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Healix
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  • IT Business Analyst  

    - Bristol
    Job DescriptionRole purposeThe purpose of this role is to act as the c... Read More
    Job DescriptionRole purposeThe purpose of this role is to act as the conduit between the IT department and Healix Health, ensuring clear and effective two-way communication. The position holder is expected to capture change requests to the Healix Health product suite to validate their business value and collaborate with the IT department to deliver fit-for-purpose solutions to a transparent schedule.   Required skills, knowledge and experience This position requires: Prior experience: commercial experience in business analysis.Technical acumen and knowledge: experience working with complex multi-user cloud and on-premises systems.Tools proficiency: the ability to create presentations using MS applications (Word, PowerPoint and Excel).Communication skills: the ability to influence through reasoned arguments, effectively communicate technical matters to non-technical users, translate non-technical requirements into technical specifications, and present ideas within a matrix structure to diverse audiences across varying levels of seniority.Management skills: the ability to drive agile projects using PRINCE2 methodology or similar.Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements. Relevant qualifications·         A degree or equivalent.·         A recognised qualification in business analysis.As we are expecting a high level of interest in this role. the vacancy may be closed before the advertised date. About The RoleRole responsibilities and deliverablesThis position denotes the following essential responsibilities and deliverables:Analyse business requirements.Report concisely and clearly on technical matters to non-technical staff.Effectively translate requirements into IT solution deliverables.Project management of multiple workstreams.Participate in Healix Health workshops.Provide updates to Healix Health on the status and progress of related IT projects.Skills NeededAbout The CompanyWe offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.Company CultureInstead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.Desired CriteriaA degree or equivalentRequired CriteriaCommercial experience in business analysisExperience working with complex multi-user cloud and on-premises systemsThe ability to drive agile projects using PRINCE2 methodology or similarAt least 3 days a week office presenceClosing DateTuesday 9th December, 2025 Read Less
  • Head of Compliance and Governance  

    - Bristol
    Job DescriptionAbout Healix HealthHealix Health Limited is a leading H... Read More
    Job DescriptionAbout Healix HealthHealix Health Limited is a leading Healthtrust and Clinical Administration provider, supporting access to private healthcare delivery through robust operational, administrative, and clinical governance frameworks. With a team of over 150 dedicated professionals, we are committed to excellence, integrity, and patient-centred service.Position OverviewThe Head of Compliance and Governance will lead the development, implementation, and oversight of the organisation’s compliance, risk, and governance frameworks. This includes ensuring compliance with healthcare regulations, financial services obligations (where applicable), and ethical standards. The role is pivotal in safeguarding the organisation’s reputation, ensuring regulatory alignment, and fostering a culture of accountability and transparency.Required skills, knowledge and experienceEssentialStrong knowledge of UK healthcare regulations and financial services compliance (FCA/PRA).Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience in a healthcare or a regulated environment and SME environment are preferable.Experience managing audits, inspections, and board-level reporting.Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification.Degree in Law, Business, Healthcare Management, or related field.Excellent stakeholder management skills, with the ability to build relationships across all levels of the organisation.Strong negotiation skills to influence decisions and achieve positive outcomes.Strong commercial acumen, with the ability to balance risk oversight with business agility and growth priorities. DesirableProfessional qualifications (e.g. ICA, ICSA, IRM, FCA authorised compliance officer)Experience with NHS Provider Licence, SMCR, or FCA authorisation processes.Familiarity with digital health compliance and financial crime prevention.About The RoleResponsibilitiesFinancial Services Regulatory ComplianceEnsure compliance with the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) where the organisation handles:-       Insurance-related services-       Financial transactions on behalf of third parties-       Patient Funds and/or Instalment paymentsMaintain awareness of obligations under the Financial Services and Markets Act 2000 (FSMA) and ensure appropriate authorisations or exemptions are in place.Oversee systems and controls to prevent financial crime, including anti-money laundering (AML), fraud, and bribery.Ensure compliance with FCA Conduct Rules and the Senior Managers and Certification Regime (SMCR), where applicable.Liaise with external legal and regulatory advisors to manage FCA authorisation processes or appointed representative arrangements, if relevant.Healthcare Compliance and Governance ·         Ensure compliance with Care Inspectorate of Wales (CIW) and NHS England, CQC, ICO, GDPR, MHRA, and other healthcare-specific regulations.·         Maintain the NHS Provider Licence and ensure adherence to continuity of service (CoS) conditions.·         Lead internal audits, inspections, and regulatory reporting for healthcare operations.·         Oversee board governance, committee structures, and assurance frameworks.Risk ManagementLead the enterprise risk management (ERM) process, including financial, operational, and reputational risks.Maintain the organisation’s risk register and ensure timely escalation of key risks.Chair the Risk and Compliance Committee and report to the Board on risk exposure.Culture, Training & EthicsPromote a culture of compliance, integrity, and ethical behaviour across the organisation.Deliver training on healthcare and financial regulatory obligations, including non-financial misconduct standards.Ensure the organisation meets FCA expectations around workplace culture, diversity, and psychological safety.Skills NeededAbout The CompanyWe offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.Company CultureInstead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.Desired CriteriaProfessional qualifications (e.g. ICA, ICSA, IRM, FCA authorised compliance officer).Experience with NHS Provider Licence, SMCR, or FCA authorisation processes.Required CriteriaStrong knowledge of UK financial services compliance (FCA/PRA) and healthcare regulations.Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA).Experience managing audits, inspections, and board-level reporting.Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification.Closing DateTuesday 2nd December, 2025 Read Less
  • Marketing Manager  

    - Bristol
    Job DescriptionAbout HealixHealix Health was founded in 2000 by Dr Pau... Read More
    Job DescriptionAbout HealixHealix Health was founded in 2000 by Dr Paul Beven and Dr Peter Mason - two clinicians who understood that healthcare works best when it’s personal, not prescriptive.After launching Healix International in 1992 to provide global medical and risk support, they went on to create Healix Health: a UK-based specialist in corporate healthcare trusts.Our combined medical and risk management expertise places us in a unique position to deliver cost-efficient solutions without compromising high quality support for the end-user. As a result, we have an impressive list of clients across corporate, government, NGO and insurance sectors.With a team of over 150 dedicated professionals, we are committed to excellence, integrity, and patient-centred service.Join us as we celebrate 25 years of unlocking healthcare.Are you ready to take the lead in shaping the future of healthcare marketing? This is an exciting opportunity to join our growing Marketing team at a pivotal moment. As we mark our 25th anniversary, we’re stepping up to compete with key players through our bold new positioning: This is healthcare, unlocked.We’re looking for an experienced, strategic, and hands-on marketer to drive brand awareness, lead generation, and market education among prospective corporate clients and brokers. You’ll play a key role in delivering integrated campaigns across digital, social, PR, and more—acting as a true brand ambassador and customer champion.What we’re looking forYou’ll bring:Proven B2B marketing experience, ideally in healthcare, employee benefits, or financial services.Strong campaign planning and execution skills, especially for new business acquisition.Experience managing PR, social, and email campaigns.Excellent communication skills—adaptable across audiences and formats.A creative eye and attention to detail.Strong customer focus and understanding.Ability to thrive in a fast-paced environment, delivering to deadlines.A proactive, positive ‘can-do’ attitude and collaborative approach.Tech-savvy with solid knowledge of MS Office and marketing tools like LinkedIn, Instagram, HubSpot, Canva, Mailchimp, GA4, and CMS platforms.Why join us?Be part of a dynamic, growing team at a milestone moment.Work on high-impact projects that shape our brand and market presence.Enjoy a supportive, collaborative culture with opportunities to lead and innovate.Competitive salary and benefits package.Ready to unlock your potential?
    Apply today and help us redefine healthcare marketing.About The RoleWhat you’ll doIn this role, you’ll:Lead integrated marketing plans across multiple channels—organic and paid digital, email, PR, and social.Oversee PR and social activity (LinkedIn, Instagram) with agency support.Manage paid digital campaigns, including paid social.Optimise and evolve our websites to engage and convert prospects.Boost visibility through SEO, GEO, and profile listings.Drive lead generation and nurturing via HubSpot/Salesforce.Create compelling content and collateral for clients and brokers—newsletters, email campaigns, videos, thought leadership.Collaborate with partners to launch new products and services.Develop sales enablement materials like decks and guides.Maximise brand presence at industry events and awards.Support the Marketing Director on brand strategy and proposition.Manage budgets, timelines, and performance reporting for optimisation.Deliver internal comms to reinforce brand positioning and celebrate wins.Build strong relationships with suppliers, agencies, and internal stakeholders.Provide clear objectives and guidance to your direct reports, fostering a collaborative, proactive team culture.Skills NeededAbout The CompanyWe offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.Company CultureInstead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.Desired CriteriaRequired CriteriaProven experience in B2B marketing, ideally in healthcare, employee benefits or financial servicesStrong campaign planning and execution skills, particularly for new business acquisitionExperience managing PR, social, and email campaignsClosing DateThursday 18th December, 2025 Read Less
  • Operational Lead - International Medical Assistance  

    - Esher
    Job DescriptionAbout HealixHealix is a global leader in Travel Risk Ma... Read More
    Job DescriptionAbout HealixHealix is a global leader in Travel Risk Management (TRM) and Medical, Security and Travel Assistance Services with a vast range of products and services in each specific area.  Healix is entrusted to look after the welfare of millions of expatriates, travellers and local nationals in every country of the world, 24 hours a day.About the Operational Team Lead roleWe’re looking for a confident and collaborative Team Leader to support and develop our Coordinator team. In this key role, you’ll be responsible for driving team performance, ensuring service excellence, and supporting the delivery of high-quality operational outcomes.Required Skills & ExperienceTeam Leadership: Proven experience managing small teams, driving performance, and delivering coaching and development.Performance & Data: Skilled in analysing data to improve individual and team outcomes; track record of implementing successful performance initiatives.Technical & Commercial Acumen: Strong problem-solving skills and commercial awareness.Tools Proficiency: Confident using Microsoft Office and case management systems.Communication: Excellent written and verbal communication skills.Operational Delivery: Ability to lead in a fast-paced environment, influence team performance, and consistently meet KPIs and service standards.About The RoleWhat you will be doing:Lead, coach, and develop a team of Coordinators, using performance data and regular 1:1s to support growth and engagement.Work closely with Operational Leads to maintain a cohesive, high-performing team culture.Monitor output and resource allocation to meet KPIs and deliver exceptional service to our members and clients.Support onboarding and training, identify development needs, and ensure continuous improvement through coaching and feedback.Contribute to contract delivery by embedding lessons learned and responding to stakeholder feedback.This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys developing others, and is passionate about operational excellence.Skills NeededAbout The CompanyWe offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.Company CultureInstead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.Desired CriteriaExperience in International Medical AssistanceRequired CriteriaExtensive experience in managing and leading a small team of peopleStrong problem-solving and analytical abilitiesClosing DateThursday 4th December, 2025 Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany