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Leader Online Ltd
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  • HGV1 Driver- Nights  

    - Peterborough
    Reporting directly to the Transport Manager, as an HGV Driver you will... Read More
    Reporting directly to the Transport Manager, as an HGV Driver you will be responsible for the safe and timely transportation of goods from one location to another. The role involves long-distance driving, strict adherence to road safety regulations, and ensuring cargo is delivered efficiently and on schedule. A valid HGV licence and knowledge of vehicle maintenance are essential.At Leader Online, we are guided by our values of Teamwork, Care, Customer Centricity, Respect, and Integrity. We are looking for someone who embodies these values and brings them into their day-to-day role.Please note that this role requires a basic DBS check, in line with our commitment to safety and responsibility.RequirementsThis role will include taking accountability for: Driving and Delivery Operative HGVs (Class 1 or Class 2) to transport goods to various destinations.Ensure timely and safe delivery of goods as per the scheduleFollow designated routes and schedulesAlways drive the vehicle in line with all statutory and legislative regulationsSafety and Compliance Adhere to all road safety and traffic regulations, including telematics and driving rules.Conduct pre-trip and post-trip vehicle inspections to ensure roadworthinessComply with all UK and EU driving regulations and the Working Time Directive and ensure that breaks are takenUse Tacho and ensure all driving rules are followed and adhered to.Use the driving App to ensure compliance to all required driving standards.Ensure Health and Safety of yourself and others by carrying out all activities in a manner that promotes safety to yourself and your colleaguesEnsure that goods are loaded, secured and uploaded safelyUse phones for work matters only as and when legally able and safe to do soVehicle Maintenance Perform basic vehicle maintenance and report any mechanical issues, defects or delivery problems daily in a timely fashionEnsure the vehicle is clean and presentable and do not smoke in vehicles.Ensure load stability, security and protection at all timesReport potential risks, problems, or product defects immediately to your Team LeaderDocumentation and record keepingMaintain accurate records of deliveries, mileage and vehicle maintenance.Complete delivery paperwork and obtain necessary signatures
    Customer ServiceInteract professionally and courteously with clients, customers, road users and pedestriansHandle vehicles and loads with care and ensure secure loading and unloading to avoid any possible damagesUsing all equipment respectfully, safely and as trainedCompany objectivesSupporting all other areas of the business as and when required including drivers and the warehouseParticipate actively in continuous process improvement projects, seek ways to develop and maximise vehicle fill, load securing and to support and improve customer service levelsEnsure all business and individual key performance indicators are metContribute actively to achieving departmental service level and targetsBe a Leader ambassador to all customers and the public with impeccable driving and operating of your vehicleKey RequirementsValid HGV Class 1 licenceDigital Tachograph CardExcellent knowledge of UK road networksExcellent driving skills and road safety awareness Basic mechanical skills for vehicle checks and minor repairsStrong communications skills Ability to work independently and manage time effectively Reliable and punctual with a strong sense of responsibilityExcellent team player with a “can-do” attitudeExperience in long-distance driving and knowledge of load securing techniquesWorking ConditionsLong hours and overnight trips may be requiredVariable weather conditionsPhysical demands include loading and unloading goodsShift patterns may include early morning, evenings, weekend and public holidays.BenefitsBenefitsGenerous Holiday AllowanceEnjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off:Buy up to 3 extra days of holidayOr sell back up to 2 days to suit your needsWe believe in a healthy work-life balance that works for you.Length of Service holiday awards: 1 extra day for every 3 years service;Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;Salary sacrifice Cycle-to-work scheme;Staff discounts on the Leader product range;Subsidised gym membership;Your Wellbeing MattersWe care about our team’s mental and emotional health. That’s why we offer:Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work.Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.Employee Referral BonusSalary: £18.50 ph
    Read Less
  • Deputy Depot Team Leader and Van Driver  

    - Langley
    PurposeGuided by our values of Respect & Integrity, Customer Centricit... Read More
    PurposeGuided by our values of Respect & Integrity, Customer Centricity, Care, and Teamwork, the Deputy Depot Team Leader – Delivery Vehicle Driver role combines hands-on delivery driving with operational and people leadership responsibilities.Reporting to the Depot Team Leader or Transport Manager, you will support the day-to-day running of the depot, deputising in the Team Leader’s absence, while also operating company delivery vehicles (Category B). You will lead by example on the road and in the depot, ensuring safe, compliant, and efficient delivery operations alongside excellent customer service. Key ResponsibilitiesTeam Leadership & Depot OperationsSupport the Depot Team Leader in supervising, motivating, and supporting a team of drivers to meet performance targets and service levels.Act as deputy during periods of absence, ensuring continuity of depot operations.Assist with daily planning of routes, workloads, and schedules to optimise efficiency and meet customer demand.Support morning vehicle loading and driver briefings, ensuring routes and priorities are clearly communicated.Be responsible for closing checks where required, ensuring vehicles, paperwork, and depot activities are completed.Support monitoring of driver standards, compliance, and vehicle condition.Assist with managing returns, collections, and depot-based movements in line with company systems and SOPs.Driving & Delivery (Delivery Vehicles)Operate company delivery vehicles (vans) to transport goods safely and efficiently to customer locations.Follow planned routes and delivery schedules, adapting where required to meet operational needs.Load, secure, unload, and deliver goods accurately and safely, ensuring OTIF (On Time In Full) delivery.Lead by example with driving standards, professionalism, and customer interaction.Use navigation systems and driving apps to optimise routes and comply with telematics requirements.
