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La Prairie
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  • Account Manager - Harvey Nichols Leeds  

    - Leeds
    Are you interested in working for a Swiss luxury brand known for their... Read More
    Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?  We are looking for an Account Manager to join our North Region. Responsible for managing our counter at Harvey Nichols in Leeds, you will oversee one Beauty Consultant. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be accountable for the sales and performance of the account and will have the opportunity to make new connections in Leeds whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations. Main responsibilities To achieve sales by using La Prairie’s selling and Training guidelines:
    •Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
    •Traffic stop daily in store to recruit prospective clients to your business
    •Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs
    •Proactively organise external events to generate sales and recruiting new clients to your counter 
    •Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments  Qualifications Applicants for this position must be able to demonstrate the following skills and experience:
    •NVQ level 3 in Beauty Therapy preferential not mandatory 
    •Experience of providing high quality skincare treatments to clients In return, La Prairie offers: •A good salary with a new competitive commission scheme
    •33 holiday days (including bank holidays) pro-rated based on working days
    •Generous product allocation & discount
    •Long Service Awards starting with 3 years’ service
    •Gratis of new launches 
    •Contributory pension scheme – 5% employer contribution
    •Employee referral bonuses We look forward to your application! Read Less
  • Business Manager, London Area  

    - London
    Are you passionate about luxury skincare, and exceptional customer exp... Read More
    Are you passionate about luxury skincare, and exceptional customer experience? We're hiring! Due to an expansion, La Prairie are looking for dynamic Business Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Business Manager vacancies.  Our Business Managers have varied roles, with specific responsibility for achieving and maximising the accounts retail performance and delivering key performance indicators. The Key Accountabilities of the role include the following: Business Planning: Contribute to define the weekly sales Targets (market and by store level) as well as LE updates with rationale behind the proposal Drive retail growth at counter by developing or reviewing business plans and event activities, share twice a year every months detailed view on the plans  To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions  Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling Developing, motivating performance of in store teams: To effectively manage our BA’s to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with RSM manager. Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets- Through regular assessment of KPI’s in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance Implementation of Company marketing and merchandising program: Follow up the execution of in-store marketing activity, be the guardians of the implementation as per brand guidelines and strategy Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness  Managing store relationships and communication: Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance To find appropriate local opportunities for Events, additional sites, and personal shopping spaces Applicants for these positions should be able to demonstrate the following skills & experience: Passionate about luxury beauty and excpetional service  Have experience of working in the luxury industry in beauty Experience of managing a team, leading by example, providing clear and honest feedback to ensure the team exceeds expectations Driven to exceed KPI's and motivated by achievement of self and team Dedicated to delivering a memorable customer experience  Strong communication and interpersonal skills  In return, La Prairie offers: A competitive salary and discretionary bonus scheme 33 holiday days (including bank holidays, this will be pro-rata to your working days)  Generous product allocation & discount A collaborative, dynamic work envirnoment Ongoing training to enhance your expertise  Opportunties for growth in a globally recognised brand  A free product to try every time there is a new launch Contributory pension scheme – 5% employer contribution Read Less
  • Beauty Consultant - Harvey Nichols Leeds  

    - Leeds
    Are you interested in working for a Swiss luxury brand known for their... Read More
    Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Leeds might be of interest to you. As part time La Prairie Beauty Consultant working 3 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ​ Main Accountabilities Make smart business decisions based on brand and business ambition Achieve the sales objectives​ based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc​ Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale​ Create a deep connection with the client to understand their needs, build trust and long-lasting relationship​ Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times​ Engage clients and maintain relationships using La Prairie’s clienteling tools and systems Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client​ Ensure exceptional service through encouraging the application of products either on counter or within the cabin Qualifications Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients​ Strong retail experience ​ Real passion for beauty and skincare ​with an affinity for luxury, always striving for excellence​ Strong business acumen to drive sales and go beyond business objectives ​ Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service ​ ​Ability to build relationships throughout the store to find new opportunities ​ Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients  In return, La Prairie offers A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years’ service Gratis of new launches  Contributory pension scheme – 5% employer contribution Employee referral bonuses Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany