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Lawtech Group
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  • Resident Liaison Officer  

    - Manchester
    Role Overview:Founded over 20 years, Lawtech have become a leading pri... Read More
    Role Overview:Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company.Your key responsibilities are:Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.Maintain Lawtech customer service processes and systems as relevant for the site and residents.Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.Role Responsibilities:Work closely with the Project Manager and Design & Quality teams. Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.Draft responses and communication for residents and other partiesMail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service ManagerAnswering of phone calls and making any necessary appointments.Liaise with individual residents and establish individual requirements.Arrange site surveys as required to each property within the project.Manage surveys and work appointments with residents and comply with local key-holding and security requirements.Maintain Lawtech’s record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.Observe all H&S rules and ensure resolution of service issues comply with all such rules.Escalate unresolved issues to CSM, when appropriate to do so.Basic site administration including data entry of the in house ‘probe’ system for the below: Delivery receipts – Once a week update deliveries on probe and ensure
    hard copies are sent/collected for the attention of Accounts TeamSite stock takes – Every Thursday stock takes are undertaken by the Site
    Manager. Information needs to be updated and sent to head office by you
    once a week following this stock take.
    Update and close out alerts – Manage alerts on probe by reviewing
    every three days, chasing for response from individuals who are down to
    provide this.
    Right to Work Checks – Checking of right to work for subcontractors
    including taking copies of passport or checking settlement status on the
    government website.
    Maintain ID system for operatives - following procedure already started
    by Site Manager
    To perform any other administrative duties as directed by CSM.Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our serviceSkills and QualificationsExcellent written English.Experience with customer service, ideally resident liaison experience within construction/social housing sector.Ability to manage resident expectations.DBC check (standard).Competent MS Excel, MS Word, Microsoft Outlook email and calendars.Competent use of Project Probe and SharePoint Read Less
  • Health and Safety Advisor  

    - London
    Role Overview:The role of Health and Safety Advisor is to report to th... Read More
    Role Overview:The role of Health and Safety Advisor is to report to the Health, Safety and Environmental Manager. They will be responsible for managing, monitoring and delivering health and safety procedures on site at Lawtech. They will be involved in the writing of method statements, risk assessments (fire risk, COSHH, vibration and noise), construction phase plans and policy documents with the guidance of the HS&E Manager.
    The Health and Safety Advisor will liaise with all work levels including site management whereby they will be expected to work with them to prepare and review necessary health and safety risk assessments as well as delivery health and safety policy and procedures.
    They will Advise and guide all site personnel with regards to the implementation and delivery of the H&S internal management system.
    Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.
    Role Responsibilities:
    • Ensure the skills and knowledge of site staff is maintained by identifying where training or requalification is required (in line with the company training matrix).
    • Monitoring and reporting on site activities during regular site visits.
    • Liaise with clients or other stakeholders and attend meetings as required
    • Support the investigating and reporting of incidents to identify root cause, recommend actions and ensure actions are delivered to prevent re-occurrence.
    • Prepare and distribute regular health and safety alerts as required.
    • Liaise with technical, quality and contracts departments to ensure procedures and manuals include all relevant H&S requirements.
    • Assist with the ongoing maintenance of the H&S internal management system and maintaining certifications for ISO 9001 and 14001.
    • Deputise for the H&S Manager when required
    • Attend pre-start site surveys, project handover meetings and ongoing project meetings as required.
    • Attend regular H&S review meetings.
    • Work with the H&S Manager to prepare H&S strategies and internal policies and ensure all project management staff are aware of company policies and procedures.
    • Carry out H&S inspections and audits on a regular and ad hoc basis in order to monitor compliance with company procedures.
    • Assist the site teams with closing out issues that are identified during inspections or audits.
    • Ensure any breaches in procedures and hazards are identified, corrected and flagged to the site team.
    • Ensure incidents, accidents and near misses, are recorded and reported as per company procedures.
    • Keep up to date with relevant changes in legislation, regulations and industry requirements and best practice.
    • Write method statements and risk assessments where required.
    • Support site management in the production, review and implementation of project management plans, construction phase plans and project H&S documentation.• Liaise with client representatives, other stakeholders and sub-contractors in order to establish good working relationships in relation to the health, safety and environmental management of Lawtech sites.Skills and Qualifications:
    • A good working knowledge and experience of ISO 9001 and 14001
    • Detailed knowledge of CDM Regulations 2015
    • Working knowledge of all major health and safety legislation, including the Work at Height Regulations 2005, and knowledge of TG20-21 and SG4 NASC requirements
    • Experience of SSIP schemes and the maintenance of company accreditations
    • Experience of delivering training and presentations
    • IOSH (preferable)
    • NEBOSH Certificate in Construction
    • NEBOSH Fire Certificate would be advantageous but not essential
    • NEBOSH National Diploma or equivalent / GradIOSH would be advantageous but not essential
    • A good understanding and experience of the construction and insulation industry.
    • CSCS card
    • Competent user of MS Word, MS Excel, MS PowerPoint, Microsoft Outlook.
    • Knowledge and use of iAuditor software would be advantageous, but not essential. Read Less
  • Business Development Manager  

