Closing date: 15.12.23 Hungry for a challenge? That’s good, because at Just Eat Takeaway.com (JET) we believe everything is possible, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers. All about the role The Technical Project Manager at Just Eat Takeaway.com will be responsible for overseeing and managing third-party integrations, unlocking growth opportunities for the business. The role requires a deep understanding of API integrations, and project management principles. You’ll need to collaborate with internal stakeholders, external vendors, and development teams to ensure successful integration and delivery of third-party solutions. You’ll be responsible for defining project scope, creating timelines, managing resources, and mitigating risks throughout the integration process. The ideal candidate will possess strong technical expertise, excellent communication skills, and a track record of successfully delivering complex integration projects. These are some of the key ingredients to the role: Project Management: Lead complex integration projects from end-to-end integrating third-party providers with our APIs. This includes planning, resource allocation, scheduling, risk management, quality assurance and testing. Integration Planning: Collaborate with external partners and internal teams to define integration requirements, technical specifications, and project scope. Create project plans, timelines, and deliverables. Technical Coordination: Serve as the primary point of contact for technical discussions, providing guidance and support to external partners during the integration process. Coordinate with internal development teams to address advanced technical challenges and ensure alignment with project goals. Stakeholder Communication: Maintain effective communication channels with all stakeholders, providing regular project updates, addressing enquiries, and managing expectations throughout the integration process. Issue Resolution: Identify and address project-related issues, risks, and dependencies promptly. Mitigate risks and develop contingency plans to minimise disruptions to the integration process. Relationship Management: Foster strong relationships with third-party providers, internal teams, and other stakeholders. Promote collaboration, manage expectations, and ensure customer satisfaction throughout the integration journey. Ongoing Technical Support: Serve as the primary technical support lead for third-party providers post-integration. Provide timely assistance and guidance to resolve any technical issues or challenges that arise during production or ongoing operations. Troubleshooting and Issue Resolution: Collaborate with the technical support team to troubleshoot and diagnose integration-related problems. Work closely with external partners and internal teams to identify root causes and implement effective solutions. What will you bring to the table? Experience: Proven experience as a Technical Project Manager or similar role, preferably in a technology-driven industry. Technical Proficiency: Solid understanding of APIs, web services, and integration technologies. Familiarity with RESTful APIs, JSON, XML, and authentication mechanisms. Project Management Skills: Demonstrated expertise in project management methodologies, tools, and best practices. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Communication Skills: Excellent verbal and written communication skills. Strong interpersonal skills to build rapport and manage relationships with internal and external stakeholders. Problem-Solving: Analytical mindset with the ability to identify and resolve technical and project-related challenges. Proactive approach to issue resolution and risk mitigation. Collaboration: Team-oriented mindset with the ability to collaborate effectively with cross-functional teams, both internally and externally. Results-Driven: Strong focus on delivering high-quality outcomes and meeting project objectives. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity
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