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ITV
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  • Lead Data Analyst, Viewer Marketing Insights  

    - London
    Workplace: White City, London - Hybrid/ Role needs to be based from th... Read More
    Workplace: White City, London - Hybrid/ Role needs to be based from this office location with hybrid working that includes office presence on a weekly basis12 Month Fixed-Term ContractLead Data Analyst, Viewer Marketing Insights We are seeking a Lead Data Analyst to join the ITV Insight Group’s analytics function. Embedded across the Viewer Marketing Insights team within the department, our analysts play a crucial role in shaping the business’s understanding of the UK television market, evolving viewer behaviours and future opportunities in an exciting, highly competitive and increasingly complex media landscape. As a critical part of a cross-functional team you will partner with business leaders and key stakeholders in ITV Insights and Marketing to understand their challenges and identify and answer the “big questions". You will work closely with Insight Managers, Data Scientists and Data Engineers to innovate, inform and impact decision-making. You will use your technical skills to create outcome-focused insight for Marketing while thinking critically and collaboratively to build relationships and create recommendations that balance the requirements of Marketing stakeholders with ITV’s wider strategic objectives.As a Lead Data Analyst, you will take full ownership of analytical requirements for Viewer Insights; working with a cross-functional team. You’ll be focusing on some of the most exciting parts of our mission to optimise broadcast and supercharge streaming, including what drives marketing performance cross-channel, and how we can make marketing as effective as it can be to deliver business outcomes.The teamITV is on a mission to Supercharge Streaming and Optimise Broadcast with data and insight right at the centre of our digital transformation strategy. The business faces many challenges ahead to achieve this vision: What content should we commission? Which audiences are the most commercially attractive for us? What should our marketing strategy be? How do we optimise our product to improve view through rates? How do we use VOD (Video on Demand) to offset declines to Linear? Whatever the issue, the ITV Insights Group is here to lead the business to its most successful future by putting insight, powered by research and data, at the heart of every key decision.Responsibilities:Promoting and embedding insights, analytics and experimentation to drive business value and outcomes.Advise stakeholders on projects relating to performance of individual marketing channels, overall marketing effectiveness, audience segmentation and targeting.Champion an experimentation mindset to empower your stakeholders to make faster and more effective decisions using data.Provide accurate and insightful analysis on how our viewers engage and consume the nation's best-loved and most-watched content, across broadcast and video on demand.Analyse audience journeys and provide performance insights to drive business value.Develop and embed self-serve analytics solutions for business domains as part of a cross functional teamCollaborate with other cross functional teams (including insight managers, data scientists, engineers and business stakeholders), as well as third party agencies (media and econometrics) to drive projects forwardCommunicate analytics and insight to business stakeholders in a non-technical, commercial and impactful mannerLine management responsibility for data analysts - manage and coach a team of analysts ensuring adherence to project timelines, deliverablesCoach and develop team members to ensure they are empowered in their rolesWith the Head of Data Analytics, support the career development of data analysts in the teamSkills you’ll need (minimum criteria)5+ years experience of working in the data & analytics industry, preferably in marketing analytics.Proven track record of using data to drive direct to consumer relationships and business valueStrong communication skills with the ability to tell commercially relevant stories with data to senior stakeholders across the businessAble to write production grade code in SQLExperience working with cloud-based platforms such as GCP (BigQuery), AWS (Redshift) or DatabricksStrong data visualisation skills using tools such as Tableau or Looker StudioExperience working with Google Analytics or other Digital/Product analytics tools to understand customer behaviourStrong knowledge of A/B testing principles & statistical techniquesExperience of line managementNice to have: Experience using Python to conduct statistical analyses and/or automate transformation pipelines.Other things we’re looking for (key criteria)Able to understand and challenge assumptions and biases in analytical output, methodologies, models, data sets and recommendationsExcellent attention to detail and proactive in preventing errorsKeen problem solving skills and critical thinkingWorking knowledge of ML and its application to drive business valueExperience working with Agile project management methodologiesA passion for TV and media is a plus! 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  • Cultural Strategy Executive  

    - London
    Workplace: White City, London - Hybrid and flexible working optionsCul... Read More
    Workplace: White City, London - Hybrid and flexible working optionsCultural Strategy ExecutiveWe are looking for a Cultural Strategy Executive who is culturally curious, with a passion for media to join our London based team on a permanent basis.This role sits within ITV Commercial’s Client Strategy team and has two functions . Firstly to support the creation of our proprietary research, and secondly to draw upon your research knowledge and insight to inform . As Strategy Executive, you will work across multiple projects, categories and brands. It’s a dynamic role where no two days will be the same, so you’ll need to be able to self-motivate and work well under pressure but also be proactive and get stuck into wider team life.You’ll embrace the chance to share your opinions with a variety of people, from sales teams to agency people and clients. You’ll enjoy researching and using insight to help you get to a point of view that ultimately influences the way advertisers engage with ITV.The teamOur ITV Commercial team is responsible for bringing in the £2bn worth of advertising that helps fund ITV's programming. ITV Commercial works with over 2000 advertisers to help them create campaigns that cut through competitive clutter, harness popular culture, build credibility, drive fame for their brands and transformational results for their businesses.The Client Strategy team sits within the ITV Commercial division and has an overall remit to help ITV build closer and more strategic relationships with its advertisers. We do this by leveraging our deep understanding of ITV’s mainstream audiences to support the broader commercial team by developing creative briefs, working with internal and external experts to develop thought leadership and driving an effective agenda. Responsibilities:Helping build, shape and eventually co-lead research into ITV’s mainstream audiences - using qualitative, ethnographic, semiotic and quantitative research techniques. Distilling large qualitative and quantitative data sets into simple strategic direction for brands and for ITV. Contributing compelling insights to creative and sponsorship briefs, that result in great creative work. Working closely with our creative strategists and creative teams. Contributing to ITV Media’s Pop Theory newsletter - a monthly newsletter exploring shifts and trends in mainstream popular culture.Presenting thought leadership pieces to advertising clients and agencies (with wider team support)Keeping on top of the latest insight reports and thinking, and sharing these with the team.Skills you’ll need (minimum criteria)Previous experience in a cultural insight/market research agency or insight role with a media owner, media/creative agency or brand. Ability to generate compelling insights from primary and secondary research Experience with analysing qualitative and quantitative data or culturally-led (semiotics/ cultural analysis) researchOther things we’re looking for (key criteria)Curious, insightful, magpie-like appreciation of people and culture and a genuine love of popular culture and TV.The ability to present your work with confidence and passion to clients or agencies.Experience with conducting in depth interviews, online communities or writing surveys.Collaborative and comfortable working in multi-disciplinary teams.Comfortable ‘in the grey’ i.e. we won’t always get the clearest briefs, we won’t always have time to approach something in a purist research way – you will need to be agile, commercial and adaptable. Read Less
  • ITV Studios - Data and AI Product Manager  

    - London
    Workplace: London White City. Expectation is 1-2 days in the office. I... Read More
    Workplace: London White City. Expectation is 1-2 days in the office. ITV Studios is a leading global creator, producer and distributor of TV content. Studios Technology enables the creation, management and distribution of that content through scalable production workflows across cloud, data, AI, media asset management and post-production tooling, working closely with production, commercial and creative teams worldwide.The roleReporting to the Head of Product, the Product Manager for Data and AI will own the AI and data strategy, operating model and roadmap for ITV Studios. The role will take work through the production lifecycle from ideation to exploitation, identifying AI and data use cases and finding and driving solution delivery and rollout. The role will own the end to end process for AI adoption, set governance and guardrails for responsible adoption, and lead change, vendor management and cost control across Studios globally.The extent of your responsibilities will include but not be limited to:
    Own the AI and Data product strategy and roadmap for ITV Studios, including clear outcomes and KPIs.Own and operate the end-to-end AI and Data adoption operating model and processes, including intake, triage, prioritisation, trialing, investment case development, development, rollout and ongoing service design and ownership.Work with all stakeholders involved in the process including Legal, Cyber and technology to change and improve the operating model and process.Identify emerging opportunities, shape proofs of value, and operationalise successful pilots into supported, scalable products.Oversee the development of modern AI products (GenAI and agentic), championing engineering best practice across reliability, security, testing/QA and observability.Define and maintain the Studios AI tool catalogue, aligned to stages of the TV production lifecycle, including approved tools, intended use, constraints, support model, and lifecycle management (onboard/retire).Track and showcase the value of AI Tooling. Work with business stakeholders to redesign processes enabled by AI, ensuring solutions deliver measurable improvements to productivity - not just “overlaying AI on existing ways of working.”Oversee adoption and business change, including communications, training, champion networks, rollout plans, feedback loops, and value-realisation reporting.Own service cost management for AI products, including budgeting, consumption optimisation, unit-cost visibility (where possible), and spend governance aligned to business value.Manage AI vendors and third parties, including selection, due diligence and contract management Manage key risks across security, privacy, data protection, IP, and regulatory compliance - ensuring controls are embedded into product design, delivery, and operations.Stay current on AI advances and promote AI literacy, providing guidance, training, and best practice to enable responsible innovation across teams.Skill and Knowledge required:
    Strong understanding of Generative and Agentic AI conceptsExperience in Media/Entertainment, including a working understanding of end-to-end television production workflows and how studios operate day-to-day.Proven capability to set a clear product vision, strategy and roadmap (GenAI and agentic), with measurable outcomes, KPIs and value realisation.Familiarity with enterprise governance and assurance processes and artefacts, producing documentation suitable for Architecture, Legal, Cyber, Data Privacy and Regulatory review.Familiarity with the principles of business process redesignAn understanding of modern AI product engineering principles including reuse, reliability, security, and observability. Commercial, vendor and cost management: Strong commercial acumen with experience managing budgets, optimising run costs, and leading vendor/third-party management (selection, due diligence, contracts/SLAs, roadmap alignment, and avoiding tool sprawl)The role requires the following abilities and characteristics:Strategic Thinker - able to define and articulate a clear, compelling, and ambitious vision and strategy.Collaborative and empathetic leader – fosters a culture of openness, innovation, and mutual respect across multi,disciplinary teams.Product leadership mindset, experienced in managing products across their lifecycle, from ideation to sunset, applying prioritisation and data,led decision making.Pace and Agility – Comfortable working in a fast-moving environment, able to adapt quickly and sustain momentum over time.Strong stakeholder partnership, capable of building trusted relationships across production, operations, and executive leadership, balancing business needs with technical realities.Operationally grounded, able to manage the practical realities of “live” products, ensuring stability, resilience, and continuous improvement in fast,paced production environments.Strong communicator – simplifies complexity, conveys direction with clarity, and inspires confidence across technical and non technical audiences.Outcome driven, focuses on impact and value rather than output, ensuring delivery aligns to agreed KPIs and strategic outcomes.Champion of diversity and inclusion, valuing a range of perspectives and fostering an environment where every team member can contribute fully.Integrity and professionalism, consistently demonstrating sound judgment, discretion, and ethical decision making. Read Less
  • Senior Legal Adviser  

    - London
    Workplace: ITV London, White City + Hybrid - expectation is 2 to 3 day... Read More
    Workplace: ITV London, White City + Hybrid - expectation is 2 to 3 days in the office per week.The team..The Technology Legal & Business Affairs team sits at the centre of ITV’s digital enablement strategy, supporting the technology functions.Working closely with Group Technology, Media & Entertainment (M&E) Technology and Studios Technology, the team provides commercially focused legal advice that enables innovation while protecting ITV’s strategic and regulatory interests. This is a collaborative, fast-paced environment where legal expertise meets cutting-edge digital development.The role..We’re looking for a commercially minded Senior Legal Advisor – Technology Legal & Business Affairs to join ITV on a 12-month fixed-term contract. Reporting to the Head of Legal & Business Affairs for Technology, you will provide high-quality legal support across ITV’s core technology teams, with a particular focus on Group Technology and Streaming Technology within M&E.This is a varied and hands-on role supporting supplier lifecycle management, technology contracting and digital transformation initiatives. You will advise on a broad range of technology agreements and commercial matters, ensuring legal risk is managed pragmatically while enabling the business to move at pace. Working closely with stakeholders across Technology, Procurement, Cyber Security, Data