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Kream
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  • Workshop Controller  

    - Exeter
    A fresh and rewarding vacancy has arisen at a long-established, franch... Read More
    A fresh and rewarding vacancy has arisen at a long-established, franchised main dealer in Exeter.  The business is part of a privately-owned dealer group, representing a host of well-known, quality automotive brands.They are looking for a WORKSHOP CONTROLLER to be the main interface between a team of skilled Technicians and the front of house service reception at their Light Commercial Vehicle facility.Amongst your main responsibilities, you will be ensuring that each day’s workload is completed as efficiently as possible, ensuring good communications between all parties. Reporting to the Service Manager, you will also be responsible for several key workshop functions, including supervising the technical teams performance / progress and organising rotas.A summary of your key activities/responsibilities will includeManagement of the Workshop & support team.Carry out regular reviews to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.Manage the performance of the department.Manage and plan workshop & resources to ensure that work can be completed as per schedule.Identify and forward order parts for planned workshop activitySupport the sales team to ensure cars (pre-sale) are ready for handover.Hold regular production meetings to plan workload and resources,Anticipate production problems based on forward plan / resources and provide support to handle workload.To be considered you MUST have:Previous experience and up to date skills as either a Workshop Controller or Senior Service Advisor.Knowledge of Industry StandardsFull UK driving licenceProblem solving and analytical skillsExcellent organisation and planning skillsStrong communication skillsStrong team working & leadership skillsFlexible can-do approachOn offer is a competitive salary package alongside a selection of additional employee benefits. Read Less
  • Technician (various levels)  

    - Weston-super-Mare
    We are delighted to be supporting a south west based, family-owned, aw... Read More
    We are delighted to be supporting a south west based, family-owned, award-winning automotive retailer established over 50 years ago, as they seek TECHNICIANS at various levels.The group represents a selection of well-known major brands at their dealerships across Devon, Somerset and Dorset.Vacancies now exist for Franchise Technicians, Diagnostic Technicians, Master Technicians and Dual Brand Master Technicians, at their facilities in Western-super-Mare, Taunton and Barnstaple – basic salaries and on target earnings will vary dependent on each candidate’s skills, experience and qualifications.These are very attractive opportunities to join a successful organisation with a great reputation; both within the automotive community and retail environment.To be considered at any level, you will need to hold relevant (City and Guilds / NVQ or equivalent) qualifications alongside demonstrable experience and skillsets.On offer is a modern and supportive working environment with progression opportunities, ongoing training and competitive earnings.!!!… Please note – a Full Driving Licence is Essential…!!! Read Less
  • Vehicle Technician  

    - Newton Abbot
    We are looking for an experienced MOTOR VEHICLE TECHNICIAN to join a p... Read More
    We are looking for an experienced MOTOR VEHICLE TECHNICIAN to join a prestige independent specialist.Based in Newton Abbot this business is a busy, successful, Sales, Service and Repair Dealer. You’ll be joining a relaxed, friendly and welcoming team, where your efforts and achievements will be valued, appreciated and rewarded.To be considered you will need a minimum 5+ years’ workshop experience, a strong all-round skillset, particularly with diagnostics and to hold your NVQ Level 3 (or equivalent) qualification in Light Vehicle Maintenance and Repair.You will be working on a wide range of makes and models at the company’s modern, well-equipped workshop facility, and will need to be competent in: –Servicing in line with Manufacturer GuidelinesMajor and Minor RepairsGeneral Maintenance (Cam Belts, Clutches etc)MOT RepairsFault Diagnosis and RectificationA competitive salary, tailored to recognise your skills, experience and qualifications is on offer.  Read Less
  • Service Receptionist  

