Assistant Restaurant Manager
- BallroomLocation: Hoar Cross
Hall, Staffordshire
Contract Type: Full-Time
(Permanent)
Reports To: Restaurant Manager Do you want to lead an
award-winning team and inspire the next generation of hospitality superstars?
If so, we have the job for you…Our purpose is to hire people
with passion and positivity. We train you for skill, nurture you to grow and
achieve your goals….Nestled in the heart of
Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the
indulgence of a luxury spa resort. Offering an unrivalled guest experience, our
estate boasts exquisite dining venues, expansive gardens, and a world-class
spa.Here at Hoar Cross Hall our aim is
to treat our guests as a friend of the family and to create positive memorable
experiences during their stay or visit to the Hall and Spa.Our purpose is to hire people with
passion and positivity. We train you for skill, nurture you to grow and achieve
your goals….About the RoleAt Hoar Cross Hall, we pride
ourselves on providing incredible service and a memorable experience for every
single guest. We are seeking a dynamic and motivated Assistant Restaurant
Manager to join us and contribute to our continued success.Becoming a part of our team means
bringing warmth, precision, and a commitment to excellence to every
interaction. If you have a natural way with people, a strong eye for detail,
and a passion for maintaining high standards, this role is for you. Working
closely with the Restaurant Manager, you will help oversee day-to-day
operations, drive team success, and ensure every guest enjoys a seamless dining
experience.Key Responsibilities
Adhering to opening and closing procedures to
ensure the smooth daily operations within our restaurant.
Conducting effective shift briefings to keep the
team updated on VIPs, special occasions, and daily goals.
Demonstrating exemplary service attributes
consistent with industry and company standards. This includes fulfilling
guest requests and exceeding expectations, effectively handle and resolve
guest complaints, maintaining a high level of menu and service knowledge,
and being attentiveness to guest needs.
Demonstrating a thorough understanding of health,
hygiene, and first aid safety regulations, ensuring a safe environment for
guests and staff.
Assisting with staffing needs by assessing daily
and weekly requirements and adjusting schedules as needed.
Personal SpecificationEssential
Have previous experience in a supervisory role
within restaurants or hospitality industry.
Have exceptional knowledge of restaurant and bar
operations.
Have exceptional people skills with the ability to
communicate and collaborate effectively.
Have excellent leadership and communication skills.
Have the ability to work in a fast-paced
environment.
Have excellent organisational skills and
attention/eye for detail.
Desirables
Have experience with large volume covers.
Have Food Safety Training.
Have knowledge of health and safety regulations
related to food and beverage service.
Shift Pattern
Full-time contract - 40 hours per week
Working 5 out of 7 days a week
Full flexibility is key as you will be expected to
work as and when necessary to meet the needs of the team and the business
such as working evenings, weekends, and bank holidays
Why Join Us
Work in a stunning, historic estate with a
commitment to excellence in hospitality.
Competitive Rate of Pay.
Complimentary use of the leisure and spa
facilities.
Staff canteen which provides a variety of lunch
options daily.
Discount on overnight stays and spa days.
30% discount on food and drink.
Employer workplace pension contribution.
Excellent Induction and training programme.
Perkbox Online benefits and discounts.
Refer a friend scheme.
Free Parking.
Opportunities for professional development and
career advancement.
People say you can’t choose
your family, well we choose you to be part of ours.
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