Protection and wider Legal teams, you’ll play a key role in delivering joined-up, commercially sound legal solutions.Some of your key day-to-day responsibilities will include:Providing legal support on material, strategic technology suppliers for Group Technology and ITV’s Streaming, Technology & Data teams.Building trusted relationships with senior internal stakeholders Drafting and negotiating a wide range of technology agreements, including SaaS, software licences, cloud services, app development, consultancy, reseller agreements, EULAs and data processing agreementsAdvising on supplier onboarding, due diligence, supplier RFPs, AI governance and ongoing supplier lifecycle managementIdentifying and mitigating legal and commercial risks within contracts (including liability, indemnities, warranties and termination provisions)Advising on disputes, contract interpretation and legal risk analysisWorking collaboratively with the Data Protection team to ensure privacy-by-design principles are embedded in new technology deploymentsCoordinating contract approval and execution processesSupporting wider Group-level legal and transformation projects as requiredSkills you’ll need (minimum criteria)Qualified lawyer (UK or equivalent qualification)5 to 10 years’ PQE (guideline) with experience in technology and commercial contractsStrong drafting and negotiation experience across technology and services agreementsProven ability to manage multiple stakeholders and work independently in a fast-paced, deadline-driven environment
    Other things we’re looking for (key criteria)Commercially astute and solution-oriented, with a pragmatic approach to riskExcellent communicator, able to build strong internal and external relationshipsConfident working across cross-functional teams including Procurement, Data Protection, Finance and Cyber SecurityStrong understanding of data protection, IP and IT licensing principles Able to balance legal rigour with commercial realities and business prioritiesHighly organised, capable of managing multiple contracts and competing prioritiesA collaborative team player who can command credibility across senior stakeholdersAdaptable and resilient, comfortable working occasional longer hours when business demands require Read Less
  • Accounts Payable Processing Assistant  

    - Manchester
    Workplace: ITV Manchester, Media City + Hybrid - expectation is 2-3 da... Read More
    Workplace: ITV Manchester, Media City + Hybrid - expectation is 2-3 days in the office.The team…In Group Finance, we support teams across the whole of ITV, helping them create content and products that millions of people interact with every single day. When you join us, you enter a fun working environment with opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.ITV Third Party Payments team, is shifting towards a compliance-focused approach to drive change, ensure policy adherence, and optimise workflow efficiency.The role…Our busy PTP team currently has a vacancy to recruit an Accounts Payable Processing Assistant on a 6 month contract. Reporting to the Accounts Payable Manager, you will be responsible for managing the company’s payment obligations to suppliers by ensuring the accurate and timely input of invoices. Exception handling of invoices with a special focus on date-sensitive entries (e.g. invoice dates, due dates, payment dates and values). This role ensures that all payable transactions are recorded correctly and that key deadlines are met for payment processing.Invoice Management:Verify and input invoice details, ensuring compliance with policies.Resolve automation failures and process invoices on time for payments.Collaborate on optimizing Accounts Payable processes and monitor team KPIs.Identify trends and improve invoice processing accuracy.Build relationships to improve invoice receipt and educate on correct submissions.Work with teams to prevent invoice errors and improve tax accuracy.Meet goals, engage in development conversations, and stay current with processes.Support onboarding, share knowledge, and contribute to team performance.Skills you’ll need (minimum criteria)...Significant experience working within an Accounts Payable team with a good understanding of accounting principlesExperience with accounting software (e.g. Oracle, SAP) and proficiency in ExcelExperience of working with Finance ERPs (Oracle Fusion an advantage) and AP workflow automation toolsProficiency in Optical Character Recognition systems (IDR, Kofax)High attention to detail and accuracy in processing invoicesOther things we’re looking for (key criteria)...Ability to manage time effectively and meet deadlinesExcellent communication skillsCan demonstrate a significant understanding of the Account Payable processCan demonstrate a strong competency of problem solving with a continuous improvement mindsetHas a basic understanding of tax reportingFamiliarity with tax reporting requirements related to suppliersCan demonstrate the ability to adapt as required and meet stretched targetsKnowledge of multi-currency transactions (for international vendors)Experience of working in a shared service centre preferred Read Less
  • Digital Products Manager (12 months FTC)  

    - London
    Workplace: White City, London - up to 3 days a week in the officeThe r... Read More
    Workplace: White City, London - up to 3 days a week in the officeThe roleITV Studios is a global home for handpicked individuals with the freedom to deliver the unexpected every day. With incredible shows like The Voice, Love Island, Line Of Duty, Queer Eye and Ludwig, we have 60+ labels in 12 countries and 90,000+ hours in our catalogue. Our Marketing team plays a central role in driving brand visibility and competitive advantage across our shows and platforms. This business-critical role works closely with the Senior Digital Products Manager to manage itvstudios.com and our core catalogue site and app, enabling customers to discover, explore and screen ITV Studios content. The role turns strategic insight and steerco decisions into product features and developments that improve performance and drive revenue growth, with a strong focus on customer acquisition and engagement in partnership with the CRM and Engagement Manager.Main responsibilitiesPartner with the Senior Digital Products Manager to shape and deliver the product strategy for itvstudios.com, owning defined areas of the roadmap from discovery through to delivery. Lead feature development with ITV Technology and external partners, ensuring timely, on-budget delivery and clear stakeholder communication through launch and rollout.Use data, insight and customer needs to define product opportunities and priorities, developing a strong product vision aligned to business objectives, market opportunity and technology trends.Work closely with genre marketing teams to optimise site functionality, ensuring product development supports marketing goals and delivers a high-quality, curated customer experience.Own the end-to-end delivery of B2B digital products across Studios, including new label websites, leading requirements gathering, vendor management and delivery to agreed timelines and budgets.Lead go-to-market planning for new digital products and features, developing and delivering marketing plans that drive awareness, adoption and effective use of our platforms.Manage stakeholder requirements across the business, defining scope, overseeing testing and ensuring high-quality releases into production environments.Collaborate with the CRM and Engagement Manager to evolve digital products and systems that enable segmentation and targeting, driving increased customer acquisition, engagement, frequency and dwell time.Skills you’ll need (minimum criteria)Strong experience in project management, including delivering digital products, features and functionalityExperience creating and delivering plans to improve products and services and drive growthProven track record of working directly with a SaaS productExperience managing content across both websites and mobile applications via a CMS, ensuring a seamless and consistent user journey across all digital platforms.Demonstrated ability to manage the full data lifecycle - from interpreting complex data sets to identifying trends and implementing strategic business improvements.Proficiency in Google Analytics 4 is highly desirable; ability to track user behavior and translate metrics into actionable growth strategies.Strong ability to build and maintain customer and stakeholder relationshipsStrong analytical and reporting skills, with excellent attention to detail and accuracyOther things we’re looking for (key criteria)Proven problem-solving skills, with a proactive approach to finding solutionsAble to manage multiple projects and work effectively to deadlinesClear, confident communicator, able to explain technical information in an accessible, personable waySkilled in managing the end-to-end relationship with suppliers, including selection, performance monitoring, and service optimisation.Ability to synthesise complex technical and operational data into clear, high-level reports that help the business pivot and improve.Sound commercial judgement and a pragmatic approach to decision-makingExperience with change management is desirable Read Less
  • Production Secretary (6 month FTC)  

    - London
    Workplace: London - studio/office based 5 days a weekThe roleAs a Prod... Read More
    Workplace: London - studio/office based 5 days a weekThe roleAs a Production Secretary for Daytime, you will be responsible for providing key administrative and logistical support to the production teams. Your role will involve managing travel and accommodation arrangements, handling production accounts and expenses, maintaining schedules, and assisting with the daily operations of both shows. You will work closely with production coordinators and managers to ensure smooth and efficient execution of all production activities, from live broadcasts to location shoots. As a Production Secretary, you will work across This Morning, Lorraine & Loose Women on a rotational basis.Skills you’ll need (minimum criteria)Prior experience in an administrative or production support role, ideally in TV or media productionExcellent attention to detail, especially in handling logistics, documentation, and coordinationProven experience managing complex travel bookings, accommodation, and catering arrangements, both domestic and international.Experience of working in a deadline-driven environment, working accurately and to speedA basic working understanding of production filming equipment and hiring practicesPrevious experience working in a live broadcast/studio environment. Other