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Hiscox AG
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  • Health and Safety Lead  

    - York
    Job Type:PermanentBuild a brilliant future with HiscoxPosition: Group... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxPosition: Group Health and Safety LeadReporting to: Head of Supplier Risk and OperationsLocation: York – Hybrid workingThe RoleThe Group Health and Safety Lead is the most senior health and safety role within the Hiscox Group and is responsible for shaping, leading and continuously improving the global health and safety framework. This role provides strategic oversight and practical guidance across multiple jurisdictions, ensuring the organisation meets legal obligations, manages operational risk effectively and maintains a consistent approach to health and safety across offices, colleagues, suppliers and third-party partners.The role combines strategic leadership with hands-on delivery. The successful candidate will act as the organisation’s senior subject matter expert on health and safety, influencing senior stakeholders, leading the GATES (Group and Territories Employment Safety) network and ensuring that policies, systems, training, audits and incident processes are effective, practical and aligned to business needs.Key focus areas of the role include:Leading the Group health and safety management system and embedding consistent standards, governance and assurance across the global organisation.Acting as the UK statutory competent person and providing expert advice on legal compliance, risk mitigation and proportionate controls.Managing and developing the GATES network, including onboarding, guidance and oversight of local health and safety activity.Overseeing audits, incident reporting, investigations, corrective actions and training to strengthen organisational resilience and continuous improvement.Partnering with internal stakeholders and external suppliers to ensure health and safety risks are identified, managed and monitored effectively.Key Responsibilities Fulfill the UK statutory requirement for a competent person to provide health and safety advice to the Hiscox organisation. Provide the Hiscox senior management team, Board, Business Unit Owners and the rest of the organisation with advice on H&S compliance, management and risk mitigation, including appropriate liability insurance purchase. Design, update and implement the Hiscox Group HSMS. Lead the international network of Hiscox colleagues (GATES network) responsible for H&S in their offices, covering legal compliance in each jurisdiction. Lead or assist as required in the management and control of third-party suppliers involved in H&S-related activities. Work with Learning and Development on the design and implementation of H&S training across the Hiscox Group. Design and implement a system for the reporting, recording and investigation of incidents, including near misses; to be compliant with all local legal requirements. Design and deliver an audit programme to provide the Board with confidence in legal compliance and implementation of Hiscox’s HSMS. Essential connections: Group Executive Committee/Board Group Risk and Compliance Group Procurement and Property Services Group HR/People Team GATES network Third parties: total FM provider, Hiscox employers’ liability/workers’ comp insurers, Group H&S Leads from companies comparable with Hiscox Reporting line This role reports to Head of Supplier Risk and Operations. There are no direct reports to this role. The GATES network representatives have a dotted / function reporting line into this role. Qualifications and ExperienceTen years’ experience in a senior H&S role, those with less year and the right level of knowledge will be consideredNEBOSH Diploma or equivalent Significant experience of managing H&S in an international organisation A good understanding of the commercial context for Hiscox Group An ability to connect, consult and advise with colleagues throughout the organisation About HiscoxAs an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We ensure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong.Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.Diversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.#LI-JC1#LI-HybridWork with amazing people and be part of a unique cultureSummaryLocation: York; Lisbon; LondonType: Full time Read Less
  • Systems Analyst  

    - York
    Job Type:PermanentBuild a brilliant future with HiscoxThe Role: As a S... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxThe Role: As a Systems Analyst within Hiscox you will create and deliver solutions which address business needs through the efficient exploitation of new, or existing, technology capabilities augmented by integration and automation. Ensuring solutions work effectively end to end, improving user experience and productivity while minimising the total cost of ownership.As a Systems Analyst you will be involved in all stages of the delivery process, from ideation, requirements gathering, and analysis, to build, test and deployment. Developing a strong understanding of the business case, impacted business processes, and supporting technology to ensure successful outcomes. Working within a multidisciplinary team you will be responsible for creating low level solutions, including technical specification, while providing direction and leadership to technical and non-technical stakeholders.This is a key role for the delivery of technical innovation within the Hiscox UK Retail team. As a Systems Analyst you will be expected to take on challenging deliveries, spanning more than one application and/or technology and be very delivery focused.Key Responsibilities: Take ownership of the solution technical specification, developing a detailed understanding of the business requirements, shaping the solution, and documenting the technical requirements as user stories and/or functional specifications including acceptance criteria, to ensure clarity and alignment with business objectives.Develop a reputation as a credible, trusted, partner through the creation of strong relationships with business stakeholders, SME’s and internal and external technical colleagues at all levels.Work with non-technical business stakeholders, eliciting requirements and developing an understanding of their needs and processes. Helping steer the business thinking to minimise complexity and maximise reuse.Working with technical colleagues including Product Owners, Solution Architects, developers, testers and software vendors you will be responsible for developing and reviewing solution options, to ensure business functional and non-functional concerns are addressed.Act as a trusted SME for developers and testers throughout the development process. Providing support and guidance on how the solution should be implemented, and tested.Support testing activities, reviewing results, triaging failures, analysing defects and identifying underlying root cause.Responsible for implementing continual improvements within your sphere of influence. Maximising the efficiency of the team to ensure that we are constantly delivering high quality and effective technical change.Technical Skills: Experience integrating complex software applications and packages, with the ability to quickly develop a deep understanding of application functionality, workflows, and processing behaviour.Strong ability to interpret and analyse source and target systems, including functional logic, data models, and data flows to support accurate integration design.Experience designing, documenting, and reviewing API specifications, covering both SOAP and REST protocols, and ensuring integrations are robust, scalable, and aligned with architectural standards.Skilled in translating business requirements into clear, comprehensive technical designs and specifications that accurately reflect business needs and enable effective development.Capable of leading collaborative workshops - covering requirements gathering, solution design, and problem‑solving - to explore challenges, validate assumptions, and agree on technical solutions.Experience working closely with third‑party software vendors, technology partners, and software houses to ensure integrations meet functional, technical, and contractual expectations.Ability to explain complex technical concepts, challenges, and design implications to non‑technical stakeholders in a clear, accessible manner to support informed decision‑making.Nice to haveAbility to understand database schemas, with experience of writing SQL an advantage.Previous exposure to the insurance or other regulated financial service industries would be advantageousUnderstanding of the Azure cloud architecture, principles and components would be beneficial.Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.Work with amazing people and be part of a unique cultureSummaryLocation: York; Lisbon; ColchesterType: Full time Read Less
  • Schemes Underwriter – Media & Entertainment  

    - Greater London
    Job Type:PermanentBuild a brilliant future with HiscoxAbout HiscoxHisc... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxAbout HiscoxHiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.The roleWe have a market leading reputation for producing bespoke solutions for niche customer groups managed by our broker partners. Within the wider Schemes team we deliver Schemes solutions across the UK retail business.You’ll work across the existing portfolio of schemes business ensuring that we deliver market leading service across your scheme panel. You’ll work with the wider Schemes Team across underwriting, operations, sales and the wider senior leadership team to drive improvement and profitable growth of our schemes portfolio, playing an integral part in realising our ambitions of growing the book in line with our strategic ambitions.You’ll have responsibility for dealing with the schemes business, dealing not only with underwriting business and servicing our schemes partner brokers, but also the opportunity to help drive and shape our wider underwriting strategy and growth. What you’ll be doing:Delivering exceptional service to our brokers, dealing with referrals and writing more complex businessIn conjunction with the Sector lead and schemes underwriting team, be responsible and accountable for the profitable growth of schemes.Challenge convention on a regular basis, able to suggest and execute effective growth and portfolio underwriting strategies to ensure sustained profitable growth Keep abreast of new risks and exposures within our chosen sectors to ensure Hiscox market leading position is maintained.Working with the Sector lead around shaping and driving the underlying underwriting strategy and portfolio of business to deliver our ambitionsTaking underwriting ownership, relationship management and accountability for some of our key strategic broker partnersOperating within our Media, Entertainment, Property Owners and Sport Sector with a focus on Media and EntertainmentOur must-haves:Experience in the schemes / delegated authority space, or strong experience within an open market underwriting environmentExperience within the media sector or broader media & entertainment space is strongly preferredProven commercial underwriting experience (ideally within property, liability or combined business)Ability to make confident decisions in complex underwriting scenarios, including cases outside of authorityACII qualification or progression towardsStrong interpersonal skills, with the ability to build relationships with brokers and stakeholdersAbility to work independently while contributing to a collaborative team environmentConfident influencing and negotiation skillsInterest in developing expertise within a specialist sectorOpen to new ideas, innovation and considered risk-takingDiversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.Work with amazing people and be part of a unique cultureSummaryLocation: Colchester; Manchester; York; LondonType: Full time Read Less
  • Cyber Threat Intelligence Lead  

    - London
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:       ... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:                              Cyber Threat Intelligence Lead  Reporting to:                      Head of Cyber Fusion Type:                                     PermanentBand:                                    II             Company DescriptionHiscox is a diversified international insurance group with a powerful brand, strong balance sheet and plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices.  Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful and trusted consumer brand. Hiscox is comprised of the following business units: London MarketReinsurance & Insurance Linked Securities (ILS)Hiscox Retail USA Hiscox Retail UK Hiscox Retail Europe For the financial year 2024, GWP grew to $4,766.9m with net premiums earned of $3,675.6m, returning a record pre-tax profit of 685.4M. At Hiscox, our corporate values are considered crucial to our success. They are: Courage; dare to take a risk Human; clear, fair, and inclusive Ownership; passionate, commercial, and accountable Integrity; do the right thing, however hard Connected; together, build something better The RoleThe Cyber Threat Intelligence Lead is responsible for leading and maturing the organisation’s threat intelligence capability and ensuring intelligence drives security strategy, investment decisions and operational priorities across the business. Acting as the senior subject matter expert for cyber threats, the role holder will deliver strategic, operational and tactical intelligence products, provide leadership across the Cyber Fusion Centre and influence senior stakeholders across Technology and the wider business.The role holder will contribute directly to the development and maintenance of the cyber security strategy, ensuring it remains aligned to the evolving threat landscape. They will work closely with the Head of Cyber Fusion and Chief Resilience and Security Officer to identify emerging threats, assess organisational exposure and recommend strategic improvements.You will play a pivotal role in defending our business from cyber threats. By continuously monitoring, analysing and actioning intelligence, you will be on the front line of protecting our business assets and interests from harm.The role is based in either York (UK) or Lisbon (Portugal) and is a permanent position. Travel to other team locations will be required as necessaryKey ResponsibilitiesCyber Threat IntelligenceLead the end-to-end threat intelligence lifecycle and maintain intelligence requirements aligned to business objectives.Develop and maintain strategic, operational and tactical threat intelligence products.Provide regular threat briefings and intelligence updates to senior leadership and executive stakeholders.Contribute directly to the development and evolution of the Cyber Security Strategy.Act as the principal cyber threat intelligence advisor to the Head of Cyber Fusion and Chief Resilience and Security Officer.Develop threat-led action plans and influence remediation priorities across Technology and business functions.Embed a threat-led approach across vulnerability management, detection engineering, threat hunting, security architecture and incident response activities.Assess emerging threats, adversary activity, geopolitical developments and industry trends relevant to Hiscox.Develop and maintain intelligence sources, including OSINT, commercial intelligence feeds, industry partnerships and government engagement.Support major incident response activities through threat analysis, attribution assessments and remediation guidance.Build relationships with external intelligence sharing communities, government agencies and industry bodies.Present complex intelligence findings clearly to both technical and non-technical audiences.Drive understanding of the threat landscape across Technology Leadership and key business stakeholders.Coach and develop junior threat intelligence analysts and support future team growth.Establish threat intelligence methodologies, standards and quality controlsCandidate ProfileEssential experienceExperienced in cyber threat intelligence, cyber security operations, government intelligence, military intelligence or law enforcement environments.Strong understanding of the intelligence lifecycle and threat intelligence frameworks.Experience producing strategic intelligence assessments and executive-level briefings.Experience influencing senior stakeholders and driving security improvements through intelligence-led recommendations.Excellent analytical, research and critical thinking skills.Strong knowledge of threat actor tactics, techniques and procedures (TTPs).Experience mentoring or developing junior analysts.Excellent communication, presentation and stakeholder management skills.Experience within financial services or other regulated industries is desirable.Industry recognised certifications such as GCTI, CCTIM, GCFA, GREM, GPEN or equivalent are desirable. Desirable experienceThreat-intelligence-led detection and IOC operationalisation.Diversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.#LI-JC1#LI-HybridWork with amazing people and be part of a unique cultureSummaryLocation: York; Lisbon; LondonType: Full time Read Less
