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  • Schemes Lead Portfolio Analyst (MGA)  

    Hiscox
    - London
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox The roleWe have... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     The roleWe have a market leading reputation for producing bespoke solutions for niche customer groups managed by our broker partners. Within the wider Schemes team we deliver Schemes (Delegated Authorities and MGA) solutions across the UK retail business.You’ll work across the existing portfolio of MGA business as well as analysing the impact of new MGA opportunities. You’ll work with the wider Schemes Team across underwriting, operations and sales. You will work closely with the wider Hiscox UK business including Heads of Underwriting, our Chief Underwriting Officer and Pricing and Portfolio Management ensuring alignment with wider Hiscox UK strategy.You will report directly to the Schemes MGA Lead and you will have responsibility for shaping and delivering our Schemes performance and portfolio management strategy in support of driving improvement and profitable growth to our schemes MGA portfolio, playing an integral part in realising our ambitions of growing the portfolio in line with our strategic plans.What you’ll be doing:Developing and executing the Schemes performance and portfolio management strategies to support the business with decision making and ensure the successful delivery of our MGA Sector profitable growth targetsResponsibility for identifying trends and providing insights for recommended performance improvement to deliver performance objectives of our existing MGA PortfolioDeploying analytical skills to assess new MGAs to identify opportunities for profitable growthAct as a senior representative for Hiscox and your Sector both internally and externallySupport strategic relationships in terms of trading and execution with our broking partnersProactively identify and action the necessary portfolio performance strategies that will deliver the plan and support our visionWorking in conjunction with our wider Schemes Leadership Team you will be responsible for the design, creation and production of visualisation tools in support of our Active Performance and Portfolio Management ambitionsWorking in conjunction with the wider data teams you will be responsible for the identification and assessment of external datasets, and the design and creation of our internal data standardsApplying knowledge of the regulatory environment to all portfolio decisions and ensuring recommendations result in our customers being treated fairly and consistently in line with Hiscox valuesWork with and support the design and implementation of new technologies – including cloud-based data warehouses, data-visualisation products, and new underwriting software for the businessProviding an independent review and recommendation for senior underwriting management on large individual case underwritten risksOffering support and coaching for portfolio underwriting analysts, sharing your own experience and expertise to support their developmentOur must-haves:Demonstrates a depth of experience in a similar role, developing and executing the performance and portfolio management strategies to drive performance and growthExperience of MGAs (either operating within or management of at a senior level)Confident in the use of data analysis tools including R and SQL and data visualisation tools including Power BIConfident in developing analytical frameworks for performance and portfolio management to set strategic directionExperienced in applying analytical techniques to extract meaningful trends and make recommendationsAbility to make confident decisions in difficult and complex situationsStrong interpersonal skills and ability to operate in a collaborative environmentExcellent numerical, analytical and data manipulation skillsResults driven, ability to make decisions and operate on own initiativeAbility to execute and influence at all levels both internally and externallyOpen to new ideas, innovation and educated risk takingExcellent communication skills with ability to articulate the complex to technical and non-technical audiencesDiversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
    Work with amazing people and be part of a unique culture Read Less
    Apply Now

  • Schemes Lead Portfolio Analyst (MGA)  

    Hiscox
    - Manchester
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox The roleWe have... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     The roleWe have a market leading reputation for producing bespoke solutions for niche customer groups managed by our broker partners. Within the wider Schemes team we deliver Schemes (Delegated Authorities and MGA) solutions across the UK retail business.You’ll work across the existing portfolio of MGA business as well as analysing the impact of new MGA opportunities. You’ll work with the wider Schemes Team across underwriting, operations and sales. You will work closely with the wider Hiscox UK business including Heads of Underwriting, our Chief Underwriting Officer and Pricing and Portfolio Management ensuring alignment with wider Hiscox UK strategy.You will report directly to the Schemes MGA Lead and you will have responsibility for shaping and delivering our Schemes performance and portfolio management strategy in support of driving improvement and profitable growth to our schemes MGA portfolio, playing an integral part in realising our ambitions of growing the portfolio in line with our strategic plans.What you’ll be doing:Developing and executing the Schemes performance and portfolio management strategies to support the business with decision making and ensure the successful delivery of our MGA Sector profitable growth targetsResponsibility for identifying trends and providing insights for recommended performance improvement to deliver performance objectives of our existing MGA PortfolioDeploying analytical skills to assess new MGAs to identify opportunities for profitable growthAct as a senior representative for Hiscox and your Sector both internally and externallySupport strategic relationships in terms of trading and execution with our broking partnersProactively identify and action the necessary portfolio performance strategies that will deliver the plan and support our visionWorking in conjunction with our wider Schemes Leadership Team you will be responsible for the design, creation and production of visualisation tools in support of our Active Performance and Portfolio Management ambitionsWorking in conjunction with the wider data teams you will be responsible for the identification and assessment of external datasets, and the design and creation of our internal data standardsApplying knowledge of the regulatory environment to all portfolio decisions and ensuring recommendations result in our customers being treated fairly and consistently in line with Hiscox valuesWork with and support the design and implementation of new technologies – including cloud-based data warehouses, data-visualisation products, and new underwriting software for the businessProviding an independent review and recommendation for senior underwriting management on large individual case underwritten risksOffering support and coaching for portfolio underwriting analysts, sharing your own experience and expertise to support their developmentOur must-haves:Demonstrates a depth of experience in a similar role, developing and executing the performance and portfolio management strategies to drive performance and growthExperience of MGAs (either operating within or management of at a senior level)Confident in the use of data analysis tools including R and SQL and data visualisation tools including Power BIConfident in developing analytical frameworks for performance and portfolio management to set strategic directionExperienced in applying analytical techniques to extract meaningful trends and make recommendationsAbility to make confident decisions in difficult and complex situationsStrong interpersonal skills and ability to operate in a collaborative environmentExcellent numerical, analytical and data manipulation skillsResults driven, ability to make decisions and operate on own initiativeAbility to execute and influence at all levels both internally and externallyOpen to new ideas, innovation and educated risk takingExcellent communication skills with ability to articulate the complex to technical and non-technical audiencesDiversity and flexible working at HiscoxAt Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
    Work with amazing people and be part of a unique culture Read Less
    Apply Now

  • Product Owner  

    Hiscox
    - London
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox Position:Produc... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     Position:Product OwnerReportingto:Product Manager -EUXLocation:York,ColchesterorLondonType:PermanentBand:IIInTechnology Services, our collective goal is to deliver andmaintainbest-in-class, innovative infrastructure solutions that are sustainable,resilientand inclusive. We do this by understanding the needs of our Hiscox colleagues so that we can create and tailor the tools and services that enable them to deliver on their goals. And this increases our competitive advantage in market. We work within an Agilemethodology, because that helps us to deliver the right solutions quickly and accurately. It also means that we have the flexibility to pivot and adapt our work, through iterative testing with our Hiscox colleagues. We communicate and collaborate effectively with each other every day. This ensures that each of us knows what we need to achieve. And we take individual and team accountability for ensuring that everything we deliver brings value to our business.We’redriven to innovate through technology,we’revalued for our skills, our work is varied, andwe’reencouraged to take every opportunity to develop and grow. InTechnology Services, we set you up to succeed, the rest is up to you. TheProduct Owner roleWe’relooking foraProduct Owner (PO)to join ourTechnology Servicesteam, working withinourEUXvaluestreamtodrive the development and improvement of our products.This is an extremely variedrole and will include (but is not limited to) the following activities:Developand executethe product roadmap, ensuring alignment with thevalue stream OKRs.Conduct workshops and analysis activities to design and defineappropriate deliveryiterations– gather requirements, assess value, ensure work is prioritised and focused on delivering maximum value for ourcolleagues.Writeclear and concise user stories, acceptancecriteriaand product specifications.Prioritise and manage the product backlog, ensuring it ismaintainedand refined.Work with the Agile Delivery Lead/s(ADLs)to ensure there is a steady flow of work for the squad/s aligned to the product roadmap.Createand owndashboards to track metrics, utilisethedata to inform future backlog items that target waste and inefficiency.Be the first point of contact for thesquad/sto answerany product relatedquestions, clarify requirements andsupport the ADL toremove blockers.Act as the voice of the customerto ensureeveryone understands the business value of thebacklog items.Working with the ADL to coordinate andparticipateallAgile ceremoniesfor the product– stand-ups, refinement,planningand retrospectives.Provide feedback on the product roadmap,resolvingrisks, issues and blockers raised by thesquad/s– escalating to theProduct Manageras needed.Reporton actual vs. expected progress and any knock-on impact to the product roadmap.Manage key stakeholder relationships and communicate effectively to keep them informed.Monitor and analyseproduct performance,identifyingareas for improvement and making data-driven decisions.Coordinateproduct launches, ensuring effective communicationtointernal customers and stakeholders.Stayup-to-datewith industry best practices and trends in product management,technologyand user experience.Work with the other members of theTechnology ServicesProductChapter to share knowledge, bestpracticesand develop as a team – as aProduct Owner,you willcoach,and mentorAssociate POsto support their careerdevelopment.Activelyparticipatein the widerproduct managementcommunity to aid continuous learning, innovation, bestpracticeand alignment with Hiscoxengineeringteams.Required skills/experiencePrior experience working with Technology Infrastructuretools,systemsand platforms.Prior experience in a product-related role or environment– working in Agile delivery teams, managing a backlog to ensure business value is prioritised,deliveredand embedded.An aptitude for customer centric problem solving and challenging the status quo.Relevant qualifications (e.g. Certified Scrum Product Owner).Experience working with Agile collaboration (e.g. Jira, Confluence, etc.) and product management tools.Experience of writing business requirements that can be picked up by engineers and implemented.Detail-oriented with a focus on quality and delivering value to customers.Detailed understanding ofAgile methodologies(Kanban, Lean, Scrum)and product management frameworks.Excellent written and verbal communication skills, with the ability to effectively convey complex ideas to both technical and non-technical stakeholders.Ability to work collaboratively in a fast-pacedenvironment and adapt to changing priorities(dealing with any associated conflict due to competing priorities).Demonstrable analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions.Highly organised, with the ability to prioritisetasks and meet deadlines.BeneficialexperienceKnowledge of implementing and managing End User Experience technologies and tools is preferredDemonstrable experience of‘lean thinking’–continuously looking to minimise waste and drive efficiency.About HiscoxAt Hiscox we care about our people. We hire the best people for the work, andwe’recommitted to diversity and creating a truly inclusive culture, which we believe drives success.We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out howthey’llwork together.We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Weanticipatethe successful candidate for this role will be in the office(insert here)per week, on average, you will discuss this as part of your Team Charter.This modern way of working has contributed to impressive employee engagement scores across Hiscox and meanswe’redelivering even better solutions for our Hiscox Colleagues.As an international specialistinsurerwe are far removed from the world of mass market insurance products.Insteadwe are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantlyseekto evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.You can follow Hiscox on LinkedIn,Glassdoorand Instagram (@HiscoxInsurance)

    Apply now for further information#LI-TH1
    Work with amazing people and be part of a unique culture Read Less
    Apply Now

  • Project Manager  

    Hiscox
    - London
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox Project Manager... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     Project Manager -TransformationReporting to the Head of Enterprise Portfolio ManagementYork or London based + Hybrid workingThe roleWorking across the diverse Transformation portfolio, you will be responsible for the delivery of medium and large complexity projects, changes and workstreams of larger initiatives. You will plan and manage the lifecycle end-to-end, from Vision to Outcome Realisation, but could also pick up a project or change at any stage of the lifecycle and see it through to completion.As a member of the Transformation team, you will champion the Transformation agenda and best practices both within IT and the Business and lead continuous improvement initiatives, ensuring that we capture key lessons to improve our project management & Transformation capability.As a Project Manager you will:Lead medium to large projects or workstreams within a programme / portfolio.Define project scope, deliverables, and success criteria in collaboration with stakeholders.Manage the projects using the Change Delivery Framework and tools in place to agreed time, quality and cost ensuring impacts beyond the technical delivery are included e.g., Business change, training, service integration.Work with the Project Sponsor to build a robust business case for each project, clearly defining the key outcomes, benefits and measures and submit for approval.Work with the sponsor and business stakeholders to help transform their objectives into tangible deliverables, outcomes, and clearly defined and measurable benefits.Manage project scope to ensure commitments are achieved within agreed time, cost and quality parameters.Control and management of project budget, escalating where required any deviations in a timely manner.Collaborative change management activities including creating stakeholder, communication and learning plans, business readiness and adoption and embedding / sustaining activities.Understand and be experienced in PM best practices, methodologies, and project governance principles.Have extensive experience with both Waterfall and Agile methodologiesProactively manage risks, issues, actions and decisions and appropriately escalate to sponsors/steerco when required.Proactively manage resources, including external vendors and manage and monitor resource demand ensuring resources are committed and address availability issues.Develop & manage a detailed project delivery plan identifying Critical Path and key Inbound/Outbound dependencies and managing these accordingly to ensure successful deliveryClose projects, ensuring that we capture key lessons to transition them into continuous improvement.Key Skills/Experience:As a guide only, 8yrs+ Project Management experience delivering change. Those with less years but the right level of knowledge will naturally be considered.Ideally experience working in Insurance or Financial Services company but other industries consideredFormal Project Management qualification ( MSP or PMP preferable) or membership (e.g. APM, PMI) desirable.Strong project governance, control and reportingEnd-to- end software development life cycle (SDLC) experience is desirableChange Management qualification (e.g. APMG) advantageousHave experience of successfully delivering complex change with competing priorities.Have experience of managing multiple concurrent projects of differing scale and scopeHave practical experience of planning and resource scheduling within the project processBe highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to successHave strong knowledge and experience of business process improvement and operational efficiencyAwareness of commercial management processesAbout HiscoxAs an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

    Diversity and Hybrid workingAt Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. 

    Apply now for further information
     
    You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)#LI-AS1#LI-Hybrid
    Work with amazing people and be part of a unique culture Read Less
    Apply Now

  • Product Owner  

    Hiscox
    - York
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox Position:Produc... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     Position:Product OwnerReportingto:Product Manager -EUXLocation:York,ColchesterorLondonType:PermanentBand:IIInTechnology Services, our collective goal is to deliver andmaintainbest-in-class, innovative infrastructure solutions that are sustainable,resilientand inclusive. We do this by understanding the needs of our Hiscox colleagues so that we can create and tailor the tools and services that enable them to deliver on their goals. And this increases our competitive advantage in market. We work within an Agilemethodology, because that helps us to deliver the right solutions quickly and accurately. It also means that we have the flexibility to pivot and adapt our work, through iterative testing with our Hiscox colleagues. We communicate and collaborate effectively with each other every day. This ensures that each of us knows what we need to achieve. And we take individual and team accountability for ensuring that everything we deliver brings value to our business.We’redriven to innovate through technology,we’revalued for our skills, our work is varied, andwe’reencouraged to take every opportunity to develop and grow. InTechnology Services, we set you up to succeed, the rest is up to you. TheProduct Owner roleWe’relooking foraProduct Owner (PO)to join ourTechnology Servicesteam, working withinourEUXvaluestreamtodrive the development and improvement of our products.This is an extremely variedrole and will include (but is not limited to) the following activities:Developand executethe product roadmap, ensuring alignment with thevalue stream OKRs.Conduct workshops and analysis activities to design and defineappropriate deliveryiterations– gather requirements, assess value, ensure work is prioritised and focused on delivering maximum value for ourcolleagues.Writeclear and concise user stories, acceptancecriteriaand product specifications.Prioritise and manage the product backlog, ensuring it ismaintainedand refined.Work with the Agile Delivery Lead/s(ADLs)to ensure there is a steady flow of work for the squad/s aligned to the product roadmap.Createand owndashboards to track metrics, utilisethedata to inform future backlog items that target waste and inefficiency.Be the first point of contact for thesquad/sto answerany product relatedquestions, clarify requirements andsupport the ADL toremove blockers.Act as the voice of the customerto ensureeveryone understands the business value of thebacklog items.Working with the ADL to coordinate andparticipateallAgile ceremoniesfor the product– stand-ups, refinement,planningand retrospectives.Provide feedback on the product roadmap,resolvingrisks, issues and blockers raised by thesquad/s– escalating to theProduct Manageras needed.Reporton actual vs. expected progress and any knock-on impact to the product roadmap.Manage key stakeholder relationships and communicate effectively to keep them informed.Monitor and analyseproduct performance,identifyingareas for improvement and making data-driven decisions.Coordinateproduct launches, ensuring effective communicationtointernal customers and stakeholders.Stayup-to-datewith industry best practices and trends in product management,technologyand user experience.Work with the other members of theTechnology ServicesProductChapter to share knowledge, bestpracticesand develop as a team – as aProduct Owner,you willcoach,and mentorAssociate POsto support their careerdevelopment.Activelyparticipatein the widerproduct managementcommunity to aid continuous learning, innovation, bestpracticeand alignment with Hiscoxengineeringteams.Required skills/experiencePrior experience working with Technology Infrastructuretools,systemsand platforms.Prior experience in a product-related role or environment– working in Agile delivery teams, managing a backlog to ensure business value is prioritised,deliveredand embedded.An aptitude for customer centric problem solving and challenging the status quo.Relevant qualifications (e.g. Certified Scrum Product Owner).Experience working with Agile collaboration (e.g. Jira, Confluence, etc.) and product management tools.Experience of writing business requirements that can be picked up by engineers and implemented.Detail-oriented with a focus on quality and delivering value to customers.Detailed understanding ofAgile methodologies(Kanban, Lean, Scrum)and product management frameworks.Excellent written and verbal communication skills, with the ability to effectively convey complex ideas to both technical and non-technical stakeholders.Ability to work collaboratively in a fast-pacedenvironment and adapt to changing priorities(dealing with any associated conflict due to competing priorities).Demonstrable analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions.Highly organised, with the ability to prioritisetasks and meet deadlines.BeneficialexperienceKnowledge of implementing and managing End User Experience technologies and tools is preferredDemonstrable experience of‘lean thinking’–continuously looking to minimise waste and drive efficiency.About HiscoxAt Hiscox we care about our people. We hire the best people for the work, andwe’recommitted to diversity and creating a truly inclusive culture, which we believe drives success.We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out howthey’llwork together.We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Weanticipatethe successful candidate for this role will be in the office(insert here)per week, on average, you will discuss this as part of your Team Charter.This modern way of working has contributed to impressive employee engagement scores across Hiscox and meanswe’redelivering even better solutions for our Hiscox Colleagues.As an international specialistinsurerwe are far removed from the world of mass market insurance products.Insteadwe are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantlyseekto evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.You can follow Hiscox on LinkedIn,Glassdoorand Instagram (@HiscoxInsurance)

    Apply now for further information#LI-TH1
    Work with amazing people and be part of a unique culture Read Less
    Apply Now

  • Product Owner  

    Hiscox
    - London
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox Position:Produc... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     Position:Product OwnerReportingto:Product Manager -EUXLocation:York,ColchesterorLondonType:PermanentBand:IIInTechnology Services, our collective goal is to deliver andmaintainbest-in-class, innovative infrastructure solutions that are sustainable,resilientand inclusive. We do this by understanding the needs of our Hiscox colleagues so that we can create and tailor the tools and services that enable them to deliver on their goals. And this increases our competitive advantage in market. We work within an Agilemethodology, because that helps us to deliver the right solutions quickly and accurately. It also means that we have the flexibility to pivot and adapt our work, through iterative testing with our Hiscox colleagues. We communicate and collaborate effectively with each other every day. This ensures that each of us knows what we need to achieve. And we take individual and team accountability for ensuring that everything we deliver brings value to our business.We’redriven to innovate through technology,we’revalued for our skills, our work is varied, andwe’reencouraged to take every opportunity to develop and grow. InTechnology Services, we set you up to succeed, the rest is up to you. TheProduct Owner roleWe’relooking foraProduct Owner (PO)to join ourTechnology Servicesteam, working withinourEUXvaluestreamtodrive the development and improvement of our products.This is an extremely variedrole and will include (but is not limited to) the following activities:Developand executethe product roadmap, ensuring alignment with thevalue stream OKRs.Conduct workshops and analysis activities to design and defineappropriate deliveryiterations– gather requirements, assess value, ensure work is prioritised and focused on delivering maximum value for ourcolleagues.Writeclear and concise user stories, acceptancecriteriaand product specifications.Prioritise and manage the product backlog, ensuring it ismaintainedand refined.Work with the Agile Delivery Lead/s(ADLs)to ensure there is a steady flow of work for the squad/s aligned to the product roadmap.Createand owndashboards to track metrics, utilisethedata to inform future backlog items that target waste and inefficiency.Be the first point of contact for thesquad/sto answerany product relatedquestions, clarify requirements andsupport the ADL toremove blockers.Act as the voice of the customerto ensureeveryone understands the business value of thebacklog items.Working with the ADL to coordinate andparticipateallAgile ceremoniesfor the product– stand-ups, refinement,planningand retrospectives.Provide feedback on the product roadmap,resolvingrisks, issues and blockers raised by thesquad/s– escalating to theProduct Manageras needed.Reporton actual vs. expected progress and any knock-on impact to the product roadmap.Manage key stakeholder relationships and communicate effectively to keep them informed.Monitor and analyseproduct performance,identifyingareas for improvement and making data-driven decisions.Coordinateproduct launches, ensuring effective communicationtointernal customers and stakeholders.Stayup-to-datewith industry best practices and trends in product management,technologyand user experience.Work with the other members of theTechnology ServicesProductChapter to share knowledge, bestpracticesand develop as a team – as aProduct Owner,you willcoach,and mentorAssociate POsto support their careerdevelopment.Activelyparticipatein the widerproduct managementcommunity to aid continuous learning, innovation, bestpracticeand alignment with Hiscoxengineeringteams.Required skills/experiencePrior experience working with Technology Infrastructuretools,systemsand platforms.Prior experience in a product-related role or environment– working in Agile delivery teams, managing a backlog to ensure business value is prioritised,deliveredand embedded.An aptitude for customer centric problem solving and challenging the status quo.Relevant qualifications (e.g. Certified Scrum Product Owner).Experience working with Agile collaboration (e.g. Jira, Confluence, etc.) and product management tools.Experience of writing business requirements that can be picked up by engineers and implemented.Detail-oriented with a focus on quality and delivering value to customers.Detailed understanding ofAgile methodologies(Kanban, Lean, Scrum)and product management frameworks.Excellent written and verbal communication skills, with the ability to effectively convey complex ideas to both technical and non-technical stakeholders.Ability to work collaboratively in a fast-pacedenvironment and adapt to changing priorities(dealing with any associated conflict due to competing priorities).Demonstrable analytical and problem-solving skills, with the ability to gather and interpret data to make informed decisions.Highly organised, with the ability to prioritisetasks and meet deadlines.BeneficialexperienceKnowledge of implementing and managing End User Experience technologies and tools is preferredDemonstrable experience of‘lean thinking’–continuously looking to minimise waste and drive efficiency.About HiscoxAt Hiscox we care about our people. We hire the best people for the work, andwe’recommitted to diversity and creating a truly inclusive culture, which we believe drives success.We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out howthey’llwork together.We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Weanticipatethe successful candidate for this role will be in the office(insert here)per week, on average, you will discuss this as part of your Team Charter.This modern way of working has contributed to impressive employee engagement scores across Hiscox and meanswe’redelivering even better solutions for our Hiscox Colleagues.As an international specialistinsurerwe are far removed from the world of mass market insurance products.Insteadwe are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantlyseekto evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.You can follow Hiscox on LinkedIn,Glassdoorand Instagram (@HiscoxInsurance)

