Job Title: Workshop Manager
Shift: Monday – Friday days (40 hrs)
Location: Barnstaple
Salary: £48,000 - £52,000
Benefits: 33 days holiday (ability to sell/purchase another 5 days), share save scheme, annual bonus scheme, enhanced pension (upto 10%), life assurance, employee discounts and more
Workshop Manager opportunity
Are you a skilled and motivated leader ready to take charge of busy workshop operations? We're looking for a Workshop Manager to oversee our contracts in and around Devon and Somerset. This is a hands-on leadership role focused on delivering excellence across vehicle maintenance, compliance, customer satisfaction, and team performance.
Duties of the Workshop ManagerManaging multi-skilled technicians across our main and satellite workshops.Building strong, proactive relationships with clients to ensure service expectations are met or exceeded.Ensuring all workshop activity complies with health & safety legislation and company policies.Overseeing all vehicle maintenance and repairs (internal and external), ensuring compliance with manufacturers' guidelines, contractual obligations, and legal standards.Driving performance in workshop KPIs, SLAs, service scheduling, quality control, and parts management.Controlling workshop systems, authorisations, and providing technical guidance to the team.Leading and developing your team through effective training, support, and performance management.Supporting other contracts and rental fleet maintenance as part of the wider SFS business.Using fleet management systems effectively for reporting, compliance, and cost control.Experience/skills required for the Workshop ManagerTrack record in successfully managing vehicle workshopsRecognised vehicle engineering qualification (e.g. City & Guilds) for HGVsNational Certificate of Professional Competence (CPC)Strong understanding and implementation of Health & Safety within workshop operationsExperience with municipal vehicle maintenanceHGV Category C licenceIOSH Health & Safety qualificationMembership of IRTE or similar industry body
This is your chance to lead a high-performing workshop environment where your expertise and leadership will directly influence success. You’ll be joining a forward-thinking company committed to operational excellence, customer satisfaction, and professional development.
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