    - Glasgow
    Role Overview: The Business Development Manager is responsible for dri... Read More
    Role Overview: The Business Development Manager is responsible for driving business growth by networking and building key relationships with current and potential clients, colleagues and key people within the industry. The role requires focus on profit, overall cashflow and sales. The BDM will seek out new development opportunities for the business and will build Lawtech’s brand into a renowned cladding remediation main contractor. The BDM will manage marketing, development plans and the business model. Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast. Role Responsibilities: •Provide reports to MD, senior management, ensuring key issues highlighted. •Track & maintain a pipeline forecast. •Manage & monitor the business development plan and associated budgets. •Manage relationships with all key clients. •Nurture new client accounts, to reduce company vulnerability. •Manage all responses ranging from pqq, presentations, leads. •Maintaining a perpetual sanguine & optimistic persona. •Work closely with marketing & raise brand awareness. •Budget sensitive at a senior level. •Client presentations, raise the unique profile of Lawtech Group, focus on benefits. •Knowledge of makers & shakers within construction industry particularly cladding. •Attend symposiums, conferences, industry events, familiarity with news & views. •Initiate hospitality, building rapport & harmonious relationships. •Identify project opportunities, consult with senior bid writer & estimating regarding suitability for next stage bid submission or declination. •Maintain a very close relation with top tier clients. •Cross pollination with other departments i.e., Purchasing in respect of sales leads out bound & inbound via our supply chain. •Develop an extensive & productive contact CRM, of housing associations, local authorities, developers, consultants, etc. •Research new market prospects, & supply chains. •Log all projects & prospects via SharePoint platform. •Liaise with stakeholders, bid team, senior management, senior estimator, PSCA management, on the progress of sales funnel. •Support documentation for estimator & bid team. •Provide an element of senior management where required. •Perceptive and analytical. •High degree of people skills, tenacious, with integrity & courtesy. •Work with purchasing dept regarding supply chain relations. •Continual communication with bid teams •Organise hospitality within the confines of group budget. •Collaboratively work with the marketing officer. Skills and Qualifications: •Able to construct executive reports. •Understand the client individual needs, & tailer a solution with diligence to detail.•Negotiate in a lucid fashion with a persuasion skill base. •Initiative-taking, curious nature & self-managing, ability to work alone. •Knowledge of professional PQQ, PCSA tender process. •An agile & inventive mind towards new and innovative marketing strategies. •Present strategic decisions to the board for betterment of the company. •An understanding of the construction and insulation industry. •Knowledge of the Energy Act and the implications to which it influences the business. •Competent user MS Excel, Microsoft Outlook email and calendars. •Advanced user MS Word to create appropriate reports and systems documentation. •Advanced user MS PowerPoint to create presentations and relevant materials. •SharePoint navigation. •Comfortable using “teams” & zoom conduit of communication •Overall fiscal awareness. Read Less
  • Project, QCQA & Design Administrator  

    - Gillingham
    Project, QCQA & Design Administrator  Full time, Office based Please n... Read More
    Project, QCQA & Design Administrator  Full time, Office based Please note this position is on a 12-month fixed term contract, based at our Head Office in Gillingham, Kent. We are only able to consider candidates who are able to commit to the full contract.  Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast. We are looking for a Project, QCQA & Design Administrator on a Fixed-Term Contract of 12 months. The role of the Project, QCQA and Design Administrator is to maintain a well organised QCQA, design and project administration in order to provide the required levels of support to employees.
    Role Responsibilities  Assist the Senior Design Coordinator with the administration and co-ordination of the design team workload.Minute taking of project meetings (dependent on workload).Provide cover for other Administrators as directed by the Senior Design Coordinator.To carry out any other admin duties as directed by the Senior Design Coordinator.Liaise with Temporary works, Structural Engineer and Fire consultants if required.Provide cover for administration staff for holiday and peak periods as directed by the Senior Design Coordinator. Office Administration: General office administration as directed by the Senior Design Coordinator.
    Project Administration:
    Assist the project team, where directed by the Senior Design Coordinator.Create Asite Forms for live or upcoming projects as well as Asite field.Provide training to all departments in company which requires use of Asite or Asite field.Set up Asite library and work on templates for varies departments, same for Asite field. QCQA Administration: Assist the site team in loading, reviewing, and monitoring the quality control.
    Skills & Qualifications Working knowledge of Microsoft Office 365 Suite - Office, Teams, SharePoint.Working together effectively.Managing our business commerciallyGeneral administrational skills requiredDesign administration beneficial, but not essentialConstruction administrational beneficial Read Less
  • Resident Liaison Officer  

    - Nottingham
    Role Overview:Founded over 20 years, Lawtech have become a leading pri... Read More
    Role Overview:Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company.Your key responsibilities are:Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.Maintain Lawtech customer service processes and systems as relevant for the site and residents.Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.Role Responsibilities:Work closely with the Project Manager and Design & Quality teams. Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.Draft responses and communication for residents and other partiesMail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service ManagerAnswering of phone calls and making any necessary appointments.Liaise with individual residents and establish individual requirements.Arrange site surveys as required to each property within the project.Manage surveys and work appointments with residents and comply with local key-holding and security requirements.Maintain Lawtech’s record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.Observe all H&S rules and ensure resolution of service issues comply with all such rules.Escalate unresolved issues to CSM, when appropriate to do so.Basic site administration including data entry of the in house ‘probe’ system for the below: Delivery receipts – Once a week update deliveries on probe and ensure
    hard copies are sent/collected for the attention of Accounts TeamSite stock takes – Every Thursday stock takes are undertaken by the Site
    Manager. Information needs to be updated and sent to head office by you
    once a week following this stock take.
    Update and close out alerts – Manage alerts on probe by reviewing
    every three days, chasing for response from individuals who are down to
    provide this.
    Right to Work Checks – Checking of right to work for subcontractors
    including taking copies of passport or checking settlement status on the
    government website.
    Maintain ID system for operatives - following procedure already started
    by Site Manager
    To perform any other administrative duties as directed by CSM.Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our serviceSkills and QualificationsExcellent written English.Experience with customer service, ideally resident liaison experience within construction/social housing sector.Ability to manage resident expectations.DBC check (standard).Competent MS Excel, MS Word, Microsoft Outlook email and calendars.Competent use of Project Probe and SharePoint Read Less
  • Project Manager  

    - London
    Role Overview:The role of the Project Manager is to manage and monitor... Read More
    Role Overview:The role of the Project Manager is to manage and monitor the delivery of the specified contract to time, quality and budget. The Project Manager will manage, motivate and appraise project staff and sub-contractors within their remit. They will liaise with commercial, health and safety, design, finance, procurement and estimating teams to ensure delivery of the project.
    Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.
    Role Responsibilities:Creation, management and monitoring of project plan and associated budget, working closely with Commercial, Design & Quality and Health & Safety departments. Line management of block / assistant / site managers.Manage specified project and relevant site-based staff, to agreed productivity levels, deadlines and budgets.Support, coach and train the staff within your remit.Monitor assistant management and staff performance through objectives and action plans, as required.Assist the maintenance and building of relationships with all key client staff and stakeholders, funders and other third parties, including regular and adhoc meetings, resident consultation meetings and relevant working groups.Take full ownership of all aspects of management of works within your remit.Understand the scope and develop to specifics for site management; in order to assist procurement process and manage the resources required to deliver the project to time and budget.Assist the production and development of the strategic plan and programme and communicate all requirements to the staff, supporting them in the production of their sections of the programme.Co-ordinate labour and material requirements between site teams to ensure efficient use of stores and resources. Liaise with buying department to ensure timely placing of orders and sequence of material deliveries. Keep control of the labour and material by constant and accurate monitoring of the site requirements and related documentation.Be in possession of all relevant information to produce, maintain and control the delivery of the project, communicating information to the staff as required.Maintain agreed quality standards, communicate those standards, all programme and contract requirements to project management teams and sub-contractors.Maintain complete and accurate online and printed records for all aspects of the project, ensuring compliance with legislation, regulation and company policies.Work with commercial department / QS to ensure sub-contractors, LOSC, orders, budgets and costs are managed.Work with Health & Safety department to ensure delivery of the construction phase H&S plan, risk assessments, method statements and COSHH assessments and ensure all relevant documentation and notices are available on site.Work with ISO and Design & Quality departments to ensure total management of service and product delivery, across the project.Take overall ownership for the site QCQA records for the site teamWork with resident liaison and customer service personnel to manage and resolve residents’ issues to their satisfaction.Ensure all contractor and sub-contractor issues are raised and dealt with appropriately.Schedule and attend site and management meetings weekly, fortnightly, monthly as required.Keep up to date with relevant industry regulations, H&S legislation and company processes and procedures.Skills and QualificationsTechnical – HNC or equivalent qualification/experience in construction-related discipline.CSCS card.Site Managers Safety SMSTS.Asbestos awareness, scaffold inspection and first aid certificates.EWI/cladding experienceProgramme and project management – manage production of appropriate GANTT charts including critical path analysis, interpretation of requirements, tracking of financial information.DBS checked as required for specific projects.Advanced user MS Excel.Competent user MS Word, MS Project, Microsoft Outlook email and calendars. Read Less
  • Health and Safety Advisor  

