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JD Group
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  • Nike Project & Design Co-ordinator  

    - Bury
    Nike Project & Design Co-ordinator| Store Development | Procurement  ... Read More
    Nike Project & Design Co-ordinator| Store Development | Procurement   Responsible to: Elaine Wilson Department: Property, Store Development Location: Bury UK Hours: 40 Hours Per Week Role Overview:            As a Nike Project & Design Co-ordinator within the Property Store Development team, you will play a supporting role in the design development and delivery of Nike shop-in-shop environments across the JD ecosystem.   Working as part of a dedicated four-person team focused exclusively on the Nike brand, you will manage and execute projects with a strong emphasis on quality, precision, and brand integrity.   This role involves regular site visits across the UK and Europe, requiring a hands-on approach and a commitment to excellence in every stage of the project lifecycle.     Core Responsibilities & Key Duties   Project Co-ordination   Reporting to Elaine Wilson (JD Property) the Nike Project & Design Co-ordinator will support the delivery of Nike Shop in Shop (SIS) projects across UK, EU and International markets within the JD store environment. Plan, schedule, and manage all phases of assigned SIS projects, ensuring timely delivery, budget adherence, and high-quality execution aligned with both JD and Nike expectations. Maintain comprehensive project documentation - including schedules, cost reports, progress updates, and quality control records, to ensure transparency and effective stakeholder communication. Conduct regular site visits to monitor progress ensuring full compliance with brand and operational standards. Serve as the primary on-site contact pre, during and post construction phases, facilitating seamless collaboration between clients, contractors, suppliers, and internal teams. Enhance project efficiency by developing and optimising project management tools to support task tracking and cross-functional workflows. Collaborate closely with internal departments to ensure alignment on design and execution, fostering a team-oriented approach throughout the project lifecycle. Proactively resolve any issues to ensure smooth project delivery while maintaining a high level of professionalism. Uphold rigorous quality control standards to ensure all deliverables meet or exceed company and client expectations. Contribute to the maintenance of the branded space roadmap, ensuring accurate location tracking and alignment with strategic store design plans.   Retail Design   Develop detailed designs and visualisations for Nike SIS (Shop-in-Shop) concepts, clearly demonstrating location integration and how the space will come to life within each JD store. Review and provide feedback on fixture supplier designs, ensuring alignment with store-specific requirements including brand DNA, sizing, and quality standards. Utilise AutoCAD, InDesign, and 3D rendering tools to support the development and refinement of SIS design concepts. Maintain and regularly update the Nike Playbook, ensuring all geographies reflect the latest brand guidelines and design direction. Participate in collaborative design workshops with JD and Nike teams to co-create SIS concepts and spatial layouts. Partner with external creative agencies to validate proposed designs and concept evolutions, ensuring technical feasibility and compatibility with JD’s material palette and fixture system. Work closely with JD’s internal design teams to ensure consistency across project-specific designs and store-specific customisations. Create compelling PowerPoint presentations to communicate SIS concepts and design narratives to all stakeholders, including JD, Nike, 3rd party suppliers, and new franchise partners.   Budget & technical   Support the management of the Nike PT budget, ensuring JD and Nike maximise available funds within the fiscal year through strategic planning and efficient allocation. Contribute to the allocation of agreed PT spend, collaborating with key stakeholders to align investment with city strategies and broader rollout initiatives. Conduct factory and supplier visits to support the fixture sign-off process, ensuring all Shop-in-Shop elements meet the high brand standards of both Nike and JD. Provide input into the technical drawing process, ensuring design proposals meet the functional and aesthetic requirements of both brands. Support with the identification of new vendors and support RFP’s as necessary though sharing on knowledge and experience in delivering the SIS globally. Ensure build instructions, inclusive of videos and photos packs reflect the correct installation methods. Your attributes:   Understanding of retail design, materiality and manufacturing processes. Proven experience in project planning and execution, including on-site roles, within the retail shopfitting industry. Organised and detail-oriented, with a proven ability to manage complex projects and competing priorities effectively. Concise and clear communication skills, both written and verbal, for seamless collaboration. Resilient and hardworking mindset, capable of thriving in a fast-paced and demanding environment. Commitment to delivering excellence, coupled with a passion for innovative solutions. Adaptability and flexibility to travel frequently across the UK and Europe to meet project needs. A self-starter with a strong sense of initiate and diligence. Proven ability to work collaboratively across departments and support internal stakeholders. Proficient in AutoCAD, with a good understanding of 3D modelling packings for rendering / visualisation. Able to work InDesign or a willingness to be trained in this package.   Position Requirements:   Valid passport and full driving licence, with a readiness to travel as needed. Understanding of the retail sector, with interest in current fashion and design trends. Passion for the JD and Nike brands! Understanding of property, including design, construction, and fixture & fitting sourcing. Knowledge of the construction and shopfitting industry. Practical mindset with the ability to interpret technical documents in the context of design and project delivery. Agile and adaptable, thriving in a fast-paced environment while balancing priorities, deadlines, and objectives. Good time management skills, capable of overseeing multiple projects. across time zones while maintaining design integrity and budget discipline Strong communication and influencing skills, able to engage stakeholders at all levels and drive alignment across functions. Open to feedback and new ideas, continuously seeking ways to enhance the JD brand through the Nikes shop in shop concept   Essential Software Skills   Microsoft Suite Project Management software Adobe Preferred Software Skills    Visual rendering and 3D modelling  AutoCAD InDesign packages   Working relationships & Interfaces:   Internal stakeholders:   Partner with the project, design, retail and VM teams at both global and regional levels to ensure seamless delivery of shop in shops. Engage with cross-functional teams including procurement, merchandising, space planning, marketing and finance. Act as a key point of contact for internal teams relating to Nike shop in shop unitary and design, fostering collaborative partnerships that enhance in store brand presence.   External Stakeholders:   Collaborate closely with Nike teams across global and local markets to align on strategic goals and execution of SIS’s. Act as a key contact for Nike, representing both brands in all aspects of the role. Liaise with general contractors and supply chain partners to ensure timely, cost-effective and high-quality project delivery. Build and maintain strong relationships with external creative agencies to deliver innovative and brand-aligned store environments. Communicate with 3PL providers to ensure timely delivery of shipments to meet project time-lines. Read Less
  • Store Colleague  

