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In Sync Group
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  • Tax Support Executive  

    - Surrey
    Do you enjoy admin, have outstanding organisational skills and a passi... Read More
    Do you enjoy admin, have outstanding organisational skills and a passion for providing a great customer experience? Do you find that Sales isnt for you, but you enjoy the challenge of retaining customers and getting them the best service for their needs?
    About the Role As Tax Support Executive, youll be the connecting force between Sales and our Tax specialistsmaking sure every new client has a smoo click apply for full job details Read Less
  • Key Account Manager (12 Month Maternity Cover)  

    - Farnham
    About the RoleAre you working in B2B sales and looking for something n... Read More
    About the RoleAre you working in B2B sales and looking for something new and exciting? Do you thrive on finding and securing new business and fancy working with a unique proposition?
    Job OpportunityAt IN-SYNC, we're passionate about helping self-employed people with their finances and making sure they're getting everything they're entitled to, which includes processing their tax submissions, helping them register for VAT to receive current and historic rebates, offering advances and payroll services.We work directly with our self-employed customers but we also partner with and provide services to, contractor businesses - predominantly within the logistics and construction sectors but also any industry that operates a self-employed workforce such as contracting businesses, recruitment agencies and payroll intermediaries.As a Key Account Manager for In-Sync Group you’ll actively prospect and pursue new business across the UK enabling our Business Development Team to visit and close the sale for the continued successful growth of the business.The Key Account Manager will be responsible for maintaining and growing through effective account management, relationship building and various marketing methods.The Role• Create and build a sales pipeline, ensuring the CRM is updated with good quality notes following all client communication.• Identify and pursue opportunities for cross-selling IN-SYNC products and services to generate business and increase profitability.• Arrange and attend meetings with key account clients (i.e. introducers, contractors, agencies, etc.) to discuss their current portfolio and assess areas for potential growth.• Build and maintain effective client relationships with regular updates to clients, overcoming possible objections.• Submit regular progress reports to the Sales Director.• Undertake all necessary administration tasks daily, helping to ensure clients receive a quick and reliable service and other departments can achieve targets.• Build effective partnerships with clients, collaborating to create campaigns in order to increase account size, to include site visits, seasonal discounts, email marketing and any other engagement.• Attend Networking events• Provide feedback from clients to help improve our products and services and overall customer experience. Ask for referrals and google reviews.
    Essential SkillsEssential Skills• Minimum of 2-3 year experience in a sale role within the industry• Proven Telesales or Appointment Setter experience.• Previous experience within Account Management.• Strong communication skills in all forms including written, oral, email, telephone, and presentation• Excellent organisational and time management skills• Capable of hands-on problem-solving, with ability to generate ideas and solutions• Ability to use own initiative and pay close attention to detail• UK driving license with own car• Research and analyse new business opportunities• Proven track record in exceeding targets• Resilient and pro-active with a passion and energy for sales.Desirable Skills• Background within Financial, Construction or Logistics sectors


    About CompanyAre you IN-SYNC?We're leading the way in self-employed financial services. Want to be part of it?We’re a fast-moving business that never stands still; we constantly innovate and improve. We offer coaching and professional study support in a fun and friendly environment. At IN-SYNC, you’ll be challenged and trusted to use your expertise and initiative to grow.We put people first, whether it's our team, our customers, or our business partners in our mission to help self-employed people. We feel everybody has a role to play and by working together we can make this vision a reality.If you’re looking for a career and not just a job, you’re in the right place. We like people with the courage to challenge, the hunger to succeed and the motivation to just get things done.
    BenefitsOn-site Parking22 days annual leave, increases to 25 days with Length of ServiceNEST Pensions Auto-enrolmentCycle to Work SchemeProfessional study support and Training Partnership with ILMAccess to Medicash (Healthcare cash plan & additional perks)


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  • Tax Support Executive  

    - Farnham, Surrey
    Do you enjoy admin, have outstanding organisational skills and a passi... Read More
    Do you enjoy admin, have outstanding organisational skills and a passion for providing a great customer experience? Do you find that Sales isnt for you, but you enjoy the challenge of retaining customers and getting them the best service for their needs?
    About the RoleAs Tax Support Executive, youll be the connecting force between Sales and our Tax specialistsmaking sure every new client has a smoo...





    Read Less
  • Tax Support Executive  

    - Farnham
    About the RoleDo you enjoy admin, have outstanding organisational skil... Read More
    About the RoleDo you enjoy admin, have outstanding organisational skills and a passion for providing a great customer experience? Do you find that “Sales” isn’t for you, but you enjoy the challenge of retaining customers and getting them the best service for their needs?
    Job OpportunityAs Tax Support Executive, you’ll be the connecting force between Sales and our Tax specialists—making sure every new client has a smooth, confident start to their journey with us. By managing information, coordinating with the Tax team and keeping communication flowing, you’ll help us deliver with speed, accuracy and impact.You’ll also build strong, ongoing relationships with clients by being their go-to contact for queries and updates. You’ll ensure they feel supported, stay engaged and hear about services that can genuinely help them.Key duties for this role:• Provide administrative support to the Tax Specialists, including communicating with the clients by phone and email• Ensure that all databases are kept up to date with progressing work and client details• Promote and monitor clients open banking accounts, ensuring they stay connected and educated on the benefits• Meet set KPI’s with regards to calling prospective service upgrades and client retention• Contact clients to obtain missing application or payment information• Oversee and process changes to client’s subscription packages, including upgrades and downgrades• Identify gaps in customers data and contact clients to complete details for quarterly returns• Advise clients of additional products and services that may benefit them
    Essential SkillsEssential:• Background of working in a fast-paced customer service position, ideally within an office/phone-based environment.• Comfortable working on the phone for most of your day; clear and confident telephone manner with strong listening skills and objection handling skills.• Experience in up-selling and cross-selling products or services• Driven by targets and departmental objectives• IT literate with working knowledge of Microsoft Word, Excel and Outlook.• Excellent organisation and time management skills, equally capable of working alone using own initiative or taking direction.• Ability to comfortably prioritise tasks and cope with competing demands, often in a high-pressure scenario.• Well-developed communication skills, both written and verbal.• Demonstrates a proactive, positive approach to work
    Desirable:• An understanding or prior experience of Personal Tax• Prior experience working within Construction or logistics industries• Prior experience working with HMRC
    About CompanyAre you IN-SYNC?We're leading the way in self-employed financial services. Want to be part of it?We’re a fast-moving business that never stands still; we constantly innovate and improve. We offer coaching and professional study support in a fun and friendly environment. At IN-SYNC, you’ll be challenged and trusted to use your expertise and initiative to grow.We put people first, whether it's our team, our customers, or our business partners in our mission to help self-employed people. We feel everybody has a role to play and by working together we can make this vision a reality.If you’re looking for a career and not just a job, you’re in the right place. We like people with the courage to challenge, the hunger to succeed and the motivation to just get things done.
    BenefitsOn-site Parking22 days annual leave, increases to 25 days with Length of ServiceNEST Pensions Auto-enrolmentCycle to Work SchemeProfessional study support and Training Partnership with ILMAccess to Medicash (Healthcare cash plan & additional perks)


    Read Less

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