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Intellectual Property Office
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  • Digital Delivery Automation Tester - Newport About the job Job summary... Read More
    Digital Delivery Automation Tester - Newport About the job
    Job summary
    Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised
    Digital Delivery Automation Tester
    The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting-edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality.
    You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplinary squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available.
    As a multi-skilled individual, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop
    Working Style
    This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.
    The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
    Job description
    Main duties consist of but are not limited to:
    Responsible for writing, executing and maintaining functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment Be responsible for the design, coding, testing, maintenance, and documentation for robust, scalable and reusable solutions that deliver exceptional user experience using DevOps best practice Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Work closely with software developers to reach a common understanding of the code base and test coverage at unit level Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to. Identify defects, incidents, risks and issues in line with IPO standards Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality. Mentor colleagues in automation/test standards and business processes following agreed governance and best practice Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability
    Person specification
    Essential criteria
    Essential Experience
    Experience in delivering technical solutions
    Experience with modern delivery models such as Scrum and Agile
    Understanding of DevOps principles
    Essential Technical
    Good understanding of mainstream testing frameworks/libraries such as Selenium WebDriver, BDD SpecFlow and RestSharp
    Experience in a mainstream development language
    Experience in Web Services, REST
    Experience of writing SQL statement
    How to apply
    Click the 'Apply now' button and complete the application form by providing the following:
    CV
    Upload an anonymised copy of your current CV. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.
    AI Usage
    Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
    For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.
    Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
    If you require job-specific information, please contact Dominic Read.
    E-mail:
    Telephone:
    Behaviours
    We'll assess you against these behaviours during the selection process:
    Developing Self and Others Working Together Delivering at Pace
    Technical skills
    We'll assess you against these technical skills during the selection process:
    At interview you will be assessed on technical criteria
    Benefits
    Alongside your salary of £36,736, Intellectual Property Office contributes £10,642 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
    Unlimited Pluralsight video learning access Access to Microsoft's ESI training suite Hybrid working with no core hours Substantial support for career progression 25 days annual leave moving to 30 days in annual increments You will also get 8 days public leave and 1 day privilege leave
    For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
    Please note that benefits may be subject to change.
    Things you need to know
    Selection process details
    This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.
    Additional details on security and vetting
    Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance .
    For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.
    Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK
    If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact
    The assessment process will comprise of the following:
    Stage 1 - Sift
    An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
    Experience
    Your CV will be used to assess your suitability for the role
    Stage 2 - Interviews
    If invited to interview Behaviour and Technical based questioning will be used.
    Please note candidates that proceed to the interview stage will be required to deliver an exercise Details will be provided in the invite to interview information.
    Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
    Interviews for this role will be carried out virtually.
    Reserve List
    This is a rolling campaign. We may hold appointable candidates at the sift stage and invite them to interview at a later date, either if higher-scoring candidates do not fill the role or if a similar vacancy arises. All decisions will be made in merit order and in accordance with the Civil Service Recruitment Principles
    This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.
    Applicants to note: IMPORTANT: CVs sent direct to the IPO will not be accepted.
    There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference.
    This post is being advertised to Internal , Across Government and External candidates at the same time.
    Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
    We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
    In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
    If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via ;
    For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
    Feedback will only be provided if you attend an interview or assessment.
    Security
    Successful candidates must undergo a criminal record check.
    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .
    See our vetting charter (opens in a new window) .
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.
    Nationality requirements
    This job is broadly open to the following groups:
    UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)
    Working for the Civil Service
    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
    Diversity and Inclusion
    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Read Less
  • Secure Examination Support Administrator - Newport NP10 8QQ About the... Read More
    Secure Examination Support Administrator - Newport NP10 8QQ About the job
    Job summary
    Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised
    Secure Examination Support Administrator
    These exciting opportunities sit within our Secure Examination Support (SES) Team, which is part of Secure Patents Service Division. The team is responsible for supporting our customers on their IP journey by reviewing, assessing and processing applications and supporting evidence.
    Secure Examination Support Administrators are responsible for processing a broad range of administration work to deliver excellent IP Services to our customers. Some elements of the role require higher levels of attendance at the office for completion.
    Training will be based in the office and successful candidates will need to ensure that for the first 5 weeks of employment, they can attend the office on multiple, consecutive days for consecutive weeks.
    Some roles may require higher levels of security clearance.
    Working Style
    This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport
    The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
    Job description
    Main duties consist of but are not limited to:
    Completing checks and reviewing evidence on a wide range of Patents case work, referring to desk instructions and manuals where relevant to ensure compliance with legal requirements. Communicating with a diverse range of customers verbally and in writing, explaining decisions and answering queries. Escalating complex casework and queries in a timely manner, gathering relevant evidence and drawing on the right expertise. Identifying complaints from correspondence received, logging them and escalating in line with guidance. Maintaining a continuous improvement mindset by keeping up to date with CI practice and playing an active role in generating and supporting ideas. Engaging and participating in wider team, directorate and corporate initiatives. Developing and expanding knowledge via meaningful learning, adopting a personal growth mindset.
    Person specification
    Essential criteria
    Providing customer service to a high standard Attention to detail Written and verbal communication skills Ability to analyse information Organisational skills
    How to apply
    Click the 'Apply now' button and complete the application form by providing the following:
    500-word Personal Statement
    Use this to explain why you're suitable for the role. Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement.
    AI Usage
    Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
    For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.
    Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)
    If you require job-specific information, please contact Jane Gifford
    E-mail:
    Telephone:
    Behaviours
    We'll assess you against these behaviours during the selection process:
    Making Effective Decisions Managing a Quality Service Delivering at Pace
    Benefits
    Alongside your salary of £27,740, Intellectual Property Office contributes £8,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
    A flexible working scheme with excellent development opportunities 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave Family friendly policies that support modern working families and individuals with caring responsibilities A variety of support functions; Staff Counselling Service, Peer to Peer Support Group Eligibility for special and office-wide bonus payments The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com) A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities Free car parking is available on site at our Newport office On-site shop, restaurant and coffee shop at our Newport office
    For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
    Please note that benefits may be subject to change.
    Things you need to know
    Selection process details
    This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.
    The assessment process will comprise of the following:
    Stage 1 - Pre sift testing
    The following pre sift test(s) will need to be completed and passed before your application will be seen by the panel:
    Civil service Judgement test
    Stage 2 - Sift
    An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements:
    Experience
    Your 500 word personal statement will be used to assess your suitability for the role.
    Stage 3 - Interviews
    If invited to interview Behaviours and Strengths based questioning will be used.
    Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation.
    Interviews for this role will be carried out in person at our Newport Office.
    Vacancies Available
    Up to 10 roles may be available, subject to business need. We may appoint fewer than 10 candidates if operational requirements change.
    This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order.
    To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role.
    The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role.
    Applicants to note: IMPORTANT: CVs sent direct to the IPO will not be accepted.
    This post is being advertised to Internal , Across Government and External candidates at the same time.
    Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.
    We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information.
    In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text.
    If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via;
    For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert.
    Feedback will only be provided if you attend an interview or assessment.
    Security
    Successful candidates must undergo a criminal record check.
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.
    Nationality requirements
    This job is broadly open to the following groups:
    UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)
    Working for the Civil Service
    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
    Diversity and Inclusion
    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Read Less

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