Overview
We are looking for an experienced Client Director to lead strategic client relationships within our Digital Media Activation team. This is a senior, client-facing role responsible for setting strategic direction, delivering integrated digital solutions, and ensuring outstanding results for our clients.
As a trusted advisor, you will work across paid media, creative, data, and measurement to develop and deliver integrated strategies aligned to client business objectives. You will be accountable for client success, commercial growth, and the leadership and development of high-performing, cross-functional teams.
This role offers the opportunity to work across a broad range of clients, primarily leading large, strategic accounts while also providing consultative support across a wider portfolio of clients.Key Responsibilities
Digital Strategy
Set and lead integrated, data-driven digital strategies aligned to client business objectives
Provide expert strategic advice across paid media, creative, data, and measurement
Define success through clear objectives, KPIs, and testing and measurement frameworks
Ensure best-practice approaches and continuous optimisation across all client work
Client Leadership & Relationships
Act as the senior client lead and trusted advisor for key accounts
Build and maintain strong, long-term client relationships and advocacy
Maintain a deep understanding of client performance and confidently present insights and recommendations
Ensure high levels of client satisfaction, retention, and success
Campaign Delivery & Project Management
Ensure high-quality execution across large, cross-functional client teams
Lead account-wide project management, ensuring work is delivered on time and to a high standard
Oversee the implementation of digital strategies, ensuring alignment with client objectives and best practice
Growth & Commercial Performance
Lead commercial conversations including renewals, upsell, and scope expansion
Identify and drive growth opportunities across existing client relationships
Support new business activity through strategic input into pitches and proposals
Team Leadership & Development
Lead, mentor, and develop high-performing, multi-disciplinary teams
Foster a culture of excellence, collaboration, and continuous development
Act as a senior leader within the Digital Media Activation team
What We're Looking For
Proven experience in a senior client leadership role
Strong digital marketing background with deep paid media experience and an integrated mindset
Excellent client relationship, communication, and stakeholder management skills
Commercial confidence with experience driving account growth
Proven ability to lead and develop high-performing teams
Why Join Us
Work across media, creative, data, and measurement - not just one discipline
Lead a diverse portfolio of strategic and consultative client relationships
Be part of a collaborative team with a strong and supportive culture
Our Package
Salary
Incubeta pays industry benchmark salaries. Salaries are reviewed regularly and can increase as you progress along your career path. We also offer additional performance-related bonuses, meaning our total compensation is highly competitive.
Benefits
We offer a credit-based benefits package that allows you to choose from a wide range of options, including healthcare, additional pension contributions, gym memberships and more.
Policies
Our policies are forward-thinking and industry-leading, and they play a major role in shaping our outstanding culture. You can view a few of them here.
Learning and Development
We have an in-house team of learning specialists who will support your onboarding and continued development. As a minimum, you'll have a forward-looking development review every six months to discuss your career goals, with our L&D team on hand to help you achieve them.
What to Do Next
If you like what you've read, hit the Apply button - we look forward to receiving your application.
Our Unique Hiring Process
We are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable.
If you are shortlisted, we'll invite you to the next stage, which typically includes two or three interviews. We love giving feedback, and you'll be kept well informed throughout the application process.
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