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Incommunities
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  • Income Officer  

    - Bradford
    We are looking for a dedicated Income Officer to join our team on a p... Read More
    We are looking for a dedicated Income Officer to join our team on a permanent basis. This is a vital role within the business, focused on both the recovery of rent arrears from current tenants and the prevention of future debt through proactive engagement. You will manage your own patch, building strong relationships with residents to provide advice, support, and practical solutions that promote financial inclusion and sustain tenancies. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties Undertake recovery action for current and former tenancy debts including rent arrears, court costs and miscellaneous debts Produce Notices of Seeking Possession and additional documentation relating to County Court proceedings Provide representation for Incommunities in County Court for the recovery of arrears when required Provide budgeting and benefits advice to promote financial independence. Manage a caseload of welfare benefits and money advice cases. Conduct telephone triage and provide tailored debt advice, including signposting to specialist services. Promote financial inclusion by teaching basic budgeting and money management skills. Represent customers in dealing with benefit issues, including preparing cases and appearing at tribunals. Action concerns from colleagues, external  contacts, or customers requiring additional assistance. Assess and assist customers at risk of tenancy failure, developing outcome-based action plans. Provide advice on budgeting, employment, life skills, and tenancy management. Action concerns about at-risk customers, support needs and create support plans or refer as necessary. Provide advice and specialist assistance to Neighbourhood Officers and other agencies. Provide assistance to vulnerable tenants and liaise with Neighbourhood Officers and other organisations to prevent homelessness. Build and maintain strong links with DWP, Housing Benefit departments, and local partners. Assist Incommunities teams by accepting and prioritising referrals for benefit and money advice. Participate in campaigns promoting money advice and benefit take-up and create related publicity materials.
    Requirements
    Confident communication & interpersonal Skills. Organised and Self Motivated. Experience of dealing with Welfare rights and Benefits. Experience of advocating for people, managing debt and giving budgeting advice. Experience of dealing with socially and/or financially vulnerable individuals. Experience of working in the social Housing/Support sector (desirable) Good understanding of Safeguarding children and adults. Good understanding of the Social Housing Sector and factors affecting at risk customers. Personal values and approach that aligns with Incommunities approach. Full driving licence and use of a suitable vehicle for work. Applicants must have the right to work in the UK; we are not able to provide visa sponsorship.
    A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks
    Benefits
    Starting salary of £32,507 increasing with service up-to £36,229 per year £1,000 essential car user allowance per year plus mileage as you will be expected to use your own vehicle for work purposes Social Housing Pension Scheme with up-to 10% employer contribution Annual leave: 28 days which increases with service up to 32 plus public holidays Option to buy and sell annual leave A supportive culture that values employees work life balance. Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Training, development, and funded qualification opportunities. Corporate health scheme membership. Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support. Hybrid working Cycle to work scheme. Free parking onsite. Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support
    If you have applied for an Income Officer role at Incommunities in the last 3 months, you need not re-apply.
    Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes  and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace.  Apply early!  We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us! Read Less
  • Legal Officer - Disrepair  

    - Shipley
    Join Incommunities as our new Legal Officer (Disrepair). You’ll bring... Read More
    Join Incommunities as our new Legal Officer (Disrepair). You’ll bring experience managing cases from first instruction through to settlement or trial, and in return you’ll join a supportive, collaborative team that values your expertise.About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.Duties include: Draft, prepare, and conduct legal proceedings in County Court for housing disrepair claims. Handle inquiries from internal and external stakeholders, delivering robust legal advice. Attend and advise working groups, panels, and multi-agency meetings related to disrepair litigation. Apply initiative and professional judgment, escalating complex or sensitive issues when appropriate. Collaborate effectively with legal leadership and colleagues to meet organizational and team goalsRequirementsStrong knowledge of housing litigation processes and law.In-depth knowledge of disrepair legislation and case handling.Familiarity with county court processes and the ability to prepare and present cases.Knowledge of the legal framework governing tenancy enforcement actions.Strong knowledge of regulatory requirements and best practice in litigation. An eagerness and ability to undertake Professional Development (CPD) activity in housing disrepair, tenancy enforcement and dispute resolution.Qualified Solicitor or Chartered Legal Executive (CILEx) Lawyer with practising rights (or be working towards these qualifications with relevant experience in civil litigation).Right to Work in the UK - Sponsorship is not available. BenefitsSalary from £41,562 up-to £46,202 per year depending on experience (Pay Award due in April)Social Housing Pension Scheme with up-to 10% employer contribution28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunitiesOur Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)Corporate health scheme membershipAccess to an Employee Assistance ProgrammeCycle to work schemeLocal gym membership discounts.A team of trained Mental Health First Aiders who are available for colleagues to contact for supportJoin Our Team!We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline.Ready to make an impact? Come work with us! Read Less
  • Salesforce Administrator (ICT)  

    - Bradford
    Could you be Incommunities new Salesforce Administrator? We’re embarki... Read More
    Could you be Incommunities new Salesforce Administrator? We’re embarking on an ambitious digital transformation, and this role sits right at the heart of it. As part of our newly formed Salesforce team, you’ll help shape the future of how we work, building smarter processes, empowering users and unlocking the full potential of our platform. This is an exciting opportunity to influence meaningful change and make a visible impact across the organisation. About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.Duties include: Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support Salesforce processes inline with best practice policies.Provide support and training to users to ensure effective use of Salesforce.Maintain user accounts, roles, profiles, and permissionsConfigure Salesforce objects, fields, page layouts, workflows, validation rules, and automation tools (, Flow, Process Builder) to meet business requirements.Oversee data imports, exports, deduplication, and cleansing to ensure data accuracy, consistency, and compliance with data governance policies.Create and maintain custom reports and dashboards.Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability.RequirementsExperience of Salesforce administration.Experience of working with customers to deliver technology change, demonstrating strong communications skills as well as the ability to be able to determine how best to meet the customers needs.Demonstratable problem solving skills and analytical thinking that show how you translate customer requirements into an effective Salesforce solution.Attention to detail and data integrity, ensuring high-quality data management practices and adherence to data governance standards.A proactive approach to learning, staying current with Salesforce updates and continuously seeking opportunities to improve system performance and user experience.Minimum of 2 days per week in the office - dependent on project delivery. Right to work in the UK, visa sponsorship isn't available.A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction ChecksBenefitsSalary ranges from £41,562 up-to £46,202 depending on experience Social Housing Pension Scheme with up-to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunitiesOur Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)Corporate health scheme membershipAccess to an Employee Assistance ProgrammeCycle to work schemeLocal gym membership discounts.A team of trained Mental Health First Aiders who are available for colleagues to contact for supportJoin Our Team!We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline.Ready to make an impact? Come work with us! Read Less
  • ICT Project Analyst  

    - Bradford
    Could you be Incommunities new ICT Project Analyst? Be part of an ambi... Read More
    Could you be Incommunities new ICT Project Analyst? Be part of an ambitious digital transformation programme, as we roll out Salesforce and deliver a range of technology enhancements across Incommunities. As our ICT Project Analyst, you’ll help ensure these initiatives are managed as effectively as possible, working end-to-end across digital projects to drive meaningful improvements. You’ll play a key role in engaging with our user base in the right way, shaping solutions that genuinely support their needs while enabling the organisation to work smarter, faster, and more collaboratively.About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.Duties include: Manage and coordinate all aspects of IT Project Management, from discovery to go-live and support, making proactive decisions that will help the team deliver to agreed timescales.Provide high quality project management and change management support to the IT Service.Manage project dependencies and associated risks and provide regular project plans, updates and reports.Coordinate third party suppliers, customers and partners to assist in achieving project objectives.Coordinate system testing and documentation, including user acceptance testingAssist in identifying training needs of internal and external ICT customers.Maintain an up-to-date technical knowledge, ensuring a broad knowledge of the latest computer and mobile technologies.Requirements Experience of agile and waterfall project delivery in an IT organisation.Experience of delivering technical projects that improve customer outcomes.A proactive problem-solving mindset, with the confidence to make informed decisions that keep projects on track.Strong communication and influencing skills, able to engage stakeholders at all levels and build working relationships.Analytical thinking and attention to detail, ensuring risks, dependencies, and impacts are identified early and managed effectively.Technical curiosity and willingness to learn, staying up to date with emerging IT and mobile technologies that add value to projects.Ensure solutions are well -tested, documented, and meet business needs. Minimum of 2 days per week in the office - dependent on project delivery. Right to work in the UK, visa sponsorship isn't available.A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction ChecksBenefitsSalary ranges from £41,562 up-to £46,202 depending on experience Social Housing Pension Scheme with up-to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunitiesOur Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)Corporate health scheme membershipAccess to an Employee Assistance ProgrammeCycle to work schemeLocal gym membership discounts.A team of trained Mental Health First Aiders who are available for colleagues to contact for supportJoin Our Team!We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline.Ready to make an impact? Come work with us! Read Less
  • Income Officer - 16 hours  

    - Bradford
    We are looking for a dedicated Income Officer to join our team on a pe... Read More
    We are looking for a dedicated Income Officer to join our team on a permanent basis. This is a vital role within the business, focused on both the recovery of rent arrears from current tenants and the prevention of future debt through proactive engagement. You will manage your own patch, building strong relationships with residents to provide advice, support, and practical solutions that promote financial inclusion and sustain tenancies.This role is 16 hours per week working Wednesday, Thursday and Friday.About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.Duties Undertake recovery action for current and former tenancy debts including rent arrears, court costs and miscellaneous debts Produce Notices of Seeking Possession and additional documentation relating to County Court proceedingsProvide representation for Incommunities in County Court for the recovery of arrears when requiredProvide budgeting and benefits advice to promote financial independence.Manage a caseload of welfare benefits and money advice cases.Conduct telephone triage and provide tailored debt advice, including signposting to specialist services.Promote financial inclusion by teaching basic budgeting and money management skills.Represent customers in dealing with benefit issues, including preparing cases and appearing at tribunals.Action concerns from colleagues, external contacts, or customers requiring additional assistance.Assess and assist customers at risk of tenancy failure, developing outcome-based action plans.Provide advice on budgeting, employment, life skills, and tenancy management.Action concerns about at-risk customers, support needs and create support plans or refer as necessary.Provide advice and specialist assistance to Neighbourhood Officers and other agencies.Provide assistance to vulnerable tenants and liaise with Neighbourhood Officers and other organisations to prevent homelessness.Build and maintain strong links with DWP, Housing Benefit departments, and local partners.Assist Incommunities teams by accepting and prioritising referrals for benefit and money advice.Participate in campaigns promoting money advice and benefit take-up and create related publicity materials.RequirementsConfident communication & interpersonal Skills.Organised and Self Motivated.Experience of dealing with Welfare rights and Benefits.Experience of advocating for people, managing debt and giving budgeting advice.Experience of dealing with socially and/or financially vulnerable individuals.Experience of working in the social Housing/Support sector (desirable) Good understanding of Safeguarding children and adults.Good understanding of the Social Housing Sector and factors affecting at risk customers. Personal values and approach that aligns with Incommunities approach.Full driving licence and use of a suitable vehicle for work.Applicants must have the right to work in the UK; we are not able to provide visa sponsorship.A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction ChecksBenefitsStarting salary of £14,057 per year which increases with service Essential car user allowance per year plus mileage as you will be expected to use your own vehicle for work purposesSocial Housing Pension Scheme with up-to 10% employer contribution Annual leave: 28 days which increases with service up to 32 plus public holidays (pro rata)Option to buy and sell annual leave A supportive culture that values employees work life balance.Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)Training, development, and funded qualification opportunities.Corporate health scheme membership.Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support.Hybrid working Cycle to work scheme.Free parking onsite. Local gym membership discounts.A team of trained Mental Health First Aiders who are available for colleagues to contact for supportJoin Our Team!We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline.Ready to make an impact? Come work with us! Read Less
  • Arborist Climber  

    - Bradford
    Could you be Incommunities new Arborist Climber? This is an exciting t... Read More
    Could you be Incommunities new Arborist Climber? This is an exciting time to join Incommunities and be a key member of our tree team, completing arboricultural and horticultural work across our estates. About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.Duties include: Carry out the full range of arboriculture and horticulture works including:- pruning, felling, dismantle, shaping, pollarding, stump grinding, root chasing and the safe use of climbing equipment, working off platforms. Carry out regular safety inspections of all climbing equipment, PPE, saws, machinery, tools, equipment, chippers, trailers and vehicles, and will notify your line manager if anything needs repair or replacement to ensure consistency and Health & Safety. Manage the general maintenance and upkeep of all arboriculture machinery, plant, trailers, chippers, stump grinders, tools and equipment. Regularly work with external contractors and Local Authority to plan work. Attend emergency call outs. Requirements Practical experience of arboriculture and associated works within a range of locations, woodlands, private gardens with limited access and communal spaces. Substantial experience of climbing work, cable bracing, areal rescue and chain saw operations (minimum 3 years). Experience of working from ropes, ladders, MEWP, IPAF (mobile elevated work platforms, harness work Substantial climbing work, cable bracing, Arial rescue and chain saw operations. Experience of working from ropes, ladders, MEWP, IPAF (mobile elevated work platforms, harness work) City & Guilds Arboriculture (level 2 minimum) – NPTC City & Guilds – NPTC CS30, 31,32, CS34, 35 , , 39, 40,41,48 NPTC Stump grinder and chipper Certification Experience of using IT Microsoft packages, Word, Excel, Outlook and the internet for work purposes Good working knowledge of Health and Safety regulations – relating to safe site working practices, use of machinery and tools Understanding of risk assessment methodology Good working knowledge of the use of stump grinders, chippers and splitters A full UK manual driving licence and ability to tow a trailer/equipment is essential A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction ChecksBenefits Salary of £33,438 per year Fleet vehicle available to use during working hours Social Housing Pension Scheme 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Agile and hybrid working Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team!We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline.Ready to make an impact? Come work with us! Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany