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• 

  Chief Product & Marketing Officer (CPMO)  

  Kroo Bank Ltd

  [fulltime] - London

  Posted: 12/02/2026

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  The Chief Product & Marketing Officer (CPMO) is an Executive Committee... Read More

  The Chief Product & Marketing Officer (CPMO) is an Executive Committee role with accountability for shaping and delivering Kroo’s product and commercial strategy, driving sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts.The CPMO will own the development and execution of a coherent end-to-end commercial plan, bringing together product, pricing, distribution, and go-to-market execution to drive sustainable growth across customer segments, while operating within the bank’s risk appetite, regulatory framework, and budget.The role will provide clear executive leadership across product (specifically organic lending, deposits, and current accounts) and marketing functions, ensuring effective prioritisation, governance, performance management and delivery discipline.Key responsibilitiesProduct strategy and governanceContinue to develop a compelling differentiated vision for the bank, and inspire Kroo’s people to make it happen. Provide executive leadership for the Product function, overseeing product strategy and lifecycle management across deposits, lending, payments, and related services - ensuring product strategy and roadmap support Kroo’s commercial objectives and customer proposition.Develop close partnerships with engineering, design, QA, and other functions to pursue optimised ways of working and high quality delivery. Develop market and customer research, define segment strategies, value propositions, and go-to-market plans, ensuring propositions are competitive, differentiated, and economically soundDevelop strategic partnerships to expand reach, capabilities, and revenue streams, evaluating fintech, platform, and ecosystem opportunitiesStrengthen end-to-end product governance, including product lifecycle management, prioritisation, change control and delivery outcomes.Ensure the product roadmap is appropriately resourced, sequenced and controlled, balancing delivery pace with operational readiness and regulatory compliance.Commercial strategy and planningLead the development and execution of Kroo’s commercial strategy, ensuring alignment to the Bank’s overall strategic plan and financial targets.Identify growth opportunities across products, segments, and channelsOwn the annual commercial plan and medium-term outlook covering revenue, margin, product performance and customer propositions.Ensure the Bank operates with strong commercial governance, including pricing, margin management, product profitability and investment prioritisation.Develop close partnerships with the Chief Operating Officer, Chief Risk Officer, Chief Finance Officer and relevant committees.Lending leadership and portfolio growthProvide executive oversight of the Lending function including strategy, origination performance, pricing / mergin proposition development and portfolio growth.Drive disciplined lending growth aligned to the Bank’s risk appetite.Ensure robust monitoring of lending performance, including portfolio metrics across margin / yield, arrears, recoveries, impairments and early warning indicators, driving discipled cost-to-income outcomes through commercial efficiency strategies.Support the continued development of lending products and distribution approaches, with appropriate operational and control frameworks. MarketingMarketing & Brand LeadershipLead all marketing functions: brand, product marketing, and CRMDefine, scale and protect the bank’s brand, value proposition and customer promiseOwn and develop the bank’s go- to market strategy for products (and services),Design, implement and oversee execution of bank wide marketing strategy, leading acquisition / performance marketing / partnerships and channel optimizationPartner with Risk, Operations, and Compliance.Ensure marketing effectiveness through KPIs, ROI, attribution, analytics and executive reportingPerformance management, MI and reportingEnsure strong management information and reporting frameworks across products (lending, deposits,  accounts) and marketing. lProvide timely and high-quality ExCo and Board reporting on commercial performance, pipeline and delivery of strategic initiatives.Ensure effective identification and escalation of commercial risks and issues.Executive leadership and wider governanceAct as a senior leader of Kroo Bank, contributing to the Bank’s overall strategy, culture and performance.Represent the division in internal governance forums, committees and Board discussions as required.Ensure effective collaboration with Finance & Legal, Risk & Compliance, Technology, People and Operations to deliver the Bank’s objectives.Build, develop and retain a high-performing commercial team with appropriate capability and succession planning.
  RequirementsDigital & Challenger BankingSenior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business.Proven track record scaling customer growth and revenues.Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA).Early-Stage to Scale-Up GrowthExperience building commercial engines in high-growth environments with limited legacy infrastructure.Ability to move from MVP propositions to scaled, repeatable revenue models.Comfortable balancing experimentation with regulatory discipline.Product-Led GrowthStrong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending). Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships).Deep understanding of customer behaviour.Pricing, Unit Economics & SustainabilityExpertise in unit economics, contribution margin, and lifetime value modelling.Experience managing net interest margin, funding costs, and deposit growth.Proven ability to drive sustainable economics without eroding customer trust.Data-Driven Commercial DecisioningCompetent use of data, experimentation, and cohort analysis to drive growth and optimisation.Experience partnering closely with data and engineering teams.Go-to-Market & DistributionOwnership of end-to-end go-to-market for financial products.Experience optimising acquisition channels, onboarding, and conversion funnels.Familiarity with growth marketing and partnerships.Risk, Regulation & ConductStrong understanding of credit risk, conduct risk, and regulatory obligations in banking.Experience embedding risk and compliance into commercial decision-making.Leadership Style & CapabilitiesBuilder mindset: comfortable designing structure, processes, and teams.Highly collaborative.Clear communicator able to engage regulators, investors, and boards.Comfortable being hands-on while scaling teams and capability. Read Less