    Safety, Compliance & StandardsCarry out all duties in accordance with Health & Safety legislation, company policies, and safe systems of work.Conduct daily pre-use and post-use vehicle checks, reporting defects or issues promptly.Ensure vehicles are driven in line with statutory road traffic regulations and company driving standards.Ensure vehicles remain clean, tidy, roadworthy, and smoke-free at all times.Use company equipment (vehicles, phones, systems) responsibly, safely, and as trained.Support a culture of safety, compliance, and accountability within the driver team.Vehicle Care, Documentation & SystemsPerform basic vehicle maintenance checks (oil, tyres, lights, fluids).Maintain accurate records of deliveries, mileage, fuel usage, and incidents.Ensure delivery documentation is completed accurately and signed as required.Support the use of depot and transport systems for reporting, scheduling, and KPI tracking.Customer Service & RepresentationProvide a professional, courteous, and respectful service to customers at all times.Act as a positive ambassador for Leader Online, representing company values on the road and at customer sites.Handle customer queries or issues appropriately, escalating where required.Company ContributionSupport departmental and business KPIs.Contribute to continuous improvement initiatives across transport and depot operations.Assist with warehouse or depot activities as required to support the wider business.RequirementsKey RequirementsFull UK driving licence (Category B).Clean or near-clean driving record.Previous experience in a delivery driving role.Experience supporting or leading teams within a transport, depot, or operational environment.Strong working knowledge of UK road traffic laws and safe driving practices.Confident communicator with the ability to lead by example.Good organisational and time management skills.Basic mechanical awareness for vehicle checks.Reliable, punctual, and flexible with a proactive, can-do attitude.DesirablePrevious experience deputising or acting up into a team leader or supervisory role.Experience using routing, telematics, or transport management systems.Forklift Truck (FLT) licence.Working ConditionsFlexible working hours, including early starts, evenings, weekends, and public holidays where required.Driving and depot-based work.Physical activity including lifting, loading, and unloading goods.Working in variable weather conditions.BenefitsWhat We OfferOpportunity to shape and lead governance processes in a fast-growing businessA supportive environment where your expertise will make a real impactA culture that values your professional growth and personal wellbeingGenerous Holiday Allowance
    Enjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off:Buy up to 3 extra days of holidayOr sell back up to 2 days to suit your needsWe believe in a healthy work-life balance that works for you.Length of Service holiday awards: 1 extra day for every 3 years service;Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;Salary sacrifice Cycle-to-work scheme;Staff discounts on the Leader product range;Subsidised gym membership; Death in Service benefit (3x annual salary);Your Wellbeing Matters
    We care about our team’s mental and emotional health. That’s why we offer:Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work.Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.Employee Referral BonusSalary £15.25 per hourStart date: 16/02/2026 Read Less
  • Sales & Service Team Manager  

    - Hartlepool
    We are looking for a Sales & Service Team Manager to lead our Sales &... Read More
    We are looking for a Sales & Service Team Manager to lead our Sales & Service team during an exciting period of change and growth.This is a hands-on leadership role, responsible for managing a team of advisors who handle inbound customer enquiries via telephone. The focus of the role is not just sales volume, but retaining revenue, reducing refunds, improving customer experience, and driving sustainable growth.You will play a critical role in embedding our new Customer experience / Continuous improvement operating model, ensuring strong collaboration, high standards, and clear accountability.RequirementsPeople leadershipLead, coach, and develop a team of Sales & Service AdvisorsSet clear expectations and performance standardsConduct regular 1-2-1s, coaching sessions, and performance reviewsSupport advisors through change, building engagement and resilienceManage performance fairly and consistently, including underperformance where required
    Operational & commercial performanceEnsure inbound calls, emails, and tickets are handled efficiently and professionallyDrive behaviours focused on saving sales, reducing cancellations, and increasing order valueMonitor KPIs including:Refund and cancellation ratesSave and uplift performanceQuality and customer outcomesProductivity and adherenceBalance commercial objectives with excellent customer experience