    - Tiverton
    A well‑established independent garage with 15 years of successful trad... Read More
    A well‑established independent garage with 15 years of successful trading, known for our friendly customer service and high‑quality workmanship, are looking for an enthusiastic and personable SERVICE RECEPTIONIST to be the welcoming face of the business, and ensure our customers receive exceptional service from the moment they arrive.Key ResponsibilitiesFront of HouseMeet and greet customers in a friendly, professional manner.Act as the primary point of contact for customers, ensuring they feel welcome and supported.Create, explain, and manage estimates and invoices using the company systems (TechMan).Handle customer queries both in person and over the phone.Administrative & Financial Take payments and issue receipts.Prepare and send monthly statements for account customers.Maintain excellent organisation of customer records and bookings.Social Media & CommunicationsManage and update the business’s social media channels.Assist in promoting services, special offers, and business updates.Scheduling & Parts ManagementBook in customer jobs, ensuring efficient scheduling for technicians.Source required vehicle parts at competitive prices.Liaise with suppliers when necessary. Operational SupportUpdate customers on the progress of their vehicle throughout the repair process.Work closely with technicians to ensure smooth workflow and clear communication.Occasionally collect or deliver customer vehicles as required (full driving licence preferred).This role requires an excellent communicator with strong customer service and organisational abilities. Confidence using computer systems accompanied by a friendly, approachable, and professional manner are all really important.  Front of house motor industry experience would be a great advantage.  A driving licence is essential.You can look forward to a supportive, friendly working environment, and the long‑term stability associated with a well‑established business. Read Less
  • Customer Service Advisor  

    - Plymouth
    We are looking for an SERVICE ADVISOR to join a main dealer based in P... Read More
    We are looking for an SERVICE ADVISOR to join a main dealer based in Plymouth – representing 3 quality brands with a great reputation.You will be the first point of contact for all Aftersales customers, providing a warm, professional welcome and processing service, repair, maintenance and warranty bookings.The dealership is part of a well-known, privately-owned dealer group representing a selection of quality manufacturers in Devon and Cornwall.Efficiency, alongside a top-quality customer service, will be your priorities.Key activities will include:Processing Aftersales bookings via face to face, telephone and internet contact.Liaising with all relevant dealer personnel to ensure a smooth throughput of work.Keeping customers clearly informed throughout work in progress, detailing additionally identified work requirements and gaining authorisation to proceed.Presenting and upselling approved products and services.Completing all related administration (invoicing, data inputting etc)The management team have a strong preference towards those who have direct experience in the main dealer Service Advisor role, accompanied by motor vehicle knowledge and good IT competencies.   Read Less
  • Customer Service Advisor  

    - Saint Austell
    We are looking for an SERVICE ADVISOR to join a main dealer based at n... Read More
    We are looking for an SERVICE ADVISOR to join a main dealer based at near St Austell – representing a well-known quality automotive brand.You will be the first point of contact for all Aftersales customers, providing a warm, professional welcome and processing service, repair, maintenance and warranty bookings.Efficiency, alongside a top-quality customer service, will be your priorities.Key activities will include:Processing Aftersales bookings via face to face, telephone and internet contact.Liaising with all relevant dealer personnel to ensure a smooth throughput of work.Keeping customers clearly informed throughout work in progress, detailing additionally identified work requirements and gaining authorisation to proceed.Presenting and upselling approved products and services.Completing all related administration (invoicing, data inputting etc)The management team have a preference towards those who have direct experience, alongside motor vehicle knowledge and good IT competencies.  However, candidates with up to date, face-to-face customer service experience and an adaptable skillset are also welcome to apply. Working week is Monday to Friday with 1 in 4 (approx.) Saturday mornings on a rota basis. You’ll be working for a privately owned motor group who enjoy an excellent reputation, both with their customer-base and within the automotive community. Read Less
  • Technician  

    - Cullompton
    We are working to support a well-regarded, privately-owned service, re... Read More
    We are working to support a well-regarded, privately-owned service, repairs and tyre specialist that have been serving the needs of North Devon and Somerset for nearly 40 years.Based in Minehead, they now seek a skilled and qualified TECHNICIAN to join their established teamExperience and qualifications are essential.  Ideally, you’ll hold your Level 3 NVQ in Light Vehicle Maintenance and Repair (or equivalent – IMI, City and Guilds etc) and have a minimum 5 year’s professional workshop experience.  However, skilled and experienced Technicians with a Level 2 qualification accompanied by strong competencies are also encouraged to supply.Regular activities here will extend to:Routine servicing all makes, models and brands to manufacturer standards.MOT repairs.Routine and preventive maintenance (cambelts, clutches, dual mass flywheels etc).General fault diagnosis.Possessing the right attitude to fit into the business’s enjoyable and comfortable work environment is essential.  The mechanical department is highly efficient, self-sufficient and everyone pulls together as a team to produce great quality work for longstanding and new customers.So, if you’re a skilled, experienced Motor Vehicle Technician, looking for an satisfying career position with a positive work / life balance, this could be a great fit!Salary is competitively structured to recognise your background, and weekend working is optional NOT mandatory.***   A FULL DRIVING LICENCE IS ESSENTIAL   *** Read Less
  • Parts Advisor  

    - Exeter
    We are seeking an individual with automotive Parts experience to join... Read More
    We are seeking an individual with automotive Parts experience to join a motor-factors’ Exeter branch.The business is a well-known, south west based and privately-owned company, with an excellent reputation – with both trade and retail customers. They have various branches located across Devon.Occupying the role of a PARTS ADVISOR your key activities will include:Serving trade and retail customers at the front desk.Taking trade and retail Parts calls, locating components and arranging deliveries.Processing ‘special-orders’ of non-stock items through third party suppliers.Stock control and replenishment.Processing warranty and returned items.Promoting special offers and marketing campaigns.To be considered you will need to have occupied the Parts Advisor role previously, in either a franchised main dealer or motor-factors. You will be familiar with Parts processes and related IT / electronic catalogues Read Less
  • Vehicle Technician / MOT Tester  

    - Bridgwater
    We are seeking a qualified Vehicle Technician / MOT Tester to join a b... Read More
    We are seeking a qualified Vehicle Technician / MOT Tester to join a busy main dealer team in Bridgwater.  The business is part of a privately-owned dealer group, representing a well-known quality manufacturer.Working in a modern workshop facility, with access to the latest technology, tools and equipment, you’ll need to be a qualified MOT tester with the ability to conduct tests in line with DVSA guidelines – providing customers with the very best MOT experience.Key duties:Conduct comprehensive examinations of vehicles to the required MOT standards.Work closely with the service team, providing clear updates on job progress and ensuring all completed work is fully communicated.Engage directly with customers when required, discussing technical issues or recommended work in a clear and professional manner.Deliver a knowledgeable, courteous, and efficient service that reflects the values and standards of the brand.Maintain and continually develop a high level of technical expertise.This is a desirable opportunity to join a long-standing business and align with a strong, high quality automotive brand.Salary will be competitive to recognise your skills and experience. Read Less
  • Vehicle Technician  

    - Plymouth
    We’re seeking a SERVICE / PREPARATION TECHNICIAN to carry out a variet... Read More
    We’re seeking a SERVICE / PREPARATION TECHNICIAN to carry out a variety of workshop tasks as a busy main dealer, based in Plymouth.Your typical day will include:Carrying out vehicle services and repairs in accordance with brand technical standards.Working in accordance with brand and dealership processes.Liaising directly with customers where appropriate.Providing support to less experienced colleagues.Attending regular training to update technical skills and gain new qualifications.Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.To be considered you’ll need:Relevant City & Guilds, BTEC, NVQ or IMI accreditation (Level 2 as a minimum)Previous work experience in a franchise dealership or quality independent workshop.Skills in general routine and preventive maintenance procedures and consumables replacements (brakes, exhaust systems, suspension components etc).Ability and willingness to work as part of a friendly team.A full driving licence without excessive penalty points.Commitment to delivering first class customer service.Hours of work:Monday to Friday 08:00 – 17:00 ( 1 hour lunch)Saturdays 08:00 – 13:00 (alternate ) This is a great opportunity to represent a highly popular, quality automotive brand.  A competitive salary package, to recognise your specific skills and qualifications, is on offer. Read Less

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