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Integral UK
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  • Facilities Coordinator  

    Integral UK
    - Edinburgh
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    The Role: £25k-£28k Full time - Edinburgh EH3 8EH... Read More
    The Role:
    £25k-£28k Full time - Edinburgh EH3 8EH
    We are currently recruiting for a FM Coordinator to join our public sector and work in a revolutionary way at client's sites with a real focus on workplace and customer experience.  In this forward-thinking role you will be enlisted to oversee total facilities management service delivery at the site in Edinburgh.   A very customer orientated position, you will be responsible for supporting the Workplace Liaison Manager ensuring the company delivers its contractual obligations on time.  The successful candidate will be required to work from the client's site and will report directly into the Workplace Liaison Manager.  You will be rewarded with salary reflective of background, skill set and experience. Day to day: Responsible for the delivery of all hard and soft services including support for cleaning, housekeeping, emergency call out, PPM, reactive repair as required on a site by site basis including the direction, supervision and oversight of subcontracted servicesPromotes high level of satisfaction among customer/end-users by anticipation and promptly responding to their service requirementsAlways assures prompt response by other team members and selected contractors to exceed customer expectationsGives direction on site to promote engagement and excellence in customer service and deliveryUnderstanding of the critical systems on site including UPS, generator, fire alarm etc with an ability to provide facilities support to the client businessEnsures compliance with local legislative requirements, Integral and client best practice, policies and proceduresActs as go-to person in relation to all facilities activities on sites ensuring potential roadblocks are identified and removedSupports emergency preparedness and crisis planning on a site by site basisDevelops a close working relationship with all vendors under his/her control to ensure full understanding of the Client culture and inclusion in the team delivering a high-quality service.Is the first point of contact relating to all building issuesEnsures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAsMonitors and ensures office housekeeping and cleanliness is delivered to highest quality levelCommunicates in an open, honest, transparent manner with the ability to tailor the message to specific audience and their needsAdds value in delivery and innovationOversees delivery of Service Charged elements of property management on behalf of the client, where services are delivered by the Landlord Essential Skills, experience and qualifications: Knowledge within the Facilities Maintenance sector with some technical experiencePrevious experience in a similar roleUnderstanding of UK health and safety requirementsMechanical, organisational, interpersonal and IT skillsAbility to multitask and possess the physical capability to engage in manual labourCourteous and helpful approach with strong communication skills both verbal and writtenAbility to prioritise tasks, work to deadlines with minimal supervisionProactive approach to identifying and rectifying matters relating to the buildingAble to manage/support crisis situationsSelf-motivated and can work independentlyExcellent admin skills Employee Benefits:
    25 days holiday plus bank holidays (pro rata into shifts for shift workers)Company funded health cash planAbility to buy and sell holidays – buy 5 days & sell 2 daysLife assuranceAuto-enrolment company pension schemeEmployee Assistance Program (EAP)Cycle to work schemePurchase an electric vehicle via salary sacrificeEmployee discounts with various brandsLearning and development programs, training and career opportunities. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you... Read Less
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  • Recpetionist  

    Integral UK
    - Lincoln
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    Our people at JLL and JLL Technologies are shaping the future of real... Read More
    Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    As a Receptionist at our Birchwood office, you will direct, co-ordinate and escalate as appropriate any facilities related matters. You will reports to the Facilities Manager and is the local point of contact, the focus is the customer experience. You will have ownership of the Front of House services and is responsible for Reception, Switchboard and other site related duties. They are responsible for providing support to ensure facilities and services are provided in an effective, efficient and compliant manner. Essential duties and responsibilities include (but are not limited to): Customer Service and Site Operations ·    Management of the Front of House services ·    Greet, assist and direct candidates, new hires, visitors and contractors to the appropriate member staff ·       Receive, direct and relay telephone, email and other queries ·       Maintain the high standards of the Front of House and office areas, keeping them in good order ·       Administration of parking spaces ·       Manage onsite meeting rooms arranging refreshments and hospitality requirements ·       Conduct daily meeting room checks ·       Handle all incoming and outgoing mail (digital and physical) ·       Assist in coordinating the repair and maintenance of the site and office equipment ·       Issuing access badges for office staff, visitors and vendors ·       Maintain the visitors sign-in book ·       Monitors and ensures office housekeeping and cleanliness is delivered to highest quality ·       Champion company office policies and procedures ·       Provide contractor management, carrying out site inductions and monitoring whilst on site ·       Porterage activities, ensuring deliveries are passed to their recipient without delay ·       Re-stocking of office consumables ·       Ad-hoc cleaning required (dishwasher, coffee machine cleans etc) Additional Duties & Responsibilities ·       Promotes a high level of satisfaction amongst end users by anticipating and promptly responding to their service requirements ·       Gives direction on site to promote engagement and excellence in customer service and delivery ·       Provide administrative support to the Facilities Manager ·       Creation and collation of company identification cards ·       Assistance with monitoring the delivery of all hard and soft services including reactive repairs, PPM works, direction and supervision of subcontracted            services ·       Acknowledges that the role of Workplace Ambassador reflects the company standards. Proper telephone, Front of House procedures and quality of                service is essential ·       Support emergency preparedness and crisis planning, following all emergency and evacuation procedures Essential Qualifications/Experience Previous experience in a similar roleProficiency in Microsoft Office SuiteGood organisational and interpersonal skills Desirable Qualifications/Experience Customer serviceBusiness administrationUse of CAFM systemsKnowledge of FM practices and procedures Read Less
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  • Cleaning operative  

