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Jacobs Massey
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  • Senior AV Account Manager  

    - Greater London
    Senior AV Account Manager | London | Full Time (42.5 hours per week) W... Read More
    Senior AV Account Manager | London | Full Time (42.5 hours per week) We're recruiting on behalf of a prestigious London-based organisation for an experienced Senior AV Account Manager to join its professional in-house AV team. This is an exciting opportunity for someone with a background in live events, corporate AV or technical production who enjoys working directly with clients to create innovative AV solutions and deliver exceptional event experiences. The Role Working alongside the AV Manager, you'll be responsible for developing and selling AV solutions while supporting the leadership of an experienced team of AV Technicians. From initial client consultation through to event delivery, you'll translate technical requirements into practical, commercially successful solutions for live, hybrid and virtual events. Key Responsibilities Develop tailored AV solutions to meet client requirements. Prepare technical quotations and proposals. Identify opportunities to maximise AV revenue through value-added services. Coordinate specialist equipment hire and technical resources. Support the planning and delivery of live, hybrid and virtual events. Assist with the leadership, mentoring and development of the AV technical team. Oversee AV equipment, stock control and asset management. Build strong relationships with clients, suppliers and internal stakeholders. Drive continuous improvements across AV services, technology and operational processes. About You You'll ideally have: Experience in an AV Account Management, AV Sales or Technical Production role. Strong knowledge of professional audio, video, lighting and hybrid event technologies. Experience producing AV quotations and managing client relationships. Knowledge of Microsoft Teams, Zoom and modern collaboration platforms. Experience with Q-SYS or similar AV control systems would be advantageous. Excellent communication, organisational and stakeholder management skills. Previous experience leading or mentoring AV technicians. Package £51K basic salary Quarterly performance bonus (OTE £56K) Excellent benefits package Full-time 42.5 hours per week London If you're looking to combine commercial responsibility with technical AV expertise in a respected, technology-driven organisation, we'd love to hear from you.c272c101-f45c-4783-b4a0-50ad222b87c0 Read Less
  • Senior AV Account Manager  

    - Greater London
    Senior AV Account Manager | London | Full Time (42.5 hours per week) W... Read More
    Senior AV Account Manager | London | Full Time (42.5 hours per week) We're recruiting on behalf of a prestigious London-based organisation for an experienced Senior AV Account Manager to join its professional in-house AV team. This is an exciting opportunity for someone with a background in live events, corporate AV or technical production who enjoys working directly with clients to create innovative AV solutions and deliver exceptional event experiences. The Role Working alongside the AV Manager, you'll be responsible for developing and selling AV solutions while supporting the leadership of an experienced team of AV Technicians. From initial client consultation through to event delivery, you'll translate technical requirements into practical, commercially successful solutions for live, hybrid and virtual events. Key Responsibilities Develop tailored AV solutions to meet client requirements. Prepare technical quotations and proposals. Identify opportunities to maximise AV revenue through value-added services. Coordinate specialist equipment hire and technical resources. Support the planning and delivery of live, hybrid and virtual events. Assist with the leadership, mentoring and development of the AV technical team. Oversee AV equipment, stock control and asset management. Build strong relationships with clients, suppliers and internal stakeholders. Drive continuous improvements across AV services, technology and operational processes. About You You'll ideally have: Experience in an AV Account Management, AV Sales or Technical Production role. Strong knowledge of professional audio, video, lighting and hybrid event technologies. Experience producing AV quotations and managing client relationships. Knowledge of Microsoft Teams, Zoom and modern collaboration platforms. Experience with Q-SYS or similar AV control systems would be advantageous. Excellent communication, organisational and stakeholder management skills. Previous experience leading or mentoring AV technicians. Package £51K basic salary Quarterly performance bonus (OTE £56K+) Excellent benefits package Full-time 42.5 hours per week London If you're looking to combine commercial responsibility with technical AV expertise in a respected, technology-driven organisation, we'd love to hear from you. JBRP1_UKTJ Read Less
  • Audio Visual Service Engineer  

    - Greater London
    We are working with an established AV integration specialist looking t... Read More
    We are working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed AV and collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated AV systems. Carry out planned preventative maintenance and reactive service visits. Provide remote technical support to customers. Update firmware and software across installed systems. Produce detailed service reports and maintain accurate documentation. Schedule and coordinate service activities alongside the wider engineering team. Deliver a professional, customer-focused service at all times. Experience Required We're looking for someone with experience supporting commercial AV installations who can confidently diagnose and resolve technical issues in the field. Ideally you'll have experience with: Integrated AV and meeting room technologies. AV control platforms such as Crestron, Extron or Q-SYS. Microsoft Teams Rooms, Cisco collaboration systems or similar UC platforms. Wireless presentation solutions. Audio DSP configuration and troubleshooting. Reading technical drawings and system schematics. Strong customer service and communication skills. A CTS qualification would be beneficial but is not essential. Due to the nature of some customer environments, applicants must be eligible to obtain UK Security Clearance and hold a full UK driving licence. Package Fully expensed company vehicle (including reasonable personal use) Pension scheme Life assurance Income protection scheme Ongoing manufacturer training and career development TPBN1_UKTJ Read Less
  • AV Engineer (Residential)  

    - Hertfordshire
    We're working with a specialist smart home integrator looking for an e... Read More
    We're working with a specialist smart home integrator looking for an experienced AV Installation Engineer to join their growing team. This is a hands-on role installing and commissioning high-end residential AV, home automation and lighting control systems across luxury homes in and around Hertfordshire. What you'll be doing: Carrying out 1st and 2nd fix AV installations.Installing and commissioning smart home systems.Programming and configuring Control4 and Lutron systems.Working with audio, video, networking and lighting control technologies.Delivering high-quality installations and excellent customer service. We're looking for someone with: Experience installing residential AV and smart home systems.Strong Control4 programming experience.Lutron programming experience.Solid knowledge of 1st and 2nd fix installations.A full UK driving licence.A professional attitude and attention to detail. JBRP1_UKTJ Read Less
  • Senior AV Technician  

    - Greater London
    We're looking for an experienced Senior AV Technician to join our tech... Read More
    We're looking for an experienced Senior AV Technician to join our technical production team, supporting the delivery of a wide range of live events. Working within a modern, technology-led venue, you'll play a key role in delivering professional audio visual solutions across conferences, exhibitions, awards ceremonies, corporate events, gala dinners and sporting occasions. This is a hands-on role that combines advanced technical expertise with day-to-day leadership responsibilities. You'll support the successful delivery of live events, working closely with clients, production teams and freelance crew to ensure projects are completed safely, efficiently and to the highest standards. The ideal candidate will be a confident AV professional with excellent technical knowledge, strong communication skills and the ability to remain calm under pressure while delivering exceptional event experiences. Key ResponsibilitiesEvent Delivery Install, configure and operate professional audio visual systems across a wide variety of live events. Review technical requirements and ensure equipment specifications meet production objectives. Support the planning and delivery of event builds, rehearsals, live operation and de-rigs. Maintain high standards of safety, presentation and technical performance throughout every project. Technical Leadership Act as a senior technician on event deliveries, providing guidance and support to technicians, freelancers and local crew. Liaise with clients and production teams to ensure technical requirements are clearly understood and delivered. Work collaboratively with colleagues across operations, project management and warehouse teams to ensure smooth event execution. Equipment Read Less
  • AV Technical Delivery Lead  

    - Greater London
    . AV Technical Delivery Lead Central London Salary: £52,000 + Exce... Read More
    . AV Technical Delivery Lead Central London Salary: £52,000 + Excellent Benefits About the Role Our client, a prestigious London-based organisation, is seeking an experienced AV Technical Delivery Lead to join its established in-house Audiovisual team. This newly created leadership role sits between the AV Manager and a team of Senior AV Technicians and AV Technicians, ensuring the smooth day-to-day delivery of meetings, conferences, hybrid events and live productions. You'll take ownership of technical resource planning, team coordination and operational excellence, ensuring technicians, equipment and event spaces are fully prepared to deliver an outstanding customer experience. This is an ideal opportunity for an experienced Senior AV Technician, Lead Technician or Team Leader looking to progress into a management role within a professional in-house AV environment. Key Responsibilities Lead, supervise and support a team of Senior AV Technicians and AV Technicians. Plan technician and room resource requirements up to two weeks in advance. Coordinate the delivery of multiple meetings, conferences, hybrid events and live productions. Ensure all event spaces are fully prepared ahead of each event. Allocate technical resources efficiently across multiple simultaneous events. Oversee the organisation, storage and readiness of AV equipment. Conduct regular equipment audits and maintain accurate asset records. Support the AV Manager in maintaining exceptional operational standards. Mentor and develop members of the technical team. Work collaboratively with internal stakeholders to ensure seamless event delivery. Promote best practice in health & safety, housekeeping and customer service. Skills & Experience You'll bring: Experience supervising or leading an AV technical team. Strong knowledge of corporate AV, conferencing and live event technologies. Experience coordinating multiple event spaces and competing priorities. Excellent planning, organisational and communication skills. Knowledge of Microsoft Teams, Zoom, hybrid events and integrated AV systems. A proactive, customer-focused approach with a passion for delivering high-quality technical services. What's on Offer £52,000 salary Excellent benefits package 42.5-hour working week Career progression within a respected organisation Opportunity to lead an experienced in-house AV team Work with the latest collaboration and event technologies Apply If you're an experienced AV professional ready to step into a leadership role and play a key part in delivering exceptional technical experiences, we'd love to hear from you. Apply today or contact JacobsMassey for a confidential discussion. TPBN1_UKTJ Read Less
  • AV Field Service Engineer  

    - Greater London
    We're recruiting on behalf of our client for a talented Field Service... Read More
    We're recruiting on behalf of our client for a talented Field Service Engineer to deliver technical support across a range of customer sites. This is a hands-on role involving fault-finding, maintenance, remote support, and system upgrades, ensuring clients receive a first-class service at all times. The ideal candidate will be a proactive problem-solver with strong technical skills, excellent customer-facing abilities, and a passion for delivering outstanding support in fast-paced environments. Main Responsibilities Deliver on-site technical support and maintenance services. Provide remote assistance and fault diagnosis where appropriate. Investigate, troubleshoot, and resolve hardware and software issues. Manage and update support tickets and service records. Conduct preventative maintenance and system health checks. Travel to customer locations as required. Carry out site assessments and technical surveys. Support technology deployments, upgrades, and small-scale installations. Assist with event and operational support activities when required. Coordinate with clients and internal teams to ensure successful service delivery. Complete administrative tasks associated with engineering activities. Work flexible schedules when operational requirements demand. Technical Skills Experience supporting integrated workplace technology, communications systems, or related infrastructure. Strong fault-finding and diagnostic capabilities. Familiarity with conferencing, collaboration, presentation, or unified communications technologies. Understanding of customer support processes and service-level commitments. Ability to manage technical escalations effectively. Professional Attributes Strong interpersonal and communication skills. Comfortable working directly with customers and stakeholders. Able to remain calm and effective in high-pressure situations. Strong organisational and prioritisation skills. Attention to detail and commitment to quality. Self-motivated and accountable. Adaptable and flexible in changing environments. Able to manage multiple tasks simultaneously. Working Environment Field-based position with travel between customer sites. Full-time role within a technical services and support function. Opportunity to work across a range of technologies and customer environments. TPBN1_UKTJ Read Less
  • AV Engineer (Residential)  

    - Hertfordshire
    p Were working with a specialist smart home integrator looking for an... Read More
    p Were working with a specialist smart home integrator looking for an experienced AV Installation Engineer to join their growing team. This is a hands-on role installing and commissioning high-end residential AV, home automation and lighting control systems across luxury homes in and around Hertfordshire. What youll be doing: Carrying out 1st and 2nd fix AV installations. Installing and commissioning ... /p Read Less

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