things we’re looking for (key criteria)Creativity and/or Problem SolvingProactive and adaptable in high-pressure environments, with the ability to stay calm and think quicklyDemonstrates passion, resilience and the ability to maintain performance in the face of ever-changing priorities and workloadCommunicationThorough approach to completing tasks with good verbal and written communication skills and attention to detailHigh level of integrity, particularly when dealing with confidential and sensitive issuesConfidence to manage upwards effectively and communicate with the wider production team, drawing on a range of strategies and skills to persuade and influenceStrong communication skills, ensuring clarity and efficiency in all interactionsA proactive, calm, and adaptable approach, especially under the pressures of live television production.Planning & OrganisingStrong organisational and communication skills, with the ability to multitask effectively.Exceptional organisational and multitasking abilities, with the ability to manage multiple responsibilities simultaneouslyComfortable managing multiple tasks and stakeholders at once, with high attention to detail in managing logistics, documentation, and communication.Technical Skills & KnowledgeConfidence managing travel logistics, including bookings for flights, accommodation, and transfers, and handling related expensesWorking knowledge of applying for Visas, Carnet and filming permissions in the UK and abroadLeadership & Management or Working with OthersDemonstrated experience of working effectively and constructively as part of a team and with a wide range of people (production colleagues, on-screen contributors/talent and members of the public)A positive, team-focused attitude, with the ability to remain calm and flexible under pressure in a fast-paced environment Read Less
  • Okta Engineer  

    - London
    Workplace: London White City. The expectation is 1-2 days in the offic... Read More
    Workplace: London White City. The expectation is 1-2 days in the office. 12 months FTC.Workplace Technology is a pivotal department within ITV, they provide us with all the tools to do our jobs efficiently and successfully. The department is forever innovating to ensure that ITV employees have the best systems and tools available. We are seeking an experienced Engineer to join this innovative team.The role will require you to work collaboratively with other Workplace Technology teams and the Head of Workplace Technology to promote core technologies, share learnings and support the delivery of the Workplace Technology strategy and roadmap items.As an integral member of the Workplace Identity Team, the Identity Okta Engineer is a key facilitator in the delivery of ITV’s Identity & Access Management Strategy. Key responsibilities:Administration of the Identity services including Okta and an in-house Joiners, Movers, Leavers (JML) automated account management system.Continued maintenance of SSO integrations for the tools that deliver Identity to ITV, including Okta, Active Directory, Google Workspace, Oracle Fusion and in-house JML systems.Ongoing integration of applications to use SSO with Okta, including liaising with application owners to gather requirements and develop integration approaches.Assist the identification, analysis, and resolution of system design weaknesses Troubleshoot and manage the resolution of issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions Troubleshoots, supports and resolves system incidents, problems and changes, as required.Determine and recommend the most appropriate response to complex problems, issues and/or defects by assessing impact and prioritisation.Ensure the maintenance, patching, operating, and monitoring of IAM systems are in place and completed.To work closely with operational teams, Cyber Security and Application Owners with provisioning workflows and the operational management and roadmap development of all Identity services. Provides technical expertise and works with the business to drive process improvements through automation.Identification of strategic opportunities for improvement of Identity Management based on industry trends, best practices and business needs. Identification of strategic opportunities for improvement and optimisation of Identity Management based on industry trends, best practices and business needs.Create and maintain comprehensive documentation for configuration, processes, and procedures.Participate in projects related to upgrades, migrations, consolidations, and new technology implementations.Minimum Criteria:Bachelor degree in Computer Science, or equivalent technical discipline or demonstrable experience in 2nd line support Okta Certification (required)Microsoft Active Directory Certification (desirable)Microsoft Entra ID/Azure AD Certification (desirable)CyberArk Qualifications (desirable)Key criteria:Understanding of DNS and SSL Certificates Understanding of SaaSUnderstanding of Single Sign On and its benefitsAwareness of Active Directory or similar Directory StructureAwareness of Entra ID (Azure AD)Understanding of SSL Certificates and their permutations PowerShellAwareness of Okta security best practicesPrivileged Access Management experience is desirableHighly motivated and enthusiastic Read Less

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