  • Principal Data Scientist  

    - London
    Job Type:PermanentBuild a brilliant future with HiscoxAs a Principal D... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxAs a Principal Data Scientist at Hiscox, you will be an integral part of a dynamic technical team, strategically focused on leveraging data science across our diverse business functions. While your expertise will be pivotal in transforming our underwriting capabilities, your influence will extend across the entire insurance value chain, championing a multi-disciplinary approach to complex problem-solving.You will lead the end-to-end delivery of our most significant and complex data science initiatives, driving technical strategy, architecture, and best practices. You'll be a key driver in defining and upholding technical standards, ensuring the development of robust, scalable, and high-quality solutions that enable fast, impactful delivery to stakeholders. Beyond project leadership, you will act as a crucial mentor and coach, fostering technical growth and expertise among junior and mid-level colleagues, elevating the overall capability of the team. Crucially, you will collaborate extensively with other disciplines to ensure a holistic view is considered, facilitating smooth delivery and maximising business value.Key Responsibilities:· Utilise industry standards, emerging methodologies, and empirical research to develop critical business inputs and assist leaders in innovating their approaches.· Technically lead the end-to-end delivery of our most complex data science initiatives, encompassing:. Strong understanding of intricate business challenges and translation into technical problem statements.. Working with diverse datasets, both internal and external.. Expert application and development of advanced machine learning or statistical modelling techniques to generate actionable insights and deliver measurable impact.· Provide hands-on technical mentorship and guidance to junior and mid-level data scientists, fostering best practices, elevating technical standards, and cultivating advanced skill development within the team.· Engage closely with other members of the data and analytics community at Hiscox to deliver value through various analytics techniques, sharing advanced knowledge and driving the adoption of robust analytical capabilities.· Design, implement and maintain robust technical frameworks for monitoring, evaluating and quantifying the commercial impact and efficiency of data science solutions, ensuring continuous value demonstration.Person Specification:To excel as a Principal Data Scientist, you will typically possess:· Bachelor's/Master's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Physics, Engineering) or equivalent.· Extensive professional experience in data science, with a proven track record of technically leading and successfully delivering complex, impactful, and production-grade data science solutions.· A background in data science within finance or insurance is advantageous but not required.· Demonstrated capacity for independent, high-quality research and exploratory data analysis, with the ability to develop and apply novel methodologies to solve ill-defined and challenging business problems.· Proven ability to design, implement, and maintain robust technical frameworks for evaluating commercial impact.· Proven ability to technically mentor data scientists, fostering best practices, elevating technical standards, and contributing to the overall technical growth of the team.· Strong understanding and practical experience with Agile development methodologies and software engineering best practices (e.g., version control, comprehensive testing, modular code) relevant to data science product delivery.· Ability to articulate complex technical findings and methodologies into clear, concise, and actionable insights for diverse audiences, effectively influencing technical and non-technical stakeholders to drive data-driven decision-making and solution adoption.· Demonstrable experience collaborating effectively with cross-functional teams (e.g., engineering, product, business stakeholders) to translate business challenges into robust technical requirements and ensure seamless delivery.Key Technical Skills:· Exceptional proficiency in Python (and R) for data science, coupled with SQL capabilities for data manipulation and extraction.· Demonstrable mastery in a wide range of machine learning and statistical modelling techniques, from classical linear models and tree-based methods to advanced deep learning architectures.· Practical experience with, or demonstrable capability for, applications of Generative AI, Large Language Models (LLMs), and related areas such as Natural Language Processing (NLP) or Computer Vision, relevant to business solutions.· Solid understanding of foundational statistics and experimental design.· Familiarity with or experience on cloud platformsImpact and Achievements:As a Principal Data Scientist, your success will be measured by your ability to:· Pioneer the development and robust deployment of highly impactful machine learning and AI-driven solutions, directly contributing to significant commercial value, quantifiable business growth, or efficiency gains across the organization.· Translate complex data science insights into tangible, measurable improvements across critical business processes and key performance indicators, ensuring the real-world adoption and beneficial outcomes of our analytical work.· Actively elevate the technical maturity and capabilities of the data science team by shaping and implementing industry-leading AI, data, and analytics techniques, methodologies, and engineering best practices.Work with amazing people and be part of a unique cultureSummaryLocation: LondonType: Full time Read Less
  • LM HPS Claims and Insights Manager  

    - London
    Job Type:PermanentBuild a brilliant future with HiscoxRole Profile Tit... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxRole Profile Title: LM HPS (Hiscox Portfolio Solutions) Claims and Insights ManagerDirect reporting line: Head of Claims LMLocation:  LondonThe Role The Hiscox Portfolio Solutions (HPS) Claims and Insights Manager is a unique new opportunity to manage a modern and forward-looking book of claims. HPS comprises new distribution methods of placement going from lead Lloyd’s business with bespoke claims solutions to fast follow books.Working closely with the London Market Claims Leadership and the Group Claims Team you will drive the continuous development and improvement of the London Market Hiscox Claims service and commitment to do what is right for our customers.What is HPS?This new division consists of four distinct but complementary teams:Alternative Risk – Written within Hiscox London Market since 2015, the team selectively backs world-class underwriting expertise targeting the most profitable segments of the market.Beta-Follow – Supporting select broker cross-class facilities to create a diversified portfolio of risk, with high indexation.Global MGA – Engaging with MGAs to provide strategic support to create a diversified portfolio of risk. This will involve a limited number of significant MGA relationships, utilising both Hiscox London Market and Hiscox’s Retail division.Structured Solutions – Focusing on multi-year and/or multi-line polices where traditional insurance solutions may not adequately meet a client’s individual needs.The division builds on many of the existing skills the business has already developed, not least in alternative risk where Hiscox has been marketing a developed proposition for ten years. As the use of data and advanced analytics blends with more traditional underwriting skills, however, there are significant opportunities to deliver innovative insurance solutions in key areas where clients might be looking for alternatives to traditional risk transfer, as well as to support data-led delegated authorities where Hiscox can provide significant insurance capacity.Principle Duties and Responsibilities Liaising with Claims Operations to ensure claims data is readily available.Review claims data to create insight into HPS books of business. Identifying claims trends and activity that might require further investigation.Liaising with Reserving and Underwriting to review HPS books of business to ensure the claims reality of the books are well understood in order to allow underwriting remediation or a change of reserving assumptions.An ability to liaise with senior stakeholders both inside and out of Hiscox.For lead business:work with underwriters to understand the business and its claims requirements.Where lead business is written, claims will be handled by the existing Non-HPS claims teams. However, this role will need to, prior to placement, liaise with appropriate claims managers to ensure claims can be serviced with appropriate forward-looking business planning or delegated arrangements. Oversee, reserve and report on claims reported within HPS.Be the Main Claims Contact for HPS.Person specificationYou will be passionate about delivering an exceptional market leading claims insights.Be open to new ideas and new ways of doing things while having a firm grounding in the controls around claims both from within Hiscox and Lloyd’s.Have experience of overseeing and developing insights into claims across multiple lines of insurance business including both first party and third party especially in the Lloyd’s market.A proven record in developing and driving oversight and an understanding of technical claims handling.Enthusiastic and a team player with good relationship and empathy skills.Excellent analytical, communication and influencing skills and an ability to take the lead on solving problems.Experience and understanding the significant of a reserving philosophy for the claim life cycle on both an individual and collective basis.Experience of using analytical techniques to interpret data and produce meaningful insights into claims issues.Work with amazing people and be part of a unique cultureSummaryLocation: LondonType: Full time Read Less
  • Operations Specialist – Schemes  

    - Manchester
    Job Type:PermanentBuild a brilliant future with HiscoxAbout HiscoxHisc... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxAbout HiscoxHiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.Who are the team?We are responsible for the creation of new schemes, delegated authorities, and product opportunities, as well as the ongoing improvement and development of existing schemes. We have a market-leading reputation for producing unique solutions for niche customer groups managed by our broker partners, and we are leveraging this expertise to enhance our product delivery across the UK retail business.The Schemes team is characterised by its diversity and dynamism; we are a team of fifty professionals covering a broad range of roles and responsibilities, including schemes account managers, underwriters, analysts, due diligence experts, change analysts, and our regional administrator. We collaborate closely with a wide array of internal and external stakeholders, including underwriting management, regional underwriting teams, operational teams, product heads, partner brokers, and third-party providers.The roleThe Schemes Operations Specialist supports the day-to-day running of the Schemes business by managing operational processes and driving change initiatives. Working closely with the Head of Operations, the role focuses on improving ways of working, embedding governance, and ensuring operational activity runs smoothly across the function.This position acts as a key support to the Head of Operations, taking ownership of tasks, coordinating stakeholders, and helping deliver both BAU activities and change across the business.What you’ll be doingExecute changes to existing schemes on behalf of and in collaboration with the Underwriting Governance and Change Manager, such as product re-builds, rate and wording changes within an agreed frameworkProvide support for all operational processes within Schemes including warranty of New SchemesMain point of contact for all Operational Risk Events and own the associated actions within on behalf of SchemesOversee the adoption of new processes, tools, or technology, ensuring minimal disruption to day-to-day operations.Be the point person for all system changes and associated updatesEnsure our regulatory and governance procedures are adhered toAssist in the accurate and timely issuance of reporting both internal and externalStrategy & Planning: Develop and implement comprehensive change management strategies and plans.Support the processing teams to ensure timely and accurate processing of all schemes policy dataImpact Analysis: Assess the impact of change on business processes, systems, and personnel to create mitigation plans.Provide support to the Head of Schemes Operations and act as a delegate as requiredCommunication & Training: Design and execute communication plans and training materials to support employees through transitions.Performance Tracking: Define and measure success metrics (KPIs) to evaluate the effectiveness of change initiatives. Build and manage a network of key stakeholders within the business and our Broker Partners on behalf of SchemesMust-haves:Demonstrable experience in an operations, coordination, or change-focused role within insurance or a similar environmentExperience supporting or delivering process improvements or change initiatives, working across multiple stakeholdersExperience in schemes or delegated authority environments (preferred but not essential)Strong organisational skills with the ability to prioritise effectively across competing demandsConfident communicator, able to influence stakeholders and bring the right people together to drive outcomesProven ability to deliver in a fast-paced environment, maintaining attention to detail and seeing tasks through to completionStrong operational mindset – able to identify issues, ask the right questions, and drive solutionsAbility to work independently, taking ownership and acting as a reliable “right hand” supportGood working knowledge of Microsoft Office tools (especially Excel and PowerPoint)Work with amazing people and be part of a unique cultureSummaryLocation: Manchester; YorkType: Full time Read Less
  • Cyber Threat Intelligence Lead  

    - York
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:       ... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:                              Cyber Threat Intelligence Lead  Reporting to:                      Head of Cyber Fusion Type:                                     PermanentBand:                                    II             Company DescriptionHiscox is a diversified international insurance group with a powerful brand, strong balance sheet and plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices.  Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful and trusted consumer brand. Hiscox is comprised of the following business units: London MarketReinsurance & Insurance Linked Securities (ILS)Hiscox Retail USA Hiscox Retail UK Hiscox Retail Europe For the financial year 2024, GWP grew to $4,766.9m with net premiums earned of $3,675.6m, returning a record pre-tax profit of 685.4M. At Hiscox, our corporate values are considered crucial to our success. They are: Courage; dare to take a risk Human; clear, fair, and inclusive Ownership; passionate, commercial, and accountable Integrity; do the right thing, however hard Connected; together, build something better The RoleThe Cyber Threat Intelligence Lead is responsible for leading and maturing the organisation’s threat intelligence capability and ensuring intelligence drives security strategy, investment decisions and operational priorities across the business. Acting as the senior subject matter expert for cyber threats, the role holder will deliver strategic, operational and tactical intelligence products, provide leadership across the Cyber Fusion Centre and influence senior stakeholders across Technology and