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HSS Hire Group
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  • Inbound Sales Advisor  

    - Manchester
    Inbound Sales AdvisorHybridAt HSS ProService, we’ve built a smarter wa... Read More
    Inbound Sales Advisor
    HybridAt HSS ProService, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable.We’re currently looking for an Inbound Sales Advisor to join our Customer Excellence team, where you’ll be championing world class customer service by dealing with inbound sales enquiries - making sure to upsell and cross-sell wherever possible.A typical day: Respond to all inbound enquiries as quickly as possible to convert into an order, processing and managing from inbound (email/web/chat/phone) contactRaise contracts and administer customer orders with attention to detail to ensure we prevent queries, invoice issues and disputes at the front end of the transactionWork with our operations teams and those of our re-hire partners in a calm and collected way to ensure customers get the equipment they need when they need itEffectively cross-sell, upsell and maintain a thorough understanding of our products and services, introducing customers to new and innovative products and educating them about the full product and service offer across our divisionsMeet and exceed sales targets and KPI’s such as revenue, profitability, call volumes and quality, talk time, data enrichmentWhat you'll bring: Customer obsessed with an eye for detail, able to multitask and have good commercial awarenessResilience and tenacityExperience of inbound and outbound telesales or telemarketing, with a proven track record of achieving results by building relationships and using a consultative approachProfessional and effective all-round communication and telephone skills to build relationships and ensure expectations are metExperience handling inbound phone inquiries and providing first-class customer service.An ability to work autonomously, demonstrating initiative and problem-solving skills to deliver results.What you’ll get back:Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.Your birthday each year as annual leave to spend how you want to!One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your communityTraining and development - you will get the opportunity to continuously further your career and opt in to courses suited to your role.Wellbeing and Healthcare support you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.You will get the choice of other flexible benefits that work for you through our Benefits portal you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and moreHSS ProService is revolutionising the building services industry, offering a cutting-edge online marketplace for tools, equipment and materials. Building on HSS Hire's legacy, we're blending innovation and customer-driven solutions to focus on sustainability.Our ED&I promise:We are laying the foundation for a new era in the building services industry, creating a place where every voice helps build the future. No matter your background, if you contribution will help grow our business we want to hear from you.We're committed to breaking down barriers and shaping a community that's as diverse as the ideas that power it. Here you belong, because a truly pioneering platform is one where everyone has the chance to contribute. Read Less
  • Hire Desk Controller (Nights)  

    Hire Desk Controller (Nights) Monday - T... Read More
    Hire Desk Controller (Nights)
    Monday - Thursday (6pm - 6am)

    At HSS ProService Marketplace, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping businesses save time and work smarter.The team you'll join:
    Our operations team are at the heart of connecting customers with trusted supplier partners. As a key part of this dynamic group, you'll gain in-depth knowledge of our products and processes, forming close relationships across our operations network to ensure customers receive what they need, on time and in budget. The impact you'll have:
    You'll bring your recent experience within the hire industry and act as a crucial link between our customers and suppliers, during out of hours, ensuring a seamless service. Your expertise will directly contribute to customer satisfaction and operational success. A typical day: Handling all customer requests within agreed SLAs and supporting any logistics queriesMaking recommendations to customers and supporting the ordering processCoordinating third-party carrier movements to ensure timely deliveriesPrioritising preferred suppliers in line with contracts, aiming to maintain positive marginsNegotiating with suppliers when needed to optimise contract costsEducating customers on our diverse divisions to enhance service valueMeeting and exceeding key KPIs, including job completion rates and margins What you'll bring: Previous hire industry experienceStrong customer service experience and logistics knowledgeExcellent communication skills for building lasting relationshipsProven multitasking abilities and attention to detailResilience and tenacity to thrive in a fast-paced operational environment What you’ll get back:Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.Your birthday each year as annual leave to spend how you want to!One paid volunteering day each year to give back to your communityTraining and development opportunities to grow your career and skillsWellbeing and healthcare supportat work and at homeA culture of revolution, driving digital change in a traditional industryDiscounts and cashback on a huge range of perks including gyms, restaurants, and shoppingAccess to flexible benefits like Cycle to Work, Holiday Buy, Critical Illness Cover and moreDifferent Perspectives, One PlatformWe’re not all the same and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking.Whether you’re starting out, switching careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you.Not sure you tick every box? That’s okay. We’d still love to hear from you. If you’ve got any questions, email us at ProCareers@hss.com and one of our team will be happy to help. Read Less
  • Service Technician  

    - Southampton
    HSS: The Hire Service Company - we’ve be... Read More
    HSS: The Hire Service Company - we’ve been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic ‘blue and yellow’ vans, kit and branches.Today, we blend cutting-edge technology with our deep-rooted commitment to service. We’re all about people dealing with people - friendly colleagues in local branches, building great relationships with local customers and local communities. It’s hire, with a human touch.Explore our benefits:
    We offer 28 days’ annual leave (including bank holidays), plus your birthday off, with the option to purchase additional holiday. You’ll have access to training, apprenticeships and development opportunities, along with a company lottery and exclusive discounts on equipment hire, car leasing and retail purchases. We also provide life assurance at twice your annual salary, as well as access to healthcare and wellbeing platforms.Working hours:
    Monday - Friday 7am - 4pm and alternating Saturday shifts 7am - 12pmAs a Service Technician, you’ll be responsible for servicing and repairing a range of hire equipment to ensure it’s safe, reliable, and ready for use. You’ll maintain workshop productivity, report any defects, and keep accurate service records, helping us deliver quality equipment and great service to our customers.What does the Service Technician involve?Servicing, repairing and testing a wide range of hire equipment to ensure it’s safe, reliable, and ready for customers.Reporting any defects or safety issues to maintain high health and safety standards.Keeping accurate service records and update internal systems promptly.Maintaining a clean, organised, and compliant workshop environment.Supporting other departments when needed to help maximise productivity.Liaising with the Workshop Supervisor regarding spare parts, repairs, and maintenance needs.Working collaboratively with colleagues to deliver excellent service and efficient workshop performance.What do you need to succeed as a Service Technician?A positive, can-do attitude with a willingness to learn and develop new skills.Good communication and organisational abilities.Confidence using computer systems, with solid numerical skills.A strong focus on safety, accuracy, and attention to detail.Ability to work well both independently and as part of a team.A flexible and proactive approach to changing priorities.Previous experience with mechanical or electrical equipment is helpful but not essential as full training will be provided.Full UK driving licence (advantage but not essential).ED&I PromiseWe believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability. Read Less
  • Category Manager - Building Materials  

    - Manchester
    Category Manager - Equipment SalesManche... Read More
    Category Manager - Equipment Sales
    Manchester, Think Park (Hybrid)At HSS ProService, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable.We’re looking for a Category Manager to join our Equipment Sales category. This is a strategic commercial role where you’ll combine supplier management, category expertise, and stakeholder engagement to drive growth, improve margins, and enhance the customer offering across our marketplace.The impact you’ll have:You’ll lead the development and execution of category strategies that strengthen our position in the building materials space. By understanding customer needs, market trends, and supplier capabilities, you’ll shape how we source, price, and promote products that power construction and infrastructure projects across the UK.A typical day:Supplier Management & Commercial ExcellenceIdentify, evaluate, and onboard new suppliers to expand and strengthen our building materials rangeNegotiate commercial agreements and pricing structures to optimise competitiveness and profitabilityDevelop strong relationships with existing suppliers, driving continual improvement and collaborationMonitor supplier performance against agreed KPIs - including quality, delivery, and serviceConduct regular supplier reviews, ensuring corrective actions are implemented where neededCategory Growth & StrategyDevelop and execute category strategies to deliver profitable growth and market share gainsAnalyse market trends, customer behaviours, and competitor activity to identify opportunitiesBuild and maintain deep product knowledge across key materials and construction productsTrack category performance metrics, using data and insight to drive decisionsImplement initiatives that enhance availability, pricing, and service performanceInternal Stakeholder EngagementPartner with Sales teams to share product knowledge, value propositions, and market insightsSupport internal teams with commercial guidance and supplier updatesCollaborate with Marketing to design and deliver category campaigns and promotional activityWork cross-functionally with Operations, Finance, and Procurement to optimise category processesWhat you’ll bring:Proven experience in building materials, construction products, or a related trade supply environmentStrong commercial acumen and a track record in supplier negotiation and relationship managementExcellent understanding of product ranges, pricing models, and supply chain dynamicsConfident communicator and influencer with strong stakeholder management skillsAnalytical mindset with the ability to interpret data and drive strategic decisionsSelf-motivated, results-driven, and comfortable managing multiple priorities independentlyFull UK driving licenceDesirable:Experience in a category management, procurement, or buying roleKnowledge of market dynamics within the construction or industrial supply sectorsProficiency in ERP systems and advanced Microsoft Excel skills for reporting and analysisWhat you’ll get back:Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.Your birthday each year as annual leave to spend how you want to!Healthcare Cashback Plan with money off on things like dentist, opticians including sports massage and wellbeing costs tooFlexible and hybrid working - we appreciate you do your best work in different environmentsHead office free onsite gym Life assurance One day per year, you'll have the option to contribute to local voluntary work, an opportunity to give back to your communityTraining and development opportunities to keep growing your skillsWellbeing and Healthcare support at work and at homeA chance to be a part of a bold digital transformationDiscounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.You will get the choice of other flexible benefits that work for you through our Benefits portal you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and moreDifferent Perspectives, One Platform
    We’re not all the same and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking.Whether you’re starting out, changing careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you.Not sure you tick every box? That’s okay. We welcome your application even if you don't meet every single requirement. If you have any questions, email us at ProCareers@hss.com and one of our team will be happy to help. Read Less
  • Class 2 Driver  

    - Saint Ives
    HSS: The Hire Service Company - we’ve be... Read More
    HSS: The Hire Service Company - we’ve been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic ‘blue and yellow’ vans, kit and branches.Today, we blend cutting-edge technology with our deep-rooted commitment to service. We’re all about people dealing with people - friendly colleagues in local branches, building great relationships with local customers and local communities. It’s hire, with a human touch.Explore our benefits:
    We offer 28 days’ annual leave (including bank holidays), plus your birthday off, with the option to purchase additional holiday. You’ll have access to training, apprenticeships and development opportunities, along with a company lottery and exclusive discounts on equipment hire, car leasing and retail purchases. We also provide life assurance at twice your annual salary, as well as access to healthcare and wellbeing platforms.Working hours:
    Week 1: Monday 6am - 5:15pm, Tuesday 6am - 4:15pm, Wednesday, Thursday 6am - 3:15pm and Friday 6am - 5:15 pmWeek 2: Monday - Friday 6am - 3:30pm 1 in 4 Saturdays 8am - 1pm As a Class 2 Delivery Driver, you will take responsibility for the safe and efficient transportation of equipment and materials and providing excellent customer service to every customer. You will manage deliveries to schedule, support colleagues, assist with loading and unloading, and contribute to the smooth operation of the depot. Your role is key in ensuring each delivery is completed safely, efficiently, and positively impact customer experiences.What does the Class 2 Delivery Driver involve?Provide outstanding customer service, ensuring every interaction reflects our commitment to quality and reliability.Use company technology, such as smartphones and route planning tools, to record deliveries and manage schedules.Drive the company vehicle safely and responsibly, adhering to all traffic laws and the Highway Code, while completing regular vehicle checks to ensure it is roadworthy and well-maintained.Assist with loading and unloading the vehicle safely, securing goods appropriately, and using equipment and training provided.Act as a brand ambassador, upholding our company values and professionalism at all times.Support the smooth operation of your Central Hub by assisting with additional tasks such as stock movement and depot support when required.Communicate effectively with colleagues and customers to resolve any delivery issues, provide updates, and ensure a seamless service experience.Follow health & safety procedures consistently to maintain a safe working environment for yourself and others.What do you need to succeed as a Class 2 Delivery Driver?A valid Category C (Class 2) driving licence.A valid Driver Qualification Card (DQC) and digital tachograph card.Excellent customer service skills, with the ability to manage and resolve complex customer enquiries professionally.Knowledge of safe loading, securing, and transporting of equipment and materialsUnderstanding of and compliance with manual handling regulations, using appropriate training and equipment provided.Strong organisational and time management skills to plan and follow delivery schedules efficiently.Ability to use technology, such as route planning software, GPS, and mobile apps, to log deliveries and monitor progress.Ability to collaborate with the depot and customer service colleagues.Flexibility to support additional tasks such as stock movement, depot assistance.You are flexible in driving a range of vehicles including 3.5t, 7.5t and Class 2.Commitment to health & safety procedures, ensuring a safe working environment for yourself, colleagues, and customers at all times.ED&I PromiseWe believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability. Read Less
  • Class 2 Driver  

