· Operate and maintain the Nuneaton Trading Shop for colleague use.
· Manage and monitor sales performance, stock levels, and ordering processes.
· Select appropriate stock for sale, accounting for request and demand and monitor performance and success of the shop.
· Responsible for sales turnover of c.£50,000 p.a. and c.2,500 Click & Collect parcels via the Trading Shop
· Provide an excellent customer experience for colleagues
· Set up and maintain Click & Collect functionality, working with the Burton DC to reduce delivery costs to colleagues.
· Work closely with the Mock Shop manager to ensure smooth day-to-day operations, including till systems, Click & Collect processes, and replenishment routines.
· Act as the first point of contact for Nuneaton colleagues regarding Trading Shop queries.
· Support with the Trade Feedback process providing valuable insight of activity and feeding back any issues to the relevant teams.
· Support the Store Standards team with relevant material for store documentation.
· Support the Retail Operations Manager with store communication content for sales driving initiatives and Promotional Bulletins.The Person· Experience in a store management, assistant management, or supervisory retail role.
· Strong organisational and stock management skills with excellent attention to detail.
· Ability to analyse sales data and adjust stock orders accordingly.
· Confident in using retail systems and tills.
· Strong customer service and communication skills.
· Capable of manual handling, stock movement, and maintaining shop floor standards.
· Proactive, solutions-focused, and self-motivated.
· Able to balance day-to-day shop management with longer-term planning and reporting.What we offerOur Benefits for this role include, but not limited to:
H&B Employee Discount - 25%
Pension company contribution
Exclusive benefits, free advice and savings from a range of retailers and providers
And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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