    Customer Experience / Continuous improvement collaborationWork closely with CI & Admin teams to ensure seamless handoversEnsure accurate and timely escalation of tasks and follow-upsPromote shared ownership of outcomes rather than siloed working
    Continuous improvementIdentify trends in cancellations, refunds, and customer feedbackUse insight to improve processes, scripts, and customer handlingContribute to continuous improvement initiatives that reduce failure demandSupport consistent use of systems and workflows (e.g. HubSpot, Brightpearl)
    Stakeholder & leadership contributionAct as a role model for values, behaviours, and professionalismProvide insight and feedback to senior managementSupport the implementation of new incentive structures and ways of workingWorking closely with CI & Sale support manager to align improvementWhat we’re looking forEssentialProven experience managing a sales, service, or contact centre teamStrong coaching and people-management capabilityExperience working in a performance-driven environmentConfidence using data and KPIs to manage performanceAbility to lead teams through changeExcellent communication and problem-solving skills
    DesirableExperience in inbound sales or service-led environmentsExposure to save, retention, or revenue-protection modelsExperience working with CRM / order management systemsUnderstanding of customer journeys across multiple channels
    What success looks likeA confident, engaged, and well-supported teamReduced refunds and cancellationsImproved save and uplift outcomesStrong collaboration between Sales & Service and CI teamsHigh-quality, consistent customer experienceClear ownership of performance and resultsBenefitsWhat We OfferOpportunity to shape and lead governance processes in a fast-growing businessA supportive environment where your expertise will make a real impactA culture that values your professional growth and personal wellbeingGenerous Holiday Allowance
    Enjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off:Buy up to 3 extra days of holidayOr sell back up to 2 days to suit your needsWe believe in a healthy work-life balance that works for you.Length of Service holiday awards: 1 extra day for every 3 years service;Death in Service benefit (3x annual salary).Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;Salary sacrifice Cycle-to-work scheme;Staff discounts on the Leader product range;Subsidised gym membership; Your Wellbeing Matters
    We care about our team’s mental and emotional health. That’s why we offer:Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work.Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.Employee Referral BonusSalary : Competitive Read Less
  • SHEQ Manager  

    - Middlesbrough
    About The BusinessLeaders Online (LOL) are a privately owned business... Read More
    About The BusinessLeaders Online (LOL) are a privately owned business with ambitious growth plans and an aim to be the provider of choice, known for product quality and range.We are a multi brand, eComm Retailer within the UK with floors, doors and bathroom product range.   Currently revenue is consumer and trade led, we operate multiple warehouses, delivered via our own fleet VIP Delivered with depots across the UK.If you want to be part of our exciting journey, in a growing and ambitious company who cares and understands the value people bring to delivering success, please read on.About the RoleWe are seeking a proactive SHEQ Manager to join our team, supporting health, safety, environmental, and quality standards across multiple sites. With operations spanning warehousing and fleet management for bulky goods, serving both consumer and trade customers, this role is pivotal in ensuring compliance, risk management, and continuous improvement.This role is new to Leader Online, so this is an exciting opportunity to make your mark, help us build strength in safety excellence and support the operation through tools, knowledge and techniques to ensure we continuously improve and embed a proactive safety first culture.RequirementsOversee SHEQ compliance across warehousing and fleet operations.Develop SOPs, SSOW to ensure standards are met and improved.Build frameworks to provide visibility to key activities that drive proactive activity that embeds a safety first culture.Build and maintain reporting and visuals against key metrics.Conduct root cause analysis to identify trends and corrective actions for consideration and implementation.Conduct audits, inspections, and risk assessments to maintain high safety standards.Develop, support and improve incident investigations and implement corrective actions.Develop and deliver training to promote a strong safety culture.Monitor environmental performance and drive sustainability initiatives.Maintain documentation and reporting in line with regulatory and company requirements.Liaise cross functionally both within the operation and across the business to ensure operational excellence.Prepare SHEQ communications for business wide awareness.Conduct internal ISO audits, ready for yearly review.Own the Safety Management System, end to end.
