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  Customer Care Specialist - 16 Month FTC  

  Hologic Inc.

  [fulltime] - Cambridge

  Posted: 06/03/2026

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  Here at Endomag, we believe everyone deserves a better standard of can... Read More

  Here at Endomag, we believe everyone deserves a better standard of cancer care.We are driven by our mission to help women with breast cancer avoid unnecessary surgery and experience better outcomes when surgery is needed. We achieve this by bringing our innovative magnetic technologies – including the Sentimag®, Magtrace® and Magseed® platform – to clinicians and hospitals around the world. We are looking for a skilled and driven Customer Care Specialist to support the commercial growth in Endomag’s direct markets, to be based in Cambridge, UK. This will be 3 days onsite in Cambridge, 2 days WFH a week. What To Expect: A varied, customer-facing role where you will communicate daily via phone and email, providing clear, accurate information on products, pricing and deliveries. End-to-end ownership of the order process: entering and monitoring orders, proactively updating customers, and ensuring accurate and timely delivery. Involvement in resolving customer issues: investigating queries and complaints, logging them in the appropriate systems, and coordinating timely resolutions or escalations. Regular collaboration with internal departments to address pricing discrepancies, logistics challenges, product complaints and repair-related queries, ensuring a seamless customer experience. Responsibility for coordinating repairs and loan equipment, including arranging returns, liaising with the Repair Centre and other internal teams, and communicating quotations and contracts to customers. Daily use of CRM and ERP systems (e.g. Salesforce, NetSuite, Oracle or equivalents), as well as Microsoft Excel and Word, building strong operational and systems experience. Contribution to global customer service KPIs and performance metrics, with the opportunity to support and influence process improvements that enhance customer satisfaction and efficiency. Working within a regulated healthcare environment, where quality, compliance and Environmental, Health and Safety standards are integral to day-to-day activities. What We Expect: A dynamic, detail-focused role in which you will manage multiple tasks and priorities, and where your professionalism, accuracy and reliability will have a direct impact on customer satisfaction and business performance. A strong customer service orientation, with the ability to communicate clearly, professionally and courteously in all interactions, both written and verbal. Fluency in English & German, and the confidence to use these languages in daily customer communication. Proven ability to build effective working relationships and establish trust with both customers and colleagues across different functions and levels. High attention to detail and accuracy in processing orders, managing customer records and maintaining documentation. Confidence and competence in using business systems, ideally including CRM (such as Salesforce or equivalent) and ERP (such as NetSuite, Oracle or equivalent), alongside solid skills in Microsoft Excel and Word. Strong organisational skills, with the ability to manage a high volume of tasks, adapt to changing priorities and consistently meet agreed deadlines and service levels. A calm, professional approach under pressure, combined with strong analytical and problem-solving skills and a willingness to consider and propose alternative solutions. An interest in and ability to quickly gain a sound understanding of the company’s product portfolio to support customers effectively and accurately. A collaborative, team-focused mindset, with the ability to work independently where required while also supporting and being guided by your manager and colleagues to achieve shared goals. So why join Endomag as a Customer Care Specialist? Play a direct role in supporting technologies that improve breast cancer care for patients across Europe and beyond. Join a fast‑growing, mission‑driven MedTech company where exceptional customer care is critical to our clinical and commercial success. Be part of a culture that values integrity, teamwork, continuous improvement and professional development, while operating to high quality and regulatory standards. Read Less

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• 

  Credit Controller - 12 Month FTC  

  Hologic Inc.

  [temporary] - Manchester

  Posted: 26/02/2026

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  Role: German Speaking Credit Controller - 12 months FTCLocation: Manch... Read More

  Role: German Speaking Credit Controller - 12 months FTCLocation: Manchester UK Department: Finance Are you a finance professional who thrives on building strong relationships and solving problems? We are looking for a talented Credit Controller to join our Manchester team on a 12‑month fixed-term contract. In this role, you’ll take ownership of proactive credit control, and build trusted relationships with customers and internal stakeholders. You’ll join a close-knit, collaborative team within a dynamic Finance organisation where your contribution will be visible, valued, and impactful. What You Can Expect:  Take ownership of proactive credit control, ensuring full, effective management of the ledger Drive performance by achieving monthly KPIs, with a key focus on reducing overdue debt Build strong, trusted relationships with customers and internal stakeholders across the business Take the lead in resolving queries to secure timely invoice payments Investigate and clear unapplied cash, helping to keep our accounts clean and accurate Play an active role in Month End activities and reconciliations Maintain a well‑managed, accurate Accounts Receivable ledger through diligent housekeeping What We Expect:  Experience in an Accounts Receivable role and/or a shared service centre (highly desirable) Fluency in spoken and written German and English A keen eye for detail, with an inquisitive mindset and a passion for problem-solving So why join Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus which our talent partner can discuss with you. Read Less

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• 

  Product Development Engineer  

  Hologic Inc.

  [fulltime] - Cambridge

  Posted: 04/02/2026

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  Product Development EngineerRole location: Cambridge, UK Discover a ca... Read More

  Product Development EngineerRole location: Cambridge, UK Discover a career with real meaning. One that offers the opportunity to showcase your talents, achieve measurable success and gain immense satisfaction by shaping the future of cancer care.  At Endomag, a Hologic company, we’re redefining cancer treatment and empowering clinicians worldwide with innovative medical solutions.  We’re now looking for a talented Product Development Engineer to join our dynamic team in Cambridge —someone who thrives on solving complex challenges, driving excellence, and making an impact that truly matters. As Product Development Engineer at Endomag, a Hologic company, you will play a critical role in our development programs with a focus on hands on mechanical design and development of components, instruments, sub-assemblies and disposable devices within our Breast Surgery product portfolio. You will define requirements, design and prototype solutions, and lead verification/validation activities within a regulated environment (ISO 13485). You will collaborate closely with a network of third-party suppliers, contract development organisations, consultants and internal cross functional teams to deliver innovative, compliant and manufacturable products.  KEY RESPONSIBILITIES Own mechanical design of product and sub-assemblies from concept through detailed design, prototyping and verification/validation, ensuring safety, performance and manufacturability Perform mechanical architecture, materials selection, tolerance analysis (GD&T). Design for manufacture, assembly and serviceability; generate CAD models and drawings Project manage work streams: build and track plans, risks and budgets, drive decisions, report status, ensure delivery to ISO 13485 design controls Lead relationships with external partners (suppliers, consultants, contract manufacturers) Ensure robust risk management (ISO 14971) and compliance with relevant standards Collaborate closely with cross-functional teams including Product Engineering, Quality, Marketing, Regulatory Affairs, and our Implantables Team. Prepare and maintain detailed documentation for all design and development activities including design specifications, test protocols and compliance reports.   KNOWLEDGE, SKILLS & EXPERIENCE Educational background in Mechanical Design, Materials Engineering, (or a related field) or equivalent experience in mechanical product development within regulated industries Knowledge of CAD (e.g. SolidWorks), GD&T, materials and plastics selection, tolerance stack-ups, DFM/DFA Project management skills—able to plan, prioritise, and keep teams on track and experience leading external suppliers/contractors Experience with design verification and validation, and working through product development phases Working knowledge of ISO 13485, ISO 14971, ISO 10993, IEC 62366 Excellent problem-solving and communication skills and a collaborative team spirit Eager to learn, with a drive for continuous improvement Ready to Make an Impact? Read Less

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• 

  Clinical Applications - Sonographer  

  Hologic Inc.

  [fulltime]

  Posted: 03/02/2026

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  Location: Midlands or London (field-based) Travel: Regional travel wit... Read More

  Location: Midlands or London (field-based)
  Travel: Regional travel with occasional national travel As a leading innovator in women’s health, Hologic is dedicated to enabling healthier lives everywhere, every day. Our GYN Surgical Solutions (GSS) division is at the forefront of delivering cutting-edge technologies that make a difference in women’s health. To support our continued growth and commitment to clinical excellence, we are seeking a passionate and skilled Clinical Application Specialist (Sonographer) to join our team in the UK.What To Expect Provide expert case coverage and support Attend clinical cases to support the use of Sonata, ensuring safe and efficient workflows. Offer real-time guidance to clinicians, sonographers and nursing staff on product use and procedure steps. Act as the on-site product and application expert, troubleshooting and escalating issues as needed. Deliver initial product and procedural training Plan and conduct onboarding training for new Sonata users, focusing on clinicians, sonographers and nursing teams. Provide hands-on, in-theatre/in-clinic training during initial cases. Tailor training content and style to different levels of experience and learning needs. Provide ongoing education and development Run refresher sessions, advanced training and upskilling programs for existing users. Support competency development, including best practice adoption and workflow optimization. Share clinical and application insights to help customers embed Sonata into their pathways. Partner with the commercial and clinical team Work closely with sales, marketing and clinical colleagues to support site development and adoption. Contribute clinical and application feedback to inform strategy, product positioning and materials. Participate in regional and national meetings, training events and congresses as needed. Contribute to business growth and customer satisfaction Build strong, trusted relationships with key clinical users and stakeholders. Support evaluations, product trials and launches at new sites. Gather and communicate customer feedback to continuously improve support and training. Operate as a field-based specialist Be based in the Midlands or London, covering your assigned regional accounts with regular on-site presence. Undertake occasional national travel for case support, training, meetings and events. Manage your own schedule to balance case coverage, training, follow-ups and administrative tasks. What We Expect From You Clinical imaging / sonography background Qualified Sonographer (or equivalent imaging professional) with substantial hands-on clinical experience. Strong understanding of ultrasound imaging, anatomy and relevant clinical workflows. Confidence working in procedure rooms/theatres and alongside multidisciplinary clinical teams. Proven applications / training experience Experience in a clinical applications specialist, clinical educator or similar role within medical devices/healthcare, or significant informal training responsibilities within a clinical setting. Demonstrated ability to deliver engaging, effective training to clinicians, sonographers and nursing staff. Comfortable supporting live procedures and providing on-the-spot application guidance. Customer-facing mindset Excellent communication and interpersonal skills, able to build confidence and trust with users. Professional, calm and supportive presence in high-pressure clinical environments. Strong problem-solving approach, with a focus on practical solutions and customer satisfaction. Commercial awareness and collaboration Interest in how clinical applications support business growth, adoption and retention. Willingness to work closely with the Sonata team to develop accounts and support commercial objectives. Ability to provide structured feedback from the field to help shape strategy and materials. Organisation and flexibility Comfortable with significant field-based work, including regional travel and occasional national travel. Strong personal organisation, able to manage multiple sites, priorities and stakeholder needs. Flexibility to adjust schedules to accommodate case timings, including early starts or occasional late finishes. Values and approach Patient- and safety-focused in all clinical interactions. Proactive, self-motivated and able to work independently as well as in a team. Committed to continuous learning and staying up to date with clinical and product developments. If you are a sonographer or imaging professional who enjoys being in the clinical environment, thrives on training others, and wants to help grow an innovative therapy across the UK, this Clinical Applications Specialist (Sonographer) role offers a highly impactful next step in your career. #LI-HE1 #LI-Remote Read Less

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• 

  Senior Project and Programme Manager - 12 months FTC  

  Hologic Inc.

  [fulltime] - Manchester

  Posted: 18/11/2025

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  Senior Project and Program Manager - 12 months FTCRole location: Remot... Read More

  Senior Project and Program Manager - 12 months FTCRole location: Remote (UK based) At Hologic, our purpose is to enable healthier lives everywhere, every day. We are driven by a passion to become the global champion for women’s health, delivering on our promise to bring The Science of Sure to life. As a member of our International Commercial PMO Centre of Expertise, you will be at the heart of strategic innovation—leading projects that make a meaningful impact across our Diagnostics, Breast and Skeletal Health & Gyno Surgical Solutions. We are looking for people with solid experience of Project Management and understanding of best practices to skillfully lead the delivery of a range of strategic commercial projects - for example New Product Introductions / Go To Market, Sustaining and Operational projects. Your excellent communication and stakeholder management skills will support effective cross functional collaboration across Hologic, working with Global and International teams from Marketing, Commercial, Operations, R&D, Clinical Applications, Regulatory and Technical groups. Reporting to the Head of Commercial PMO International, you will support continuous improvement efforts in the operations of the PMO CoE, helping to strengthen delivery capabilities and return value to the business. KEY RESPONSIBILITIES Strategic Project Leadership: Drive delivery of high-impact commercial initiatives—including New Product Introductions (NPI), Go-To-Market launches, sustaining and operational projects—across multiple international divisions. Cross-Functional Collaboration: Build strong, honest partnerships with global and regional teams (Marketing, Commercial, R&D, Regulatory, Operations, Supply Chain, IT, Clinical Applications) fostering effective teamwork and communication. Portfolio & Programme Management: Establish and manage core teams and steering committees, create project charters, and ensure robust project planning, risk management, and proactive problem-solving. Stakeholder Engagement: Present insights, performance metrics, and recommendations to diverse audiences, influencing decision-making at all levels—including PMO leadership and senior stakeholders. Continuous Improvement: Champion best practices and change management within the PMO CoE, coaching team members, introducing new tools, and driving a culture of excellence and collaboration. Reporting & Governance: Develop dashboards and reports to support transparency, integrating updates into portfolio management processes and tools. Financial & Contract Oversight: Forecast, manage project budgets, and report on financials to support strategic decision-making and value delivery. KNOWLEDGE, SKILLS & EXPERIENCE To excel in this role, you will thrive in a fast-paced, matrixed environment, enjoy building strong partnerships, and have a passion for delivering world-class commercial programmes. Your expertise will help shape the future of healthcare innovation at Hologic. Project Management Experience ideally within Medical Devices, Diagnostics, or Commercial functions. Proven track record of driving NPIs and complex, multi-stakeholder projects. Familiarity with stage gate processes and project lifecycle management. Qualifications: PMP Certification (or equivalent) required. Educational background in Science, Engineering, Marketing, or Business preferred. Commercial Acumen: Experience working with commercial functions and external suppliers; understanding of market regulations, product launches, and international portfolio management. Technical Skills: Proficiency with Microsoft Suite (including MS Project), PMO enterprise tools (e.g., Planview), and data-driven reporting. Exceptional communication, stakeholder management and relationship-building skills. Ability to influence in matrixed organizations, both regionally and globally. Continuous Improvement Mindset: proactive, adaptable, and committed to introducing best practices and driving process improvements. Ready to Make an Impact? If you’re excited by the opportunity to lead transformative programmes in a purpose-driven organization—and have the skills and drive to succeed—we’d love to hear from you. #mid-seniorlevel #LI-KP1 Read Less

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