    - London
    Role overview:   We are seeking an enthusiastic  Sales Assistant t... Read More
    Role overview:   We are seeking an enthusiastic  Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.      Responsibilities:   Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.  Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.  Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.  Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.  Process sales transactions, including cash handling and card payments accurately.  Upsell and cross-sell products to maximise sales opportunities.  Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.  Address and resolve customer queries in a professional manner.  Work closely with other sales assistants and team members to achieve store targets.       Role objectives and KPI’s:   Contribute to achieving or exceeding the stores monthly sales target.   Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.    Achieve upselling or cross-selling targets.  Maintain a high Net Promotor Score.  Ensure all stock on the shop floor is fully replenished    Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)   Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)   Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance  Read Less
  • Supervisor  

    - Macclesfield
    Role overview:   Being part of the store’s Junior Management tea... Read More
    Role overview:   Being part of the store’s Junior Management team,youwill provide managerial support and help maintainand improve the levels of customer service throughout your section. You will provide assistancein the supervision of all staff while maintainingthe standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basisas instructed by Store Management.    Responsibilities:   As a supervisor, you’llbe doing the following:   Deliver excellent customer serviceby addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.  Drive and exceed sales targetsby monitoring staff service levels, utilizingin-store devices to offer the full product range, and analysing reports for effective product placement.  Maintain high visual merchandising standardsby using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.  Train and develop staffby assistingwith new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.     Role objectivesand KPI’s:   Contribute to achieving or exceeding the stores monthly sales target.   Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.    Achieve upselling or cross-selling targets.  Maintain a high Net Promotor Score.  Ensure stock accuracy during store Audits.  Ensure all new colleagues complete mandatory training required.     Skills and Experience:  Previoussupervisory or Team Leader experience in a fast-paced Retail/ Customer Facing environment  Passionate about retail & hold a good understanding of the latest trends and our competitors   Previousexperience of coaching and mentoring individuals   Strong communicationskills   Strong attention to detail & ability to maintainhigh standardson the shop floor  Promote JD Group values to internal and external stakeholders   Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Monthly discretionary bonus schemes  Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)  Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)  Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance  Read Less
  • Senior Financial Accountant - External Reporting  

    - Bury
    Job Title: Senior Financial Accountant Department: External Reporting... Read More
    Job Title: Senior Financial Accountant Department: External Reporting Location: Bury Reporting To: Head of External Reporting Contract Type: Permanent Closing Date: 7 November 2025 Internal/External: External   About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, the JD Group continues to expand both in the UK and globally driven by a commitment to innovation, excellence, and possibility. Our vision is to become the world’s most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people-first, and customer-centric organisation motivated by continuous growth and operational excellence we’d love to hear from you.   Role Overview The Senior Financial Accountant – External Reporting is responsible for the preparation, accuracy, and timely delivery of external financial reporting. The role ensures compliance with relevant accounting standards (predominantly IFRS) and external regulatory requirements, while supporting senior finance leaders in providing transparent and reliable financial information to internal stakeholders.       Key Responsibilities · Statutory Reporting · Prepare consolidated and entity-level statutory accounts in line with applicable accounting standards. · Assist in drafting disclosures, notes, and supporting schedules for annual and interim reports. · Support the external audit process by preparing working papers, liaising with auditors, and resolving queries. · Technical Accounting · Provide technical accounting advice and analysis to internal stakeholders. · Assist in preparing materials for the Board, Audit Committee, and regulators as required. · Regulatory Compliance · Ensure compliance with financial reporting regulations. · Monitor changes in accounting standards and assess impact on reporting. · Controls & Governance · Maintain strong internal controls over financial reporting. · Ensure reconciliations, accounting entries, and disclosures are complete, accurate, and properly reviewed.   Skills & Experience Required · Strong knowledge of IFRS · Attention to detail with a high standard of accuracy · Effective communication and stakeholder management skills · Ability to work to tight deadlines and manage multiple priorities · Strong Excel skills · Qualified accountant (ACA/ACCA/CIMA or equivalent) · 2 years post qualified experience Desirable · Big 4 audit experience · Plc external reporting experience · Previous experience with Workiva annual report and accounts What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you’ll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: · Incremental Holiday Allowance · Staff Discount on qualifying purchases across Group retail stores and online · Exclusive Colleague Bike Discount scheme · Discounted Gym membership · Personal development opportunities to learn and develop at work · Access to Apprenticeships and accredited qualifications Read Less
  • Store Colleague  

    - Bournemouth
    Role overview:   We are seeking an enthusiastic  Sales Assistant t... Read More
    Role overview:   We are seeking an enthusiastic  Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.      Responsibilities:   Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.  Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.  Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.  Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.  Process sales transactions, including cash handling and card payments accurately.  Upsell and cross-sell products to maximise sales opportunities.  Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.  Address and resolve customer queries in a professional manner.  Work closely with other sales assistants and team members to achieve store targets.       Role objectives and KPI’s:   Contribute to achieving or exceeding the stores monthly sales target.   Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.    Achieve upselling or cross-selling targets.  Maintain a high Net Promotor Score.  Ensure all stock on the shop floor is fully replenished    Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)   Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)   Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance  Read Less
  • Fitness Coach  

    - Swansea
    Role overview:   Your purpose will be to engage with members to en... Read More
    Role overview:   Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.  Responsibilities:     Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.   Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.  Deliver engaging group exercise classes  Deliver engaging and informative member inductions.   Support prospective members with joining JD Gyms as required.   Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.   Provide ad hoc support to members as required or observed  Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.   Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.   Monitor our service delivery through our performance and member feedback.   Ensure you operate and are compliant in a safe and legal manner at all times whilst  working for JD Gyms.  Strong management and consideration of energy / environmental issues and waste management.   Analysis and presentation of key data to support new ideas / initiatives / proposed developments.      Skills and Experience:  Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values  Enthusiastic and open to learning  Able to flex their style to differing personalities   Is resilient, and welcome to feedback   Understands and can articulate the importance of a great member experience.   Is flexible in approach to hours worked.   Loves to be part of team that work hard for each other, our members and our local communities.  Level 3 (EQF Level 4) Personal Trainer qualified  Read Less
  • Seasonal Store Colleague  

    - Ilford
    Role overview:   We are seeking an enthusiastic Sales Assistant to... Read More
    Role overview:   We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.    Responsibilities:   Providing a knowledgeable and seamless customer experience for all customers that enter the store.    Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.    Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.    Drive sales, ensuring that targets are achieved and, where possible, exceeded.  Utilise the in-store devices, offering the customer the whole product range.  Provide alternatives and add on sales at every opportunity.  Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.  Ensure that product is priced correctly.  To deputise for other staff, work within departments, or carry out other duties as required.  Always represent JD Sports in the most professional manner.  Conduct your work in a safe and responsible manner.     Role objectives and KPI’s:   Provide exceptional service to ensure customer satisfaction and retention.  Actively drive sales to support the store in meeting and exceeding the stores financial goals   Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability  Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Read Less
  • Supervisor  

    - Hull
    Role overview:   Being part of the store’s Junior Management tea... Read More
    Role overview:   Being part of the store’s Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.    Responsibilities:   As a supervisor, you’ll be doing the following:   Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.  Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to offer the full product range, and analysing reports for effective product placement.  Maintain high visual merchandising standards by using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.  Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.      Role objectives and KPI’s:   Contribute to achieving or exceeding the stores monthly sales target.   Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.    Achieve upselling or cross-selling targets.  Maintain a high Net Promotor Score.  Ensure stock accuracy during store Audits.  Ensure all new colleagues complete mandatory training required.     Skills and Experience:  Previous supervisory or Team Leader experience in a fast-paced Retail/ Customer Facing environment  Passionate about retail & hold a good understanding of the latest trends and our competitors   Previous experience of coaching and mentoring individuals   Strong communication skills   Strong attention to detail & ability to maintain high standards on the shop floor  Promote JD Group values to internal and external stakeholders   Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Monthly discretionary bonus schemes  Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)  Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)  Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance  Read Less
  • Fitness Coach  

    - Stockton-on-Tees
    Role overview:   Your purpose will be to engage with members to en... Read More
    Role overview:   Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.  Responsibilities:     Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.   Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.  Deliver engaging group exercise classes  Deliver engaging and informative member inductions.   Support prospective members withjoining JD Gyms as required.   Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.   Provide ad hoc support to members as requiredor observed  Ensure that club cleanliness standards are maintainedto the highest level as set out by the Gym Management and Operations team.   Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.   Monitor our service delivery through our performance and member feedback.   Ensure you operateand are compliant in a safe and legal manner at all timeswhilst  workingfor JD Gyms.  Strong management and consideration of energy / environmental issues and waste management.   Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.      Skills and Experience:  Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values  Enthusiastic and open to learning  Able to flex their style to differing personalities   Is resilient, and welcome to feedback   Understands and can articulate the importance of a great member experience.   Is flexible in approach to hours worked.   Loves to be part of team that work hard for each other, our membersand our local communities.  Level 3 (EQF Level 4) Personal Trainer qualified  Read Less
  • Store Colleague  

    - Royal Leamington Spa
    Role overview:   We are seeking an enthusiastic  Sales Assistant t... Read More
    Role overview:   We are seeking an enthusiastic  Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.      Responsibilities:   Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.  Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.  Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.  Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.  Process sales transactions, including cash handling and card payments accurately.  Upsell and cross-sell products to maximise sales opportunities.  Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.  Address and resolve customer queries in a professional manner.  Work closely with other sales assistants and team members to achieve store targets.       Role objectives and KPI’s:   Contribute to achieving or exceeding the stores monthly sales target.   Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.    Achieve upselling or cross-selling targets.  Maintain a high Net Promotor Score.  Ensure all stock on the shop floor is fully replenished    Skills and Experience:  A positive attitude towards a fast-paced, customer focused retail environment.    An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.    Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.    Flexibility to work various shifts, including weekends and holidays, based on store needs.     Benefits  We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:   Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)   Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)  Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)  Health cash plans  Wide range of internal development courses to support personal and professional development throughout your career journey with the Group  Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)   Discounted Gym memberships at JD Gyms   Access to colleague networks, to share lived experiences and support initiatives that drive positive change.  Opportunities to volunteer and contribute to JD Foundation   Employer engagement forums to help influence positive change   Incremental Holiday Allowance  Read Less

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