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    Director, Sales Enablement Training (Dynamics CRM), London or UK other  

    HH Global
    - London
    Apply Now
    Purpose of the JobThis exciting new role with HH Global is to drive me... Read More
    Purpose of the JobThis exciting new role with HH Global is to drive measurable improvement in commercial performance by working closely with senior Client Engagement (account management) colleagues to embed consistent, high-quality use of Microsoft Dynamics (CRM) and all associated integrations, Engage (our consultative selling framework) and the Growth team's operating model / ways of working.This role sits within the global training team, with projects and focus prioritized and performance-managed by the Growth function to ensure full alignment with commercial objectives.You can be located anywhere within the UK, but you must be willing to travel for business as required and be present in our London office when necessary.Key ResponsibilitiesDrive growth discipline (not just training)Embed consistent, high-quality use of CRM, Engage, and Growth processes across client engagement, business development, and marketing teamsActively identify gaps in usage, behavior, and understanding, and intervene to resolve themChallenge poor practice and drive adoption of best-in-class growth behaviorsCRM adoption, quality + commercial useEnsure Microsoft Dynamics is used as a commercial tool, not an administrative systemDrive improvements in pipeline quality and completeness, forecasting accuracy and opportunity management disciplineProvide hands-on guidance and coaching to teams on how CRM supports real growth outcomesEngage framework facilitationFacilitate the practical application of Engage in live opportunities and account developmentSupport teams in embedding qualification discipline, value-based selling and structured deal progressionEnsure Engage is actively used in priority pursuits, not just understood in theoryGrowth operating model + RACI enablementTranslate the growth RACI into practical, usable guidance for teamsRemove confusion around roles, responsibilities and decision-makingIdentify breakdowns in ways of working and escalate systemic issuesTargeted training + enablementDesign and deliver focused, role-based training and enablement interventions aligned to business prioritiesPrioritize high-impact areas including strategic pursuits, underperforming regions or teams and new process or system rolloutWork with content creation teams to ensure materials are practical, relevant and actionableOngoing first-line supportAct as a first-line Microsoft Dynamics (and all associated integrations) subject matter expert, providing ongoing user support (for example “How do I do this?”) and ongoing guidance on best practice usage Insight + continuous improvementMonitor adoption metrics across CRM and Engage to identify performance gapsUse data to inform interventions and improvement plansProvide structured feedback to growth, sales enablement, and operations on systemic issuesWhat success looks likeCRM reflects accurate, consistent, decision-ready commercial dataEngage is actively used in priority deals, influencing win strategy and progressionGrowth teams demonstrate clear, consistent ways of working aligned to RACIMeasurable improvement in pipeline quality, deal progression discipline and win rate (as a contributing factor)Knowledge, Skills + ExperienceCommercial and growth understandingStrong understanding of sales processes, pipeline management, and growth functionsAbility to connect systems, behaviors and commercial outcomesCRM expertiseStrong, hands-on experience with Microsoft Dynamics 365 and core CRM conceptsExperience driving and supporting CRM adoption in complex, multi-region environmentsFacilitation and behavior changeConfident facilitation skills with the ability to influence senior stakeholdersProven ability to change behaviors, not just deliver trainingOperational thinkingStrong understanding of governance, ways of working and process designAbility to translate complexity into practical, actionable guidance #LI-PL1#LI-HybridPayTypeSalary Read Less
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  • H

    Senior Financial Accountant, Manchester  

    HH Global
    - Manchester
    Apply Now
    Purpose of the jobThis is an exciting opportunity to take accountabili... Read More
    Purpose of the jobThis is an exciting opportunity to take accountability for one of our EMEA entities and be responsible for the accuracy of all transactions that take place within those ledgers, the timely completion of relevant analysis, and reporting to the standards set by Group control frameworks.You will also be responsibility for the monthly management accounts, supporting notes, analysis and monthly balance sheet reconciliations.  You'll work with external third-party accountants on compliance issues to ensure on time filings and compliance with the local country central authorities.The role can be based on a blended / hybrid basis from any of our UK offices.Key responsibilitiesOwnership of the ledger for a HH Global legal entity within the EMEA region (c60m EUR pa)Preparation of monthly Management Accounts for the entity in line with Group reporting calendar and deadlinesEnsure the monthly P+L accurately reflects performance and that the balance sheet always accurately reflects the financial position of the companiesProvide relevant analysis and commentary on key variances and trendsEnsure the balance sheet for each company is fully reconciled on a monthly basis, ensuring accurate understanding and explanation of reconciling itemsMonthly calculation and reporting of KPIs and other reports with commentaryOngoing monitoring and reporting of cash flow, including forecasting and managing cash requirements.Ensure HH Global finance processes are followed, and our minimum control framework is fully adopted and adhered to includingMonitoring and approval of Accounts Payable processing and paymentsReview and approval of Payroll processes; including monthly payment cycle and required local statutory submissionsMonitoring of Accounts Receivable process accuracy and performanceProactive identification of business and financial risks and escalation to key stakeholdersWork with the Group Finance and Tax + Treasury teams, as well as third party in country accountants and auditors to ensure timely and accurate completion of our local and Group statutory requirementsInvolvement in forecast and budget cycles, supporting business management particularly regarding local corporate overheadsAct as liaison between local stakeholders and the Group and Regional finance teams, including query resolution, and undertaking ad hoc projectsKnowledge, skills + experienceACA, ACCA, CIMA or equivalent professional accounting qualification (mandatory)Newly qualified or some post qualification experience in financial accounting, audit, or shared servicesExperience in a Big 4 or Top 10 accounting firm would be idealPrevious experience in a similar scale role and a track record of high performanceExperience with relevant financial systems; including familiarity with financial ledger and reporting platformsGood understanding of general accounting processes and controlsSufficient understanding of general accounting and tax matters to act as an effective liaison between subject matter experts and business colleaguesExcellent communication skills - able to clearly and concisely articulate relevant information to stakeholders and quickly grasp information providedStrong interpersonal skills with the ability to build effective working relationships across functions and geographiesOrganized and proactive - able to work independently and as part of a teamNaturally curious - keen to expand understanding and to appropriately question established practices#LI-EL1#LI-HybridPayTypeSalaryEmploymentIndicatorRegular Read Less
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  • H

    Senior Financial Accountant, Wakefield  

    HH Global
    - Wakefield
    Apply Now
    Purpose of the jobThis is an exciting opportunity to take accountabili... Read More
    Purpose of the jobThis is an exciting opportunity to take accountability for one of our EMEA entities and be responsible for the accuracy of all transactions that take place within those ledgers, the timely completion of relevant analysis, and reporting to the standards set by Group control frameworks.You will also be responsibility for the monthly management accounts, supporting notes, analysis and monthly balance sheet reconciliations.  You'll work with external third-party accountants on compliance issues to ensure on time filings and compliance with the local country central authorities.The role can be based on a blended / hybrid basis from any of our UK offices.Key responsibilitiesOwnership of the ledger for a HH Global legal entity within the EMEA region (c60m EUR pa)Preparation of monthly Management Accounts for the entity in line with Group reporting calendar and deadlinesEnsure the monthly P+L accurately reflects performance and that the balance sheet always accurately reflects the financial position of the companiesProvide relevant analysis and commentary on key variances and trendsEnsure the balance sheet for each company is fully reconciled on a monthly basis, ensuring accurate understanding and explanation of reconciling itemsMonthly calculation and reporting of KPIs and other reports with commentaryOngoing monitoring and reporting of cash flow, including forecasting and managing cash requirements.Ensure HH Global finance processes are followed, and our minimum control framework is fully adopted and adhered to includingMonitoring and approval of Accounts Payable processing and paymentsReview and approval of Payroll processes; including monthly payment cycle and required local statutory submissionsMonitoring of Accounts Receivable process accuracy and performanceProactive identification of business and financial risks and escalation to key stakeholdersWork with the Group Finance and Tax + Treasury teams, as well as third party in country accountants and auditors to ensure timely and accurate completion of our local and Group statutory requirementsInvolvement in forecast and budget cycles, supporting business management particularly regarding local corporate overheadsAct as liaison between local stakeholders and the Group and Regional finance teams, including query resolution, and undertaking ad hoc projectsKnowledge, skills + experienceACA, ACCA, CIMA or equivalent professional accounting qualification (mandatory)Newly qualified or some post qualification experience in financial accounting, audit, or shared servicesExperience in a Big 4 or Top 10 accounting firm would be idealPrevious experience in a similar scale role and a track record of high performanceExperience with relevant financial systems; including familiarity with financial ledger and reporting platformsGood understanding of general accounting processes and controlsSufficient understanding of general accounting and tax matters to act as an effective liaison between subject matter experts and business colleaguesExcellent communication skills - able to clearly and concisely articulate relevant information to stakeholders and quickly grasp information providedStrong interpersonal skills with the ability to build effective working relationships across functions and geographiesOrganized and proactive - able to work independently and as part of a teamNaturally curious - keen to expand understanding and to appropriately question established practices#LI-EL1#LI-HybridPayTypeSalaryEmploymentIndicatorRegular Read Less
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  • Director, Sales Enablement _ London  

    HH Global
    - Greater London
    Apply Now
    Purpose of the jobYou would be responsible for leading the enablement... Read More
    Purpose of the jobYou would be responsible for leading the enablement environment, standards and operating discipline that allow Growth and Commercial teams to pursue priority opportunities with greater clarity, consistency and effectiveness. The role operates at Director level by leading enterprise-wide projects, using insight to improve strategic approach, engaging credibly with C-Suite and VP stakeholders, influencing without authority, managing team capacity in a matrix environment and building scalable capability across the function. The role will be actively involved in live pursuits, but is a strategic growth enabler, not a commercial owner. It does not own revenue, account strategy, final pursuit strategy, solution design, commercial approvals or bid/no-bid decisions. Its value is created through governance, capability building, operating cadence, insight, content standards, technology adoption and practical mobilization of Sales Enablement support.You'll partner with Growth and Commercial leadership to embed the frameworks, governance, content, insight, tools and ways of working that improve pursuit quality, qualification discipline, sales productivity and scalable growth execution. You'll ensure that agreed strategies can be translated into practical enablement activity, clear operating rhythms and consistent high-quality outputs across teams and regions. The role will operate on a blended / Hybrid basis and you'll need to be able to access our head office in Bishopsgate, London.Key responsibilities Enterprise enablement leadership: Lead strategic Sales Enablement projects, support for live growth opportunities and workstreams that improve how Growth and Commercial teams qualify, prepare, pursue and convert priority opportunitiesIntake, triage and qualification: Act as the primary point of intake for support requests from aligned VP and Client Engagement communities, completing the initial assessment, right-to-win discussion, pipeline alignment check and support brief before partnering with the Director, Global Bid Management to confirm capacity, available resource, allocation options or escalation routesFrameworks, standards and ways of working: Champion and embed enablement frameworks, standards and best practice across pursuit governance, content usage, sales tools, opportunity preparation and team operating discipline. Work with Director, Global Bid Management on any process or framework improvements so that they are deployed globally and team approach remains consistentOperating cadence and governance: Establish and run practical operating rhythms, including opportunity reviews, portfolio visibility, pursuit checkpoints, communities of practice, capability sessions and feedback loopsInsight-led improvement: Use pipeline, CRM, win/loss, content, adoption and stakeholder insight to identify performance gaps, improve strategic approach and prioritize enablement interventionsExecutive and senior stakeholder engagement: Engage confidently with C-Suite, CCO, VP and senior commercial stakeholders, including contributing to leadership forums, presenting recommendations and influencing decisions without direct authorityTeam and capacity management: Collaboratively deploy team capacity, reviewing priorities and contribution within a matrix environment, ensuring effort is focused on the highest-value activity and that responsibilities are clearly ownedContent, tools and technology adoption: Promote effective use of approved content, templates, sales technology and AI-enabled workflows, ensuring adoption supports quality, efficiency, governance and user confidenceCapability development and coaching: Build capability across the Sales Enablement function and wider commercial community through coaching, guidance, learning frameworks, skills matrix alignment and targeted development activityConstructive challenge and continuous improvement: Challenge assumptions, expose gaps and drive action where ways of working, content quality, governance, data discipline or stakeholder behaviors prevent stronger commercial outcomes Knowledge, skills + experience Extensive experience in sales enablement, commercial excellence, growth operations, bid management, content enablement or a related enterprise growth functionProven ability to lead strategic, cross-functional projects or enterprise-wide workstreams with clear scope, governance, ownership, stakeholder alignment and measurable outcomesStrong understanding of growth, pursuit and pipeline mechanics, including qualification discipline, right-to-win thinking, CRM hygiene, stage progression, win/loss learning and opportunity conversionConfident C-Suite, CCO and VP-level engagement, with the ability to present clearly, influence direction, challenge assumptions and build alignment without relying on formal authorityStrong commercial judgement, with the ability to understand pricing logic, risk trade-offs, value propositions, solution implications and client decision drivers without owning commercial approvals or solution designExperience building scalable frameworks, standards, playbooks, operating cadences, communities of practice or capability programs across multiple stakeholder groups or regionsAbility to use insight and data to diagnose performance gaps, prioritize interventions and translate recommendations into practical action, ownership and follow-throughStrong written, verbal and presentation skills, including the ability to tailor messages for executive, commercial, operational and enablement audiencesExperience managing priorities, capacity and delivery through a matrix team, including offshore or distributed support models where relevantStrong understanding of sales content systems, collaboration tools, CRM platforms, AI-enabled workflows and adoption challenges in a commercial environmentTrack record of coaching, developing and raising capability across teams, with clear alignment to role levels, skills matrices and performance expectationsPragmatic leadership style, balancing strategic judgement with hands-on intervention when momentum, quality, governance or stakeholder alignment is at risk What success looks likeStronger operating disciplineImproved pursuit qualityIncreased adoption of agreed sales enablement tools and contentClearer qualification behaviorsBetter visibility of growth activityMore consistent stakeholder engagementHigher capability maturity across the Sales Enablement function#LI-PL1#LI-HybridPayTypeSalary Read Less
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  • Group Account Director (Technology Portfolio Lead), UK any  