the wider business.The role holder will contribute directly to the development and maintenance of the cyber security strategy, ensuring it remains aligned to the evolving threat landscape. They will work closely with the Head of Cyber Fusion and Chief Resilience and Security Officer to identify emerging threats, assess organisational exposure and recommend strategic improvements.You will play a pivotal role in defending our business from cyber threats. By continuously monitoring, analysing and actioning intelligence, you will be on the front line of protecting our business assets and interests from harm.The role is based in either York (UK) or Lisbon (Portugal) and is a permanent position. Travel to other team locations will be required as necessaryKey ResponsibilitiesCyber Threat IntelligenceLead the end-to-end threat intelligence lifecycle and maintain intelligence requirements aligned to business objectives.Develop and maintain strategic, operational and tactical threat intelligence products.Provide regular threat briefings and intelligence updates to senior leadership and executive stakeholders.Contribute directly to the development and evolution of the Cyber Security Strategy.Act as the principal cyber threat intelligence advisor to the Head of Cyber Fusion and Chief Resilience and Security Officer.Develop threat-led action plans and influence remediation priorities across Technology and business functions.Embed a threat-led approach across vulnerability management, detection engineering, threat hunting, security architecture and incident response activities.Assess emerging threats, adversary activity, geopolitical developments and industry trends relevant to Hiscox.Develop and maintain intelligence sources, including OSINT, commercial intelligence feeds, industry partnerships and government engagement.Support major incident response activities through threat analysis, attribution assessments and remediation guidance.Build relationships with external intelligence sharing communities, government agencies and industry bodies.Present complex intelligence findings clearly to both technical and non-technical audiences.Drive understanding of the threat landscape across Technology Leadership and key business stakeholders.Coach and develop junior threat intelligence analysts and support future team growth.Establish threat intelligence methodologies, standards and quality controlsCandidate ProfileEssential experienceExperienced in cyber threat intelligence, cyber security operations, government intelligence, military intelligence or law enforcement environments.Strong understanding of the intelligence lifecycle and threat intelligence frameworks.Experience producing strategic intelligence assessments and executive-level briefings.Experience influencing senior stakeholders and driving security improvements through intelligence-led recommendations.Excellent analytical, research and critical thinking skills.Strong knowledge of threat actor tactics, techniques and procedures (TTPs).Experience mentoring or developing junior analysts.Excellent communication, presentation and stakeholder management skills.Experience within financial services or other regulated industries is desirable.Industry recognised certifications such as GCTI, CCTIM, GCFA, GREM, GPEN or equivalent are desirable. Desirable experienceThreat-intelligence-led detection and IOC operationalisation.Diversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.#LI-JC1#LI-HybridWork with amazing people and be part of a unique cultureSummaryLocation: York; Lisbon; LondonType: Full time Read Less
  • Health and Safety Lead  

    - York
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:       ... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:                              Group Health and Safety LeadReporting to:                      Head of Supplier Risk and OperationsLocation:                             York – Hybrid workingThe RoleThe Group Health and Safety Lead is the most senior health and safety role within the Hiscox Group and is responsible for shaping, leading and continuously improving the global health and safety framework. This role provides strategic oversight and practical guidance across multiple jurisdictions, ensuring the organisation meets legal obligations, manages operational risk effectively and maintains a consistent approach to health and safety across offices, colleagues, suppliers and third-party partners.The role combines strategic leadership with hands-on delivery. The successful candidate will act as the organisation’s senior subject matter expert on health and safety, influencing senior stakeholders, leading the GATES (Group and Territories Employment Safety) network and ensuring that policies, systems, training, audits and incident processes are effective, practical and aligned to business needs.Key focus areas of the role include:Leading the Group health and safety management system and embedding consistent standards, governance and assurance across the global organisation.Acting as the UK statutory competent person and providing expert advice on legal compliance, risk mitigation and proportionate controls.Managing and developing the GATES network, including onboarding, guidance and oversight of local health and safety activity.Overseeing audits, incident reporting, investigations, corrective actions and training to strengthen organisational resilience and continuous improvement.Partnering with internal stakeholders and external suppliers to ensure health and safety risks are identified, managed and monitored effectively.Key Responsibilities Fulfill the UK statutory requirement for a competent person to provide health and safety advice to the Hiscox organisation. Provide the Hiscox senior management team, Board, Business Unit Owners and the rest of the organisation with advice on H&S compliance, management and risk mitigation, including appropriate liability insurance purchase. Design, update and implement the Hiscox Group HSMS. Lead the international network of Hiscox colleagues (GATES network) responsible for H&S in their offices, covering legal compliance in each jurisdiction. Lead or assist as required in the management and control of third-party suppliers involved in H&S-related activities. Work with Learning and Development on the design and implementation of H&S training across the Hiscox Group. Design and implement a system for the reporting, recording and investigation of incidents, including near misses; to be compliant with all local legal requirements.  Design and deliver an audit programme to provide the Board with confidence in legal compliance and implementation of Hiscox’s HSMS. Essential connections: Group Executive Committee/Board Group Risk and Compliance Group Procurement and Property Services Group HR/People Team GATES network Third parties: total FM provider, Hiscox employers’ liability/workers’ comp insurers, Group H&S Leads from companies comparable with Hiscox Reporting line               This role reports to Head of Supplier Risk and Operations.  There are no direct reports to this role.  The GATES network representatives have a dotted / function reporting line into this role. Qualifications and ExperienceTen years’ experience in a senior H&S role, those with less year and the right level of knowledge will be consideredNEBOSH Diploma or equivalent Significant experience of managing H&S in an international organisation A good understanding of the commercial context for Hiscox Group An ability to connect, consult and advise with colleagues throughout the organisation About HiscoxAs an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We ensure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong.Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.Diversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success.Working life does not always have to be in the office so we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.#LI-JC1#LI-HybridWork with amazing people and be part of a unique cultureSummaryLocation: York; Lisbon; LondonType: Full time Read Less
  • Senior Group Financial Reporting  

    - Greater London
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:       ... Read More
    Job Type:PermanentBuild a brilliant future with HiscoxPosition:                           Senior Group AccountantReporting to:                   Group Financial Controller Band:IIIDo you thrive in a fast-paced environment and enjoy solving problems? We are looking for a Senior Group Accountant who strives to improve everything they do and has the courage to challenge the status quo.This is an exciting time to join the team and be part of shaping the future to ensure Hiscox Group Finance is set up to help deliver the next phase of growth in the business. We take a lot of pride in what we do at Hiscox and our sights are always set on achieving the best. If you are the same, this role could be a good match. You will focus on servicing the Group level financial reporting requirements and form close working relationships with the wider Finance team, as well as the Finance Directors and Controllers across the Hiscox business units. Key Responsibilities: Produce and present high-quality Group consolidated monthly, quarterly, and annual financial, statutory and regulatory reporting deliverables to both internal and external stakeholders in compliance with IFRS and Solvency II regulatory guidance. Maintain and enhance the financial control environment with regards to Group consolidation reporting activities and the broader financial control framework. Proactively manage strong internal and external stakeholder relationshipsStreamline, automate and enhance finance processes, by leveraging technology enablers, personal experience, external insights and best practice.Champion and support Head of Group Financial Reporting in developing a continuous improvement culture utilising external insights and best practice. Actively support both Finance and Group-wide projects relevant to the roleSupport and drive a culture of excellence across the wider Financial Control teamSkills/ Qualifications/ Experience require:Fully qualified accountant (ACA/CIMA/ACCA)Good technical and financial reporting knowledge within the financial services sector (preferably the insurance sector)Ability to constructively challenge and analyse resultsHands on approach and a keen eye for detailGood problem solving skillsGood understanding of group consolidation principles and financial reporting systems (preferably Oracle)Strong control mindset and experienceExperience of delivering change and continuously improvingReporting Relationships/ Interactions:Reports to the Head of Group Financial Reporting Maintain constructive and supportive professional relationships with both internal and external stakeholders including the Finance Senior Leadership team, our Regulators and external AuditorsFlexible working at Hiscox:Working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.#LI-JC1Work with amazing people and be part of a unique cultureSummaryLocation: London; York; ColchesterType: Full time Read Less

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