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• 

  Beauty Advisor  

  KIKO MILANO

  [fulltime] - Cambridge

  Posted: 09/04/2026

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  At KIKO MILANO, being a Beauty Advisor is about more than selling make... Read More

  At KIKO MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand.You are the face of KIKO, the first connection, the trusted beauty expert, and the energy that brings our stores to life. Through creativity, product knowledge, and genuine connection, you’ll turn everyday visits into unforgettable experiences — while driving performance and representing the bold, inclusive spirit of KIKO.This role is perfect for someone who lives and breathes beauty, loves people, and wants to grow in a fast‑paced, fashion‑forward retail environment. WHAT YOU’LL BE DOINGCreate Elevated Customer Experiences·         Act as a true brand ambassador — confident, expressive, approachable, and passionate about beauty.·         Deliver engagements that empower customers to express themselves through makeup.·         Build authentic connections, turning shoppers into loyal KIKO fans.·         Bring energy, creativity, and positivity to the shop floor — every shift, every interaction.·         Support the Store Manager in creating a high‑performing, inclusive, and inspiring team culture. Drive Performance & Commercial Success·         Take ownership of key KPIs such as Conversion, ATV, UPT, and Sales Targets.·         Use customer insight and curiosity to identify opportunities and improve results.·         Contribute ideas to improve KPI’s, engagement, and sell‑through — your voice matters.·         Understand how your individual performance impacts the wider business. Learn, Grow & Stay Ahead·         Actively participate in product launches, digital learning, and BeKIKO training challenges.·         Stay informed on new collections, hero products, and application techniques.·         Be curious about trends in beauty, fashion, and social media — and share inspiration with the team.·         Take ownership of your development with clear progression opportunities within KIKO.Operational Excellence & Visual Storytelling·         Follow KIKO’s operational standards to keep the store running smoothly and efficiently.·         Maintain Retail Excellence standards — clean, organised, and on‑brand at all times.·         Support stock management, replenishment, and delivery processes.·         Ensure policies, procedures, and brand guidelines are consistently met.WHY JOIN KIKO MILANO?·         Be part of a global, trend‑driven beauty brand with strong values and personality.·         A workplace that celebrates individuality, creativity, and diversity.·         Ongoing training, product knowledge, and career development opportunities.·         A dynamic retail environment where no two days are the same.·         A role where you can express yourself, build confidence, and grow your future.WHAT’S IN IT FOR YOU?·         28 days’ holiday including Bank Holidays·         Enjoy a 50% staff discount on KIKO MILANO products·         Free allocation of KIKO MILANO products as part of your employee benefits·         5% employer pension contribution·         Access to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health·         Monthly bonus scheme to reward performance and results·         Ongoing training and career development within KIKO MILANO·         Maternity and paternity bonus·         Employee referral scheme with rewards for recommending great talent
  
  ·         Passionate about beauty, self‑expression, and customer experience.·         Confident communicator with a natural ability to connect with people.·         Proactive, positive, and comfortable working in a fast‑paced retail environment.·         Commercially aware with a results‑driven mindset.·         A team player who thrives in a collaborative, inclusive culture.·         Open to learning, feedback, and continuous improvement.(Retail or beauty experience is a plus — but attitude, energy, and potential matter most.) Read Less

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• 

  Supervisor  

  KIKO MILANO

  [fulltime] - Windsor

  Posted: 20/03/2026

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  As a Supervisor at KIKO Milano, you are a brand ambassador, people lea... Read More

  As a Supervisor at KIKO Milano, you are a brand ambassador, people leader, and commercial driver. You partner closely with the Store Manager to deliver exceptional customer experiences, achieve sales targets, and lead a high‑performing, engaged team.You play a pivotal role in translating KIKO’s brand vision into daily store excellence — coaching the team, driving KPIs, and taking full ownership of store performance in the absence of the Store Manager or Assistant Store Manager.This is a hands-on leadership role for someone passionate about beauty, retail performance, and developing others. Key ResponsibilitiesPeople Leadership & Team DevelopmentLead by example on the shop floor, setting the standard for customer experience, service, and brand representationCoach, motivate, and inspire the team to consistently achieve individual and store performance goalsDevelop team capability through on-the-job coaching in:       - Product knowledge       - Make-up application techniques       - Customer engagement and selling skillsSupport onboarding, training, and continuous development of new and existing team membersFoster a positive, inclusive, and high-performance culture aligned with KIKO valuesAct as a trusted leader and point of escalation in the Store Manager’s absence Customer Experience ExcellenceChampion a customer-first mindset, ensuring every interaction reflects the KIKO Milano brand experienceDrive strong conversion, ATV, UPT and repeat customer behaviour through effective selling and service standardsMonitor and respond to customer feedback, resolving issues swiftly and professionallyEnsure Retail Excellence, product availability, and store presentation consistently meet brand standards Commercial & Business PerformanceSupport the delivery of store KPIs, including:       - Sales and revenue growth       - Conversion rate       - ATV & UPTStock loss and operational efficiencyAnalyse performance data and KPIs to identify trends, risks, and opportunitiesPartner with the Store Manager to create and execute action plans that drive performancePrioritise initiatives that deliver the greatest commercial and customer impact Operational Excellence & ComplianceEnsure full compliance with all KIKO Milano policies, procedures, and operational standardsExecute the promotional and commercial calendar with precision and paceMaintain high standards across:       - Cash handling       - Stock management       - Health & safety       - Loss preventionProactively identify operational issues and resolve them in partnership with the Store ManagerComplete all required training, BeKIKO modules, and development programmes on time What We’re Looking ForProven experience in a supervisory or senior sales role within fast‑paced retail (beauty, fashion, or lifestyle preferred)A confident people leader with a coaching mindsetStrong commercial awareness and the ability to work with KPIs and performance dataPassion for beauty, make‑up, and delivering outstanding customer experiencesA proactive, resilient, and solutions‑focused approachFlexibility to work across peak trading hours, including weekends Why Join KIKO Milano?Be part of a global, fast‑growing beauty brandClear progression pathways into Assistant Store Manager and Store Manager rolesContinuous learning and development through structured training and coachingA dynamic, inclusive, and high‑energy retail environmentThe opportunity to make a real impact — on people, performance, and brand experience What’s in it for you?28 days’ holiday including Bank HolidaysEnjoy a 50% staff discount on KIKO MILANO productsFree allocation of KIKO MILANO products as part of your employee benefits5% employer pension contributionAccess to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial healthMonthly bonus scheme to reward performance and resultsOngoing training and career development within KIKO MILANOMaternity and paternity bonusEmployee referral scheme with rewards for recommending great talent  Read Less

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