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Jagex The RuneScape Company
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  • People & Culture Coordinator  

    - Cambridge
    Office location: Cambridge, UK – This position offers flexible working... Read More
    Office location: Cambridge, UK – This position offers flexible working options however applicants should be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.At Jagex, we build immersive worlds that bring players together, and that same spirit of collaboration, curiosity and craftsmanship drives how we work internally too. You’ll join the People & Culture (P&C) team to help enable fast, high-quality people decisions that keep our games and teams moving forward. This role includes the opportunity to complete a Level 3 Data Technician Apprenticeship, designed to build your analytical skills and support your development as a trusted HR operations partner. Working across the People and Culture team, you’ll act as an organisational hub; coordinating hiring and on boarding, routing work to the right teams, and ensuring managers, employees and candidates stay on track. You’ll partner closely with People and Culture BP colleagues as well as teams across Talent Acquisition, HR Operations, Employee Experience & Internal Communications, Payroll, Finance, IT and Legal, helping deliver high-quality, accurate, and timely people processes.What you'll be doing:Hiring & Onboarding Coordination Assemble hiring inputs (job grade/level, location, comp guardrails, probation/notice) with HRBPs and hand over to TA; monitor approvals. Schedule interviews, panel communication and candidate logistics with Talent Acquisition. Coordinate manager readiness and induction plans — working with Employee Experience & HRBPs on day-one events, onboarding comms and new-joiner announcements. Keep ATS and HRIS aligned; track requisitions and approval status. Support pre-employment checks including Right to Work, references and visa logistics. Changes, ER & General HR Coordination Prepare change briefs (job/pay/manager/working pattern) for HRBP review and route to HR Ops for execution; track through to letter/HRIS completion with quality checks. Schedule employee relations meetings, compile packs, take minutes and maintain secure filing under HRBP/SHRA guidance. Employee Experience & Internal Comms Support Draft clear, concise updates for managers and employees, and help QA intranet news posts. Support all-hands/town hall planning — run-of-show, invites, Q&A collation, recording and slide distribution. Coordinate recognition programmes and maintain activity calendars. Process, Trackers & Systems Maintain checklists, templates and trackers for the team; identify SLA or quality improvements. Support workflows, forms and system defect logging alongside relevant owners. Assist with audit and compliance evidence collection, partnering with HR Ops. Apprenticeship Learning & Development Undertake off-the-job study, assignments and assessments as part of the Level 3 Data Technician Apprenticeship. Apply learning in real work — building foundations in data stewardship, UK HR practice, inclusive hiring, comms and stakeholder management.What Success looks like: High completeness and accuracy of inputs for people and culture decisions. Good SLA adherence: offers, changes and onboarding tasks routed on time with proactive blocker management. Efficient scheduling and readiness for interviews and onboarding. Strong stakeholder feedback across HRBP, TA, HR Ops, Employee Experience & Internal Comms. Clear, timely communications that engage and inform. Measurable progress through apprenticeship milestones with learning reflected in improved ways of working.What were looking for: Early-career/admin or internship experience in HR/People or adjacent coordination roles. Strong admin & organisation; accuracy first mindset and clear written/verbal communication. Comfortable with ATS/HRIS concepts, Excel/Sheets, e-signature tools, and meeting logistics. Awareness of UK HR basics (RTW, probation, high-level immigration/IR35 context) and strict confidentiality. What we offer:When you join Jagex you can look forward to a generous Perks & Benefits package including:Private Healthcare, including Dental Plan.
    Minimum 6% Pension contributions.
    Employee Assistance Programme & onsite Counselling.
    Life Insurance.
    Discretionary annual performance bonus.
    Enhanced family leave policies from day 1.
    Flexible working hours.
    25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more! Read Less
  • Location: Cambridge, UK – (This position can accommodate flexible work... Read More
    Location: Cambridge, UK – (This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required)Reporting to the Lead Product Manager and working closely with the wider Old School RuneScape team and teams across Jagex, the Product Manager will help drive the success of Old School RuneScape and play a vital part in delivering on our product strategy. You will be responsible for the continued support and development of exciting new features within Old School RuneScape, the role will include supporting the product roadmap and applying a player-centric, business focused mindset to help drive continued improvement across the product. We are open to both mid and senior level applicants. Main Duties & Responsibilities
    Working closely with product, production, design, engineering, community, marketing and analytics, you’ll use player insight, competitive analysis, and gameplay feedback to influence features, roadmap priorities, and development goals for Old School RuneScape. You will become a subject matter expert and help provide the team with strategic direction using your knowledge of the game and wider industry. You will have proven experience managing complex challenges, and reporting progress to the senior leadership.Key roles / responsibilities: Contribute to the long-term vision for Old School RuneScape and help deliver on Jagex’s values and mission through its product strategy. Prioritise projects in the product roadmap and co-ordinate effectively between teams throughout Jagex and with project stakeholders. Collaborate cross-functionally with production, design, engineering, community, marketing and analytics teams to ensure cohesive execution of product vision. Align teams to ensure requirements are fully understood and that implementation plans match expectations. Uncover and understand customer needs, translating them into product requirements. Understand how product changes might impact key metrics and the game’s players. Define success criteria for testing and product acceptance, monitoring and communicating progress toward key business goals, both internally within the team and to senior leadership. Create and maintain product documentation with clear product requirements that are easily understood by the cross-functional teams you’ll be working with. A passion for the games industry; experience working on live service or MMORPGs and mobile/cross-platform products will be to your advantage. Essential Requirements Proven experience as a Product Manager or in a similar role, ideally within games. Robust understanding and experience with MMO games, either having worked in the industry or as a player. Strong analytical and critical thinking abilities with a proven track record of converting insights into decisions. Excellent collaboration and relationship-building skills across departments and disciplines. A player-centric mindset, with a commitment to enhancing the gaming experience based on user feedback/data and an understanding of how to interact with both developers and the community to improve the game. Strong communication skills, with the ability to balance data, community feedback, and vision to guide priorities. About Jagex: We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.Headquartered in Cambridge, United Kingdom, We are  home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview. Read Less
  • Senior Marketing Analyst  

    - Cambridge
    Location: Cambridge, UK – Hybrid (This position can accommodate flexib... Read More
    Location: Cambridge, UK – Hybrid (This position can accommodate flexible working options. However, candidates must be based, or willing to relocate, within a comfortable commuting distance of our Cambridge office to attend onsite as required.)Want to work in a team that drives the data and insights behind the RuneScape franchise?As a Senior Marketing Analyst (12–14 month maternity cover), you’ll help shape data-led strategies that power player acquisition, engagement, and retention across the RuneScape franchise and beyond. You’ll act as a subject matter expert, delivering impactful insights, scalable reporting solutions, and performance analysis that guide key marketing decisions. You’ll also support improvements in analytics processes and contribute to team development through knowledge sharing and best-practice guidance.What you’ll be doing• Providing actionable market and player insights to address key strategic and tactical questions.
    • Tracking, reporting, and analysing the performance of digital marketing activities, ad-hoc requests, and automated reporting.
    • Analysing external and internal player data using database queries, spreadsheet models, web analytics tools, statistical tools, and campaign management platforms.
    • Assessing A/B and multivariate tests and providing clear recommendations based on results.
    • Analysing paid media campaign data to uncover insights and guide performance improvements and budget decisions.
    • Collaborating with the Digital Marketing team to translate ambiguous questions or metrics into clear, impactful analysis.
    • Presenting conclusions to business stakeholders in a clear and practical way.
    • Partnering with Data Engineering on data requirements to ensure high-quality deliverables.
    • Conducting analysis using version control, documentation, and reproducible workflows.What we’re looking for• Proven experience in an analytical marketing role within a data-driven, performance-focused environment.
    • Solid understanding of performance marketing principles, marketing channels, and campaign optimisation.
    • Demonstrable ability to translate data into actionable insights and present them effectively.
    • Working skill in SQL and a statistics language (e.g., Python or R).
    • Experience using dashboarding tools such as Tableau or Power BI.
    • Experience automating data processes to reduce manual effort.
    • Proficiency with Microsoft Excel.
    • Strong domain knowledge in assessing digital products and using analytics, statistical modelling, and associated toolsets.What we offerWhen you join Jagex you can look forward to a generous Perks & Benefits package including:
    Private Healthcare, including Dental Plan.
    Minimum 6% Pension contributions.
    Employee Assistance Programme & onsite Counselling.
    Life Insurance.
    Discretionary annual performance bonus.
    Enhanced family leave policies from day 1.
    Flexible working hours.
    25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!About JagexWe are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.Headquartered in Cambridge, United Kingdom, We are  home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview. Read Less
  • Technical Director - RuneScape: Dragonwilds  

    - Cambridge
    Office location: Cambridge, UK - This position can accommodate flexibl... Read More
    Office location: Cambridge, UK - This position can accommodate flexible working options, including predominantly remote work. However, applicants should be based (or be willing to relocate) within a comfortable commuting distance of our Office to be able to attend onsite as required.Are you a technical leader passionate about building scalable game technology that powers rich and evolving player experiences?As Technical Director for RuneScape: Dragonwilds, you will define, own, and evolve the technical vision behind a next-generation entry in the RuneScape universe. You’ll be accountable for ensuring the game is built on a robust, performant, and extensible foundation capable of supporting a modern live-service experience while honouring the RuneScape legacy.Working closely with design, art, engineering, product, and production teams, you’ll guide the project through complex technical challenges across systems, tools, infrastructure, and live operations. You’ll champion engineering quality, technical coherence, and sustainable development practices, empowering teams to deliver ambitious creative outcomes while maintaining long-term technical health.As a senior leader within the studio, you’ll represent the Dragonwilds engineering organisation to Jagex senior leadership and partner teams, while also contributing to wider studio-wide engineering strategy and cross-project collaboration. What you’ll be doing:Establish and drive the technical vision for RuneScape: Dragonwilds, aligned with creative direction, world-building goals, and long-term live-service strategy.Define architectural principles, technology choices, and best practices supporting a large-scale online RPG built in Unreal Engine 5.Ensure engineering focus is aligned with the highest-impact areas for stability, scalability, and long-term growth.Build, lead, mentor, and grow a high-performing engineering team passionate about the RuneScape universe.Line manage engineering leaders and contributors as required, providing coaching, feedback, and career development support.Foster an inclusive, collaborative culture that values ownership, innovation, and continuous improvement.Partner with HR and Talent Acquisition on recruitment, succession planning, and capability development.Work closely with production to plan engineering delivery, manage risks, and align milestones with gameplay and live-ops needs.Build and maintain a transparent, adaptable technical roadmap supporting ongoing content updates and system evolution.Advocate for engineering needs during planning, ensuring technical health, performance targets, and operational resilience.Guarantee the stability, performance, maintainability, and scalability of Dragonwilds across PC and future platforms.Apply live-game expertise to support continuous content delivery and long-term system evolution.Guide engineers across multiple technical domains, offering constructive feedback beyond your direct specialism.Promote modern development practices, strong code quality, and efficient workflows aligned with studio standards.Partner with Jagex senior leadership to align Dragonwilds with wider studio goals, technology strategy, and franchise initiatives.Represent Dragonwilds engineering across leadership, product, and craft forums within Jagex. What we’re looking for:Extensive end-to-end experience shipping AAA PC or console titles, ideally including live-service or large-scale online games.Deep professional expertise with Unreal Engine and C++.Strong background developing or operating long-lived online worlds, ideally within MMORPGs or related genres.Experience managing complex co-development or outsourcing pipelines for large-scale content production.Proven ability to lead and grow multidisciplinary technology teams through production and live phases.Excellent communication and presentation skills, with confidence influencing senior stakeholders.Demonstrated success improving pipelines, processes, and workflows across cross-functional teams.A servant-leader mindset that empowers teams, supports well-being, and inspires creative excellence.A passion for delivering exceptional player experiences and contributing to the evolution of the RuneScape franchise. What we offer:When you join Jagex you can look forward to a generous Perks & Benefits package including:Private Healthcare, including Dental Plan.
    Minimum 6% Pension contributions.
    Life Insurance.
    Discretionary annual performance bonus.
    Enhanced family leave policies from day 1.
    Flexible working hours.
    25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more! About Jagex:We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.Headquartered in Cambridge, United Kingdom, We are  home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview. Read Less
  • Senior Detection and Response Engineer  

    - Cambridge
    Location: Cambridge, UK – Hybrid (Candidates must be able to attend th... Read More
    Location: Cambridge, UK – Hybrid (Candidates must be able to attend the office once per week. Flexible working options available.)We are looking for an experienced Incident responder to join our Cyber team.  You’ll apply your technical knowledge and analytical thinking to investigate and understand the scope of security incidents and threats. Your ability to clearly communicate technical findings will help provide key contextual information to decision makers, enabling informed responses. As a developing member of the team, you’ll also have opportunities to collaborate with other teams and contribute to improvements across our prevention, detection, and response capabilities. What you’ll be doing Investigation and Response: Undertake host, network, and cloud-based forensic analysis to understand the scope of security incidents and support response actions to contain, remediate, and recover. Incident Handling: Support incident managers and senior stakeholders with root cause analysis and formulate recommendations for detective and preventive controls. Technical Project Work: You will use your technical capabilities to work on “DFIR-led” projects to enhance existing processes as well as identifying and working on new methods to deliver proactive incident response capability to the ever-changing technology requirements of the business. Threat Hunting: You will participate in intelligence-based threat hunts and share outcomes to support our internal and managed detection engineering programmes.Work cross functionally with other engineering teams. Note: This position will require participation in an on-call rotation. What we’re looking forExposure to security incidents in large-scale corporate environments.Familiarity with forensic analysis on Windows, MacOS, or Unix operating systems, a growing understanding of how those operating systems function and a desire to learn more. Experience of enterprise security technologies such as EDR, SOAR, and SIEM. Strong analytical and problem-solving skills. Ability to work effectively under pressure in a calm and professional manner. Proficiency in at least one programming or scripting language with a desire to learn more. Experience in performing basic static and dynamic triage of suspicious files desirable but not required.What we offerWhen you join Jagex you can look forward to a generous Perks & Benefits package including:
    Private Healthcare, including Dental Plan.
    Minimum 6% Pension contributions.
    Employee Assistance Programme & onsite Counselling.
    Life Insurance.
    Discretionary annual performance bonus.
    Enhanced family leave policies from day 1.
    Flexible working hours.
    25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!About JagexWe are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.Headquartered in Cambridge, United Kingdom, We are  home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview. Read Less

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