    HH Global
    - Greater Manchester
    Apply Now
    Purpose of the jobThis is a senior portfolio leadership role responsib... Read More
    Purpose of the jobThis is a senior portfolio leadership role responsible for leading, growing and managing a complex multi-client, multi-market portfolio across the Technology sector.Reporting to a SVP Client Engagement, the role will act as the senior lead for a client portfolio in Europe, providing client continuity, commercial ownership and regional leadership. The position is UK based, reflecting the concentration of the portfolio's highest client spend and the need to provide direct leadership to our teams, strengthen market presence, drive growth across emerging sector opportunities, and ensure effective development of our creative proposition within the UK market.The role carries accountability for client strategy, commercial performance, growth delivery, senior stakeholder engagement and leadership of senior account teams across the region. You will bring significant experience managing large-scale, multi-market client portfolios, ideally with exposure to $75m+ annual revenue or equivalent commercial complexity.This is a senior leadership role, but it requires a hands-on operator. You'll need to be comfortable moving between strategy and execution, working directly with account leads, clients, finance, operations and delivery teams to remove blockers, protect performance and convert opportunities into growth. The position offers a rare opportunity to take senior ownership of a Technology portfolio at a pivotal stage of HH Global’s growth.This UK-based role will provide the regional leadership required to protect and grow key client relationships, strengthen commercial performance, and support the next phase of Technology sector expansion. A strong UK presence is essential to drive growth across our new sector opportunities, alongside managing the advancement of the local teams based in market.Key responsibilitiesStrategic Portfolio Leadership + GrowthDefine and lead portfolio-wide client strategies across the client group, ensuring alignment with global client objectives and long-term business prioritiesDevelop and execute organic growth plans across priority accounts, including whitespace mapping, stakeholder expansion, service-line penetration, and strategic account developmentLead and support RFP, pitch, and proposal activity, driving successful conversion of new business opportunities and expansion of existing client relationshipsIdentify and unlock opportunities across marketing operations, creative production, retail execution, experiential, digital, procurement, data, measurement, and technology-enabled servicesAct as a strategic advisor to senior client stakeholders, shaping long-term transformation roadmaps and business outcomesDeliver measurable revenue growth, portfolio expansion, and margin improvement across complex client environmentsExecutive Client Leadership + Stakeholder ManagementBuild trusted relationships with executive and C-suite stakeholders across global, regional, and local client organizationsEstablish HH Global as a strategic partner by proactively advising, influencing, and challenging senior stakeholders to drive business valueCreate and maintain executive engagement plans that strengthen senior sponsorship and unlock growth opportunitiesLead governance structures and executive business reviews across the portfolioRepresent HH Global in senior client governance forums, executive business reviews, planning sessions and selected industry engagementsTransformation + Integrated Delivery LeadershipOversee integrated delivery models across multiple markets, ensuring consistent quality, governance, compliance, and performanceDrive operational excellence through innovation, optimization, automation, and continuous improvement initiativesEnsure successful execution across global, regional, and local teams while maintaining a strong focus on business outcomes and client valueBalance strategic transformation priorities with operational delivery excellenceLeadership + Organizational ManagementLead, mentor, and develop senior account leaders and portfolio leadership teams across multiple marketsFoster a high-performance culture focused on accountability, collaboration, succession planning, and talent developmentDrive alignment across global, regional, and local teams to ensure consistent client experience and portfolio performanceEstablish a clear operating cadence across the client portfolio, including account reviews, growth tracking, escalation management, financial performance, delivery risk and leadership alignmentCommercial + Financial Leadership Own portfolio P&L performance across EMEA, including revenue, contribution, profitability, forecasting, budgeting, and long-term planningDevelop and defend commercial plans, investment cases, restructuring proposals, growth strategies, and resource modelsDrive margin optimization and operational efficiency while maintaining service excellence and client satisfactionOversee financial governance, contractual performance, pricing strategy, and commercial risk managementPartner with Finance and Executive Leadership to ensure sustainable portfolio growth and profitabilityStay close to the commercial detail of priority accounts, ensuring forecasts, risks, opportunities, margin improvement plans and client investment cases are understood and actively managed Senior Internal LeadershipAct as a senior business leader within HH Global, contributing to broader organizational strategy and performanceSupport strategic initiatives that strengthen HH Global's global account management model and market-leading client partnershipsContribute to leadership forums, succession planning, organizational design, and business transformation initiativesKnowledge, skills + experienceStrategic Portfolio Leadership + GrowthStrong understanding of EMEA market dynamics, with a focus on the UK market, including regional complexity, governance requirements and local market executionExperience operating within global account structures, balancing global strategy, regional governance and local market deliveryProven capability in developing and embedding innovative creative propositions to strengthen market positioning across the UK and a varied client portfolioPortfolio + Commercial LeadershipSignificant experience leading complex multi-market client portfolios, ideally £50m+ / $75m+ annual revenue responsibilityDemonstrated success delivering portfolio growth, client transformation, and commercial expansion at scaleProven track record managing large and complex P&L structures with accountability for revenue, contribution, profitability, and growthStrong experience developing commercial strategies, investment cases, business plans, forecasts, and organizational restructuring initiativesEvidence of successfully leading new business pursuits, RFP responses, and major account expansion programsTransformation + Delivery ExcellenceDeep understanding of integrated marketing and operational delivery modelsProven ability to lead large-scale transformation programs across multiple markets and stakeholder groupsStrong operational and commercial acumen, with the ability to balance strategic change with delivery excellenceExperience navigating complex global supply chains, production environments, and service delivery ecosystemsLeadership + Executive InfluenceProven experience leading senior direct reports across multiple disciplinesExecutive presence and credibility with senior client stakeholders, including the ability to advise, influence, challenge, and build consensus at C-suite and senior leadership levelOutstanding communication, negotiation, and stakeholder management skillsStrong leadership capability with a track record of building high-performing, internationally distributed teamsHighly commercial, strategic, and proactive, with the ability to anticipate risks, shape solutions, and drive business outcomes#LI-PL1#LI-HybridPayTypeSalary Read Less
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  • Director, Sales Enablement Training (Dynamics CRM), London or UK other  

    HH Global
    - Greater London
    Apply Now
    Purpose of the JobThis exciting new role with HH Global is to drive me... Read More
    Purpose of the JobThis exciting new role with HH Global is to drive measurable improvement in commercial performance by working closely with senior Client Engagement (account management) colleagues to embed consistent, high-quality use of Microsoft Dynamics (CRM) and all associated integrations, Engage (our consultative selling framework) and the Growth team's operating model / ways of working.This role sits within the global training team, with projects and focus prioritized and performance-managed by the Growth function to ensure full alignment with commercial objectives.You can be located anywhere within the UK, but you must be willing to travel for business as required and be present in our London office when necessary.Key ResponsibilitiesDrive growth discipline (not just training)Embed consistent, high-quality use of CRM, Engage, and Growth processes across client engagement, business development, and marketing teamsActively identify gaps in usage, behavior, and understanding, and intervene to resolve themChallenge poor practice and drive adoption of best-in-class growth behaviorsCRM adoption, quality + commercial useEnsure Microsoft Dynamics is used as a commercial tool, not an administrative systemDrive improvements in pipeline quality and completeness, forecasting accuracy and opportunity management disciplineProvide hands-on guidance and coaching to teams on how CRM supports real growth outcomesEngage framework facilitationFacilitate the practical application of Engage in live opportunities and account developmentSupport teams in embedding qualification discipline, value-based selling and structured deal progressionEnsure Engage is actively used in priority pursuits, not just understood in theoryGrowth operating model + RACI enablementTranslate the growth RACI into practical, usable guidance for teamsRemove confusion around roles, responsibilities and decision-makingIdentify breakdowns in ways of working and escalate systemic issuesTargeted training + enablementDesign and deliver focused, role-based training and enablement interventions aligned to business prioritiesPrioritize high-impact areas including strategic pursuits, underperforming regions or teams and new process or system rolloutWork with content creation teams to ensure materials are practical, relevant and actionableOngoing first-line supportAct as a first-line Microsoft Dynamics (and all associated integrations) subject matter expert, providing ongoing user support (for example “How do I do this?”) and ongoing guidance on best practice usage Insight + continuous improvementMonitor adoption metrics across CRM and Engage to identify performance gapsUse data to inform interventions and improvement plansProvide structured feedback to growth, sales enablement, and operations on systemic issuesWhat success looks likeCRM reflects accurate, consistent, decision-ready commercial dataEngage is actively used in priority deals, influencing win strategy and progressionGrowth teams demonstrate clear, consistent ways of working aligned to RACIMeasurable improvement in pipeline quality, deal progression discipline and win rate (as a contributing factor)Knowledge, Skills + ExperienceCommercial and growth understandingStrong understanding of sales processes, pipeline management, and growth functionsAbility to connect systems, behaviors and commercial outcomesCRM expertiseStrong, hands-on experience with Microsoft Dynamics 365 and core CRM conceptsExperience driving and supporting CRM adoption in complex, multi-region environmentsFacilitation and behavior changeConfident facilitation skills with the ability to influence senior stakeholdersProven ability to change behaviors, not just deliver trainingOperational thinkingStrong understanding of governance, ways of working and process designAbility to translate complexity into practical, actionable guidance #LI-PL1#LI-HybridPayTypeSalary Read Less
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  • Director, Sales Enablement Training (Dynamics CRM), London or UK other  

    HH Global
    - Greater London
    Apply Now
    Purpose of the JobThis exciting new role with HH Global is to drive me... Read More
    Purpose of the JobThis exciting new role with HH Global is to drive measurable improvement in commercial performance by working closely with senior Client Engagement (account management) colleagues to embed consistent, high-quality use of Microsoft Dynamics (CRM) and all associated integrations, Engage (our consultative selling framework) and the Growth team's operating model / ways of working.This role sits within the global training team, with projects and focus prioritized and performance-managed by the Growth function to ensure full alignment with commercial objectives.You can be located anywhere within the UK, but you must be willing to travel for business as required and be present in our London office when necessary.Key ResponsibilitiesDrive growth discipline (not just training)Embed consistent, high-quality use of CRM, Engage, and Growth processes across client engagement, business development, and marketing teamsActively identify gaps in usage, behavior, and understanding, and intervene to resolve themChallenge poor practice and drive adoption of best-in-class growth behaviorsCRM adoption, quality + commercial useEnsure Microsoft Dynamics is used as a commercial tool, not an administrative systemDrive improvements in pipeline quality and completeness, forecasting accuracy and opportunity management disciplineProvide hands-on guidance and coaching to teams on how CRM supports real growth outcomesEngage framework facilitationFacilitate the practical application of Engage in live opportunities and account developmentSupport teams in embedding qualification discipline, value-based selling and structured deal progressionEnsure Engage is actively used in priority pursuits, not just understood in theoryGrowth operating model + RACI enablementTranslate the growth RACI into practical, usable guidance for teamsRemove confusion around roles, responsibilities and decision-makingIdentify breakdowns in ways of working and escalate systemic issuesTargeted training + enablementDesign and deliver focused, role-based training and enablement interventions aligned to business prioritiesPrioritize high-impact areas including strategic pursuits, underperforming regions or teams and new process or system rolloutWork with content creation teams to ensure materials are practical, relevant and actionableOngoing first-line supportAct as a first-line Microsoft Dynamics (and all associated integrations) subject matter expert, providing ongoing user support (for example “How do I do this?”) and ongoing guidance on best practice usage Insight + continuous improvementMonitor adoption metrics across CRM and Engage to identify performance gapsUse data to inform interventions and improvement plansProvide structured feedback to growth, sales enablement, and operations on systemic issuesWhat success looks likeCRM reflects accurate, consistent, decision-ready commercial dataEngage is actively used in priority deals, influencing win strategy and progressionGrowth teams demonstrate clear, consistent ways of working aligned to RACIMeasurable improvement in pipeline quality, deal progression discipline and win rate (as a contributing factor)Knowledge, Skills + ExperienceCommercial and growth understandingStrong understanding of sales processes, pipeline management, and growth functionsAbility to connect systems, behaviors and commercial outcomesCRM expertiseStrong, hands-on experience with Microsoft Dynamics 365 and core CRM conceptsExperience driving and supporting CRM adoption in complex, multi-region environmentsFacilitation and behavior changeConfident facilitation skills with the ability to influence senior stakeholdersProven ability to change behaviors, not just deliver trainingOperational thinkingStrong understanding of governance, ways of working and process designAbility to translate complexity into practical, actionable guidance #LI-PL1#LI-HybridPayTypeSalary Read Less
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  • H

    Finance Systems Integration Manager (SAP Business One), any UK  

    HH Global
    - Birmingham
    Apply Now
    Purpose of the jobAs Finance Systems Integration Manager you will be a... Read More
    Purpose of the jobAs Finance Systems Integration Manager you will be accountable for the functional and process leadership of SAP Business One (SAP B1) integrations across the global Finance Systems landscape. The role translates finance process requirements into clear integration designs, coordinates internal and external developers, supports testing and release readiness, and ensures integration changes are controlled, documented and supportable. You'll reduce dependency on individual subject-matter expertise by building a sustainable integration delivery model: clear ownership, shared developer knowledge, documented support procedures, standardized handovers and controlled escalation from FIS Support.This role operates largely remote within the UK.Key responsibilitiesLine manage, coach and prioritize the work of a small team of developers and one infrastructure engineer, ensuring workload balance, delivery discipline, knowledge sharing and professional developmentOwn the functional and process solutioning for SAP Business One integrations with internal and external systems, ensuring changes are viable, scalable, supportable and aligned with global finance process standardsLead discovery and impact assessment for new integrations, enhancements and defect driven changes, identifying SAP B1 implications, finance process impacts, data dependencies, infrastructure considerations, controls and downstream reporting/accounting consequencesTranslate business requirements into functional specifications, integration requirements, process flows, acceptance criteria, test scenarios and handover documentation for developers, infrastructure resources, external partners and vendorsCoordinate internal developers, the infrastructure engineer and external partners through design, build, SIT, UAT, release planning, cutover and hypercareAct as the Finance Systems integration subject matter expert for SAP B1 connected services such as Hub, Noosh, Tipalti, Tungsten, Concur, Blackline, journaling services, tax payloads, reporting/data warehouse feeds and othersPartner with FIS Support so BAU incidents are handled through the support front door, while complex integration escalations are analysed for root cause, permanent fix, prevention and knowledge transferPartner with the FIS Senior Project Manager on project intake, roadmap planning and release governance where an item has integration impact, providing sizing input, dependency analysis and delivery risk assessmentPartner with the ERP FIS Manager and functional consultants on system accounting implications, SAP B1 process design and control considerations for upstream or downstream finance changesSet and maintain integration documentation standards, including functional overview documents, solution notes, payload/process mappings, known error playbooks, operational runbooks and release handover packsManage external vendor and partner alignment for integration changes, ensuring statements of work, estimates, dependencies, assumptions, issue resolution and delivery dates are credible and actively managedDrive continuous improvement in integration ownership by reducing bottlenecks, cross training developers, improving documentation, strengthening monitoring and embedding repeatable delivery practicesEnsure all integration changes follow change control, auditability, segregation of duties, release governance and production stability expectations for global finance systemsKnowledge, skills and experienceStrong experience working with SAP Business One / SAP B1 in a finance systems, systems accounting, business analysis, integration delivery or solution delivery capacityProven experience managing or leading technical resources such as developers, integration specialists, infrastructure engineers or external development partnersDelivering or supporting finance system integrations involving ERP, ordering platforms, AP / AR automation, payment platforms, tax engines, data warehouse/reporting or middleware/API servicesAbility to lead developers from a functional/process perspective and challenge solution approach, estimates, dependencies and release readiness without necessarily being the hands-on developerTranslating finance process requirements into functional specifications, integration requirements, test cases and supportable production solutionsStrong understanding of finance operations processes such as invoicing, credit/re-invoice, AP, AR, payments, journals, tax, period-end activities and reporting dependenciesManaging integration defects through root-cause analysis, workaround definition, permanent fix design, regression testing and support handoverWorking in a global or multi-entity finance environment with multiple stakeholder groups, competing priorities and strong control expectationsPractical experience with project / change governance including intake assessment, prioritization input, testing coordination, release planning and post-release supportExperience here would be very usefulSAP Business One Service Layer, DI API, B1if, SQL-based integration patterns, API payload analysis, integration monitoring or cloud infrastructure conceptsPlatforms such as Tipalti, Tungsten Automation, BlackLine, Concur, Thomson Reuters tax solutions, HSBC automated payments, internal ordering systems or finance data warehousesWorking with external SAP B1 partners, offshore / nearshore development teams or managed service providersSetting delivery standards for developers, including documentation quality, peer review, version control, release notes, support handover and knowledge sharingDocumenting integration architecture, process maps, payload mappings, error-handling procedures and operational support runbooksUnderstanding of controls, audit requirements, infrastructure dependencies and data governance in finance systemsUse of Jira, Zendesk, Smartsheet, Power BI, Lucidchart or similar project, support, reporting and documentation toolsProfessional finance qualification, systems accounting background or strong finance operations experience would be advantageous#LI-PL1PayTypeSalaryEmploymentIndicatorRegular Read Less
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  • H

    Group Account Director (Technology Portfolio Lead), any UK  

    HH Global
    - London
    Apply Now
    Purpose of the jobThis is a senior portfolio leadership role responsib... Read More
    Purpose of the jobThis is a senior portfolio leadership role responsible for leading, growing and managing a complex multi-client, multi-market portfolio across the Technology sector.Reporting to a SVP Client Engagement, the role will act as the senior lead for a client portfolio in Europe, providing client continuity, commercial ownership and regional leadership. The position is UK based, reflecting the concentration of the portfolio's highest client spend and the need to provide direct leadership to our teams, strengthen market presence, drive growth across emerging sector opportunities, and ensure effective development of our creative proposition within the UK market.The role carries accountability for client strategy, commercial performance, growth delivery, senior stakeholder engagement and leadership of senior account teams across the region. You will bring significant experience managing large-scale, multi-market client portfolios, ideally with exposure to $75m+ annual revenue or equivalent commercial complexity.This is a senior leadership role, but it requires a hands-on operator. You'll need to be comfortable moving between strategy and execution, working directly with account leads, clients, finance, operations and delivery teams to remove blockers, protect performance and convert opportunities into growth. The position offers a rare opportunity to take senior ownership of a Technology portfolio at a pivotal stage of HH Global’s growth.This UK-based role will provide the regional leadership required to protect and grow key client relationships, strengthen commercial performance, and support the next phase of Technology sector expansion. A strong UK presence is essential to drive growth across our new sector opportunities, alongside managing the advancement of the local teams based in market.Key responsibilitiesStrategic Portfolio Leadership + GrowthDefine and lead portfolio-wide client strategies across the client group, ensuring alignment with global client objectives and long-term business prioritiesDevelop and execute organic growth plans across priority accounts, including whitespace mapping, stakeholder expansion, service-line penetration, and strategic account developmentLead and support RFP, pitch, and proposal activity, driving successful conversion of new business opportunities and expansion of existing client relationshipsIdentify and unlock opportunities across marketing operations, creative production, retail execution, experiential, digital, procurement, data, measurement, and technology-enabled servicesAct as a strategic advisor to senior client stakeholders, shaping long-term transformation roadmaps and business outcomesDeliver measurable revenue growth, portfolio expansion, and margin improvement across complex client environmentsExecutive Client Leadership + Stakeholder ManagementBuild trusted relationships with executive and C-suite stakeholders across global, regional, and local client organizationsEstablish HH Global as a strategic partner by proactively advising, influencing, and challenging senior stakeholders to drive business valueCreate and maintain executive engagement plans that strengthen senior sponsorship and unlock growth opportunitiesLead governance structures and executive business reviews across the portfolioRepresent HH Global in senior client governance forums, executive business reviews, planning sessions and selected industry engagementsTransformation + Integrated Delivery LeadershipOversee integrated delivery models across multiple markets, ensuring consistent quality, governance, compliance, and performanceDrive operational excellence through innovation, optimization, automation, and continuous improvement initiativesEnsure successful execution across global, regional, and local teams while maintaining a strong focus on business outcomes and client valueBalance strategic transformation priorities with operational delivery excellenceLeadership + Organizational ManagementLead, mentor, and develop senior account leaders and portfolio leadership teams across multiple marketsFoster a high-performance culture focused on accountability, collaboration, succession planning, and talent developmentDrive alignment across global, regional, and local teams to ensure consistent client experience and portfolio performanceEstablish a clear operating cadence across the client portfolio, including account reviews, growth tracking, escalation management, financial performance, delivery risk and leadership alignmentCommercial + Financial Leadership Own portfolio P&L performance across EMEA, including revenue, contribution, profitability, forecasting, budgeting, and long-term planningDevelop and defend commercial plans, investment cases, restructuring proposals, growth strategies, and resource modelsDrive margin optimization and operational efficiency while maintaining service excellence and client satisfactionOversee financial governance, contractual performance, pricing strategy, and commercial risk managementPartner with Finance and Executive Leadership to ensure sustainable portfolio growth and profitabilityStay close to the commercial detail of priority accounts, ensuring forecasts, risks, opportunities, margin improvement plans and client investment cases are understood and actively managed Senior Internal LeadershipAct as a senior business leader within HH Global, contributing to broader organizational strategy and performanceSupport strategic initiatives that strengthen HH Global's global account management model and market-leading client partnershipsContribute to leadership forums, succession planning, organizational design, and business transformation initiativesKnowledge, skills + experienceStrategic Portfolio Leadership + GrowthStrong understanding of EMEA market dynamics, with a focus on the UK market, including regional complexity, governance requirements and local market executionExperience operating within global account structures, balancing global strategy, regional governance and local market deliveryProven capability in developing and embedding innovative creative propositions to strengthen market positioning across the UK and a varied client portfolioPortfolio + Commercial LeadershipSignificant experience leading complex multi-market client portfolios, ideally £50m+ / $75m+ annual revenue responsibilityDemonstrated success delivering portfolio growth, client transformation, and commercial expansion at scaleProven track record managing large and complex P&L structures with accountability for revenue, contribution, profitability, and growthStrong experience developing commercial strategies, investment cases, business plans, forecasts, and organizational restructuring initiativesEvidence of successfully leading new business pursuits, RFP responses, and major account expansion programsTransformation + Delivery ExcellenceDeep understanding of integrated marketing and operational delivery modelsProven ability to lead large-scale transformation programs across multiple markets and stakeholder groupsStrong operational and commercial acumen, with the ability to balance strategic change with delivery excellenceExperience navigating complex global supply chains, production environments, and service delivery ecosystemsLeadership + Executive InfluenceProven experience leading senior direct reports across multiple disciplinesExecutive presence and credibility with senior client stakeholders, including the ability to advise, influence, challenge, and build consensus at C-suite and senior leadership levelOutstanding communication, negotiation, and stakeholder management skillsStrong leadership capability with a track record of building high-performing, internationally distributed teamsHighly commercial, strategic, and proactive, with the ability to anticipate risks, shape solutions, and drive business outcomes#LI-PL1#LI-HybridPayTypeSalary Read Less
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  • H

    Senior Account Director, UK any  

    HH Global
    - London
    Apply Now
    Purpose of the jobOur Senior Account Directors are responsible for the... Read More
    Purpose of the jobOur Senior Account Directors are responsible for the development and nurturing of key HH Global clients - the role is essential in strengthening relationships with the client, identifying growth opportunities for the business as well as ensuring solutions are developed and delivered on time and against operational and financial business targets.Key responsibilities include building strong relationships with regional client stakeholders, leading and delivering high profile projects, and developing solutions that drive ROI. You will be accountable for all project activities, working within a defined framework to achieve both service excellence and financial targets.We are looking for a hands-on, forward-thinking, energetic leader who puts clients first, is passionate about retail innovation, is eager to drive progress and make a meaningful impact. You would initially focus on a portfolio of 3 clients to build a delivery plan, generate and develop new relationships and shape a future driven by diversity of services and opportunities. The client portfolio can grow over time and teams can be built. This opportunity is all about growth and will need to operate operate closely to clients. Fresh ideas, passion, drive, ambition and commitment to build a new offering are essential for success. Initially managing a small UK team of 3 and opportunity for that to grow with business success.The role operates on a blended basis from any of our UK offices and will require a good deal of travel to meet and influence client(s).The solutions we deliver for these clients are variable and dynamic, but include Retail Print and Point of Sale Materials, Branded Merchandise, Gifting, Brand Refresh tools and wider Marketing Activation assets - experience in this world would be highly advantageous.Key responsibilitiesClient centric approach, great at building and retaining strong client relationships at all levels across a global organizationBuild a network / community across all markets to ensure we are seen as the go-to for all project-based activitiesTeam management to ensure successful client engagementWork with marketing to ensure projects are built to drive awareness, celebrate success and showcase what good looksAbility to proactively identify new business opportunities, gain stakeholder buy-in and bring ideas to life using the team around youPresent at director / board level to internal and external stakeholdersResponsibility for the financial performance of projectsAdherence to reporting and operational requirements of the business and clientIdentify risks to the account and put in place strategies to manage themIdentify areas of resource risk and develop team structures to ensure balance and deliveryDrive and challenge the team, engaging the business SMEs, to deliver shared strategies that provide valueEnsure that activities comply with the Company’s policies and proceduresKnowledge, skills + experienceCross market project delivery and sourcing experienceThe solutions we deliver for these clients are variable and dynamic, but include Retail Print and Point of Sale Materials, Branded Merchandise, Gifting, Brand Refresh tools and wider Marketing Activation assets - experience in this world would be highly advantageousStrong project management skills; able to manage multiple projects simultaneously at paceProven track record and experience in a strategic account management roleProficient in financial management of projectsExperience in leading direct and indirect reportsPrevious experience managing complex strategic clients through changeHighly skilled in presenting and negotiating with senior stakeholdersStrong operational backgroundCan anticipate internal and / or external issues which will impact own business units and teams and able to develop contingency plans to manage such issues#LI-PL1 #LI-HybridPayTypeSalaryEmploymentIndicatorRegular Read Less
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