    About YouExperience in SHEQ coordination within logistics, warehousing, or fleet environments.Experience of HSE, RIDDOR, LOLER, PUWER requirementsExperience of safety standards in an operational area including machinery e.g. FLTStrong knowledge of health & safety legislation and ISO standards e.g. ISO45001Excellent communication and influencing skills across diverse teams.Ability to influence across all levels and functions.Ability to work with data to identify trends and root cause.Analytical mindset with attention to detail and a proactive approach to problem-solving.NEBOSH General essential, with Diploma preferred.What We OfferCompetitive salary and benefits package. Opportunity to work across multiple sites with varied operations.A role with real impact on safety, compliance, and sustainability.Support for professional development and further qualifications as appropriate.Opportunity to join a growing business with strong ambition.BenefitsYou’ll join a business where your ideas are valued, your growth is supported, and your impact is recognised.Here’s what you can expect: A key leadership role with scope to shape company-wide SHEQ strategy. A supportive environment where your expertise will make a tangible difference. A culture that values professional excellence and continuous improvement.Your Benefits Include: 22 days’ annual leave + bank holidays Buy up to 3 extra days, or sell back up to 2 days — flexibility that works for you. Length of Service Awards – earn 1 extra day every 3 years. Salary sacrifice pension scheme (3% employer contribution). Cycle-to-work scheme. Staff discounts across our full product range. Subsidised gym membership. Your Wellbeing Matters Access to Able Futures — a confidential, government-backed mental wellbeing support service. Employee Assistance Programme (EAP): 24/7 professional counselling, advice, and wellbeing guidance. Regular wellbeing initiatives, from workshops to mindfulness sessions, to help you thrive inside and outside of work. Employee Referral Bonus
    Because great people know great people.Salary: CompetitiveLocation: Initially based in Middlesbrough, with responsibility across multi-site warehousing and transport depot operations. Read Less
  • Delivery Vehicle Driver  

    - Middlesbrough
    Reporting directly to the Depot Team Leader, as a Vehicle Delivery Dri... Read More
    Reporting directly to the Depot Team Leader, as a Vehicle Delivery Driver you will be responsible for the safe and efficient transportation of goods and materials to designated locations. The role involves operating various types of vehicles, ensuring compliance with traffic laws, maintaining the vehicle in good condition, and providing excellent customer service at all times.At Leader Online, we are guided by our values of Teamwork, Care, Customer Centricity, Respect, and Integrity. We are looking for someone who shares these values and can demonstrate them in their daily work.Please note that this role requires a basic DBS check as part of our commitment to safety and responsibility.Key ResponsibilitiesDriving and Navigation·       Operate vehicle to transport goods to a specified destinations in line with schedules ·       Follow planned routes and adhere to schedules·       Use navigation systems to optimise travel routes and avoid traffic delays.Safety and Compliance·       Adhere to all road safety and traffic regulations and always drive the vehicle in line with statutory and legislative regulations.·       Conduct daily vehicle checks and report any maintenance or delivery issues in a timely fashion.·       Ensure the safety of passengers and goods during transit.·       Ensure the Health and Safety of you and others by carrying out all activities in a manner that promotes safety.·       Accurate loading, unloading and delivering orders to customers OTIF.·       Ensure products are packed safely and secured with straps etc, so as not to be damaged in transit.·       Use driving App and ensure compliance to all required driving standards and maintain compliance with telematics and driving rules.·       Heavy lifting, moving, protecting, wrapping, and managing all products with all due care and attention. ·       Use equipment respectfully, safely and as trained including vehicles, phones, computers. ·       Use phones for work matters only and when legally safe to do so.Vehicle Maintenance ·       Perform basic vehicle maintenance tasks, such as checking oil, water, tyres and lights.·       Keep the vehicle clean and well-maintained and smoke free; smoking is not permitted in vehicles. ·       Inform the Depot Team Leader of any servicing requirements and repairs.·       Report any issues, vehicle defects or delivery problems daily in a timely fashion.Documentation and record keeping·       Accurately checking and verifying all stock is correct on your vehicle for each all orders.·       Maintain accurate records of mileage, fuel consumption and any incidents or accidents. ·       Complete delivery or transport paperwork and obtain necessary signatures.·       Receipt and despatch all orders accurately and securely in line with Leader’s SOP’s.Customer service ·       Provide a courteous and professional service to customers at all times.