    Apply now for further information#LI-TH1
    Work with amazing people and be part of a unique culture Read Less
    Apply Now

  • Programme Manager - Underwriting Tech Transformation  

    Hiscox
    - London
    Apply Now
    Job Type:PermanentBuild a brilliant future with Hiscox Tech Transforma... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     Tech Transformation – Programme Manager–UnderwritingReporting to:CTO - TransformationLocation:London, (open to York or Colchester)The organisation is currently undergoing a significant transformation as a core pillar of the Hiscox 2030 strategy, designed to make the organisation scalable, efficient, and increasingly customer-centric by modernising operations and embedding a “One Hiscox” mindset. It underpins the broader growth ambitions and is delivered through multiple strategic initiatives.
    TheTechnology Transformationenables 70% of these initiatives and contributes over half of the programme’s projected benefits. Led by the Technology Transformation Office, it enables digital trading, augmented underwriting, unified data ecosystems, and automation—unlocking speed, intelligence, and cost savings while reshaping how Hiscox works and grows.The RoleThe Tech Transformation Programme Manager will report directly to the CTO - Transformation and hold end-to-end accountability for leading and deliveringthe technology enabled initiatives within theUnderwritingdeliverypillar within a multi-year, business wide change initiative. Acting asa central pointof programme leadership and coordination, you will drive strategic alignment, oversee programme delivery, and ensure the realisation of transformation outcomes that support the organisation’s long-term goals.Key ResponsibilitiesProvide overall programme leadership, setting direction, priorities and managing resources across all stages of the technology transformation lifecycle.Engage,influenceand collaborate with executive committee members and senior stakeholders to secure buy-in and alignment with the technology transformation deliveryobjectivesand approach.Drive innovation and technical excellence across the programme ensuring solutions are robust andfuture-ready.Managethe delivery pillarbudgetof $30m+,monitorfinancial performance and ensure commercial value is delivered throughout the programme.Champion a culture of delivery excellence, ensuring milestones, quality standards and desired outcomes are consistently achieved.Build and lead an effective delivery team made up of technical specialists and delivery professionals, based on the needs of the programme.Identifyrisks and proactively manage issues, adapting plans as needed tomaintainmomentum and minimise disruption.Foster a collaborative, inclusive environment, supporting continuous improvement and the development of team members.Represent the organisation externally as a trusted ambassador for technology transformation.Candidate ProfileOutstanding stakeholder management and influencing skills, comfortable operating at all levels and with all stakeholders. Proven experience in delivering large-scale, complex technology transformation programmes, ideally inimplementingingestion capability and data access to automate intake and triage processes with tools that allow for adaptation to product line or country with pricing and modelling.Insurance or Financial Services experience is highly desirable.Strong commercial acumen and demonstrablefinancial managementexperience, with a relentless focus on outcomes and quality.Resilient, adaptable, and forward-thinking, with a passion for innovation and future-focused solutions.Personal commitment to inclusivity, continuouslearningand the development of others.Company descriptionHiscox is a diversified international insurance group with a powerful brand, strong balancesheetand plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices. Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful consumer brand. Hiscox iscomprisedof the following business lines:London MarketReinsurance & Insurance Linked Securities(ILS)Retail:Hiscox USAHiscox UKHiscox EuropeFor thefinancial year2023GWP grew to $4.6bn, withprofit before taxgrowing to $625m.Hiscox’s Purpose: “We give people and businesses the confidence to realise their ambitions.Diversity & Benefits At Hiscox we care about our people. We hire the best people for thejobandwe’recommitted to diversity and creating a truly inclusive culture, which we believe drives success. Working lifedoesn’talways have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a4 weekpaid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.#LI-AS1#LI-Hybrid
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  • Data Product Manager  

    Hiscox
    - London
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    Job Type:PermanentBuild a brilliant future with Hiscox About the Hisco... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     About the Hiscox Data, Analytics, and AI TeamThe Hiscox Global Data, Analytics, and AI Team is applying data-powered innovation across the organisation to deliver tangible commercial value through business growth and efficiency. The team consists of a central function setting strategy, Business Unit teams providing execution capacity, and technology providing for Data Engineering and ML Operations services.We empower colleagues through a company-wide data fluency programme and a data-driven, insight-led, customer-centric culture. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do.The RoleThe Data Product Manager (Band 3b) is a key leadership role within the Global Data Function. Responsible for setting the product strategy and detailed roadmap for Data Products within a given domain. Acting as the intersection between business strategy, technology, and user needs, this role ensures that data products deliver tangible value, are aligned with stakeholder expectations, and adhere to industry best practices. This role is also responsible for matrix management of delivery teams and the ongoing coaching and mentoring of business stakeholders in both the value of data and how to identify opportunities to improve it.Key Responsibilities· Product Strategy & Vision: Define and communicate a clear vision for data products, setting strategic goals that align with business objectives and market opportunities.· Stakeholder Engagement: Collaborate with internal teams (e.g., engineering, analytics, marketing) and external partners to understand requirements, prioritise initiatives, and manage expectations.· Product Development Lifecycle Management: Lead cross-functional teams through ideation, design, development, testing, and deployment of data products, ensuring timely delivery and quality standards.· Data Culture: Ensure that data driven insights and data innovation is data product adoption, working to unblock data culture adoption challenges· Data Governance & Compliance: Ensure products comply with data privacy regulations (such as GDPR), maintain data quality, and adhere to governance best practices.· Performance Monitoring & Optimisation: Track product performance using key metrics, conduct regular reviews, and implement enhancements based on data-driven insights.· Communication & Documentation: Produce clear documentation, reports, and presentations for stakeholders, ensuring transparency and alignment throughout the product lifecycle.Person Specification· Technical Proficiency: Familiarity with data architectures, analytics platforms, and emerging technologies (e.g., AI, machine learning).· Business Acumen: Strong understanding of commercial strategies, market trends, governance frameworks and competitive landscapes.· Analytical Thinking: Ability to interpret complex data sets, derive actionable insights, and inform product decisions.· Project Management: Skilled in Agile methodologies, project planning, and cross-functional team leadership.· Communication Skills: Excellent written and verbal communication, with the ability to tailor messages for technical and non-technical audiences.· Problem-Solving Mindset: Proactive approach to identifying challenges and implementing effective solutions.Nice to Have· Knowledge or experience of Insurance industry.· Experience configuring with Jira, Confluence or similar collaboration tools.Diversity & BenefitsAt Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.#LI-TH1
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  • Technical Data Ecosystem Product Manager  

    Hiscox
    - London
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    Job Type:PermanentBuild a brilliant future with Hiscox Company descrip... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     Company descriptionHiscox is a diversified international insurance group with a powerful brand, strong balance sheet and plenty of room to grow. Listed on the London Stock Exchange and headquartered in Bermuda (with the bulk of group leadership sitting in London), Hiscox has over 3,000 staff across 14 countries and 34 offices. Structured by geography and product, Hiscox’s long-held business strategy has helped them grow from a niche Lloyd’s underwriter to an international insurance group with a powerful consumer brand.Hiscox’s Purpose: “We give people and businesses the confidence to realise their ambitions” The RoleHiscox intends to operate a Data Mesh architecture for supporting Analytics and Integrations across the group. This will be known as “the data ecosystem”. The Ecosystem is being established in 2026 and this role will be a key part of its establishment as well as ongoing maintenance.The Ecosystem Product Manager (Band 3b) is a key leadership role within the Global Data Function. Responsible for setting the product strategy and detailed roadmap for the Data Ecosystem, ensuring the Ecosystem is capable of meeting both present and future Analytics, AI and Integration needs.The role is responsible for ensuring that the Ecosystem is kept evergreen, working with data engineering leads to adopt product changes from Vendors in the ecosystem. The role is also responsible for identifying where changes in the underlying technology may drive a need to change engineering standards.Acting as the intersection between engineering teams, architecture and data this role ensures that the Ecosystem roadmap delivers tangible benefits, is aligned with stakeholder expectations, and adheres to industry best practices. This role is also responsible for matrix management of delivery teams and the ongoing coaching and mentoring of stakeholders in best practice environments, release management, deployment, estimating and testing.The strategic data platform will be built on GCP. As Hiscox uses a federated model with platforms in Databricks and Snowflake, this role requires strong GCP experience and familiarity with Databricks and/or Snowflake.Key ResponsibilitiesProduct Strategy & Vision: Define and communicate a clear vision for data ecosystem, setting strategic goals and roadmap that align with business objectives and market opportunities.Stakeholder Engagement: Collaborate with stakeholders (e.g. business, software engineering, architecture, data) to understand requirements, prioritise initiatives, and manage expectations.Strategic partnerships: Work with 3rd parties to generate fresh perspectives and also ensure successful delivery partnerships.Product Development Lifecycle Management: Lead cross-functional teams through ideation, design, development, testing, and deployment of data products, ensuring timely delivery and quality standards.Data Culture: Support the Data Engineering Chapter, ensuring technical blockers to good data culture are resolved within the roadmapData Governance & Compliance: Ensure compliance with data privacy regulations (such as GDPR), data quality management practice are embedded in ecosystem design.Performance Monitoring & Optimisation: Track product performance using key metrics, conduct regular reviews, and implement enhancements based on data-driven insights.Communication & Documentation: Produce clear documentation, reports, and presentations for stakeholders, ensuring transparency and alignment throughout the product lifecycle.Backlog Management: Own, refine, and prioritize the data ecosystem product backlog (features, tasks, improvements) based on business value, technical needs, and stakeholder input as well as encouraging user adoption for new features.Cost Optimisation: Establish a value driven FinOps framework in collaboration with engineering (who build), finance (who budget) and business (who own the products) Key Requirements / Person Specification Technical Proficiency:Deep hands‑on expertise with GCP data and analytics services (BigQuery, Dataflow, Pub/Sub, IAM, monitoring), plus working knowledge of Databricks and/or Snowflake in federated enterprise environments.Strong understanding of modern data architectures including Data Mesh, event-driven patterns, API‑based data products, and cloud‑native engineering standards.Good working knowledge of emerging technologies e.g. AI and Machine LearningBusiness Acumen:Strong understanding of commercial strategies, market trends, governance frameworks and competitive landscapes.Analytical Thinking:Ability to interpret and analyse complex operational, and financial datasets to inform product decisions, prioritisation and derive actionable insights.Product and Project Management:Experience delivering regulated, cloud‑based data platforms.Proficiency in Agile product delivery, backlog management, roadmap ownership, and leading matrixed teams of engineers, analysts, and architects.Strong vendor and partner management skills, supporting platform upgrades, licensing, product enhancements, and technical enablement.Communication Skills:Exceptional communication skills, able to translate technical concepts for non‑technical stakeholders and align diverse teams behind a clear product vision.Problem-Solving Mindset:Proactive problem‑solver, able to identify and address platform risks, tech debt, cost inefficiencies, and blockers to robust engineering and data culture.Nice to HaveKnowledge or experience of Insurance industry.Experience leveraging Jira, Confluence or similar collaboration tools to support multi-disciplinary geographically spread teamsDiversity & Benefits At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance. This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more. #LI-TH1
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  • Customer Sales Representative - Direct Art and Private Client  

    Hiscox
    - York
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    Job Type:PermanentBuild a brilliant future with Hiscox About Hiscox UK... Read More
    Job Type:PermanentBuild a brilliant future with Hiscox
     About Hiscox UK Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.About Hiscox Trading Operations TeamWe are proud to be a leader in Specialist Insurance. In essence, we sell trust - a promise to be there if the worst happens, our role is to make insurance as easy as possible. Famous for doing insurance better is one of our strategic drivers: We aim to provide an exceptional experience for our customers, ensuring they are well taken care of when they need us most. This commitment is how we continue to grow as a business. You will be part of a diverse team, where you celebrate and support each other’s successes. This challenging and rewarding role is part of our Direct Art and Private Client team based in York. What you will be doing:Selling Home and Contents insurance to customers, having great conversations to understand their needs and requirements. Identifying opportunities to cross sell and up sell our product line, based on customers' needs. Speaking to existing customers and resolving their queries, through both phone and email. You will have individual targets, which you are accountable for achieving. These are balanced between sales, quality and customer satisfaction while managing your time. You will become an expert in our technical products and our IT systems Participating in weekly team meetings and huddles to discuss problem solving, as well as reviewing your individual and team performance. Working with other teams across the contact centre to provide good outcomes for our customers and Hiscox. Our trainers will spend 3 weeks helping you build your knowledge of our products and systems. The training is varied and includes online and self-learning. After training, you will move into an Academy to further strengthen your skills for another 4 weeks. So why choose Hiscox? We offer a great environment with brilliant benefits, so here are some of our favourite ones with full details to follow: 25 days holiday, (increasing after 3 years up to 28 days), with opportunity to buy up to 5 extra days holiday per year. 2 ‘Hiscox’ Days – Take time off for birthdays, celebrations or family time, or to simply binge watch a new season of your favourite show Annual Bonus Scheme£350 towards a gym or sports membership of your choice £300 festive hamper (choose from luxury food, premium wine or shopping vouchers) Simply Health Medical coverage Sharesave Scheme – allowing you to invest in Hiscox Pension, critical illness cover, life assurance Once fully trained and proficient in the role, you may have the opportunity to work up to 2 days a week from home. Are you the right person? You enjoy speaking to people and providing a great customer experience is important to you. You work well in autonomous environment and enjoy taking on extra responsibilities as you grow into the roleYou are driven, highly productive and a team player, who is receptive to feedback and always striving to improve. You are resilient and don’t shy away from problems or challenges. Beating and surpassing business goals is what gets you out of bed in the morning. Sales experience is desirable, as well as previous experience in hitting targets. This role is 35 hours per week, 9-5pm, Monday to Friday 
     Diversity and flexible working at Hiscox At Hiscox we care about our people. We hire the best people for the job, and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. #LI-TH1
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