Analytics within the council’s Integrated Digital Services team, our in-house digital experts who support staff IT needs and deliver online services for residents. With a wide range of specialist roles and a strong focus on innovation, this role offers a great foundation for a rewarding career in tech. Engaging in various projects to develop essential technical skills, you will gain hands-on experience with cutting-edge technologies and contribute to the corporate digital agenda. The role will include development, mentorship and training opportunities including the opportunity to share the knowledge and skills you develop with peers and train junior team members as your abilities develop. This role will have a significant impact on local government operations and public services. Alongside on-the-job learning you will be encouraged to work towards industry standard certifications.

    This programme aims to foster the next generation of digital leaders who will drive innovation, efficiency, and enhanced public services through digital transformation.

    Please note: Hybrid working is available but successful candidates will be expected to spend at least three days per week in the Leeds office for the first six months of the contract. Working patterns and locations will then be agreed locally with line managers.

    Should we receive a high volume of applications, we may close the application window earlier than advertised.

    You will be contacted if you have been selected for interview in early January 2026. What we offer you
    We take pride in offering the best employee experience with benefits including: A competitive salary and annual leave entitlement plus statutory holidays. Membership of the West Yorkshire Pension Fund with generous employer contributions. Flexible and hybrid working arrangements subject to service requirements. A clear career pathway and continuing professional development opportunities. A range of staff benefits to help you boost your wellbeing and make your money go further. How to apply Upload your CV and complete a personal statement of no more than 500 words. Read our guidance for further advice on completing your application. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description  Special conditions this post is subject to a higher-level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Job Purpose Engage in various projects to develop essential technical skills, gain hands-on experience with cutting-edge technologies, and contribute to the corporate digital agenda. This role will help drive improvements in public service delivery, ensuring Leeds City Council meets the needs of the wider community effectively and efficiently. Programme Structure - the graduate programme is designed to provide comprehensive training and practical experience over a two-year fixed period. Candidates will work in targeted areas and on key projects, gaining exposure to different aspects of digital change within local government. Key components of the programme include: Candidates will work in the key teams related to their selected specialism such as data analysis, cyber security, and software development/testing. Each candidate will be paired with a senior mentor who will provide guidance, support, and career development advice. Development & Assessment: Comprehensive training sessions, workshops, and seminars will be provided to enhance technical skills and industry knowledge. Graduates may have the opportunity to contribute to key digital projects that will have a significant impact on local government operations and public services. Responsibilities Work flexibly to support Leeds City Council services by contributing to projects, transforming ways of working, and assisting in the development of digital policies. Work closely with IT professionals to gain practical experience and real-world insights whilst building the essential skills and knowledge required to foster the next generation of digital leaders. Collaborate with internal stakeholders to identify and implement digital solutions that improve service delivery and operational efficiency. Analyse corporate data to inform decision-making and policy development from a range of sources. Assist in the development, implementation and maintenance of digital platforms and tools. Support cyber security initiatives to protect digital infrastructure and sensitive information. Engage in effective requirements gathering to ensure digital solutions meet user needs. Monitor project management and report on the progress of digital schemes. Contribute: To the development of digital strategies and frameworks. Keep up to date with the latest digital trends and technologies to improve digital services. Attendance at team meetings and contribute to project planning and execution. Participate in mentorship and learning opportunities including training/networking activities and leadership/management skills growth. Provide coaching and/or support to apprentices and oversee/allocate tasks as required. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.  Qualifications GSCE: Minimum of 5 GCSEs at grades 9-4 (A*-C) - English and Maths or equivalent knowledge and experience. Degree: Recent graduate with a degree or equivalent - experience in a relevant field (e.g. Computer Science, IT, Data Science, Cyber, AI etc.) is desirable. Essential RequirementsCandidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements. Able to communicate appropriately and effectively with a wide range of people including internal and external partners using a variety of formats. Able to work effectively as part of a team and to demonstrate organisational and time management skills prioritising own and team’s work to meet conflicting deadlines. Able to use initiative to develop solutions to day-to-day issues and problems. Able to develop constructive working relationships and work in partnership with others. Able to provide customer focussed service. Able to accurately enter and retrieve data and information from digital and manual systems with attention to detail when creating documentation. Strong analytical and problem-solving skills. Able to develop solutions in a public sector environment demonstrating an understanding of how transforming ways of working can achieve results. Able to work with stakeholders to achieve the benefits of change by meeting customer/ stakeholder expectations within Leeds City Council budgetary constraints. Able to learn and adapt in a fast-paced environment and using coaching/mentoring opportunities to support others through rapid change. Understand financial and council wide impact in decision-making processes. Basic understanding of IT systems, networks, and software applications (Microsoft technologies desirable). Understand financial pressures local government faces and able to flex to support council priorities. Essential Behavioural & other Characteristics Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon. Able to understand and observe Leeds City Council policies and procedures. Carry out all duties having regard to an employee’s responsibility under Health, Safety and Wellbeing. Willingness to actively participate in appraisal, training, and development activities to ensure up, to date knowledge and skills. Flexible and adaptable to change to assist other services as required commensurate to grade. Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters. Desirable requirements candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates. Knowledge of Microsoft 365. Apply for this job Read Less
  • Quality Officer  

    - Leeds
    INTERNAL ONLY VACANCY. This post is open to existing Leeds City Counci... Read More
    INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates. Job title: Quality Officer - 2 posts
    Salary: SO2 £37,280 - £39,152
    Hours: 37 
    Contract: Fixed Term until 31st July 2028 
    Location: Merrion House Are you passionate about improving people’s lives and making a real difference in local communities? If so, we’d love to hear from you! We are seeking a motivated and professional individual to support Quality Assurance in our Adult Skills Fund programmes across the city, focussing on our most disadvantaged neighbourhoods. You will work closely with the Senior Employment & Skills Quality Manager and other key stakeholders and partners to ensure quality of provision, supporting our learners into further learning, volunteering and or employability. You will be supporting the Inclusive Growth Strategy and helping Leeds to achieve its Economic Vision. This role offers the opportunity to make a meaningful impact whilst working within a supportive and forward-thinking team. What You’ll Be Doing: Supporting the delivery and implementation of the quality assurance cycle, including the annual self-assessment process Contribute to the development requirements to support future Further education and skills Ofsted inspections Build strong relationships with delivery partners Undertake learning walks to ensure quality of provision and support the delivery of ongoing improvements by coaching and mentoring Engaging with learners, teachers, community groups and stakeholders to gather feedback to inform our improvement journey Support the assessment, verification and standardisation practices on all programmes to include RARPAP processes Supporting the delivery and impact of the Adult Skills Fund What We’re Looking For: A ‘can do’ attitude Significant experience of Quality Assurance in an adult learning setting Experience of working with diverse communities Ability to be adaptable and flexible Experience in community engagement Excellent communication and interpersonal skills Strong analytical and report writing skills Ability to manage multiple tasks, competing priorities and meet deadlines A proactive, collaborative solution focussed approach Why Join Us? Be part of a team that values inclusion, innovation and impact Opportunities for professional development and training Flexible working arrangements Make a real difference to the lives of local people in Leeds About you As a Quality Officer, you will hold: Degree or equivalent qualification or with commensurate operational experience in an appropriate working environment/community setting Teaching qualification What we offer you We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of to help you boost your wellbeing and make your money go further How to apply Please complete the online application form. Read our guidance for further advice on completing your application. We are committed to safeguarding and promoting the welfare of learners and staff and we expect all staff and volunteers to share this commitment. The successful candidate will be subject to a Disclosure and Barring Service Check. A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying. Job Description Job purpose To support the Quality Manager in delivering a quality assurance work programme to ensure every learner benefits from an outstanding learning experience and makes progress towards their next steps towards employment and or further learning.  Responsibilities Support the delivery and implementation of the quality assurance cycle, including the annual self-assessment process. Carry out quality assurance activity of teaching and learning and support the delivery of ongoing improvements by coaching and mentoring Support the assessment, verification and standardisation practices on all programmes to include RARPAP processes Ensure compliance with internal and external quality assurance regulations and requirements of external organisations Contribute to development requirements to support future Ofsted inspections Provide analysis, briefings, reports and detailed plans for internal reviews and support and assist in the coordination of external reviews and inspections Support the implementation of systems for collecting and reporting on learner/tutor voice, action planning for improvement, and feeding back to learners/tutors on actions and improvements Contribute to the effective delivery of quality assurance activity across teaching and learning to ensure a minimum level of Expected in any future Ofsted inspection, with aspirations of achieving Strong and Exceptional Promote and deliver positive solutions to achieve diversity and equality of opportunity in all aspects of service delivery and community engagement activity Support the service to continuously challenge quality and performance Ensure British Values, Prevent, Functional and Digital Skills are embedded effectively into programme delivery Support and adhere to effective governance and risk management arrangements Manage and handle information and data in line with the Council's agreed policies on Information Governance and Data Protection Ensure adherence to Health, Safety and Wellbeing in accordance with all statutory obligations and relevant health and safety policies. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.  Qualifications Degree or equivalent qualification or with commensurate operational experience in an appropriate working environment/community setting Teaching qualification Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements. In depth knowledge and experience of Ofsted Further Education & Skills Inspection Knowledge of employment and skills policy at a local, regional and national level Knowledge of the city’s labour market, including growth sectors and trends, and the opportunities this offers to residents to access further learning and employment Knowledge of local and regional skills provision An understanding of the roles and responsibilities of other key agencies and stakeholders in the city A knowledge of the Council’s financial framework Essential behavioural and other characteristics Understand and embrace Leeds City Council values and behaviours and codes of conduct Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities, and a resilient sustainable city Able to understand and observe Leeds City Council policies and procedures Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing Participate in appraisal, training and development activities to ensure up, to date knowledge and skills Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality and diversity of Leeds City Council Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person Flexible and adaptable to change to assist other services as required commensurate to grade. The Council has adopted a flexibility protocol and the role will be expected to work within these parameters Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates. Awareness of the council’s Governance Framework Internal Quality Assurance qualification #INT LI-DNI Apply for this job Read Less
  • Commissioning Officer  