·       Always show dignity and respect with customers, colleagues, drivers and visitors. Company objectives·       Supporting all other areas of the business as and when required including working in the warehouse.·       Participate actively in continuous process improvement projects, seek ways to develop and maximise customer service levels.·       Ensure all business and individual key performance indicators are met.·       Contribute actively to achieving departmental service level and targetsRequirements ·       Valid UK driving licence appropriate for the vehicle type (e.g., Category B for cars, Category C for lorries).·       Hold a clean driving record. ·       Excellent knowledge of UK road networks and traffic laws and familiarity with using GPS and other navigation tools.·       Basic mechanical skills for vehicle checks and minor repairs. ·       Strong communication skills. ·       Ability to work independently and manage time effectively.·       Reliable and punctual with a strong sense of responsibility. ·       Flexibility working an average of 45 hrs per weekBenefits·   Generous Holiday AllowanceEnjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off: ·   Buy up to 3 extra days of holiday ·   Or sell back up to 2 days to suit your needsWe believe in a healthy work-life balance that works for you.·   Length of Service holiday awards: 1 extra day for every 3 years service;·   Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;·   Salary sacrifice Cycle-to-work scheme;·   Staff discounts on the Leader product range;·   Subsidised gym membership;·   Your Wellbeing MattersWe care about our team’s mental and emotional health. That’s why we offer:·   Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work.·   Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.·   Employee Referral Bonus·       £14 p/h Read Less
  • HGV 1 Driver- Nights  

    - Middlesbrough
    Reporting directly to the Transport Manager, as an HGV Driver you will... Read More
    Reporting directly to the Transport Manager, as an HGV Driver you will be responsible for the safe and timely transportation of goods from one location to another. The role involves long-distance driving, strict adherence to road safety regulations, and ensuring cargo is delivered efficiently and on schedule. A valid HGV licence and knowledge of vehicle maintenance are essential.At Leader Online, we are guided by our values of Teamwork, Care, Customer Centricity, Respect, and Integrity. We are looking for someone who embodies these values and brings them into their day-to-day role.Please note that this role requires a basic DBS check, in line with our commitment to safety and responsibility.RequirementsKey ResponsibilitiesThis role will include taking accountability for: Driving and Delivery·       Operative HGVs (Class 1 or Class 2) to transport goods to various destinations.·       Ensure timely and safe delivery of goods as per the schedule·       Follow designated routes and schedules·       Always drive the vehicle in line with all statutory and legislative regulations Safety and Compliance ·      Adhere to all road safety and traffic regulations, including telematics and driving rules.·      Conduct pre-trip and post-trip vehicle inspections to ensure roadworthiness·      Comply with all UK and EU driving regulations and the Working Time Directive and ensure that breaks are taken·      Use Tacho and ensure all driving rules are followed and adhered to.·      Use the driving App to ensure compliance to all required driving standards.·      Ensure Health and Safety of yourself and others by carrying out all activities in a manner that promotes safety to yourself and your colleagues·      Ensure that goods are loaded, secured and uploaded safely·      Use phones for work matters only as and when legally able and safe to do so Vehicle Maintenance ·      Perform basic vehicle maintenance and report any mechanical issues, defects or delivery problems daily in a timely fashion·      Ensure the vehicle is clean and presentable and do not smoke in vehicles.·      Ensure load stability, security and protection at all times·      Report potential risks, problems, or product defects immediately to your Team Leader Documentation and record keeping·       Maintain accurate records of deliveries, mileage and vehicle maintenance.·       Complete delivery paperwork and obtain necessary signaturesCustomer Service·       Interact professionally and courteously with clients, customers, road users and pedestrians·       Handle vehicles and loads with care and ensure secure loading and unloading to avoid any possible damages·       Using all equipment respectfully, safely and as trained Company objectives·       Supporting all other areas of the business as and when required including drivers and the warehouse·       Participate actively in continuous process improvement projects, seek ways to develop and maximise vehicle fill, load securing and to support and improve customer service levels·       Ensure all business and individual key performance indicators are met·       Contribute actively to achieving departmental service level and targets·       Be a Leader ambassador to all customers and the public with impeccable driving and operating of your vehicleEssential Requirements·       Valid HGV Class 1 licence·       Digital Tachograph Card·       Excellent knowledge of UK road networks·       Excellent driving skills and road safety awareness ·       Basic mechanical skills for vehicle checks and minor repairs·       Strong communications skills ·       Ability to work independently and manage time effectively ·       Reliable and punctual with a strong sense of responsibility·       Experience in long-distance driving and knowledge of load securing techniquesBenefits·   Generous Holiday AllowanceEnjoy 22 days of annual leave, plus bank holidays, with the flexibility to tailor your time off: ·   Buy up to 3 extra days of holiday ·   Or sell back up to 2 days to suit your needsWe believe in a healthy work-life balance that works for you.·   Length of Service holiday awards: 1 extra day for every 3 years service;·   Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;·   Salary sacrifice Cycle-to-work scheme;·   Staff discounts on the Leader product range;·   Subsidised gym membership;·   Your Wellbeing Matters·   We care about our team’s mental and emotional health. That’s why we offer: ·   Access to Able Futures, a confidential government-backed service providing practical support for mental wellbeing at work. ·   Employee Assistance Programme (EAP) – 24/7 access to professional wellbeing advice, counselling, and guidance to help you thrive inside and outside of work.·   Employee Referral Bonus·   Salary: £18.50 ph Read Less
  • Warehouse Operative- Picker  

    - Middlesbrough
    Purpose of the RoleAt Leader Online Ltd, our values guide everything w... Read More
    Purpose of the RoleAt Leader Online Ltd, our values guide everything we do. We believe in the power of Teamwork, working together as one team with a shared vision. We show Care for ourselves, each other, our business, and the environment. We are Customer Centric, always placing the customer at the heart of what we do. And we act with Respect and Integrity, doing the right thing with honesty, responsibility, and accountability.As a Picker at Leader Online, you will play a crucial role in the fulfilment of customer orders by accurately selecting, handling, and preparing stock for dispatch using warehouse equipment including Reach Trucks. You will work within a fast-paced environment to ensure service level targets are met efficiently and safely.RequirementsKey ResponsibilitiesOrder Picking & Fulfilment Accurately pick stock in accordance with picking instructions, OTIP targets and dispatch requirements. Operate Reach Trucks safely to retrieve stock from various heights and locations. Ensure items are correctly labelled, packed, and prepared for dispatch. Use handheld scanners and the Warehouse Management System (WMS) to log picked items.
    Stock Handling & Storage Transport and store stock safely and securely, banding and wrapping as required. Assist in replenishing picking areas from bulk storage. Carry out inventory counts and stock checks to maintain accuracy.
    Goods In & Out Support with unloading incoming deliveries and loading outbound shipments as required. Conduct visual quality checks to ensure stock is damage-free and accurate against delivery notes.
    Health, Safety & Compliance Operate all equipment including Reach Trucks in line with safety protocols and training. Maintain a clean and organised work area, ensuring walkways are clear and waste is disposed of correctly. Report any hazards, faulty equipment, or incidents to management immediately.
    Performance & Teamwork Work collaboratively with colleagues to meet department KPIs and service levels. Show initiative in improving efficiency and reducing damages. Demonstrate reliability, accuracy, and a positive, proactive attitude. Requirements Mandatory: Valid Reach Truck and/or Counterbalance licence. Previous experience in a fast-paced warehouse environment. Comfortable working independently and as part of a team. Strong attention to detail and ability to work to targets. Good literacy and numeracy skills. Desirable Qualifications Counterbalance and/or Pivot Steer (Bendi/Flexi) licences. Experience using WMS and handheld scanners. Our Expectations Uphold company values of respect, integrity, and commitment. Handle stock and equipment with care and attention. Communicate effectively and professionally at all times. Demonstrate a strong work ethic and commitment to high performance. BenefitsCompetitive pay and benefitsGrowth opportunities and career developmentFun, fast-paced team environmentChance to drive customer loyalty in a leading UK ecommerce retailer22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;Length of Service holiday awards: 1 extra day for every 3 years service;Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;Salary sacrifice Cycle-to-work scheme;Staff discounts on the Leader product range;Subsidised gym membership; Employee Assistance Programme, Access to Wellbeing Advice & Counselling Employee Referral BonusSalary: 15.05 phShift Type: 14:00- 22:30 Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany