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• 

  Support Engineer  

  Just IT

  [fulltime] - London

  Posted: 15/01/2026

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  This client is a lucrative investment with years of history. Your role... Read More

  This client is a lucrative investment with years of history. Your role will be to be engaging with the users. You will use your Windows 10 & 11, Microsoft Office , web browser, AI tool and mobile device knowledge to provide IT technical support. You will need excellent communication skills, the ability to multi-task and work well under pressure.You will be the first point of call providing software and hardware support to users in their London, Bristol, Leeds and Edinburgh offices. You will support over users and be part of a team of 5 engineers. You will be involved in installing software and hardware on relevant machines, setting up equipment and taking responsibility for first line support calls. Alongside other members of our IT department you will develop and maintain specialist knowledge, using good interpersonal skills to become an effective member of the IT support team General Skills & Experience Experience in first line client-facing IT Support Working knowledge of Microsoft Office applications Basic Knowledge Printers Knowledge of Smart Phone & Tablet device technology (Samsung/iPhone/iPad/Remarkable) Desktop operating systems experience (Windows 11) and AI tools like Copilot/ChatGPT Knowledge of web browsers (Microsoft Edge, Firefox, Google Chrome and Safari) Intelligent, quick logical mind. Ability to analyse and troubleshoot a problem arriving at a logical solution Previous Helpdesk experience in a similar role in a corporate environment would be advantageous Strong analytical thinking and a problem solving mind-set Strong customer focus and team working skills Enthusiastic, self-motivated and keen to learn Have an initiative and resourceful approach Good communication skills (both written and oral) are paramount. The ability to balance working under pressure with a need to escalate and respond to client demands. Polite and courteous with an ability to liaise effectively and build positive professional relationships with the end users. Flexibility and the ability to adapt when under pressure Provide 1st line support for PC Hardware and Software and mobile device queries. Ensure IT Support calls are being resolved in an efficient and effective manner Responsible for documentation of work Training will be provided Pleas ensure you have minimum 2years experience in desktop support. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity. Salary: £26, / £28, p.a. Reference: JR Read Less

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• 

  Service Desk Supervisor  

  Just IT

  [fulltime] - London

  Posted: 11/01/2026

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  The Service Desk Supervisor oversees the daily operations of the Londo... Read More

  The Service Desk Supervisor oversees the daily operations of the London IT Service Desk, ensuring top-tier technical support and exemplary customer service for all staff, and clients. In addition to general local and global service desk duties, this role at times will involve hands-on user support across multiple channels – phone, email, instant messaging/chat, and in-person. The Service Desk Supervisor coordinates closely with colleagues across the firm’s global IT structure to provide seamless 24/7 support in a follow-the-sun mode.Leadership & Interpersonal Skills: Minimum of 5 years’ experience in an IT support or service desk environment, with at least a portion of that in a law firm or similar professional services firm. Previous experience in a supervisory or team lead role, preferably overseeing a service/help desk team. This includes direct responsibility for staff mentoring or coaching, task assignment, and performance monitoring. Candidates who have led a small IT support team or acted as a senior analyst providing guidance to others will be well-suited. Hands-on experience coordinating or providing IT/AV support for meetings, conferences, or events is a plus – especially in settings requiring professionalism such as board meetings, legal proceedings, or client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery and support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating systems, including imaging, configuration, and user environment issues in an enterprise network. Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint) Experience supporting Microsoft Exchange/Outlook email environments and calendaring. Familiarity with collaboration and communication tools such as Zoom Workspace and Microsoft Teams Hands-on knowledge of document management systems commonly used in law firms, especially iManage Work (Desksite/WorkSite) or similar platforms. Proficiency in supporting and troubleshooting PC/laptop hardware (preferably Lenovo ThinkPad series, Microsoft Surface or similar business-class hardware). Able to diagnose and resolve issues with CPUs, memory, drives, and peripherals. Experience supporting printers, multi-function devices and scanners (particularly HP and RICOH models), including network printing issues, PaperCut, driver deployment, and maintenance tasks. Experience supporting mobile devices, including iPhone and Android platforms Solid experience with audio-visual and video conferencing technologies in meeting rooms. Strong knowledge of Active Directory and Entra ID Strong understanding of network fundamentals and advanced client-side troubleshooting. Familiarity with network services like DNS, DHCP. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity. Salary: £50, / £60, p.a. Reference: JR Read Less

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• 

  Candidate Engagement Manager – Training  

  Just IT

  [fulltime] - London

  Posted: 11/01/2026

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  At The B2W Group, we are committed to transforming careers and busines... Read More

  At The B2W Group, we are committed to transforming careers and businesses through high-quality training, apprenticeships, and professional development. As part of our group, Just IT and BePro work together to deliver a complete training solution, supporting individuals and organisations across the UK.Together Just IT and BePro will become Leep Talent in January , part of the newly branded Leep Group. With over 20 years of experience, Just IT is a multi-award-winning national provider, specialising in IT and Digital apprenticeships, recruitment, and training. Since joining The B2W Group in , we have expanded our reach, now supporting over 12, learners per year. Our mission is to drive long-term career development, bridge the digital skills gap, and create lasting social impact by putting people at the heart of everything we do. Just IT’s brand is reflected in our 91% employer satisfaction rating, a 4.8 Trustpilot score, and national awards such as FE Week Digital Apprenticeship Provider of the Year and CompTIA Apprenticeship Partner of the Year. BePro delivers professional qualifications and apprenticeships across the UK. Renowned for high achievement rates, specialist expertise, and an innovative approach to learning, BePro shares our commitment to accessible, high-quality training that supports career progression and strengthens businesses. Together, Just IT and BePro provide a -degree training solution, equipping learners with the skills they need to thrive and empowering businesses to build future-ready workforces. Position Overview You will grow and evolve our candidate attraction team (Skills Bootcamps or Adult Skills Fund) to deliver best-in-class learner starts across our funded programmes. You will lead from the front in delivering your own individual targets, while supporting a team to achieve its overall target. You will work with other departments to help shape our learner attraction strategy, maintaining and strengthening our quality deliverables, regional engagement, and contractual success. Leading the team to achieve core KPIs is essential. You will provide coaching, tools, and development opportunities to ensure team members are equipped for success. Continuous review and improvement of performance will be a central part of the role. You will work with the Head of in taking ownership of the marketing budget and spend plans aligned to our ever growing geographical and programme spread. The successful candidate will play an integral role in the continued growth of our Funded Training programmes. Everything you do will reflect the values and service that we have and complement our wider group strategy and brand. Responsibilities  In common with all staff: To support our mission, vision, values, and strategic objectives To implement our Equality and Diversity policies To take responsibility for one’s own professional development and participate in relevant internal and external activities To implement our health and safety policies and practices To contribute to our commitment to continuous improvement as identified in our quality assurance systems To be committed to our safeguarding procedures and high priority to be given to the safeguarding of learners Role Responsibilities Works as part of JIT Leadership team in: Achieving KPI’s in line with budgets – both individual and team, specifically learner starts into our Skills Bootcamps & ASF programmes. Working in conjunction with our Marketing department to forward plan all marketing learner attraction requirements. To propose, monitor and support the monitoring of new initiatives in new or more challenging locations. Working collaboratively with our Quality department in ensuring that our programmes are delivered in line with our high expectations and contractual requirements. Working collaboratively with our Funding departments in ensuring that our programmes are delivered in line with funding rules and regulations. Managing, supporting and performance managing our staff in line with our Company Vision and People Development Goals. Joining operational meetings as required. Delivering training as required to the team. Prioritising the successful delivery across our Funded contracts Delivering agreed ad-hoc projects as required The role will have individual and team targets in our candidate engagement (Skills Bootcamps and ASF) team Candidate Requirements  Essential Skills  Adds tangible value to business Leads on initiatives and operates without instruction Creation and update of content Excellent Inter-personal skills with strong verbal and written communication skills Ability to deal with lots of different stakeholders Desire to learn and execute detailed operational plans Diplomatic and Intelligent communicator Proven track record in a candidate attraction focussed position Individual behaviours Highly professional, well-presented and provides an excellent first impression of Just IT& BePro Reliable, conscientious and have the ability to work independently and as part of a team Ability to influence others for benefit of the business Adaptable and driver of change Approachable and motivational Drives excellence Equal Opportunities Just IT & BePro are equal opportunity employers and are committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act ). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT & BePro. Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT / BePro as is necessary to respond to the needs of the business. All roles at Just IT & BePro are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business. Salary: £37.5k- £42.5k OTE: +£17.5-£20k Reference: JW Read Less

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• 

  Digital Marketing Apprentice  

  Just IT

  [permanent fulltime] - Milton Keynes

  Posted: 29/10/2025

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  A dynamic UK-based marketing company specialising in in all aspects of... Read More

  A dynamic UK-based marketing company specialising in in all aspects of marketing including digital marketing solutions for a wide range of clients, is seeking a Digital Marketing Apprentice.They are seeking a Digital Marketing Apprentice with a strong focus on SEO (Search Engine Optimisation). This apprenticeship is ideal for candidates who are already interested in and actively exploring SEO, rather than someone entirely new to the field. You will gain hands-on experience and develop practical skills in keyword research, on-page optimisation, content strategy, link-building, analytics, and reporting. Duties Assist with SEO strategy development for client websites Conduct keyword research and competitor analysis Optimise website content and metadata for search engines Support link-building campaigns and other SEO initiatives Monitor and report on SEO performance using tools such as Google Analytics, Search Console, and other SEO platforms Collaborate with the wider marketing team to ensure SEO is integrated into broader digital campaigns Keep up to date with latest SEO trends, algorithm updates, and best practices About you To be a Digital Marketing Apprentice, you must be a marketing enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English. This 17-month Apprenticeship has a salary of £16, per year. Your training will include gaining internationally recognised Level 3 marketing qualifications. Skills and personal qualities required A genuine interest in SEO – ideally, you have already explored SEO concepts and tools and are keen to develop your skills further Analytical mindset and attention to detail Comfortable with basic data analysis and reporting Ability to work independently and as part of a team Strong communication skills Motivated to learn and develop a career in digital marketing, specifically in SEO, not general creative social media Next steps After the apprenticeship Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over people kick-start their tech and digital careers with an apprenticeship. Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available. Read Less

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• 

  Business Development Executive  

  Just IT

  [fulltime] - Leeds

  Posted: 30/09/2025

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  At The B2W Group, we are committed to transforming careers and busines... Read More

  At The B2W Group, we are committed to transforming careers and businesses through high-quality training, apprenticeships, and professional development. As part of our group, Just IT and BePro work together to deliver a complete training solution, supporting individuals and organisations across the UK.With over 20 years of experience, Just IT is a multi-award-winning national provider, specialising in IT and Digital apprenticeships, recruitment, and training. Since joining The B2W Group in , we have expanded our reach, now supporting over 12, learners per year. Our mission is to drive long-term career development, bridge the digital skills gap, and create lasting social impact by putting people at the heart of everything we do. Just IT’s brand is reflected in our 91% employer satisfaction rating, a 4.8 Trustpilot score, and national awards such as FE Week Digital Apprenticeship Provider of the Year and CompTIA Apprenticeship Partner of the Year. BePro delivers professional qualifications and apprenticeships across the UK. Renowned for high achievement rates, specialist expertise, and an innovative approach to learning, BePro shares our commitment to accessible, high-quality training that supports career progression and strengthens businesses. Together, Just IT and BePro provide a -degree training solution, equipping learners with the skills they need to thrive and empowering businesses to build future-ready workforces. Position Overview The Business Development Executive will play a supporting role in driving the growth and success of Just IT & BePro by identifying new business opportunities across the group, contacting via telephone-based prospecting, and expanding our apprenticeship portfolio. This position requires high appetite for learning, strong work ethic and resilience to succeed in what we hope will be a long and successful career in sales. Responsibilities  In common with all staff: To support our mission, vision, values, and strategic objectives To implement our Equality and Diversity policies To take responsibility for one’s own professional development and participate in relevant internal and external activities To implement our health and safety policies and practices To contribute to our commitment to continuous improvement as identified in our quality assurance systems To be committed to our safeguarding procedures and high priority to be given to the safeguarding of learners Role Responsibilities: Calling potential customers to persuade them to use Apprenticeship services Accurately recording customer details, meeting notes and prospecting activity Generating leads and converting them into customers Developing and sustaining solid relationships with customers to encourage repeat business and cross sell opportunities across Just IT & BePro Using sales enablement materials & interventions proffered by the company to drive sales and respond to customer rejections Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences Continually meeting or exceeding daily and monthly targets with respect to call volume, prospecting activities and sales Identify new business opportunities and expand on existing partnerships to expand Just IT & BePro’s impact Win new business contracting with employers who are new to Just IT & BePro Essential Deliverables: A robust pipeline of potential clients and partnerships, including a list of leads and opportunities actively pursued Successful negotiation and execution of strategic partnerships that enhance Just IT & BePro’s growth ambitions Compelling proposals and presentations showcasing the value of any partnership Consistent achievement of revenue targets and a track record of contributing to the company’s financial success Strong client relationships with a high level of client satisfaction and retention Regular market research reports and impact reporting from clients An engaged and motivated approach to business development achieving your goals and contributing to a high performing team Candidate Requirements  Essential Skills:  Great communicator, both verbal and written Experience using Microsoft Office suite Lifelong learner and passion for a career in sales Strong desire to deliver exceptional customer service Individual behaviours:  Highly professional, well presented and provides an excellent first impression of Just IT & BePro Reliable, conscientious, with the ability to work independently and as part of a team Ability to influence others for benefit of the business Highly motivated, with the discipline to deliver the inputs that lead to exceptional outcomes High levels of curiosity with a genuine thirst for knowledge Growth mindset and resilient to overcome challenges Equal Opportunities Just IT & BePro are equal opportunity employers and are committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act ). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT and BePro. Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT / BePro as is necessary to respond to the needs of the business. All roles at Just IT & BePro are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business. Salary: £25, OTE: £10k+ Reference: JW Read Less

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• 

  Data Analyst Apprentice  

  Just IT

  [fulltime] - Sunderland

  Posted: 24/06/2025

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  A leading and worldwide recruitment agency is seeking a Data Analyst A... Read More

  A leading and worldwide recruitment agency is seeking a Data Analyst Apprentice, the employer will be supporting you all the way towards your first career within Data.Please note the employer asks that you join a 12 week training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. KEY DUTIES Create a suite of automated reports and dashboards by which we can effectively manage their business. Identify KPIs within the business and ensure that they are measurable with achievable targets. Develop an understanding of the various end users of these reports and ensure that they are suitable. Use advanced analytics practices to delve deeper into trends and patterns in the data. Be able to communicate technical solutions to non-technical people. CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Able to commit to a 12 week training programme prior to starting the role Meets the eligibility below ELIGIBILITY Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland) Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. Have the right to live and work in the UK. Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available. WANT TO KNOW MORE? Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity. Salary: £24, pa Reference: JB Read Less

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• 

  End User Support Technician Apprentice  

  Just IT

  [fulltime] - Doncaster

  Posted: 21/06/2025

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  Start your IT career with a global leader in new technologies!Thales i... Read More

  Start your IT career with a global leader in new technologies!Thales in the UK, part of the Thales Group, uses technology for the nation’s benefit, developing world-leading capabilities that help their customers think smarter and act faster. Their UK operations cover all Thales’ key business sectors, covering aerospace, defence, digital security and space. Thales in the UK is currently seeking an IT Apprentice for one of their sites in Doncaster. The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests. Please note the employer asks that you join a 12-week training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. All candidates completing this will be guaranteed an interview for the apprenticeship KEY DUTIES Responsible for answering all calls and chats to the Service Desk within the SLA response times. End to end call management of incidents through to resolution as required to ensure the incidents are resolved to the satisfaction of the customer and in-line with SLAs. Assisting with end user service requests, either by logging them on the end users’ behalf, giving guidance around our service catalogue, or management of requests until resolution. Accurately recording all incident details and troubleshooting activity into the Service Desk tool (Service Now). Assisting in the provision of root cause analysis and troubleshooting, ensuring that all data is accurate and up to date where applicable. Providing a high level of first time fix for all incidents. Escalating incidents to the next level of management or technical support where SLA timescales are reached. Ensuring regular updates are provided to the customer until incidents are resolved. Assisting with User account creation in Active Directory. Assisting with Email account management in Exchange. Administration of data access within Active Directory Deployment of Virtual Machines within VMWare. Deployment and licencing of software using SCCM. Adherence to Thales procedures, working practices and department specific processes. Awareness and adherence of security requirements on our network. Other ad-hoc duties as required to support the Service Desk operation. CANDIDATE REQUIREMENTS Excellent customer service skills Confident Logical thinker Excellent organisational skills Possesses a methodical approach to problem solving and troubleshooting. Has an enthusiasm for Information Technology Able to commit to a 12 week training programme prior to starting the role Meets the eligibility below ELIGIBILITY 19+ Must have a British passport Must have 5 years residency Must be able to reference the past 5 years Able to commute to Doncaster Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. Have the right to live and work in the UK. Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other Apprenticeships we have available. WANT TO KNOW MORE? Apply now to Just IT and we will review your application. If you are suitable for an Apprenticeship we will be in contact to discuss this opportunity. Salary: £21, pa+ Reference: JB Read Less

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• 

  HR Apprentice  

  Just IT

  [fulltime] - London

  Posted: 21/06/2025

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  A well-established legal firm are offering an exciting opportunity for... Read More

  A well-established legal firm are offering an exciting opportunity for a driven and organised individual to join their HR team as an HR Administration Apprentice. This role provides a solid foundation for anyone seeking a career in HR within a professional environment.As the HR Apprentice, you will be providing administration support to the HR Officers and HR Manager. Providing a fast and efficient service to key stakeholders complying with company procedures and employment legislation. Please note the employer asks that you join a 5 week training programme delivered by BePro. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. KEY DUTIES To provide HR administration support to a high quality standard within agreed timescales To take first line response to all phone queries and provide basic advice where appropriate To process letters, forms and report in a timely manner To support key stakeholders with basic queries on polices and procedures To support the HR team with the whole employee life cycle To monitor the HR Shared mailbox, ensuring emails are responded to in a timely manner To advise key stakeholders on basic terms and conditions Identify and prioritise own workload to ensure that objectives are met Liaise with payroll in order to resolve and action any payroll queries To support the HR team with reviewing current processes and implementing ideas to improve the HR function Input and maintenance of HR tracker database ensuring that all employee records are accurate and updated Assist in the day to day work of the team ensuring all case work is saved in the employees Pfile and updated on the HR tracker To attend meetings as note taker as required and to type up any meeting notes as required To maintain confidentiality at all times and ensure that letters or forms do not breach data protection legislation To undertake a Level 3 HR Apprenticeship and apply learnings and best practice to the role Undertake any other duties necessary for the effective operation of the department consistent with the nature of the post CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Able to commit to a 5 week training programme prior to starting the role Meets the eligibility below ELIGIBILITY Living in Greater London Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. Have the right to live and work in the UK. Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available. WANT TO KNOW MORE? Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity. Salary: £24, pa Reference: JB Read Less

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