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• 

  PR Account Manager  

  Havas Group

  [fulltime] - Manchester

  Posted: 21/06/2025

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  Description :THIS ROLE IS BASED IN HAVAS RED MANCHESTER AND ANY SUCCES... Read More

  Description :THIS ROLE IS BASED IN HAVAS RED MANCHESTER AND ANY SUCCESSFUL APPLICANT WILL NEED TO BE ABLE TO WORK FACE TO FACE WITH THEIR NEW COLLEAGUES THERE.At Havas Red, we create borderless work because we have who and what ittake to think without borders. Our outputs transcends countries, audiences,channels and formats.We have a strong track record of delivery buzz-worthy, thumb-stopping,action-driving, award winning campaigns and initiatives.We are a challenger to the established global networks. Whether we’re targeting audiences on Instagram or cultivating conversations among lifestyle consumers through headlines, our depth in expertise in person-to-person communications enables us to seamlessly share a brand’s full story, where its audience choose to consume it.Account Manager ResponsibilitiesClient Management• Researches and monitor clients’ business and industries to stay up to date on trends,developments and breaking issues, and, in concert with senior managers, counsel client accordingly• Develops and cultivates positive relationships with allocated clients, and theirstakeholders/influencers such as media, third party constituencies, and current and prospective customers to convey key messages• Participates in discussions with clients to understand PR, social and experiential briefs, as well as broader briefs involving other members of the Havas Village, assisting the client to develop these when required• Prepares background materials and research for client brainstorms• Makes a positive contribution in brainstorms• Prepare basic communications strategies and programs for clients and make a solid contribution to more complex ones• Effectively present strategies and programs to clients• Working with senior managers, prepare and regularly review and update detailedproject/program plans including working timetables of activity to ensure successful implementation and achievement of KPIs• Continually review programs to ensure all deliverables are met and suggest new initiatives to reach goals as required• Ensure timely, accurate and insightful reporting to and correspondence with clients including professionally written agendas, meeting reports, weekly updates and monthly activity reports• Autonomously manage small- to medium-sized accounts in consultation with senior manager/sMedia and Influencer Relations• Ensures accurate, relevant media distribution lists are developed and kept up to date• Develops and cultivates a wide range of relationships across mainstream and specialist media relevant to client base• Cultivates strong relationships with social influencers relevant to client base• Develops high quality key messages, media releases, Q&As, prepared remarks, stand-by statements and other materials, including research, writing, editing, collating and distributing through relevant news and social media channels• Works with targeted media and influencers on story/content development• Ensures media are proactively followed up to achieve agreed KPIs, cultivating a positive client presence• Respond to and follow up media enquiries in a timely, efficient and professional manner• Organises, implements and oversees media and influencer events including conferences, briefings, tours and activations• Proactively troubleshoots client issues that may arise, alert senior team members and propose solutions/actions• Works with senior managers, develop materials on more complex issues• Proactively troubleshoots client and implementation issues that may arise, alert senior team members and propose solutions/actions• Drafts quotes and liaise with clients on smaller issues• Works with senior managers, develop materials on more complex issuesDigital and Social• Has a sound understanding of current digital channels and social media as marketing tools• Works with the social and content divisions to develop best-in-class social and digital strategies for clients• Assists juniors to develop high quality content calendars and ensure posts are timely, targeted, accurate and in keeping with the strategy• Works with social and content divisions on paid campaigns to boost posts and build communities• Ensures comments are responded to appropriately and in line with Red Social guidelines and standards• Ensure a client, industry and competitor social media activity is monitored and reported on in a timely and accurate wayEvent Management• Plans and implements events including research, venue, catering, talent selection and management, theming and decoration, speaker briefs and speech-writing, working with sister agencies as required• Provides quality control, issues management and hands on support at the event, and professionally interact with clients, stakeholders and guestsPlanning and Strategy• Supports senior managers on new business pitches, tenders and proposals including research, brainstorming, drafting case studies, developing media targets and story angles• Presents confidently at pitch meetings and tissue sessions as required• Prepares basic communications strategies and programs for clients and make a solid contribution to more complex ones• Manages and coordinates assigned junior account teams ensuring effective and efficient deployment of resources, and high-quality work that meets clients’ objectives in a manner that provides value for money and account profitability, flagging any issues with senior managers.• Ensures timesheets are completed accurately and in detail each day• Manages allocated budgets with no over-runs without prior client approval, including following all Havas Red and client financial processes including raising and processing purchase ordersNew Business• Supports senior managers on new business pitches, tenders and proposals including research, brainstorming, drafting case studies, developing media targets and story angles• Presents confidently at pitch meetings and tissue sessions as required• Proactively recommends additional projects to existing clients• Maintains and grows a network on LinkedIn• Attends industry and relevant client events• Uses networks and networking opportunities to uncover new business opportunities and brings them to the attention of senior managersOUR AGENCY BEHAVIOURSSet up for success: We start from a place of discovery, seek out the right supportand listen to all viewpoints with enthusiasm and positivity. We are committed toproviding tools, training and mentoring to help us learn and improve, to create anenvironment to do our best work.Pave the path: We choose courage over comfort. To be the best, we must alwaysplay like we are second-best, because that enables us to focus with clarity ongetting better every day. We are fearless in our pursuit of transformationalcommunications.Execute with excellence: We do incredible work by raising the bar. Executing withexcellence means “good enough” simply isn’t good enough at our company. We gothe extra mile to exceed expectations in all we do.Be in balance: We expect the best from one another and strive for a culture oftrust. We empower each another to be flexible and prioritize balance, mental well-being and physical health to enable us to do our best work.Act with care: We have a responsibility to act with care about our business, ourcolleagues and the communities in which we operate. Caring is going the extramile in how we do our jobs, treat our colleagues and contribute to making apositive difference in society.Instil inclusivity: We are inclusive of different voices, perspectives andexperiences, and believe we are stronger as a team when we celebrate ourdifferences. Cultivating a culture of inclusion, equity and equality is never done, but we are passionate about the pursuit.Please note a satisfactory Disclosure and Barring Service (DBS) check is required at basic level.#LI-TG1Contract Type :PermanentHere at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. Read Less

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• 

  Account Director  

  Havas Group

  [fulltime] - Cirencester

  Posted: 21/06/2025

  Apply Now

  Description :PLEASE NOTE - THIS JOB IS BASED IN CIRENCESTER, IF YOU CA... Read More

  Description :PLEASE NOTE - THIS JOB IS BASED IN CIRENCESTER, IF YOU CANNOT COMMIT TO WORKING FROM THE CIRENCESTER OFFICE 3 DAYS A WEEK, YOU WILL NOT BE CONSIDERED FOR THIS ROLE.-----Here at Havas CX Helia, we’re on a mission to become the best customer engagement agency in the UK. And you’re a big part of making this happen
   Better togetherWhat’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network.18 countries, 1,200+ people, 25 Villages.When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey.Your new colleagues will include the strongest CX minds from a global talent pool. You’ll be in good company.Together we transform brands through our unique approach.Your futureHelping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful.But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people, too.While you bring the can-do, entreprenial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents.Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Role Account DirectorReporting Into Business DirectorReports -ResponsibilitiesAs a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help.A naturally strong leader, you inspire your colleagues and clients when talking about creative and data. You take the complex and make it simple for clients by building a compelling narrativeYou have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time (demonstrating a good feel for the agency business)Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing)Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality.The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector.Acts as an escalation point on all workload priorities as and when needed – both internally and with your clientsResponsible for owning and developing key (senior) client relationships.The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control.Equally comfortable working on strategic initiatives as well as day to day delivery of BAU.Highly numerate: as the P&L owner for your accounts forecasting and budget control ultimately ladders up to youAttributes/CompetenciesOperate as a Strategic leaderDemonstrates a solid understanding of the Agency's strategy, vision and commercial position and can confidently articulate this. Understands what skill sets and products are available within the wider group that could benefit client development and drive agency growthAn in-depth understanding and knowledge of the clients' business and market sector, responsible for identifying opportunities for growthHolds strong and trusted relationships with key (senior) clientsAccomplished at working in partnership with planning, creatives, developers and operational data marketeers.Be an engaging and persuasive presenter, able to take ideas and make them come alive in presentations. Taking the lead in client presentations.Proactively keeps abreast of client sector and the wider marketing trade by signing up to industry publications, alerts, seeking out opportunities to attend relevant conference, etc.Is prepared to invest time in understanding the client's data, systems and platforms that impact customer engagement activitiesCan confidently analyse campaign and programme results and present recommendations for improvements, testing opportunities to enhance performance/learning of customer engagement.A passion for marketing and engaging customersLeadership and a sense of ownership, controlled and measured in your approachA track record of building and maintaining strong client relationshipsTeam playerA broad experience of working across multiple sectors and multiple clients, demonstrating success across these equallyA successful people manager with a proven track record of growing and developing their teamKey Helia behavioursWe take prideWe care more about:Our clients’ businesses
  The work we make
  The people we make it with
   We set the bar high in everything we do:We take personal responsibility for the quality of everything that goes out the door. How it is presented, how it is sold, and how it is crafted. We are proud of everything we make and value the support of others to get the work from good to great.We are ambassadors for helia:
  in the presence of others, whoever they are, we exude our values and behaviours. We make sure nobody is unclear about what we stand for and why.We’re constantly curiousWe ask the right questions:
  To ensure we start every job with the right knowledge
   to improve every job through past experiences
  to drive better business outcomes for your brand
   We value continuous learning:
  Dedicating time to get to know our clients’ worlds, our industry, and more importantly, our own personal development.
  We are customers of our clients.
  We share what we learn with our teams
  We get stuck into new techniques and technologies that can improve our working day and the work we make.
  We value the importance of learning from our mistakes.
   We make meaningful connections:
  We take the time to get to know our clients as human beings, who they are, how they like to work and what matters to themTo ensure we understand the measures of success and how to make a difference to our client’s businessWe never settleWe are driven
  We drive projects forward and go the extra mile all with a smile on our faces.
   We are determinedWe have a positive, can-do attitude to any challenge we face.
  We don’t accept ‘impossible’ we find ways to say yes.
   We are restlessWe don’t accept received wisdom or the status quo
  We are confident to challenge appropriately, to get to better business outcomes
   We are ambitiousWe are focussed on our client, agency, team and individual goalsWe take our work seriously but not ourselvesWe believe working together supercharges our ambition>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Contract Type :PermanentHere at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. Read Less

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