Assistant Manager - Soho, London We are Honest Greens, an innovative, passionate, and fast-growing lifestyle brand for restaurants, with a single mission: to improve society through real food. In our industry, we do things differently, embracing — and creating — new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainably. The Assistant Manager is responsible for supporting the Restaurant Director in the comprehensive management of the restaurant, ensuring the proper functioning of daily operations, the quality of service and the good performance of the team. He oversees operations, staff coordination, financial control and maintenance, also acting as a liaison between the restaurant and the head office to ensure efficiency and a positive work culture. Responsibilities Lead alongside the Restaurant Director and manage all operational aspects of the restaurant to ensure excellence in service, food quality and team performance. Oversee shift planning, schedules, and personnel management, ensuring optimal coverage and efficiency. Manage day-to-day operational and financial tasks, including cash handling, sales reconciliation, tipping, POS user management, and incident resolution (order cancellations, product updates, error corrections, etc.). Maintain quality standards through food tastings, mystery shopper programs, customer feedback, and service audits. Coordinate maintenance and repairs, including computer systems, security cameras, and kitchen equipment. Act as a key communication link between the restaurant and the head office, ensuring an efficient flow of information. Communication channels and basic departments (Teams, Notion, Email and Offices). Foster a positive work culture aligned with the values of Honest Greens, including the organization of cultural and team-building activities. Requirements More than 1 year of experience managing high-volume restaurants or in hospitality operations. Leadership skills with the ability to develop, inspire, and retain talent. Solid knowledge of food safety, health regulations and compliance standards. Mastery of tools and operating systems (POS, Quicksight, Notion, etc.). Excellent organizational, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, dynamic environment. Good communication skills in Spanish; English is a plus. Passion for hospitality, developing people, and creating exceptional customer experiences. Benefits Attractive salary Free daily meal at our restaurants 50% discount at our restaurants Impressive corporate events Opportunities for internal growth International, open-minded and unique team If you're passionate about leading great teams, delivering exceptional customer experiences, and growing with a dynamic and purposeful brand, we'd love to hear from you!
Read Less