    - Longford
    HSS: The Hire Service Company - we’ve be... Read More
    HSS: The Hire Service Company - we’ve been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic ‘blue and yellow’ vans, kit and branches.Today, we blend cutting-edge technology with our deep-rooted commitment to service. We’re all about people dealing with people - friendly colleagues in local branches, building great relationships with local customers and local communities. It’s hire, with a human touch.Explore our benefits:
    We offer 28 days’ annual leave (including bank holidays), plus your birthday off, with the option to purchase additional holiday. You’ll have access to training, apprenticeships and development opportunities, along with a company lottery and exclusive discounts on equipment hire, car leasing and retail purchases. We also provide life assurance at twice your annual salary, as well as access to healthcare and wellbeing platforms.
    Working hours:
    Monday - Friday 7am to 4pm and Alternative Saturday 8am to 1pm
    As a Class 2 Delivery Driver, you will take responsibility for the safe and efficient transportation of equipment and materials and providing excellent customer service to every customer. You will manage deliveries to schedule, support colleagues, assist with loading and unloading, and contribute to the smooth operation of the depot. Your role is key in ensuring each delivery is completed safely, efficiently, and positively impact customer experiences.
    What does the Class 2 Delivery Driver involve?Provide outstanding customer service, ensuring every interaction reflects our commitment to quality and reliability.Use company technology, such as smartphones and route planning tools, to record deliveries and manage schedules.Drive the company vehicle safely and responsibly, adhering to all traffic laws and the Highway Code, while completing regular vehicle checks to ensure it is roadworthy and well-maintained.Assist with loading and unloading the vehicle safely, securing goods appropriately, and using equipment and training provided.Act as a brand ambassador, upholding our company values and professionalism at all times.Support the smooth operation of your Central Hub by assisting with additional tasks such as stock movement and depot support when required.Communicate effectively with colleagues and customers to resolve any delivery issues, provide updates, and ensure a seamless service experience.Follow health & safety procedures consistently to maintain a safe working environment for yourself and others.What do you need to succeed as a Class 2 Delivery Driver?A valid Category C (Class 2) driving licence.A valid Driver Qualification Card (DQC) and digital tachograph card.Excellent customer service skills, with the ability to manage and resolve complex customer enquiries professionally.Knowledge of safe loading, securing, and transporting of equipment and materialsUnderstanding of and compliance with manual handling regulations, using appropriate training and equipment provided.Strong organisational and time management skills to plan and follow delivery schedules efficiently.Ability to use technology, such as route planning software, GPS, and mobile apps, to log deliveries and monitor progress.Ability to collaborate with the depot and customer service colleagues.Flexibility to support additional tasks such as stock movement, depot assistance.You are flexible in driving a range of vehicles including 3.5t, 7.5t and Class 2.Commitment to health & safety procedures, ensuring a safe working environment for yourself, colleagues, and customers at all times.ED&I PromiseWe believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability. Read Less

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