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Howden Group Holdings
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  • Team PA  

    - London
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.The RoleWe are looking for a Personal Assistant to provide assistance and support to the Tax & Contingent Risks team in managing their day-to-day activities through the provision of an administrative support service. This role is to be undertaken in accordance with relevant Company and/or Group policies delivering an effective, timely and technically accurate service.What you’ll do…AdministrationAssist with the processing of the team’s expensesBook desks via our desk booking website Ricoh, for those who require oneBooking local and international travel arrangements and itineraries for singular and group tripsPurchasing tickets for conferences and eventsPreparing IT equipment for new joinersSetting up IT for meetings and booking meeting rooms i.e. one-off meetings & reoccurring team meetingsAssist in organising the team’s events and trips i.e. Away days, Christmas events etc.Organising meetings and booking external lunches/ dinnersArranging in-house catering through our Howden Reservations team for lunch meetingsRemind team members to fill out important spreadsheets i.e. Holiday tracker for their annual leaveProvide ad hoc support to the Head of T&CR PAProvide support to some European members of the teamProvide general administrative services, i.e. diary management, to the wider team as requiredEnsure up to date records are maintained at all times on the Company’s/ Group’s systems – i.e. leavers/joiners spreadsheetCompliance Ensure compliance with all applicable Group and/or Company policies and proceduresEnsure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and proceduresEnsure compliance with legal and regulatory requirementsEnsure that personal performance, HR and Learning records are up to date and meet the Group’s and/or Company’s requirementsMaintain accurate records and deal with correspondence appropriatelyMarket AwarenessKeep informed of all legal and regulatory developments relevant to the CompanyShare information that could be beneficial to the CompanyRepresenting the CompanyAny other reasonable duties, as requiredWho we’re looking forStrong interpersonal skills – enjoys meeting people and creates positive impressionAbility to communicate effectively, both verbally and in writingCustomer service skillsAbility to work effectively within a teamAbility to produce accurate documentation and to file documents appropriatelyPrioritisation and organisational skills – able to demonstrate flexibility with regards to working hours when required and is able to produce a high quality of work within short deadlinesAttention to detail – takes a pride in their work and produces work which is accurate and error freeSelf motivated and proactive – is able to anticipate issues and rectify these on behalf of their manager/teamInternal Networking skills – understands the organisation and where to find answers/ relevant resourcesCompetent IT skills, including but not limited to Microsoft Outlook, Work and ExcelAble to undertake and demonstrate competence in technical training, as required by the industry regulatorKnowledge and Experience Experience in Reception or PA work not essential, training will be given.Professional QualificationsGCSE’s (or equivalent) including good grades in English and Maths essentialA levels preferredWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Commercial Account Handler  

    - Stratford-upon-Avon
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

    We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieveobjectives.About you:You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting processYou must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standardsYou will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.You are willing to learn, as every day will be different. This is a great opportunity to progress your career as aCommercial Account Handler and become further your professional qualifications.You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysisRewards:
    We believe that great work and dedication should be rewarded, that’s why we offer:22 days holiday (plus bank holidays), increasing through length of serviceA set of core benefits, designed with your health and financial protection in mind:Life Assurance up to 4x salary, protecting your loved ones in case the worst should happenIncome protection, guaranteeing an income for up to 5 years in the event of an illness or injuryContributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025Access to a Healthcare Cashplan, which gives you access to a variety of health related benefitsAccess to a host of lifestyle and financial benefits that you can choose from:Discounts on gym membership across the UKSalary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchaseAccess to a range of insurance polices through Howden at discounted ratesAccess to hundreds of high-street retailer discountsWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Senior Marketing Executive  