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• 

  Senior Financial Crime Manager - Fraud  

  Kroo Bank Ltd

  [fulltime] - Manchester

  Posted: 30/01/2026

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  What We’re All About at KrooAt Kroo Bank, we are charting the future o... Read More

  What We’re All About at KrooAt Kroo Bank, we are charting the future of banking with our groundbreaking technological innovations and unique digital services. The rapid advancements in the fintech sector necessitate ongoing evolution in the roles and responsibilities of our bank to effectively tackle new business opportunities and challenges. We are dedicated to consistently updating our job descriptions to ensure we continue to lead in banking innovation.Please note that the responsibilities listed in this job description are intended to give a comprehensive overview of your position but may not detail every aspect of your job role. The fluid nature of our industry requires that your specific tasks may be adjusted to better suit evolving business strategies. We value your flexibility and your willingness to work collaboratively if we need to adapt. If you have any questions regarding your job role, we encourage you to contact your manager for clarification.How you will contribute and key responsibilities: The Senior Financial Crime Manager position is centred on operational execution rather than strategy or controls development. In this role, you will lead large teams within Fraud Operations, ensuring performance is optimised and fully aligned with the bank’s strategic objectives. Your priority will be to maintain high service levels, exceptional quality, and outstanding outcomes across all Fraud Operations teams. You will drive operational efficiency, minimise fraud losses, and uphold a seamless customer experience while operating within a cost focused environment. This role is fundamental to the successful implementation of operational plans and requires a dedicated focus on the continuous enhancement of team performance.Applicants must demonstrate strong fraud operational experience managing investigations, enforcing KPIs, and providing leadership to large teams. The role requires deep end to end expertise across a range of complex fraud typologies and practical experience of the PSR’s Authorised Push Payment (APP) reimbursement policy. While experience in AML management is beneficial, the primary focus is on Fraud. This position plays a critical role in the operational execution of financial crime operations, day to day oversight, and escalation management, ensuring compliance with relevant regulations and industry best practices.Oversee effective operations of the Fraud Teams, ensuring coordination across teams to meet KPIs.Provide leadership, direction, and mentorship to team leads to ensure performance objectives are met in alignment with the bank’s financial crime prevention strategies.Act as the primary subject matter expert in ATO, APP, and Card Fraud cases, guiding the team in complex investigations and decision making.Ensure compliance with all relevant fraud regulations and industry standards by implementing and maintaining robust investigation and prevention principles.Provide guidance on the enhancement of fraud processes, frameworks, and investigative standards.Collaborate with other departments, including Compliance & Product, to maintain fraud reporting mechanisms in line with business growth and regulatory changes.Act as the key escalation point for complex fraud cases across the team, offering expertise and resolution strategies.Oversee fraud related activities, including the management of chargeback processes and the resolution of disputed transactions.Ensure the seamless integration of fraud detection measures across all relevant business areas.Lead initiatives to optimise fraud investigation and detection processes, working closely with senior stakeholders including the Head of Financial Crime Operations and the MLRO.Analyse financial crime trends and data to anticipate emerging risks and implement proactive mitigation strategies.Liaise with external stakeholders, including regulators, law enforcement, and other financial institutions, ensuring timely and accurate communication on fraud issues.Prepare and present Management Information (MI) reports, highlighting key trends, performance metrics, and risk insights for senior management.RequirementsAbout YouWhile not essential, the following experience is highly desirable in our ideal candidate for this position:Leadership Experience: Demonstrated experience in managing managers and leading teams, particularly in a financial crime or compliance setting.Financial Crime Knowledge: Understanding of broader financial crime risks, including fraud management.Strategic & Analytical Thinking: Ability to analyse complex financial crime data, identify trends, and lead strategic initiatives to improve detection and prevention mechanisms.Communication Skills: Strong written and verbal communication skills, with the ability to present complex information clearly to various internal and external stakeholders.Retail Banking Experience: Extensive knowledge of retail banking operations, with proven experience dealing with banking products, services, and customer relationship management.About Our Process:We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:People screen interview - 30 minsTechnical interview with the hiring manager - 45 minsHead of Financial Crime interview - 30 mins Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.BenefitsWhat we offer:At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Manchester.Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.You get full healthcare for you and your nuclear family via Vitality.Hybrid Working:At Kroo Bank, we follow a hybrid working policy that gives individuals and teams a considerable level of autonomy in how they use the office, while supporting productivity and collaboration. Our Manchester office is an excellent space and a valuable resource when used effectively.We currently operate a blended working model, where employees are expected to work in the office at least once per week as a minimum. This is because the role is an integral part of our Manchester Leadership team and therefore requires an in office presence. Candidates who can commute to the Manchester office on a regular basis will align best with our working practices.Please note that this position involves shift work across five days per week, totalling 37.5 hours. Shifts are typically scheduled between 6.00 am and 10.00 pm, and the shift schedule will be provided well in advance.Diversity and Inclusion:We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.To all Recruitment Agencies:At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation. Read Less

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• 

  Compliance Manager (Fixed-Term Contract - Maternity Leave Cover)  

  Kroo Bank Ltd

  [temporary permanent fulltime] - London

  Posted: 27/01/2026

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  Please note: This Compliance Manager role is a fixed term contract pos... Read More

  Please note: This Compliance Manager role is a fixed term contract position. The contract term is 12 months. The approximate start date is April 2026, subject to onboarding and notice periods. This is a fixed term contract and is not a permanent position.What We’re All About at KrooKroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.How you will contribute:The Compliance Manager will play a pivotal role in supporting the Compliance function for our rapidly growing, regulated organisation. This position ensures adherence to regulatory requirements, supports policy development, and fosters a customer-centric culture. The Compliance Manager will also be instrumental in enhancing the new compliance frameworks and procedures. Other responsibilities include: Regulatory Analysis and Implementation: Collaborate with the Head of Compliance to analyse and interpret relevant regulations. Work closely with various teams to implement regulatory requirements efficiently. Stay up-to-date with changes in regulatory environments and ensure compliance strategies are current.Complaints, TCF, and Vulnerable Customers Framework: Support the business with advice to ensure frameworks are effectively addressing customer needs and regulatory requirements.Product Team Collaboration: Partner with the product team to integrate compliance requirements into the development of banking and lending products and services. Ensure that new products and features comply with relevant regulations and industry best practices. Provide guidance and support to the product team on compliance-related matters.Customer-Centric Culture: Promote a customer-centric approach within the compliance function and across the organisation. Ensure that compliance initiatives align with the goal of delivering excellent customer service. Foster a culture of transparency, integrity, and accountability.Policy Development and Improvement: Support the Chief Risk Officer (CRO) and the Head of Compliance in updating and improving existing policies and procedures. Lead the development of new compliance policies and procedures in response to regulatory changes or organisational needs. Ensure all policies and procedures are documented, communicated, and enforced consistently.Additional Responsibilities: Perform other duties as assigned to meet business needs and support the overall compliance function. Participate in compliance training and development initiatives for staff. Represent the compliance function in internal and external meetings as required.Other duties as assigned to meet business needs.The Kroo is growing and we’d love to hear from you if you’re interested in joining us on our journey!RequirementsAbout YouWhile not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position: Extensive experience across various facets of the Compliance function, including conduct risk, consumer credit regulations, payments, complaints handling (with expertise in dealing with the Financial Ombudsman Service), Treating Customers Fairly, conflicts of interest, financial promotions, anti-bribery and corruption, data protection, and other related areas (not all are required). Regulatory compliance experience in the banking sector Knowledge of the SMCR. A positive attitude and a strong willingness to learn. Degree qualified in a relevant subject. About Our Process:We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:
  30-minute people screen with our talent acquisition specialist via google hangouts. 1-hour technical interview interview via google hangouts. 45-minute final interview via google hangouts.
  Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.BenefitsWhat we offer:At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central London, which includes a full gym.Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.You get full healthcare for you and your nuclear family via Vitality.Hybrid Working:At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource when used effectively. So, employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you won't need to be on-site all the time.Diversity and Inclusion:We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.To all Recruitment Agencies:At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation. Read Less

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• 

  Senior Credit Risk Analyst  

  Kroo Bank Ltd

  [fulltime] - London

  Posted: 13/01/2026

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  What we’re aboutKroo Lending is here to support the life milestones of... Read More

  What we’re aboutKroo Lending is here to support the life milestones of our customers. Borrowing can support something joyful, or be a bit grown up: a cargo bike for the commute with kids or replacing a tired old boiler. Credit analytics, decisioning and credit operations effectiveness is at the heart of our ability to support lending customers, ensuring we can offer the most suitable product and service and sustainably grow the business. We have launched some familiar products - overdrafts, and unsecured personal loans - and are now preparing to expand the scale of these. This is a newly created role within our Lending function, which will give you exposure to some exciting projects. We’re a bank, and we’re a startup: Kroo is able to take the best of both worlds to create products that our customers trust and love. We want to improve the relationship people have with their banks and money and, ultimately, give them more financial independence and control.How you’ll contribute:Develop the credit decisioning ruleset and scorecard, expanding strategies to suit specific customer groupsManage the dynamic pricing modelling alongside credit profiles, to ensure our customer offer is competitive and performs over timeOversee the affordability assessment, using Open Banking transaction analytics to validate specific customer circumstances, and identify vulnerability markersMonitor cohort performance over time, being able to measure and explain variances. This end-to-end view of the credit lifecycle will also include input to the collections strategies and success metrics.Monitor our forbearance and arrears effectiveness strategies and provide insight into measurement and  improvement approaches.Explain and present the credit performance amongst the team and to business stakeholdersSupport policy and procedure development within the lending team About Our Process:We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:People Screen - 30 minsInterview with the Head of Lending - 45 minsA technical case study - 30 minsFace to face meeting with members of the team in our London officePlease let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.RequirementsExperienced UK consumer credit risk analystComfortable with credit bureau files and their application in origination scorecardsFamiliar with transaction data (Open Banking) and its interpretation, for affordability and vulnerability identificationA pragmatic, data-first mindset. It’s how you’ll identify opportunities and communicate the expected impact of policy changes and the analysis provided to the business. Experience using SQL and data management practicesAbility to communicate clearly and succinctly to other credit professionals, and others in the business including our Operations , Finance, Compliance, Product and EngineeringTakes initiative and has a natural curiosity to follow the analysis.  BenefitsWe know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central London.Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.You get full healthcare for you and your nuclear family via Vitality.Hybrid WorkingAt Kroo Bank, we have a hybrid/ flexible policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource to collaborate and candidates should be able to attend 1-2 days per week regularly to align with how we work at the moment.Diversity and InclusionWe wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.To all Recruitment AgenciesAt Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation. Read Less

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• 

  Financial Crime Analyst - Detection (Evening Shift)  

  Kroo Bank Ltd

  [fulltime]

  Posted: 12/01/2026

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  Transaction Monitoring - Late ShiftPlease note the working hours for t... Read More

  Transaction Monitoring - Late ShiftPlease note the working hours for this role are 16:00 - 00:30 (with an hour for lunch)
  
  What We’re All About at KrooKroo has a big vision. To be the first bank that is both trusted and loved by its customers.We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet.Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.About the TeamWe are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company’s mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives for good.How you will contribute: This role has a focus on transaction monitoring however the successful candidate will need to learn and contribute to other First Line FinCrime tasks. Investigate transaction monitoring alerts to identify suspicious activity. Review and approve or reject payments that are flagged as potentially high risk to protect customers and the bank from loss. Support the optimisation and update of existing monitoring processes, systems and procedures. Proactively identify financial crime trends through data analysis. Liaise with other financial institutions and law enforcement authorities. Liaise with other business departments RequirementsAbout YouWhile not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position: 1 years' experience (minimum) of transaction monitoring The ability to manage a varied workload Investigations experience An analytical mindset and capable of identifying patterns in large datasets Have experience in the financial services sector A cooperative character and you enjoy working as part of a dynamic team Readiness to complete sanctions certifications to broaden and improve your knowledge Confident working within a fast pace start-up environment Familiar with Financial Crime and AML regulations About Our Process:We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is: 30-minute meet and greet with our talent acquisition specialist via google hangouts. 1-hour technical interview with the hiring manager via google hangouts. 30-minute culture champion interview via google hangouts. Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.BenefitsWhat we offer:At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.Top-notch equipment: This includes a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.Modern office: If you need to come to the office, you'll enjoy access to our modern, bustling workspace in Central London.Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.You get full healthcare for you and your nuclear family via Vitality.
  Hybrid Working:This role is to be worked 100% remotely. We do have offices in Manchester and London, but there is no pressure to attend either office. It would only be in exceptional circumstances that would require mandatory attendance to the office.Diversity and Inclusion:We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.To all Recruitment Agencies:At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.Please note: Kroo values honesty and integrity in all candidates therefore, applications should be accurate and truthful. As part of our hiring process, we conduct employment history and reference checks. Any undisclosed discrepancies, misrepresentations, or false information may result in the withdrawal of your application or job offer. Read Less

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