As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.
Location: United Kingdom (Multiple Locations, with potential for hybrid or remote work)
Job Type: Full-Time, Permanent
Main purpose of the position:
We are seeking an experienced Global Maintenance Advisor specializing in building surveying to lead the strategic management, maintenance, and replacement costing of fabric assets across our global portfolio.
Aligned with RICS standards, this role focuses on ensuring the integrity, performance, and longevity of building fabric assets. The successful candidate will develop and implement consistent maintenance strategies, conduct, supervise detailed survey programs and optimize cost models to support compliance, performance, and client investment.
This position requires expertise in building surveying, fabric lifecycle costing using BCIS and be fully familiar with NRM 3. The candidate will demonstrate data-driven decision-making and experience of working across international regions to deliver sustainable and cost-effective fabric asset management.
Key Responsibilities:
Maintenance Strategy Development: Develop and implement consistent global maintenance policies for fabric assets (e.g., building envelopes, roofs, facades, and internal finishes), ensuring alignment with RICS standardsQualifications and Skills:
Education: Bachelor’s degree in Building Surveying, Civil Engineering, Architecture, or a related field. RICS accreditation (MRICS or FRICS) is highly desirable.Why ISS
At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.
Read Less Job Description
This position ensures the delivery and adherence to various Workplace Services procedures and contributes to maintaining a high standard of service throughout the account.
In addition to managing the Helpdesk operations, the Coordinator will take responsibility for a range of financial and administrative tasks. These include supporting the Account Leadership Team with regular reporting, data gathering, and handling ad hoc requests.
The ideal candidate will be highly organised, proactive, and able to manage multiple responsibilities in a fast-paced environment.
This role offers great visibility across the account and is suited to someone who is confident in communication, process-driven, and eager to support continuous improvement and operational efficiency.
Key Responsibilities
Manage and deliver an effective domestic and international helpdesk service Maintain and improve Helpdesk policies, procedures, and compliance Produce and present service reports, KPIs, and daily task tracking Monitor CAFM system tasks and Facilities inbox, ensuring SLA compliance Support vendor engagement, incident reporting, and issue escalation Raise POs, manage invoices, and support onboarding processes Provide cover for Workplace Services Manager and support account reportingProfessional and Personal Competencies/Qualifications
FM or Workplace experience, ideally in Banking or Professional Services Proven ability to manage multiple tasks in a fast-paced environment Self-starter with strong service orientation and attention to detail Confident, numerate, and able to work independently and collaboratively Positive, flexible attitude with strong task prioritisation skills Excellent verbal and written communication skills High computer literacy, including Excel, PowerPoint, Word, and CoupaThe Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Job Description
In this role, you’ll provide hands-on support, mentoring, and governance to ensure HSEQ management is not only maintained but continually enhanced across the account.
If you’re passionate about raising standards and influencing positive change, this is an excellent opportunity to make a real impact.
Key Responsibilities
Develop and proactively manage an account-specific HSEQ plan to drive continuous improvement Support, coach and mentor operational teams to enhance HSEQ focus and shared ownership Ensure adherence to the ISS UK Integrated Management System and client-specific processes Embed ISS HSEQ programmes such as SafeChoice and Near Hits, supporting UK&I HSEQ strategy delivery Support incident investigations, identifying root causes and implementing corrective actions Drive environmental compliance, including the Aspects and Impacts process Implement and manage internal audit and inspection programmes across the accountProfessional and Personal Competencies/Qualifications
Previous experience in a similar HSEQ role with strong knowledge of health, safety and environmental processes and legislation Proven background in Facilities Management, ideally operating as an HSEQ consultant Strong knowledge of ISO 9001, 14001 and 45001 with relevant quality-related qualifications such as Internal Auditor Minimum NEBOSH General Certificate, NVQ Level 5 or equivalent, with willingness to progress towards NEBOSH National Diploma Strong communication skills with the ability to inspire confidence and build effective relationships Able to work effectively in a fast-paced, reactive environment while driving positive change Clear understanding of the link between operational success and complianceThe Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Job Description
This role is perfect for a Head Chef who leads by example, thrives in a fast-paced environment, and takes pride in elevating food standards.
You’ll balance the demands of a busy kitchen with the admin side of the role, ensuring smooth and efficient service.
Mostly Monday to Friday daytime, you’ll also oversee training and quality, with weekend service covered by the existing team.
If you’re driven to create fresh, great-tasting food and inspire your team, this is an excellent opportunity to make your mark.