    - Leeds
    Job title: Commissioning OfficerSalary: PO2 £39,862 - £42,839Hours: 37... Read More
    Job title: Commissioning Officer
    Salary: PO2 £39,862 - £42,839
    Hours: 37 
    Contract: Permanent
    Location: Merrion House, Leeds  The Commissioning and Market Management Service in the Children and Families Directorate is seeking applications for the post of Commissioning Officer (PO2). You’ll will be part of our Ofsted ‘Outstanding’ rated Children and Families service and employed by Leeds City Council where we have a culture of excellence and are continually striving to drive up standards. It’s not a traditional transactional commissioning role, it is a practice based, child focused, transformational commissioning role that delivers outstanding outcomes for children, cost improvement and value for money using innovative approaches and agile responses in a challenging external market. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions. About you As a Commissioning Officer, you will bring to the role:  Experience in commissioning and/or project management and/or front line working with children and families with transferable skills. Flexibility to contribute to all aspects of commissioning, contract management and quality assurance across the Children and Families Directorate. A passion for learning with the ability to challenge and drive change. A restorative mind-set, focussed on improving outcomes for children and young people. The ability to use own initiative and take ownership of work programme. About the role This is an exciting opportunity to join the Children and Families Commissioning & Market Management Service. The service has a critical role as a core function in the directorate and with its partners to deliver priorities in the Children and Young People’s Plan and obtain the best possible outcomes for children and families. The service covers a wide range of different commissioning areas including family support, early help, placements, SEND, regional and national adoption, youth services, learning inclusion and regional commissioning. The team is responsible for commissioning 100+ different contracts worth approximately £20 million per year in addition to over £50 million spend on placements and SEND learning. We ensure the voice of children and families is at the heart of what we do. We work with partners and young people to help design our services. We engage with internal services and providers to ensure there is a strong market able to deliver our services. We use a range of monitoring and contract management methods to measure performance and outcomes and drive continuous improvement. We work with partners such as the NHS to achieve the best outcomes and make the most effective use of resources, including joint commissioning. We embed safeguarding, equality and quality assurance across our commissioning activity and service delivery. We commission services based on evidence and value for money. We have a bespoke brokerage team. We are keen to recruit the right people that have the ingredients to develop into exceptional commissioners. There will be a full induction to develop people who can demonstrate the right knowledge and aptitude. Regardless of your previous experience all successful candidates will be required to undertake continuous professional development. You will gain or strengthen best practice knowledge of various aspects of children’s service delivery, technical commissioning skills including commercial acumen and value for money techniques. As a core service in Children and Families, you will be integral to decision taking. What we offer you We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further. How to apply We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job Purpose: Working as part of the Commissioning Service you will assist in effective delivery of commissioning and contract management outcomes, modelling values and behaviours to help us to achieve our ambition to become the best city council in the country, and our partnership aspiration to be a Child Friendly City. Through commissioning and contract management processes you will support colleagues to deliver our collective responsibility to keep all children safe. Using the principles of project management you will undertake aspects of the commissioning programme including: Contributing to the Strategic Review of services Managing a portfolio of contracts and support colleagues in the management of complex services. Co-ordinating projects within the Commissioning Manager’s portfolio Contributing to the procurement of services Using appropriate tools and practice to identify and quantify need. Undertaking data analysis of service performance and completion of reports which can influence decision making Managing relationships with internal and external stakeholders to ensure effective and efficient service delivery Designing and developing services to improve children’s outcomes and meet need whilst ensuring efficiency and effectiveness. Designing and implementing suitable mechanisms to measure impact and co-ordinate the evaluation of contracts and the practical application of lessons learned Supporting the active involvement of children and young people and families in how Children and Families services are commissioned and delivered and how they contribute to the ambitions of the Council as set out in the City Plan for Leeds, ensuring that children and young people have a voice and their views are heard Developing and maintaining knowledge of key work programmes and service area priorities Developing and maintaining systems and processes such as Safeguarding, Quality Assurance, Information Governance, Performance and Risk Assessments across the team. IF REQUIRES A DBS CHECK - Special Conditions this post is subject to a higher level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Responsibilities: Use of project management techniques to support the strategic review of services, commissioning of new services and the re-commissioning/decommissioning of existing services as required  To co-ordinate joint working within the directorate, across the council and with external partners as appropriate  To be responsible for the contract management of a portfolio of services including effective relationship management with partners, value for money and achievement of quality standards and efficiencies where required.  To contribute to and oversee the development of processes and practices that will deliver and support key developments in the commissioning function.  To develop a working knowledge and understanding of contracted services to inform commissioning  Lead regular monitoring meetings associated with the portfolio of contracts and ensure that delivery is achieving expected targets and outcomes.  To develop and manage project meetings to include key stakeholders in any commissioning outcome  To actively facilitate children and young people’s voice in all aspects of commissioning and to contribute to the sustaining of a culture that consistently meets the needs of, and listens to, children, families and stakeholders.  To adopt a restorative approach in your interactions with colleagues, providers, service users and stakeholders and to provide high support and high challenge to providers as part of driving continuous improvement  To contribute to the preparation and presentation of complex information in a variety of formats to a range of audiences including preparation of reports and briefings to support effective decision making at a strategic and political level within the Council.  To undertake effective evaluation of projects and contracts including data collection; collation and scrutiny of performance management information; benchmarking; report writing; and the implementation of practical outcomes and lessons learned.  Work effectively with the Corporate Procurement Team to ensure compliance with all relevant procurement procedures and to support the commissioning team to undertake its responsibilities in relation to the procurement of commissioned services.  To develop a working knowledge of relevant Council, Directorate and Partnership plans and priorities and understand the implications for service areas  To support colleagues in preparing and providing briefings, guidance and support to senior officers, elected members and staff across the council in relation to one or more service areas  To work on behalf of the team or represent PO4 Commissioning Manager on specified work areas where required.  To support the development of key policy and strategy relating to the commissioning of services  To ensure due regard is taken of equality and diversity when designing, delivering or reviewing policies, strategies, services and human resources and ensure that any mitigating actions are delivered.  To assist in ensuring compliance with governance and procedural requirements relating to the work of the team. This may include in relation to commissioning, contract management, procurement and financial management.  To provide effective line management and supervision (as required) within the service area  To maximise resources for the City including supporting partnerships and service area bids for resources  To ensure commissioning activity takes place within available budgets, efficiency targets are met and services provide value for money. Using a restorative approach, make a positive contribution to the development of working practices within the commissioning and market management team.  The responsibilities below are generic that would be expected of LCC employees Flexible and adaptable to change to assist other services as required commensurate to grade  Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills  Improve own practice through observation, evaluation, discussion with colleagues and development programmes.  To work collaboratively with colleagues, knowing when to seek help and advice.  Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.  Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person  Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.  Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures. The Council has adopted a flexibility protocol and this role will be expected to work within these parameters. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Qualifications PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements Method of Assessment will be through one or more of the following Application Form, Test, Interview, and Certificate Skills Required Excellent communication skills with the ability to influence, negotiate and establish credibility for the service, enhance its reputation, and to form positive relationships with internal services and external partners.  Able to work flexibly across different work locations and areas as appropriate.  Knowledge Required Knowledge and understanding of evidence-based approaches within the context of services to children, young people and families e.g. Outcomes Based Accountability and Restorative Practice Demonstrate a knowledge of provider markets and in particular the role of the third sector in supporting the delivery of positive outcomes for children and families. Demonstrate an understanding of the Child Friendly City concept and the voice and influence of children and young people to underpin this Understanding of commissioning principles and practice including the commissioning cycle and procurement. Understanding of issues relating to contract management and compliance including performance and risk management Knowledge of the Council’s decision-making processes and the ability to use MS Office and IT packages to produce reports and information to support decision making practices and briefings for officers and elected members. Knowledge of current local and national issues impacting upon the service and can demonstrate a clear linkage with the needs of children and children and young people across the city. Experience Required Relevant technical skills, knowledge, qualifications and membership of relevant professional bodies and evidence of commitment to ongoing professional development. Ability to use MS Office and IT packages to produce accurate reports and information to support commissioning practices.  Experience of working within a multi-agency environment and forging and driving successful partnerships e.g. external partners; Members; schools etc  Behavioural & other Characteristics required Committed to continuous improvement. Ability to understand and observe Leeds City Council Equal Opportunities Policy. To carry out all duties having regard to an employee’s responsibility under Health & Safety Policies. Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development Understand and embrace our values, behaviours and codes of conduct.  DESIRABLE REQUIREMENTS: It is desirable that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role. Candidates are not required to meet all the Desirable requirements however these may be used to distinguish between acceptable candidates.   Method of Assessment will be through one or more of the following Application Form, Test, Interview, and Certificate Skills Required Ability to find and implement creative and innovative solutions to complex managerial problems. Knowledge Required Knowledge and familiarity of current working practices of key partners to support commissioning activity. (education, early years, youth work, family support, complex needs, youth offending, social work, public health, children’s transport, residential and housing support services)  Understanding/experience of a range of improvement methodologies to drive service improvement Experience Required Management/supervisory experience within the relevant children’s services environment (i.e. schools, colleges, or local authority) with specific responsibility for implementing policy via service delivery and outcomes. Experience of developing and managing strategies leading to successful outcomes for children within the relevant environment.  Experience of managing, supporting and developing individuals and teams and promoting a ‘can do’ attitude within a context of continuous improvement and improved outcomes for children and young people  Experience of effective staff management and financial accountability within recognised rules and procedures and within a context of delivering successful outcomes for service users  Experience of health & safety and risk management and safeguarding practices (including CSE) to ensure the well being and safety of staff and service users.  Apply for this job Read Less
  • Cleaning Operative  

    - Leeds
    Job title: Cleaning OperativeSalary: A1 £24,480 (pro rata)Hours: Vario... Read More
    Job title: Cleaning Operative
    Salary: A1 £24,480 (pro rata)
    Hours: Various
    Contract: Permanent
    Location: Leeds

    As a Cleaning Operative you’ll thrive on bringing a positive can-do attitude approach to your work and focusing your effort on actions that will have the biggest impact.

    This role is about more than keeping buildings clean and safe; you will make a real difference in the community, support good health and wellbeing and provide a quality service that meets the needs of our clients.

    We offer this role on either a term-time only (39 weeks per year) or full-year contract, with part-time and full-time hours available. There are opportunities to work in various locations across Leeds.

    Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

    About you
    As a Cleaning Operative, you will bring to the role: Willingness to work flexibly across different sites and areas Experience in or aptitude to learn the use of mechanical cleaning equipment Awareness of hygiene, health and safety such as using protective clothing and safe handling of cleaning materials Ability to work as part of a team and act on instructions from supervisors Willingness to take part in training and attend courses as requested About the role
    As our next Cleaning Operative you’ll contribute to delivering a healthy, safe and welcoming city for people of all ages, and from all communities. The role is integral to our cleaning and facilities management team. We strive to deliver high standards of work across Leeds, including maintaining cleaning standards in schools, community buildings, Leeds City Council owned buildings and housing stock. You will be involved in cleaning all spaces within buildings, including some high-level cleaning. We have your safety and wellbeing at heart and will provide full training and equip you with all necessary cleaning equipment and protective gear. We want you to contribute to building Team Leeds – made up of the people who live or work here, and those who champion the city nationally and internationally. What we offer you We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of to help you boost your wellbeing and make your money go further How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job description Job Purpose  Responsible for cleaning in the following buildings schools, colleges/further education centres, day centres, multistorey flats, maisonettes, sheltered housing complexes, public libraries and any other building that may be acquired under the Leeds City Council cleaning contract.  Responsibilities Use of mechanical cleaning equipment including suction cleaners, scrubbing/buffing machines, hot water extraction machines, combined scrubber/drier machines and wet suction machines Handling and use of cleaning materials in accordance with recommended procedures. Clean in all areas within a building including toilet/hygiene areas, corridors, landings, staircases, entrances, craft rooms, including woodwork, engineering and cookery hall, gymnasium, classrooms, offices, halls High level cleaning, washing of walls, windows, glass using appropriate equipment. Routine contact with customers. Work to operational specifications and quality assurance work schedules. Work as part of a team and act on instructions from senior staff. Wear appropriate protective clothing including rubber gloves. With specific protective clothing, training and equipment remove discarded syringes and needles. Operatives need to be aware of the potential of ‘Needle stick injuries’ as a consequence of contact with hypodermic syringes. Flexible and adaptable to change to assist other services as required commensurate to grade. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Qualifications No formal qualifications are required. Essential requirements It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements. Able and willing to work flexibly across different work locations and areas as appropriate. Able to use toxic materials in the process of general cleaning. Able to work as part of a team and act on instructions from Area Supervisors. Able and willing to work at short notice. Able and willing to cover different duties as requested commensurate with grade. Able and willing to wear corporate clothing as required. Able to use a variety of cleaning equipment. Able to operate mechanised cleaning equipment Essential behavioural and other characteristics Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon Able to understand and observe Leeds City Council equality and diversity policies. Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies. Willingness to actively participate in training and development activities.  Flexible and adaptable to change to assist other services as required commensurate to grade.  Participate in appraisal, training, and development activities. Be aware of and comply with Leeds City Council policies and procedures. Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality and diversity policies of Leeds City Council.  Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. The council has adopted a flexibility protocol and the role will be expected to work within these parameters. Apply for this job Read Less
  • Early Years Apprentices (Little Owls)  

    - Leeds
    Job title: Level 2 Early Years Practitioner Apprenticeship Salary: A... Read More
    Job title: Level 2 Early Years Practitioner Apprenticeship Salary: A1 - £24,413 (pro rata for Term Time Only) Hours: 37 hours (term time only and all year round) Contract: Apprenticeship  Location: Various Little Owls Nurseries Timeline Leeds City College Information Assessment Session: Provisionally scheduled for 14th January 2026 Leeds City Council Interviews: Provisionally scheduled for week commencing 26th January 2026 and 2nd February 2026. NB: These dates may be subject to change. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions. Join a dynamic team delivering high-quality childcare and an engaging Early Years curriculum, supporting children’s holistic development and helping to shape their futures while gaining valuable experience in a nurturing and professional environment. As an apprentice, you’ll work at a Little Owls Nursery and get hands-on experience. You’ll gain new skills and work alongside experienced staff. An apprenticeship includes regular training with Leeds City College. At least 20% of your working hours will be spent training or studying. Skills and Qualifications Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Team working Initiative Non judgemental Patience Physical fitness Commitment Trustworthy and reliable Punctual and hardworking Qualifications  GCSE in English (grade C / 4) and desirable Maths (grade C / 4) What you’ll do at work To support the team to provide high quality care and education for all children and support for families. To support the team to provide a broad and balanced Early Years Foundation Stage curriculum that will meet the requirements of relevant national and local standards. To learn how to follow Individual Education Plans (IEPs) and the Early Support Programme for children with Special Educational Needs (SEN) and implement that learning in the workplace.
    To learn to observe and monitor children’s development and contribute to written reports of their progress and to implement that learning in the workplace. To follow the process for reporting any suspicious or suspected non-accidental injury complying with Departmental Child Protection Procedures in line with Local Safeguarding Children Board Procedures (West Yorkshire Consortium Procedure Manual). To understand and support Leeds City Council and Departmental Policies including these on Equal Opportunities and Health and Safety. To undertake other duties commensurate to the post or grade as required by the Department. To undertake the accountabilities of the post in accordance with Council policies including the Equal Opportunities and Health and Safety policies. How to apply Applications are through Leeds City College. Please click on the link below for the online application page: Vacancy 1 - Level 2 Early Years Practitioner Apprentice – Find an apprenticeship – GOV.UK Vacancy 2 - Level 2 Early Years Practitioner Apprentice – Find an apprenticeship – GOV.UK If you have any queries or would like an informal chat about the role please contact Andrea Smith (Support Services Manager) on: 0113 3784516 A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Leeds City Council Job Profile Special conditions this post is subject to a higher level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Job purpose To support the provision of a stimulating and effective Early Years Foundation Stage curriculum, which will enhance children’s emotional, social, physical and intellectual development. To support the provision of high quality child care that meets the professional inspection standards. Qualifications GCSE English C/4 or equivalent Responsibilities To support the team to provide high quality care and education for all children and support for families. To support the team to provide a broad and balanced Early Years Foundation Stage curriculum that will meet the requirements of relevant national and local standards. To learn how to follow Individual Education Plans (IEPs) and the Early Support Programme for children with Special Educational needs (SEN) and implement that learning in the workplace. To observe and monitor children’s development and contribute to written reports of their progress and to implement that learning in the workplace. To follow the process for reporting any suspicious or suspected non-accidental injury complying with Departmental Child Protection Procedures in line with Local Safeguarding Children Board Procedures (West Yorkshire Consortium Procedure Manual) To refer parents and families for support where necessary. To report any injury or accident ensuring that health and safety of the individual is maintained. If necessary, to take responsibility for a group of children during any building evacuation. To support the team to provide educational visits for children and families, observing Health and Safety policies. To understand and support Leeds City Council and Departmental Policies including these on Equal Opportunities and Health and Safety To undertake other duties commensurate to the post or grade as required by the Department. To undertake the accountabilities of the post in accordance with Council policies including the Equal Opportunities and Health and Safety policies. To maintain client confidentiality. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements. Essential Behavioural and other Characteristics Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon Able to understand and observe Leeds City Council equality and diversity policies. Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies. Willingness to actively participate in training and development activities. Flexible and adaptable to change to assist other services as required commensurate to grade. Participate in appraisal, training, and development activities. Be aware of and comply with Leeds City Council policies and procedures. Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. Apply for this job Read Less
  • Senior Social Worker/OT/AMHP  

    - Leeds
    INTERNAL ONLY VACANCY. This post is open to existing Leeds City Counci... Read More
    INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates. Job title: Approved Mental Health professional Salary: PO3 £42,839 - £46,142 (Plus AMHP Increment and 15% unsociable Hours) pro rata Hours: 37 Contract: Permanent Location: Becklin Centre As an AMHP within the Crisis Hubs, 136 Suite, and Crisis Assessment Unit (CAU), you will play a pivotal role in supporting individuals during times of acute mental health crisis. You will lead on Mental Health Act assessments for those referred to the service, ensuring timely and compassionate interventions. This role offers the opportunity to develop and maintain specialist expertise in the acute care of people with serious mental health conditions, including the safe management of individuals at significant risk whilst in mental health crisis. You will bring a strong understanding of mental health services and relevant legislation under the Mental Health Act, and you will be committed to delivering care to the highest possible standards. Collaboration is at the heart of this role—you will work closely with colleagues across the Crisis Service, Street Triage, the 136 Suite, and CAU to provide integrated, person-centred support that makes a real difference in people’s lives. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions. About you As a AMHPyou will bring to the role: Approved Mental Health Professional qualifications Experience of working with people at risk whilst in mental health crisis Assessment and problems solving skills, particularly in the area of crisis assessment and treatment. Ability to consult, liaise and negotiate with service users, carers/family members, other professionals and the wider community. Ability to work within a multi-disciplinary team. Able to demonstrate evidence based practice. A commitment to the delivery of services that are responsive to clients` culture, gender and families Good written and verbal communication skills. Able to prioritise work whilst working under pressure. Ability to assess people at risk. Able to delegate work whilst working under pressure. Demonstrate ability to act on own initiative. Ability to work in partnership with other teams and services Team player Knowledge A good understanding of mental health services, including relevant legislation. A clear understanding and commitment to the Crisis Assessment Service, as defined in the Operational Policy A good understanding of Crisis Assessment Services. A clear understanding of professional role. A high level of Ownership and Understanding of the Care Programme Approach. Personal Characteristics Current drivers license Ability to find way round a large inner city area. Capacity to embrace change and be proactive in the context of a new service. Able to work across a full working week ie 7 days. Calm and confident with people who are in distress. Reflective and considered approach to problem solving. Sensitive to the needs of diverse communities. About the role As our next AMHPyou will have good assessment and problems solving skills, particularly in the area of crisis assessment and treatment. Ability to consult, liaise and negotiate with service users, carers/family members, other professionals and the wider community. Ability to work within a multi-disciplinary team. Able to demonstrate evidence-based practice. A commitment to the delivery of services that are responsive to clients` culture, gender and families Good written and verbal communication skills. Defensible decision making and recording Able to prioritise work whilst working under pressure. Ability to assess people at risk. Able to delegate work whilst working under pressure. Demonstrate ability to act on own initiative. Ability to work in partnership with other teams and services Team player What we offer you We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further How to apply Please complete the application form. Read our guidance for further advice on completing your application. A Disclosure and Barring Service (DBS) check against Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.  We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying. Job Description Job Purpose As an AMHP attached to the Crisis Hubs, Section 136 Suite, and Crisis Assessment Unit (CAU), you will play a vital role in supporting individuals experiencing acute mental health crises. You will take the lead in conducting Mental Health Act assessments for those referred to the service, ensuring timely, lawful, and compassionate interventions. This position offers the opportunity to develop and maintain specialist expertise in the acute care of people with severe mental health conditions, including the safe management of individuals at significant risk during crisis situations. Collaboration is central to this role. You will work closely with colleagues across the Crisis Service, Street Triage, the Section 136 Suite, and CAU to provide integrated, person-centred support that makes a meaningful difference in people’s lives. Responsibilities  To carry out Mental Health Act Assessments, particularly people detained on Section 136, consider Mental Health Act Requests for people that are not known to secondary mental health services, MHA requests for people in Crisis Assessment Unit and Gatekeep assessments for people attached to the Crisis Hubs. To take a lead role in screening and assessment, and provision of crisis management for people referred to the service who are in crisis. Provide a service, which is in line with the team operational policy i.e. client focused, accessible and responsive. Maintain and develop expertise in the acute care of people with a serious/acute mental health problem, including the management of people at significant risk of suicide.  Provide advice, support and guidance on AMHP work to less experienced team members. Maintain and update case notes and other records on Health System, write reports as required; give evidence in court in relation to care or other proceedings. Assist in the planning and developing of future services and policies and promote innovative ways of developing support to service users. Supervise students and offer support to trainees, other team members and/or volunteers. On the basis of assessed needs and risks and, using a person centred approach, devise and implement service and support plans which correspond to the assessed needs of service users, their families and carers in line with procedures. Responsible for analysing information to support the ongoing needs of service users, their families and carers. To use a Safeguarding framework and have experienced or likely to experience significant harm. Provide written and verbal reports which are concise, informative and based on analysis of complex evidence which can be used within the legal context. Use management information systems, keeping them up to date and able to provide concise and accurate information about circumstances and plans within the requirements of data protection. Be compliant with relevant governance, policy and procedures. Develop and maintain effective working relationships with other professionals within the directorate and partner agencies to ensure integrated, holistic and multidisciplinary approach to the care management and safeguarding of service users. Contribute to the promotion of improved outcomes for individuals, families, carers and groups from diverse and disadvantaged communities. Be responsible for understanding and applying all relevant practice standards, policies and procedures. Maintain an awareness of related theories and legislation. Disseminate knowledge and contribute to the delivery of a high standard of service. Responsible for planning and negotiating a range of appropriate services and interventions that meet the needs of service users within delegated levels of responsibility. Identify and implement strategies for responding appropriately to concerns about practice or procedures, seeking guidance if required. Appropriately participate in meetings and relevant forums and convene and chair multi agency meetings in line with procedures. Organise work activities taking account of the need to prioritise tasks and responsibilities ensuring statutory legislation and service priorities are met. To work to and within the prescribed national Professional Capabilities Framework To participate in training and development activities that ensures up to date knowledge, skills, and continuous professional development. To comply with the requirements of all Leeds City Council and Directorate policies and procedures and staff instructions, including responsibilities under Health and Safety policy and procedures To actively promote and support Leeds City Council’s and Directorate policies on Equality and Diversity To undertake any other duties and responsibilities appropriate to the grade and purpose of the job as may be determined by the directorate Work to the prescribed standards for service provision and maintain performance and develop practice and experience in line with personal targets as agreed with line manager through supervision and appraisal. Under the direction of the Team Manager undertake specific pieces of work in relation to customer feedback, representations, complaints, multi agency projects or service developments and make recommendations or actions plans to implement these to improve service delivery. Contribute to the development of practice and services through participation in workshops, and consultations. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Qualifications Appropriate professional qualification as an Approved Mental Health Professional (AMHP), (BSc, BA, MA, DipSW, CQSW or equivalent) Registration with Social Work England (SWE). Occupational Therapist Registration with HCPC upon commencement of the post and maintain registration.  Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements. Skills Required Able to effectively plan, manage, prioritise and evaluate work with service users. Ability to plan, prioritise and time manage a complex workload. A high level of effective written and verbal communication and the ability to pass information accurately and concisely with a range of partners and service users, carers and colleagues. Able to overcome resistance and to exercise assertiveness in appropriate situations when working with individuals, families, carers and other agencies. Ability to negotiate, challenge and manage conflict.
    To innovate and problem solve with the ability to identify appropriate social work interventions in order to promote positive change. Ability to devise, implement review and evaluate service and support plans. Ability to assess the needs of and work with individuals and groups using a person centred approach. Ability to exercise individual judgement and consult where and when necessary. Ability to be flexible, creative and use own initiative. Ability to maintain accurate service user records, assessments and follow policy and procedure. Able to record, evidence and communicate using technology. Able to exercise individual judgement, assess risk and consult where and when appropriate. Ability to chair multi agency and other meetings and represent the Council in a professional capacity. Able to develop self and others including mentoring, supervision and development of AMHP student placement. Able to lead and motivate staff. Knowledge Required Appropriate Social Work/ Occupational Health professional qualification (BSc, BA, MA, DipSW, CQSW, or equivalent). Registration with Social Work England (SWE) or HCPC. Recent relevant professional development. Knowledge and understanding of the legislative framework appropriate to the needs of service users from a wide range of backgrounds. Understanding of the roles and responsibilities of statutory and voluntary agencies. Basic awareness of IT systems including Microsoft Office, Teams, Internet and Email. Of current, trends, policies, legislation and regulatory bodies in relation to vulnerable people within a social care setting. Demonstrate an understanding of the importance of confidentiality and the needs and wishes of individuals, families and carers as appropriate. Demonstrate an awareness of needs and safeguarding issues associated with vulnerable people. Demonstrate an understanding of diversity issues within local communities. A good understanding of the challenges of working within a multi-agency environment. Experience Required Significant experience of working in a statutory setting. Experience of working in a multi-agency setting. Demonstrated creativity in tackling and solving problems. Of working within and implementing a person centred/child focused approach. Experience of supervising, supporting, encouraging and advising qualified and non qualified staff.
    Use of reflective practice techniques to critically analyse information to inform decision making and planning. Producing written records and reports to a high standard for a variety of purposes with language suited to function. Managing a high level, complex and diverse caseload within agreed parameters, policy and procedure.
    Application of information gathering skills to make and contribute to assessments Essential Behavioural & other Characteristics Understand and embrace Leeds City Council Values and Behaviours and codes of conduct Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon Able to understand and observe Leeds City Council policies and procedures. Carry out all duties having regard to an employee’s responsibility under Health, Safety and Wellbeing Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills. Flexible and adaptable to change to assist other services as required commensurate to grade. Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates. Skills Required Possession of a full current driving licence. Knowledge Required Consolidation of learning for specialist practice. Of the range of local mental health services available to users, families and carers. Experience Required Of working and reporting within a court environment. Of working with a wide range of user groups. #INT #LI-DNI Apply for this job Read Less
  • Senior Technical Officer  

    - Leeds
    INTERNAL ONLY VACANCY. This post is open to existing Leeds City Counci... Read More
    INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates. Job title and organisation: Senior Technical Officer
    Salary: C3 £32,061 - £33,699
    Hours: 37 
    Contract: Permanent 
    Location: Merrion Centre, Leeds with hybrid working options available Introduction As part of the technical support team you’ll thrive on providing an effective, efficient and customer focused service to a range to stakeholders including Planning and Building Control Officers, Elected Members, applicants and their agents, members of public, The Planning Inspectorate and solicitors. About you We are looking for people who: Have excellent organisational and communication skills Are able to use their own initiative to resolve complex situations Have great customer service skills Good attention to detail following agreed processes and procedures Experience and knowledge of processing planning applications is essential About the role Senior Technical Officer x 1 – Registration Team A Senior Technical Officer is required to take the lead in organising and administering plans panel meetings via network platforms, as well by attending meetings at the Civic Hall. You will be responsible for liaising with corporate governance, legal services, planning officers and elected members and should have a good knowledge of the plans panel protocols. You will register, administer and validate complex major planning and building control applications, including tree applications, contaminated land consultations and compliance cases acting as a point of reference for less experienced colleagues. As part of the role you will be responsible for carrying out 1-2-1’s for Technical Assistant Apprentices and provide constructive feedback following coaching or cross training to feed into staff appraisals. Candidates must have a flexible approach to their working hours and location, as you will be expected to work in Merrion House and the Civic Hall outside of standard office hours, in order to support the Plans Panel meetings.  How to apply Apply for this job online by completing the online application form. for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose: Responsible for carrying out complex administrative processes related to planning and building control applications. The primary objective is to provide an efficient and customer focused service to various stakeholders, including elected members, applicants, the public, internal customers, the Planning Inspectorate, and solicitors.  Responsibilities Assist the Technical Support Manager in managing a team to ensure the efficient and effective delivery of technical functions related to processing planning and building control applications. Stay updated on current planning legislation for planning and building control applications, Interpret statutory requirements and GDPR, and identify and recommend in-house IT and process changes to meet planning legislation. Validate and review complex and major planning and building control applications, ensuring compliance with standard details, information, drawings, plans, forms, and other submitted materials using geographical information systems. Proficiently measure plans electronically and in paper format. Organise and administer key planning events, such as plans panel meetings and planning appeal inquiries, using network platforms, at the Civic Hall, or within the local community. Schedule and agree the yearly plans panel meeting calendar for elected members, the chief planning officer and internal stakeholders in accordance with agreed protocols and publicity dates Assist team members with difficult situations or complex planning and building control application types, and fee calculations, resolving issues independently. Raise invoices and prepare financial access reports in line with financial regulations to feed into team statistics and performance figures Assist Senior Officers in the operation of financial procedures Take ownership of customer, member, and agent inquiries, proactively resolving most inquiries and maintaining a polite and professional approach in difficult or abusive situations. Liaise with corporate contact centre and identify training needs and skills gaps to improve staff effectiveness when dealing with general planning queries Liaise with the head of service and DIS to rectify and reissue inaccurate planning decision notices Provide support, motivate, coach, and develop the team, serving as a point of reference for new and existing staff involved in administering all planning and building control application types. Carry out 1-2-1’s for Apprentice Technical Officers providing constructive feedback to feed into staff appraisals and carry out appraisals as required Deputise for the Technical Support Manager in their absence commensurate with grade. Advise customers, agents, and staff on planning and building control applications, fee calculations and development issues. Play a key role in workload allocation, focusing on customer service and delivering quality outputs to meet agreed service level agreements. Collaborate with elected members, service users, and community representatives to support open, responsive, and accountable government. Cultivate and maintain strong working relationships with internal and external customers. Ensure consistent adherence to procedures and systems, keeping them up to date, and effectively communicating any changes. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements. Able to make an effective contribution to internal and external meetings Able to manage conflicting and competing priorities Able to interpret planning legislation and plans panel member protocols and provide advice accordingly Able to take forward initiatives and policies from development through to implementation Able to work flexibly across different work locations and areas as appropriate.  Able to support, coach, and mentor team members acting as a point of reference for more complex planning applications. Able to measure plans both electronically and in paper format. Able to respond to and support others responding to planning and building control-related topics. Good understanding of IT and its role in delivering E-government and service improvements. Good understanding of the Town and Country Planning system and knowledge of planning legislation Good understanding of the Data Protection Act and its application in a planning and development environment Knowledge of planning and building control processes and their implementation Experience of CAPS Uniform system and /or other geographical-based computer systems including electronic document imaging Experience of dealing with internal and external customers and taking the lead in resolving difficult situations Experience of working to strict deadlines Essential Behavioural & other Characteristics Understand and embrace Leeds City Council Values and Behaviours and codes of conduct Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon Able to understand and observe Leeds City Council equality and diversity policies. Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies. Willingness to actively participate in training and development activities Flexible and adaptable to change to assist other services as required commensurate to grade. Participate in appraisal, training, and development activities, including developing and agreeing with a Personal Action Plan and achieving its aims and targets. Be aware of and comply with Leeds City Council policies and procedures. Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person Prepared to be flexible and proactive and adapt to changing circumstances at short notice and ability to respect the sensitive and confidential nature of the work. The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. Customer focused with good understanding of service delivery issues Prepared to be flexible and proactive and adapt to changing circumstances at short notice and ability to respect the sensitive and confidential nature of the work. Conscientious and committed approach towards completing tasks accurately and to deadlines to achieve service objectives. Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates. Experience of event organisation including virtual meetings held via network platforms #INT #LI-DNI Apply for this job Read Less
  • Support Officer  

