Job Description
The Supervisor, Distribution plays a critical, hands-on role in leading daily operations on the distribution floor assisting in training team members, and ensuring warehouse targets and turnaround times (TAT) are consistently met. The Supervisor drives performance and fosters a culture of accountability, safety, and continuous improvement. The Supervisor serves as the lead person overseeing department and workflow. Acts in leadership capacity in the absence of the Manager.Monday - Friday 3pm to 11pm Essential Duties: Hands-On Distribution Leadership:
Work alongside associates in Distribution, leading by example to drive high performance, quality output, and efficiency. Providing direction and leadership to associates.Organising resource when required, providing flexible working requirements to achieve KPI’s and carry out return to work discussions with team members returning from sickness.Performance and TAT Achievement:
Monitor daily Distribution metrics, identify bottlenecks, and take corrective action to ensure Distribution schedules and turnaround time (TAT) targets are achieved. Direct work activities of associates to ensure efficient completion of assigned tasks and compliance with company policy.Team Support and Training:
Support the onboarding and on-the-job training of new associates. Coach and mentor team members to build skills, improve productivity, and promote a safe work environment.Process Improvement:
Identify areas for operational improvement and participate in initiatives to increase efficiency and enhance quality. Handles questions regarding the details of processes and procedures within a department. Assists Supervisor ensuring all quality standards are met within the departments. Identifies and communicates quality and productivity standards. Safety and Compliance:
Ensure team members follow all safety protocols and standard operating procedures (SOPs). Promote a safe, clean, and organized work environment.To oversee general housekeeping requirements of the Distribution floor, ensuring high standards of hygiene and tidinessTo be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.To report any accidents, potential hazards to the Health and Safety team immediately.Ensures compliance to all other HR Policies & ProceduresCommunication and Reporting:
Provide regular updates to the Shift Supervisor on team performance, equipment status, and any Distribution issues. Participate in shift handovers and team meetings.
Qualifications
Experience2+ years of experience in a Distribution environment.Prior leadership or team lead experience is strongly preferred.Solid understanding of Warehouse receiving, pick pack and dispatch operations.Strong problem-solving skills and ability to make quick decisions under pressure.Excellent communication and interpersonal skills.Ability to work in a fast-paced, physically demanding environment.Fork Lift Truck License Holder – VNA and Counter Balance is desirable – training can be providedEducation GSCE / A level education required.Knowledge, Skills and Abilities Must be able to operate a personal computer effectively.Reading comprehensionWriting skillsMath skills – basic arithmetic, addition, subtractionAttention to detailAbility to work safely and adhere to safety guidelines in a Distribution environmentAbility to perform repetitive manual tasksAbility to work independently or collaborate in a group environmentAbility to be flexible/multi-task based on workflow demandsAbility to meet and maintain Distribution standardsAbility to maintain reasonably reliable attendanceEssential Physical Demands Ability to walk and stand as neededAbility to grip/grasp as needed Ability to lift/carry in full range of motion as neededAbility to push/pull in a warehouse environment as neededAbility to bend, squat/kneel, twist/turn, reach above shoulder, and type/keyboard frequentlyAbility to work a flexible schedule which could include nights and weekends & ability to travel as neededAbility to be trained and operate MHE equipmentExposure to wide range of temperatures
Additional Information
Perks/Benefits:Competitive salaryGenerous holiday plus Bank HolidaysCompany Sick Pay SchemeContinuous Professional Development and Training OpportunitiesFree onsite parkingFree Hot drinksSnack and Drink Vending machines on siteService Awards
Read Less