Key Responsibilities
Ensure compliance with all company and statutory regulations on health & safety, hygiene, fire and food standards Maintain high standards of cleanliness, hygiene, personal appearance, and correct uniform at all times Produce and serve food to the highest quality, using current cooking techniques and following standard recipes Plan, coordinate, and order all food requirements while managing costs within budget and using nominated suppliers Build and maintain positive client relationships, promoting new initiatives and aligning with high street trends Ensure timely delivery of meals and services to agreed standards and client satisfaction Complete all required company bookwork, returns, and budget preparation accurately and on timeProfessional and Personal Competencies/Qualifications
Proven experience running a busy kitchen Background in contract catering preferred Strong knowledge of food hygiene and food safety with relevant qualifications High standards in food quality and presentation Experience managing and motivating kitchen teamsThe Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Job Description
Based on one floor of a shared tenancy building with 98 desks, this is a varied and hands-on role supporting our esteemed banking client.
As Workplace Coordinator, you’ll wear several hats, including facilities management, meeting room and hospitality booking, and stakeholder management.
The role requires strong organisational skills and confidence using multiple systems such as MS Office, Condeco, and Saffron.
It’s a great chance to join a supportive team in a professional, modern office environment, while enjoying the flexibility of a part-time schedule.
Key Responsibilities
Act as the main point of contact for all FM-related matters, liaising with the CRES helpdesk, security, landlords, and other stakeholders Manage and monitor work orders, meeting room usage, hospitality, cleaning standards, and workplace inspections to ensure services are delivered to agreed standards Provide reception and administrative support, including mail handling, courier bookings, publications, travel arrangements, expenses, and reporting Oversee health and safety compliance, ensuring site folders are maintained, audits supported, incidents reported, and training for fire marshals and first aiders is up to date Induct and support contractors, colleagues, and subcontractors to ensure consistent service delivery and compliance with site standards Manage financial processes, including raising purchase orders, budget management, and supplier engagement Proactively seek opportunities for efficiencies, service improvements, and positive client engagementProfessional and Personal Competencies/Qualifications
Previous experience in a hospitality or customer service role, ideally within a corporate environment Familiarity with facilities management processes and systems, preferably Condeco or similar Strong organisational skills with the ability to manage multiple tasks efficiently Excellent communication and interpersonal skills, able to engage with stakeholders at all levels Customer-focused, professional, and able to deliver a high standard of service Flexible, proactive, and adaptable to changing needs and priorities Confident in using IT systems and Microsoft Office applicationsThe Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Cleaner
Contract: Professional Services, Production & Technology
Location: Aberdeen, AB10 1DD
Hours of work: 10
Working Pattern: Monday - Friday, 18:00 - 20:00
Contract Type: Fixed Term Contract (3 months)
Hourly Rate: £12.90
Do you have a passion for maintaining a safe and clean workplace? Do you enjoy working as part of a team providing excellent customer service?
As a Cleaner with ISS UK, you will play a key part in delivering a world class housekeeping service, maintaining the highest quality and consistency for our customers and colleagues.
The Role
Deliver the highest level of cleaning service within your area of responsibility Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, vacuuming/wet and dry mopping Ensure all chemical and cleaning solutions are used correctly Ensure a safe working environment in line with Health and Safety regulations and standards Report any dangers, near misses or hazards you encounter to your managerAbout You
Excellent customer service skills Reliable and hardworking with a professional attitude A team player who works well with customers and colleagues Be able to communicate with all site users in a polite manner Have a good eye for detail and clean to an exceptional standardThe Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do click here -
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As Shift Engineer, you’ll be responsible for completing PPM tasks, diagnosing faults, undertaking minor installation works, and maintaining accurate records in line with health and safety and quality standards.
This is a hands-on role where you’ll respond quickly to client requests, support with technical surveys, and help deliver continuous improvements to service.
If you have proven experience in electrical and mechanical maintenance and are looking for a role with variety and responsibility, we’d love to hear from you.