    - Leeds
    Job title: Retirement LIFE Support Officer Salary: B3 £26,403 - £28,14... Read More
    Job title: Retirement LIFE Support Officer Salary: B3 £26,403 - £28,142 Hours: 37 hours Contract: 4 Full Time positions Location: Citywide Service - successful applicants will be allocated to 1 of 7 geographical teams, based in offices within Retirement LIFE buildings with occasional work from home. Retirement LIFE – ‘Living In a Friendly Environment’ is at the heart of the services we deliver, using person centred Better Conversations principles to ‘work with’ older people to support their health and well-being. As a Support Officer you’ll thrive on a fast-paced role supporting older people with their health and wellbeing to remain independent. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions. About you As a Support Officer, you will bring to the role: Passion to work with and support older people Patience and understanding for customers Organised approach to your work managing a variety of queries each day Strong record keeping to maintain welfare records and support files Ability to work well as a team About the role As our next Support Officer, you’ll be fundamental in ensuring tenants within our 4000 Retirement LIFE properties are maintaining their independence and can access support they need through your referrals and signposting. You will experience a varied role of housing related support, support file planning, facilitating activities and promoting social interaction, and maintaining safe buildings for customers. You will be supporting the citywide Age Friendly Strategy ambition to make Leeds the Best City to Grow Old in. What we offer you We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further How to apply Apply for this job online. Please complete the online application form. Read our guidancefor further advice. Please check your information carefully and ensure you complete all sections before submitting your application. We will be reviewing applications while the advert is live and may close it early if we receive a high number of applications. We encourage you to apply as soon as possible to ensure your application is considered and to avoid disappointment. We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job description Job Purpose: To deliver an efficient, customer focused service which maximises performance levels and achieves continuous improvements in all areas of Retirement Life housing management services. Responsibilities: To deliver housing related support to older people living in Retirement LIFE housing schemes and associated floating support schemes. Undertake regular contact with older people, including visits, telephone calls, email and text messaging to support and enable tenants to live independently whilst promoting dignity, choice and confidentiality. To work with tenants to develop and review support plans and risk assessments to promote independence in a safe environment - identifying practical, domestic and budgeting support needs. To assist in providing a range of housing management services to support tenants moving into and leaving Retirement LIFE housing. To make referrals to other agencies and Council services and advocate on behalf of tenants, where appropriate, and support tenants to liaise with area housing offices. To ensure the Council’s safeguarding procedures are utilised where appropriate. To work within Council policies and procedures, including data protection and financial regulations. To ensure the Council’s health and safety policies are adhered to. Work flexibly to meet service requirements. To support the achievement of equality and diversity in both employment and service delivery, including the promotion of equality of opportunity. To promote and deliver the priorities, values and objectives of Leeds City Council at all times. To maintain accurate records and track progress of work. To assist with the induction of new staff including the demonstration of duties. Flexible and adaptable to change to assist other services as required commensurate to grade Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills Improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD Programmes. To work collaboratively with colleagues, knowing when to seek help and advice. Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested. Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equality & diversity policies of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures. The Council has adopted a flexibility protocol and this role will be expected to work within these parameters. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Qualifications None required  PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements Method of Assessment will be through one or more of the following Application Form, Test, Interview, and Certificate Skills Required Ability to communicate with the general public in a responsive manner. Ability to demonstrate patience and understanding with customers. Ability to deal with relevant procedures and maintain standard documentation. Ability to advise service users on relevant procedures. Ability to work within a team. Ability to communicate effectively and sensitively face to face, in writing and by telephone. Ability to demonstrate customer care To adhere to LCC Financial Rules and Regulations and Standing Orders. Ability to use computerised systems. Ability to record and maintain information received from all sources accurately. To provide a welcoming environment to customers. To assist other members of staff with duties when required. A good level of numeracy and literacy skills Able to work flexibly across different work locations and areas as appropriate.  Knowledge Required Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities. An awareness of housing and support needs of older people An awareness of customer care Experience Required Of providing housing related support to individuals Of working as part of a team Of working with the public Behavioural & other Characteristics required Committed to continuous improvement. Ability to understand and observe Leeds City Council equality and diversity policies. To carry out all duties having regard to an employee’s responsibility under Health & Safety Policies. Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development Understand and embrace our values, behaviours and codes of conduct. #EXT #LI-DNI Apply for this job Read Less
  • West Yorkshire Combined Authority is delivering a transformative Mass... Read More
    West Yorkshire Combined Authority is delivering a transformative Mass Transit scheme to connect communities, reduce congestion and support sustainable growth across the region. As a key partner, Leeds City Council is seeking an accomplished Nature Conservation expert to help shape the environment for this major transport infrastructure. This role offers the opportunity to support nature conservation strategies for the forthcoming West Yorkshire Mass Transit – playing a central role in the TWAO (Transport and Works Act Order) process and representing the organisation at public inquiries. This role will be a cross-boundary resource for both Leeds City Council and Bradford Council to reflect Phase 1 of the Mass Transit system which will see routes from Leeds to Bradford and south Leeds to the city centre. About you As a Nature Conservation Officer you will bring to the role: A relevant qualification or specialist degree relevant to the role. Detailed understanding of the relevant specialism, legislation and practice.  Detailed understanding of current UK planning policy, legislation and practice.  Experience of working effectively with others to deliver cross projects. About the role  As a Principal Nature Conservation Officer you will play a key role in assessing, managing and mitigating nature conservation impacts associated with the planning, construction and operation of the Mass Transit system. Your role will be integral to ensuring developments are compliant with complex ecology and BNG requirements, shape city-wide nature conservation policy and provide expert guidance on planning and environmental matters. This is a unique opportunity to apply your technical expertise in forward-thinking local authorities and your insights will directly influence how people live work and thrive in our communities. Key responsibilities of the role will include: Contributing to statutory and regulatory processes, including the preparation of Transport and Works Act Orders (TWAO), and representing the organisation in formal proceedings such as public inquiries. Review Environmental Impact Assessment (EIAs), planning applications and technical reports related to ecology and BNG impacts Provide specialist guidance on ecology and BNG mitigation measures throughout the design and construction stages, including the drafting of robust planning conditions. The service is based in Merrion House in Leeds City Centre, but has adopted a flexible, hybrid working model.  There is an expectation that work will also be undertaken in Bradford at Britannia House in Bradford City Centre. Read Less

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