    Integral UK
    - Newton-le-Willows
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    Integral UK / JLL Soft Services are recruiting a cleaning operative to... Read More
    Integral UK / JLL Soft Services are recruiting a cleaning operative to work at our Banking Hub in Earlestown, Newton-Le-Willows, WA12 9BA.  Previous cleaning experience is preferred, but training will be given. The hourly rate is £12.60 per hour paid monthly.  The days of work are Monday, Wednesday and Friday, 2 hours in the afternoon, this being 6 hours weekly.  Please apply today if this role is of interest to you.  Read Less
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  • Facilties Supervisor  

    Integral UK
    - London
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    JLL empowers you to shape a brighter way.   O... Read More
    JLL empowers you to shape a brighter way.   Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    We have an exciting opportunity for an experienced Facilties Supervisor to join our team, working with one of our major NHS clients.

    In this role, you will lead a mbole technical team, ensuring the effective delivery of Planned Preventative Maintenance (PPM) and Reactive Maintenance services. A key part of this position is fostering strong client relationships, maintaining excellent communication, and ensuring our service consistently meets expectations. You will oversee a schedule of compliance audits, taking prompt corrective action where necessary. Driving continuous improvement, supporting training, and enhancing operational processes will also be integral to your success in this role.
      You will also be responsible for managing both your technicians and client interactions, ensuring a customer-focused approach that builds trust and long-term partnerships. Service delivery must align with all legislative and regulatory standards, as well as agreed service levels.
    If you are passionate about delivering exceptional service, building strong relationships, and leading a high-performing team, we would love to hear from you!

    Key Responsibilities:
    • Deliver Outstanding Customer Service: Ensure all sites are fully covered 24/7, 365 days a year, to provide both reactive and planned maintenance, maintaining high service levels that meet client expectations.
    • Client-Focused Performance Management: Monitor and address any underperformance against KPIs, ensuring corrective action plans are in place to drive continuous improvement and enhance client satisfaction.
    • Technical Support & Team Development: Provide expert guidance, coaching, and support to the mobile engineering team, ensuring they are equipped to deliver high-quality service to clients.
    • Resource Management for Service Excellence: Ensure all necessary tools and equipment are available so that maintenance work can be carried out efficiently, minimizing disruptions for the client.
    • Collaborative Support & Leadership: Assist the Divisional Operations Manager with technical, personnel, and FM process issues, ensuring seamless service delivery that aligns with client needs.
    • Operational Continuity: Provide cover for the Divisional Operations Manager when required, ensuring consistency in service and client communication during absences, holidays, or meetings. Location: On-site –London, GBR Read Less
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  • Cleaning Operative  

    Integral UK
    - Coventry
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    JLL are recruiting a Cleaning Operative to work at our client site in... Read More
    JLL are recruiting a Cleaning Operative to work at our client site in Coventry, CV2 5BD.Working as part of a team, you shall help to maintain cleaning standards across a school. This shall include the cleaning of classrooms, changing rooms, toilets, corridors, offices and sport areas. 

    Hours of work are 4pm - 7pm Monday to Friday, monthly pay applies, uniform and training shall be provided. A full Enchanted DBS shall need to be undertaken for this position.  Read Less
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  • Asset Support Manager  

    Integral UK
    - Derby
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    Asset Support Manager Based – Either Derby or Midlands... Read More
    Asset Support Manager Based – Either Derby or Midlands Hours – 40hrs (Monday to Friday) What this job involves: At JLL, we're looking for an Asset Support Manager with experience within Facilities Management or M&E to join our team in shaping a brighter way for our clients and their portfolios. In this role, you'll leverage your expertise to optimise property and infrastructure performance, develop and support the delivery of an ongoing asset management program, and build lasting relationships with our client Rolls-Royce. You'll be empowered to make impactful decisions that drive results while collaborating with cross-functional teams across our network. We believe the most effective teams are built when everyone is empowered to thrive, and as an Asset Support Manager within our Infrastructure and Facilities Management sector, you'll have opportunities to innovate, lead, and grow your career in an environment that champions inclusivity and belonging across teams. What your day-to-day will look like: Review and refinement of asset data for multiple sites to provide consistent naming conventions, detail and accuracy, to ensure that asset database is up to date. Support the addition, change and delete process of assets, because of intermediate/capital projects, small works, repairs, maintenance, new, or decommissioned buildings. Conduct site walk rounds when required to capture new assets or to update asset information, including key parameters, attributes, photographs, locations, etc. Support site teams by providing asset lists/information and details as required for planning, update or other asset related activities. Review asset and risk registers and business information dashboards to provide analysis on assets requiring capital replacement, due to age, life expiry, condition or other indicators.Liaising with the Capital Planning and Compliance team to assist with the capital planning and compliance processes. Assist capital planning team in compilation and detail of assets that require replacement as part of a rolling 5 year CAPEX plan. Attend project handover meetings with the supply chain and FM team to ensure new assets are captured and existing asset information is updated. Assist in verifying that all properties managed by JLL on behalf of the client are managed according to legislative requirements Providing the Site teams with guidance regarding asset management processes and procedures Flexibility to travel to other Rolls-Royce sites. Experience Required : Experience in UK Facilities Management or M&E - preferred Strong analytical skills with good level of proficiency in Excel, Microsoft Office with a high level of attention to detail – essential Understanding of an asset's lifecycle - preferred Excellent communication and stakeholder management abilities within a UK business context – essential Experience with maintenance management systems – preferred Knowledge of industry wide maintenance standards, such as SFG 20 – Preferred A team player but able to work under own initiative and escalate as necessary -essential Preferred Qualifications: No specific qualifications preferred – assessment will be made on combination of qualifications, competences and experience. At JLL, we embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK's dynamic infrastructure sector. What sets JLL apart is our culture of collaboration, locally and across the globe, allowing you to deliver exceptional solutions for complex infrastructure challenges. We support each other's wellbeing and champion inclusivity as we take the more inspiring, innovative, and optimistic path on our journey toward success. #LI-DW2 Read Less
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  • Electrical Approved Person  

    Integral UK
    - Darlington
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    The role of the Hospital Engineer is to support the Maintenance Manage... Read More
    The role of the Hospital Engineer is to support the Maintenance Manager, in close cooperation with other Engineering staff. You will be responsible for the successful on-going operation and maintenance of the Trust premises and assets with a special emphasis on ensuring statutory compliance and a suitable environment for patients, staff and visitors. You will be educated to degree level in electrical, mechanical engineering. You will also have engineering experience in an operational maintenance environment with a portfolio to demonstrate a proven track record and wide range of expertise. Main duties of the job: The post has a number of areas of work covering specialist knowledge and management of the site. It is mechanical bias with desirable electrical knowledge to include generators, Nurse Calls, Mechanical will involve working with HVAC, Water,  BMS (building management systems) You will be expected to ensure that the Trust premises and assets are operated and maintained in accordance with the Trust's policies. You will form part of a multi-disciplined team whose role is to provide the best possible service to the Trust. The Hospital Engineer will have both group and individual responsibilities for defined aspects of the service. Qualifications: Electrical Design and Electrical Engineering skills Knowledge of Electricity, Power Distribution, and Power Systems Experience in electrical system design and maintenance Strong problem-solving and analytical skills Excellent communication and teamwork abilities Relevant degree in Electrical Engineering Read Less
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  • Cleaning Operative  

    Integral UK
    - Burntisland
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    Integral UK LTD are recruiting a Cleaning Operative to work at a new s... Read More
    Integral UK LTD are recruiting a Cleaning Operative to work at a new site in Burntisland , KY3 9AS Duties include the cleaning of a Banking Hub to include reception areas, corridors, offices, kitchen and a toilet.  Hours of work are 2hrs per day Monday, Wednesday and Friday, this being 6 hours per week. Monthly pay applies and £12.60 per hour is paid for this position.  An immediate start is available.  Read Less
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  • Fabric Supervisor  

