The Robotic System Engineer will work to ensure the installation & commissioning for automation solutions (AGV & AMR). Planning,
installation, commissioning and customer handover/sign off for automation solutions with driverless transport systems. Provide
technical support to the aftersales department, undertake change requests and on-site error analysis.We offer:• Be involved in the design, development and implementation of hardware and software systems.• Identify and resolve complex problems, applying your problem-solving skills to deal with various technical issues.
• Create and review project and component specification documentation.
• Design the system layout, including the warehouse plan with driving paths and pick/drop locations, using AutoCAD.
• Adjustment of the AGV routes and parameters
• Testing and validating the overall solution and certifying conformity
• Strong involvement in Risk assessment & Impact assessment with PM before final submission to customer
• Collaborate with customers on full system design, approval, and acceptance.
• Perform system emulation analysis and review the results.
• Be part of the on-site team during system startup and implementation of the Go-Live phase.
• Develop strong customer relationships.
• Facilitating controlled AGV demonstrations at KION ITS UK&I locations or on customer sites
• Undertaking proof of concept (PoC) configuration automation solutions with AGVs within a customer’s operation
• Performing training for end customers
• Supporting the service organisation as a technical specialist consultant – on site, via telecoms/digital platform & via
remote diagnosis
• Coordination of possible root cause(s) of failure with our automation partners and achieving fastest possible issue
resolution for our customers
• Follow up KPI onsite (errors, availability, pallet/h performance, etc.) with recommendation of action plan.
• Pre and post sale application and system support
• In your role you a full certification is required. It is mandatory that you pass all the trainings and internal certifications
when required by your line manager.Tasks and Qualifications:Interfaces:• Robotic Engineering
• Technical Product Support
• ITS EMEA RAE team members & management
• Director(s) (Aftersales and Intralogistics)
• Regional Senior Management
• Intralogistics Solutions Management and Colleagues
• Project stakeholders
• Customers
• Technical Experts – 3rd parties/suppliersRequired functional competencies / experience / qualifications:• Engineering qualification, Bachelor’s degree or similar or experience in the automation industry
• Proficiency in computer skills, including AutoCAD and Microsoft Office
• Experience in material handling automation equipment is advantageous, preferably with AGVs and pallet conveyors.
• Experience with WMS, WCS, or Control Level Software is advantageous.
• Demonstrates and applies a broad knowledge in the field of specialization through successful completion of moderately
complex assignments.
• Ability to apply complex knowledge of fundamental concepts, practices, and procedures in the particular area of
specialization.
• Desire to travel extensively across the UK&I (primarily), plus Europe (up to 80% peak travel time)
• Experience in commissioning of complex plants/systems would be an advantage.
• Ability to represent the company in front of the customer.
• Excellent communication skills, both written and verbal
• Fluent spoken & written English language skills essential.
• Ability to work well in an environment of international teams.
• Strong organizational skills
• Self-starter who will take initiative to identify issues and pursue resolutions.
• Strong problem-solving skills
• Self-motivation
• Good listening skill
• Attention to detail.
• Full driving license
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