Key Responsibilities
Respond to reactive maintenance issues promptly, diagnosing and repairing electrical and mechanical faults to minimise disruption and maintain functionality Conduct technical surveys and provide detailed reports to support maintenance and improvement plans Coordinate client requests and manage subcontractors to ensure high-quality standards are met Maintain tools and equipment in safe and optimal condition to support efficient operations Provide cover at other sites to ensure continuous service delivery Ensure compliance with all quality and safety standards to maintain safe and reliable operationsProfessional and Personal Competencies/Qualifications
City & Guilds Parts 1 and 2 Electrical Installation or recognised equivalent City & Guilds Part 3 Electrical Installation or recognised equivalent City & Guilds 2391 Inspection & Testing ACOP L8 training for water systems maintenance Prior experience of Building Management Systems and business-critical environments PASMA/IPAF certified Knowledge of Health and Safety legislation with experience in fault diagnosis and rectificationThe Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Switchboard Operator
Location: Kingston upon Thames, KT2 7QB
Hours of work: 37.5
Working Pattern: 5 over 7 days (nights included)
Contract Type: Permanent
Hourly Rate: £12.21 - £14.74
As Switchboard Operator, you will provide an efficient and responsive service, maintaining a courteous and professional approach at all times whilst on Trust premises.
You will undertake all necessary duties to ensure the effective operation of the service, in line with health, safety, security, Company, and Trust policies.
Please note, the post holder may at times be exposed to sensitive circumstances.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
Handle incoming calls and face-to-face queries promptly and politely, maintaining accurate records. Operate and maintain bleep, radio paging, ID cards, keys, and on-call information systems. Distribute calls, tasks, and reports effectively, ensuring all are completed in line with Trust and company procedures. Follow emergency procedures for major incidents, fire, bomb alerts, and medical emergencies. Maintain confidentiality, professionalism, and compliance with data protection, health, safety, and company policies. Attend meetings, training, and reviews, identifying personal development needs. Report faults, defects, or safety concerns promptly and undertake other reasonable duties as required.About You
Strong communication skills with the ability to deal effectively with patients, staff, and members of the public. Professional, polite, and approachable manner at all times. Ability to remain calm and focused under pressure, particularly in emergency situations. Basic IT literacy and ability to operate telephony and paging systems (training will be provided). Good organisational skills, with the ability to prioritise tasks and manage time effectively. Flexibility to adapt to changing situations and undertake a range of duties as required. Commitment to confidentiality, data protection, and delivering high standards of customer service. A team-oriented attitude with the ability to work well with colleagues and other stakeholders.The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do click here -
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This role requires speed, accuracy, and a flexible approach, performing a variety of tasks to a consistently high standard within set timescales.
It’s an excellent opportunity for someone looking to develop their experience in compliance, operations, and account management within a dynamic team environment.
Key Responsibilities
Act as the central point of contact to coordinate site, client, Helpdesk, and ISS stakeholder requests. Receive, log, allocate, and track reactive works requests using Maximo, ensuring KPIs are met. Monitor and manage all open work orders, ensuring timely follow-ups with managers and suppliers. Track, input, and report on all aspects of customer quotes and orders, including uniform POs via Coupa. Manage subcontractors, including quotations, raising and receipting POs, permit support, and service delivery. Direct, engage, and manage relevant stakeholders across internal and external teams. Regularly review and audit asset lists and provide reporting to stakeholders.Professional and Personal Competencies/Qualifications
Excellent interpersonal, communication, and presentation skills, able to engage with all levels. Strong organisational skills with the ability to meet deadlines and prioritise workloads effectively. Proficient in Microsoft Office and experienced with CAFM systems, preferably Maximo. Ability to work collaboratively with operational teams and maintain accurate records. Demonstrates flexibility, adaptability, and the ability to work under pressure. Applies sound judgement and decision-making skills to resolve issues efficiently. Maintains confidentiality and applies lessons learnt to improve processes and outcomes.The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Job Description
Footfall varies depending on the day, with occasional events hosting up to 150 people, where you may be required to manage the pass table.
On quieter days, the office may see around 70 people. The role offers excellent progression opportunities, as previous receptionists have moved into operational roles.
This is a fantastic opportunity to work in a welcoming, well-loved office with a lively team, monthly socials, and the chance to contribute to a positive workplace experience.
Key Responsibilities
Greet and welcome all visitors, providing a professional first-class reception experience. Manage visitor access and issue passes, including for events with high footfall. Act as the first point of contact for visitor and staff requests, including ad-hoc support. Assist with event setup, including managing reception tables and coordinating visitor flow. Maintain a professional and tidy reception area at all times. Support the hospitality team with on-site coordination, e.g., food or refreshments for events. Communicate effectively with internal staff and visitors to ensure smooth operations.Professional and Personal Competencies/Qualifications
Bubbly, personable, and approachable personality. Excellent PC skills with experience in Word & Excel Strong interpersonal and communication skills. Ability to create positive first impressions and build rapport quickly. Confident and professional demeanour in a front-of-house environment. Friendly, engaging, and customer-focused attitude.The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