    - Nottingham
    Role Overview:The role of Health and Safety Advisor is to report to th... Read More
    Role Overview:The role of Health and Safety Advisor is to report to the Health, Safety and Environmental Manager. They will be responsible for managing, monitoring and delivering health and safety procedures on site at Lawtech. They will be involved in the writing of method statements, risk assessments (fire risk, COSHH, vibration and noise), construction phase plans and policy documents with the guidance of the HS&E Manager.
    The Health and Safety Advisor will liaise with all work levels including site management whereby they will be expected to work with them to prepare and review necessary health and safety risk assessments as well as delivery health and safety policy and procedures.
    They will Advise and guide all site personnel with regards to the implementation and delivery of the H&S internal management system.
    Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations & regeneration contracts throughout London and the wider Southeast.
    Role Responsibilities:
    • Ensure the skills and knowledge of site staff is maintained by identifying where training or requalification is required (in line with the company training matrix).
    • Monitoring and reporting on site activities during regular site visits.
    • Liaise with clients or other stakeholders and attend meetings as required
    • Support the investigating and reporting of incidents to identify root cause, recommend actions and ensure actions are delivered to prevent re-occurrence.
    • Prepare and distribute regular health and safety alerts as required.
    • Liaise with technical, quality and contracts departments to ensure procedures and manuals include all relevant H&S requirements.
    • Assist with the ongoing maintenance of the H&S internal management system and maintaining certifications for ISO 9001 and 14001.
    • Deputise for the H&S Manager when required
    • Attend pre-start site surveys, project handover meetings and ongoing project meetings as required.
    • Attend regular H&S review meetings.
    • Work with the H&S Manager to prepare H&S strategies and internal policies and ensure all project management staff are aware of company policies and procedures.
    • Carry out H&S inspections and audits on a regular and ad hoc basis in order to monitor compliance with company procedures.
    • Assist the site teams with closing out issues that are identified during inspections or audits.
    • Ensure any breaches in procedures and hazards are identified, corrected and flagged to the site team.
    • Ensure incidents, accidents and near misses, are recorded and reported as per company procedures.
    • Keep up to date with relevant changes in legislation, regulations and industry requirements and best practice.
    • Write method statements and risk assessments where required.
    • Support site management in the production, review and implementation of project management plans, construction phase plans and project H&S documentation.• Liaise with client representatives, other stakeholders and sub-contractors in order to establish good working relationships in relation to the health, safety and environmental management of Lawtech sites.Skills and Qualifications:
    • A good working knowledge and experience of ISO 9001 and 14001
    • Detailed knowledge of CDM Regulations 2015
    • Working knowledge of all major health and safety legislation, including the Work at Height Regulations 2005, and knowledge of TG20-21 and SG4 NASC requirements
    • Experience of SSIP schemes and the maintenance of company accreditations
    • Experience of delivering training and presentations
    • IOSH (preferable)
    • NEBOSH Certificate in Construction
    • NEBOSH Fire Certificate would be advantageous but not essential
    • NEBOSH National Diploma or equivalent / GradIOSH would be advantageous but not essential
    • A good understanding and experience of the construction and insulation industry.
    • CSCS card
    • Competent user of MS Word, MS Excel, MS PowerPoint, Microsoft Outlook.
    • Knowledge and use of iAuditor software would be advantageous, but not essential. Read Less

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