    Integral UK
    - London
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    Fabric Supervisor Join JLL's workplace management team at... Read More
    Fabric Supervisor Join JLL's workplace management team at a prestigious event and commercial destination in West London.
    Job Summary Oversees and directs all building fabric maintenance operations and team members to ensure quality standards, service excellence, and safety protocols are maintained. Responsible for leading fabric maintenance teams, supervising scheduled activities, managing reactive repairs, and implementing continuous improvement initiatives. Main Duties In your role as a Fabric Supervisor, you will be responsible for managing and overseeing all building fabric activities, ensuring repairs are undertaken where necessary to achieve the highest level of service for the client. You will build relationships with clients, answer queries, and keep them informed of site activities and developments. The role will require you and your team to undergo high-level security clearance due to the security level of the site. Your supervisory responsibilities will include managing: Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc)Monthly utilities meter readingsFirst line response to reactive repairsRelamping of defective lightingMinor building fabric repairs including basic carpentry, carpet tiling, and lock maintenanceMinor decorating tasksMinor plumbing repairsGeneral office cleaning schedules for remote sitesExternal landscaping and cleaning supportAdhoc porterage duties (moves & changes, furniture management)Accurate documentation of all assigned work ordersCompliance with Health, Safety & Environmental policiesCustomer service excellence to building occupants, ensuring timely communication of work order progressProactive floor walks to identify maintenance or H&S issues What We Are Looking For You'll need extensive experience supervising maintenance teams, holding relevant qualifications e.g., time served apprenticeship, C&G or equivalent. Strong knowledge of toolbox talks, Permit to Work procedures, and safe systems of working. Ability to manage teams performing manual tasks, including manual handling and working at heights. Excellent verbal and written communication skills and proficiency with maintenance management systems. Required Experience Supervisory experience in building maintenance environmentsExperience in Facilities Management industries with team leadership capabilitiesStrong Health and Safety awareness and knowledge with ability to enforce complianceDemonstrated ability to manage maintenance schedules and coordinate reactive workExperience in client relationship management and service delivery #LI-JB2 Read Less
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  • Technical Operations Manager  

    Integral UK
    - London
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    Role Title:         Technical Operations Manager... Read More
    Role Title:         Technical Operations Manager
    Location:            Hammersmith - Commercial/Events Space Role Purpose:     Provision of all-round engineering support, maintaining the systems within agreed framework with the client.  Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice. It is the Technical Manager's responsibility to manage the Shift Teams ensuring that an authorised person is on duty at all times, to act as a co-ordination point for the day-to-day activities on site between the team, specialist service partners and Project works, including completion of the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and conscientious. Responsible for ensuring that all activities (PPM, reactive tasks and breakdowns) within the building are known and that they are being carried out with due regard to Health and Safety, maintaining the 100% uptime criteria.  Also responsible for ensuring the shift-manning levels are maintained. Maintain excellent standards of response to plant failures, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently. Main Duties & Responsibilities: Supervise, co-ordinate and control the Shift Teams and engineers, ensuring the operational team undertake PPM or reactive works in accordance with the agreed timescale, providing technical support and training for the all Engineers Allocate PPM tasks to Shift Teams ensuring timely completion and PPM closure Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations) Controlling all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits - prepare and have approved Standard Operating Procedures/PTW in advance Ensure that Specialist Service Provider worksheets are signed off that quality of work is inspected and recommendations are escalated within the site team Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, standard of housekeeping Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Supervisors Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping Ensure that on a monthly basis the external trackers for site are maintained to an acceptable standard Ensure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPI's. Ensure all record keeping functions are completed on a Daily basis: •     Timesheets completed fully, signed and countersigned •     PPM allocation and completion •     Ensure handover to opposite shift (Shift Change Over Log) is completed before leaving site, updating the status of any out of hours helpdesk tasks the appropriate log •     Incident reports •     Holidays and sickness •     Issue of work permits when required •     Monthly report generation •     Forward maintenance register upkeep (FMR) •     O&M and asset data upkeep •     Finance control (working within budgets) Operation and troubleshooting for the following: •     Building management system •     Control system •     Air conditioning system, VAV, VRV and FCU's and CAV Boxes. Wet and dry systems •     AHU's variables speed •     Boilers and heating system •     CHP Systems •     Generators and controls •     AC, DC single phase and three phase motors •     UPS system and associated control systems •     Emergency lighting •     Operation of HV systems (training and familiarisation with this system will be made available) •     To liaise with the site team and be aware of scheduled specialist service providers visits and have approved standard operating procedures that has risk assessments/work permits in advance •     Ensure that service providers worksheets are signed off, quality of works are inspected and any recommendations/problems are escalated Experience & Qualifications: 10 years' experience in Building Services industryHV authorised person (desirable)C&G Pts. 1, 2 & 3 in electrical/mechanical or equivalent18th Edition IEE: Wiring and InstallationStrong communication skills and the ability to deal with all levels of staff, or difficult situation.Ability to operate and investigate CAFM systems.IOSH Accredited Demonstrate a good understanding and be technically competent in all building services, UPS, generators, static switches, water treatment, refrigeration and air conditioning and CHP systems.Ability to lead, motivate and direct a team of technicians/operatives.Pro-active in achieving the highest standard of operation.Have enhanced IT skills. Employee Benefits:
    26 days holiday plus bank holidays Company funded health cash planAbility to buy and sell holidays – buy 5 days & sell 3 daysLife assurance 3x base salary CAT2 company pension scheme – employer match up to 5% Employee Assistance Program (EAP)Cycle to work schemePurchase an electric vehicle via salary sacrificeEmployee discounts with various brandsLearning and development programs, training and career opportunities. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you... Read Less
    Apply Now
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