    - London
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.The RoleHowden’s marketing team plays an integral role in the business’ overall strategy, helping to position Howden as a market leading broker and drive sales. The Senior Marketing Executive will help deliver a diverse range of campaigns to engage with clients as well as deliver crucial operations projects to help the smooth running of the team.They will work with other members of the marketing team, our in-house creative agency, suppliers and internal partners. They will work on a number of exciting projects involving rich media such as podcasts and video production, as well as key corporate partnerships and sponsorships.This is a great time to join the team as we are experiencing a period of growth and are recruiting for a number of different roles. The Senior Marketing Executive will support one of Howden’s specialist teams including financial and professional services, sport and entertainment and fine art.They will also work on specific projects, providing co-ordination and support to the rest of the marketing team ensuring key timelines are met and projects are run efficiently.What you'll be doing:Own the marketing plan for divisional teams, producing timely and effective marketing materials and campaigns.Excellent written and interpersonal skills with the ability to adapt communication style for senior stakeholdersEfficient and thorough project management skills with the ability to juggle multiple projects at once.Deliver multi-platform campaigns across print, digital, social, podcasting and video.Produce marketing collateral, as well as research, copywrite and liaise with external agencies to include designers and print suppliers.Coordinate marketing operations and administration, ordering branded marketing materials and merchandise, managing content and image libraries, auditing and updating marketing literature.Develop the Howden brand, ensuring it is applied effectively and consistently across the UK divisions.Write and edit client communications such as email campaigns, knowledge articles and news announcements.Help run company digital channels and social channels.Coordinate and run in-person and online events.Supporting the wider marketing team with project support and marketing operations.Effective management of office administration.Who we're looking for:Energetic, personable, a great teammate with a flexible, ‘can do’ demeanour.Excellent interpersonal skills with the ability to work with a diverse range of internal and external partners.Excellent organisational skills and the ability to multi-task.Good attention to detail.Self-starter, keen and able to work off own initiative.Excellent written communication skills, preferable with experience writing for business related audiences.Showed skill of all major business packages (Microsoft Word, Excel, PowerPoint etc)Understanding of website management, including previous use of a content management system (CMS), Google Analytics and SEO.Understanding of social media best practice and community management.Experience of Google Adwords and social selling.3+ years’ experience working in a marketing role in any sector.What do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Commercial Account Executive  

    - Kingston upon Thames
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

    We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.About you:You will have experience winning new business and building long lasting relationships with B2B clients.You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few – the stronger our presence in the market, the more successful you will be.You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clientsYou are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications.You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – always identifying opportunities, but more importantly, looking for a ‘path to yes’
     Rewards:
    We believe that great work and dedication should be rewarded, that’s why we offer:22 days holiday (plus bank holidays), increasing through length of serviceA set of core benefits, designed with your health and financial protection in mind:Life Assurance up to 4x salary, protecting your loved ones in case the worst should happenIncome protection, guaranteeing an income for up to 5 years in the event of an illness or injuryContributory pension scheme – 5% employer contribution and 5% employee contributionAccess to a Healthcare Cashplan, which gives you access to a variety of health related benefitsAccess to a host of lifestyle and financial benefits that you can choose from:Discounts on gym membership across the UKSalary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchaseAccess to a range of insurance polices through Howden at discounted ratesAccess to hundreds of high-street retailer discountsWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Commercial Account Executive  

    - York
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

    We are actively looking for a Commercial Account Executive to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.About you:You will have experience winning new business and building long lasting relationships with B2B clients.You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few – the stronger our presence in the market, the more successful you will be.You will be tenacious and have a business curiosity, as this will allow you to identify and explore new business opportunities to drive the best possible outcome for our clientsYou are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Executive and become further your professional qualifications.You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – always identifying opportunities, but more importantly, looking for a ‘path to yes’
     Rewards:
    We believe that great work and dedication should be rewarded, that’s why we offer:22 days holiday (plus bank holidays), increasing through length of serviceA set of core benefits, designed with your health and financial protection in mind:Life Assurance up to 4x salary, protecting your loved ones in case the worst should happenIncome protection, guaranteeing an income for up to 5 years in the event of an illness or injuryContributory pension scheme – 5% employer contribution and 5% employee contributionAccess to a Healthcare Cashplan, which gives you access to a variety of health related benefitsAccess to a host of lifestyle and financial benefits that you can choose from:Discounts on gym membership across the UKSalary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchaseAccess to a range of insurance polices through Howden at discounted ratesAccess to hundreds of high-street retailer discountsWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Senior Finance Manager - Group Accounting  

    - London
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.What is the role?We are looking for a Senior Finance Manager to join our Group Accounting team. This is a new role that will support increased demands arising from US GAAP and SOX implementation. The role would suit a person who would enjoy solving complex accounting questions in collaboration with other teams (e.g. local and divisional finance, legal, Tax IT, operations) both in the UK and internationally to find scalable solutions.This is ideal for someone who understands what “good” looks like but can also find pragmatic, scalable solutions where feasible and think creatively while understanding, respecting, and clearly explaining constraints. You will be comfortable navigating complexity to bring clarity and invest effort to suggest and implement simplifications where possible. This is a great opportunity for someone who wants to participate in developing a finance function in a growing company as it matures, while retaining its entrepreneurial spirit.Please note that this is a full-time, permanent role based in our Central London office. Following a hybrid-work pattern, the expectation is for you to be onsite 3 days per week on average.What will you be doing?1. Accounting papers, research, guidance and advice (US GAAP and IFRS):Project manage, prepare and/or review accounting papers and advice for complex transactions or topics such as:Business combinations (sometimes including reorganisations) – Howden Group is acquisitive, completing multiple transactions every quarter.Intangible assets capitalisation (software implementation costs).Involvement in various valuation elements like discount rates (helping with debt, equity and lease discount rates) and adjusting for local circumstances when needed; review of valuation prepared internally or by external experts; and valuation of minority equity interests and other FV instruments.Impairment assessments (e.g. Goodwill, Intangible assets, investments in subsidiaries).Lease accounting for non-standard/complex leases.Financial instruments and share based payment - Potential involvement in policies and transactions related to financing, hedging, share based payments etc.Review work prepared by other finance teams or junior colleagues with coaching and mentoring opportunities.Potentially be involved in transactions structuring.2. Accounting policies, GAAP, Chart of accounts:US GAAP – participate in understanding, documenting, tracking and quantifying differences between IFRS and US GAAP.Update and enhance accounting policies and keep track of differences between IFRS, US GAAP and FRS 102, and support others with application.Build FAQs and track frequent questions which need to be corrected within the reporting process or answered / clarified within policies, and support subsidiaries with accounting and reporting queries and guide them through differences between local and Group accounting, helping them navigate reporting impacts.CoA - Help maintain the Group chart of accounts (definitions, interaction with accounting policies and Key performance indicators KPIs).FRS 102 – you may be involved in supporting local teams with guidance and pragmatic solutions for adopting changes to FRS 102 (mainly impacting leases and revenues) and aligning these to group accounting polices where possible.Training and updates - provide training to divisional and local finance teams, helping them meet CPD requirements.Contribute to preparation of financial reporting updates (key changes during the quarter, CPD resources etc).3. Reporting and controls:As part of strengthening our controls and uplifting documentation to a SOX standard, you will help us in transitioning parts of reporting into a more formally controlled processes, providing visibility of controls execution status.Assist in monthly, quarterly and annual reporting and review of leases (entire Group).Provide guidance to other teams to solve Group reporting and local application requirements.Promote best practice control procedures and documentation with more junior team members and be proactive in suggesting control improvements.Assist in providing post implementation support to local teams (IFRS16 reporting module).Help with developing and testing additional and new reporting solutions.Intangible assets – Assist in quarterly CAPEX analysis and help local teams critically assess and document capitalised costs against the accounting standards requirements and group accounting polices.Business combinations – help with enhancing controls execution and documentation on acquisition process (mainly post-acquisition).Group accounts - Assist in preparing / reviewing sections of Group accounts (annual and interim) e.g. M&A and lease disclosures and explore opportunities to simplify and enhance speed and quality of financial reporting processes.Audit - Help proactively manage the audit process, support auditors and drive efficiencies in audit requests e.g. reducing number of emails, escalating issues and finding effective and efficient solutions with audit senior team members when required. Manage the flow of audit requests amongst the group accounting team.Group support on statutory reporting - Support local teams with parental guarantees assessments and going concern support letters.What are we looking for?Expert knowledge of IFRS and good command of UK GAAP (and relevant UK Law to a lesser extent).Experience with US GAAP and SOX would be highly valued.Experience with large group consolidation in multi-currency environment.Previous exposure to preparation or audit of consolidated accounts - understanding differences and connections between local (statutory) and group reporting.Experience working with general ledger or consolidation systems would be very beneficial.Plus significant working experience with majority of following topics:Business combinations (IFRS 3 - determining consideration, review opening balance sheet, understanding fair value adjustments, determining goodwill)Leases IFRS 16 (and differences with IAS 17)Intangibles assets (IAS 38 internally developed assets, software implementation costs)Equity investments and assessing different level of control / influenceValuations (concepts and interaction with different standards)Financial instruments (IFRS 9)Share based payments (IFRS 2)· What do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Account Handler - Corporate & Commercial  

    - Manchester
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Join Howden’s and play a pivotal role as an Existing Business Account Handler. In this relationship focused position, you will be responsible for managing and renewing existing client policies.This role demands a proactive individual with a passion for client retention, customer service and the drive to exceed team targets.This is a full-time, permanent position with the option to work 2-3 days per week in our Manchester office for a balanced work experience.Responsibilities:Organise and manage personal work activities to achieve team objectives and meet agreed targetsParticipate in team meetings, reporting on business progress within your area of expertiseManage assigned projects and contribute to other projects as requiredReview client documentation to ensure comprehensive and accurate information is presented for the quoting processCollate and communicate client requirements to ensure appropriate marketing of the riskLiaise with clients to resolve queries and respond to market and third-party queries as appropriateProduce high-quality market documentation, securing appropriate authorisationsTake ownership for data entry, credit control, and chasing subjectivities when requiredWork with underwriters to place insurance that balances quality, coverage, and priceProcess data promptly and accurately on relevant systems to support client service and internal processesMaintain accurate and timely documentation for clients, ensuring proper organisation of records.Conduct due diligence/sanctions checks in line with company proceduresAdhere to company policies, procedures, and obtain required authorisationsFoster and nurture positive relationships with colleagues and external contactsProvide support and assistance to senior colleagues and/or their clients on requestDeal with or refer client enquiries, renewals, and mid-term adjustmentsRequirements:Understanding of general and legal principles of insuranceKnowledge of relevant regulatory and legal frameworksFamiliarity with the market, including competitors, specific territories, and cultural awarenessExperience in an account handling or technical role within the SME market is essential.Good understanding of team objectives and how own role contributesExcellent communication and interpersonal skillsAble to work independently and use initiativeFlexible and able to meet tight deadlines/targets with good organisation skillsAttention to detail and willingness to learnCalm and resilient under pressure; ability to positively react to changeEffective communicator skilled at building connections and cultivating relationshipsWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Insurance Advisor  

    - Maidstone
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

    We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications.About you:You will enjoy having conversations with people, listening and building relationships as it’s important that we really get to know our clients and understand their requirements.You have awesome problem-solving skills – all of our clients are totally unique, so we need to come up with tailor made solutions as we don’t have a "one size fits all" approachYou may currently be working in a sales role and are now looking for a career. We don’t require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications.You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject – whether that’s equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution.You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor – We give you all the tools, all we ask from you is the desire to succeed.Rewards:
    We believe that great work and dedication should be rewarded, that’s why we offer:22 days holiday (plus bank holidays), increasing through length of serviceA set of core benefits, designed with your health and financial protection in mind:Life Assurance up to 4x salary, protecting your loved ones in case the worst should happenIncome protection, guaranteeing an income for up to 5 years in the event of an illness or injuryContributory pension scheme –5% employer contribution and 5% employee contributionAccess to a Healthcare Cashplan, which gives you access to a variety of health related benefitsAccess to a host of lifestyle and financial benefits that you can choose from:Discounts on gym membership across the UKSalary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchaseAccess to a range of insurance polices through Howden at discounted ratesAccess to hundreds of high-street retailer discountsWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Senior Claims Handler  

    - Milton Keynes
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.Senior Claims Handler Job Purpose To manage complex insurance claims efficiently from start to finish, ensuring excellent client service, effective negotiation with insurers, and support for continuous improvement across the claims function.Key Accountabilities Deliver an exceptional claims service and customer experience, ensuring client needs are met from FNOL to settlement.Manage and nurture relationships with clients, acting as a key liaison and maintaining clear communication throughout the claims process.Attend client premises when necessary to support investigations and ensure satisfactory resolution.Handle routine, complex, and contentious claims using deep knowledge of insurance law and policy coverage to influence outcomes.Proactively manage large or complex claims from cradle to grave, ensuring client needs are prioritised throughout.Review and challenge insurer decisions on liability, sharing insights with the wider team through case studies or training.Stakeholder & Insurer EngagementBuild and maintain strong relationships with insurers, loss adjusters, and external experts to ensure efficient claim resolution.Represent the Howden Claims Division as an ambassador, promoting our values and proposition to clients, colleagues, and suppliers.Internal Collaboration & ReportingCollaborate with internal teams to improve the client journey and claims experience, providing feedback and recommendations.Report on complex claims, large losses, and emerging risks to key stakeholders and the wider business.Training, Mentoring & Knowledge SharingSupport the Head of Private Client Claims in training and mentoring team members to maintain high standards of competence.Develop training materials with the Risk Management Team, focusing on market trends and technical developments.Continuous Improvement & GovernanceMonitor and analyse claim trends, contributing to strategic discussions and improvements.Maintain an open ‘early warning’ culture to identify and address potential issues or E&Os early.Stay up-to-date with case law, legislation, new products, and market developments to ensure technical excellence.Provide mentoring and coaching to local Claims team and wider Division.Skills and ExperienceSkilled in working with private and high net worth clients, ensuring tailored and professional service.Possess comprehensive knowledge of Consumer Claims, including core classes, established Case Law, GDPR, FCA/FOS regulations, and the CII’s Code of Ethics.Well-versed in Howden’s product range, policy wordings, and service standards.Take ownership of personal development through continuous learning, including reading, eLearning, attending courses, and pursuing professional qualifications to meet CPD requirements.Demonstrate a high level of technical insurance expertise, regularly assessed through in-house testing.Maintain strong accuracy and attention to detail in all aspects of work.Efficient in processing tasks swiftly while maintaining quality.Capable of prioritising workloads effectively to meet tight deadlines.Deliver outstanding client service with a focus on individual needs and expectations.Adapt communication style to suit each client’s level of understanding, considering any vulnerabilities or special requirements.Proficient in negotiation and broking, with a track record of successful outcomes.Able to influence and persuade stakeholders confidently.Excel at troubleshooting and resolving complex issues.Confident in presenting information and recommendations clearly and professionally to clients.Communicate effectively both orally and in writing.Skilled in gathering and analysing client information to inform decisions.Understand key principles of Corporate Governance, financial awareness, and business operations.What do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less
  • Insurance Advisor  

    - York
    Who are we?Howden is a collective – a group of talented and passionate... Read More
    Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

    We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications.About you:You will enjoy having conversations with people, listening and building relationships as it’s important that we really get to know our clients and understand their requirements.You have awesome problem-solving skills – all of our clients are totally unique, so we need to come up with tailor made solutions as we don’t have a "one size fits all" approachYou may currently be working in a sales role and are now looking for a career. We don’t require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications.You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject – whether that’s equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution.You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor – We give you all the tools, all we ask from you is the desire to succeed.Rewards:
    We believe that great work and dedication should be rewarded, that’s why we offer:22 days holiday (plus bank holidays), increasing through length of serviceA set of core benefits, designed with your health and financial protection in mind:Life Assurance up to 4x salary, protecting your loved ones in case the worst should happenIncome protection, guaranteeing an income for up to 5 years in the event of an illness or injuryContributory pension scheme –5% employer contribution and 5% employee contributionAccess to a Healthcare Cashplan, which gives you access to a variety of health related benefitsAccess to a host of lifestyle and financial benefits that you can choose from:Discounts on gym membership across the UKSalary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchaseAccess to a range of insurance polices through Howden at discounted ratesAccess to hundreds of high-street retailer discountsWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany