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Harvey Nichols
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  • Buying Administrator  

    Harvey Nichols
    - London
    Apply Now
    BUYING ADMINISTRATOR – ACCESSORIES Do you keep up to date with lu... Read More
    BUYING ADMINISTRATOR – ACCESSORIES

    Do you keep up to date with luxury fashion?
    Do you know your Chloe from your Balmain?
    Do you love all things luxury retail?
    If YES, we may have the role for you…

    Luxury department store, Harvey Nichols, is searching for a new Buying Administrator to join its thriving Accessories Buying department in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work… At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as; Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers 30% off beauty and perfumery, wine and spirits Clothing allowance You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! About the role…
    As a Buying Administrator, you will act as the support for your team in Accessories and help make the department stand out for its fashion brands and help make our customers fashion dreams a reality! You will: Raise all planned orders and maintain delivery schedule. Ensuring to monitor and chase all deliveries of stocks from Suppliers to Stores to ensure the timely arrival of all products, liaising with the Buyer, Supplier, Warehouse, Merchandising and Stores as required. Produce ad hoc delivery analysis. Action and negotiate late delivery discount with Suppliers in consultation with the Buyer. Chase and check suppliers’ confirmation for discrepancies against the buyer worksheet. Manage supplier returns action and monitor stock swaps as negotiated by buyer ensuring to cancel outstanding balances on delivery schedules and Merret. Identify and resolve Warehouse and Store queries quickly and efficiently. Arrange direct to store deliveries as necessary. Review quality issues with the stores and take action on faulty stock as required. Send weekly sales figures to suppliers and ensure they receive in good time. Help build supplier relations through regular and effective communication. Check all debit notes for returned goods, supplier funding and sale or return stocks are processed and monitored correctly. Maintain departmental files including all supplier files, the order log and cancellation log. Update FPSS, OTB tracker & Brand Sales documents Maintain acceptable standards of housekeeping, tidiness of the department generally and security of company information. Ensure familiarity with the range and concepts of the department. Conduct competitive shopping and independent floor walks. Amend retail price changes. Use key reports to analyse product by category mix, size and colour and make appropriate recommendations to the Buyer. Is this you? We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Have you done something like this before? Do you have a great knowledge and passion for all things fashion? Are you great at talking to people? Are you great at organising? Can you quickly grasp what needs to be done and make it happen? Do you have an eye for detail? Are you a whizz on all things Excel? If this sounds like you, we want to hear from you! Where do I sign?
    If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us. Read Less
    Apply Now

  • Senior Online Financial Analyst  

    Harvey Nichols
    - London
    Apply Now
    Senior Online Financial Analyst   Do you love all things Ecommerce?... Read More
    Senior Online Financial Analyst
     
    Do you love all things Ecommerce?
    Are you qualified or a part qualified (ACCA/CIMA)?
    Do you love all things luxury retail?
    If YES, we may have the role for you… 

    Luxury department store, Harvey Nichols, is searching for a Senior Online Financial Analyst in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work…  At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.  Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers  30% off beauty and perfumery, wine and spirits  Clothing allowance  You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!  About the role… As Senior Online Financial Analyst you will have complete ownership of the Online & IT P&L, with a focus on profitability by territory. As Senior Online Financial Analyst your responsibilities will include: Pre and post analysis of online promotions to ensure financially viable and providing commentary on key highlights and learnings. Lead the budget process for the online team in submitting annual budget for the global online business, working extensively with buying and merchandising, online trade, digital marketing and IT. Forecast and periodical re-forecast of Online & IT P&L, highlighting key risks and opportunities to senior management. Responsible for all online month end postings, working closely with finance team to ensure accurate. Producing and presenting monthly commentary to senior management on key variances against budget and last year.  Supporting IT, digital marketing and online trade team with monthly financial review. Working closely to evaluate revenue and spend, by channel, with a strong focus on ROI. Ownership of weekly reporting on sales, margin and key digital KPI’s, tracking actual performance against budget and last year. Supporting the online team with financial modelling and strategic analysis on large investment projects to be presented to Finance for approval. Preparation and review of smaller investment and commercial business appraisals and providing recommendations and post investment appraisal of Online projects. Own and maintain financial models to assist with short term business decisions, for example promotions, discount analysis and delivery analysis. Creating presentations for senior management and assisting with preparation for board meetings. Undertake other analytical work as requested. Is this you?  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Do you have: Strong analytical and problem solving skills Qualified or studying towards accounting qualification preferable (ACCA/CIMA). Retail or Ecommerce experience would be advantageous Advanced excel skills (including vlookups, pivot tables, macros desired) Ability to work under pressure and time constraints Ability to work independently and in a team Commercially minded and customer focussed Strong attention to detail Ability to show initiative Able to develop and maintain working relationships throughout the business Planning and prioritisation skills with the ability to adapt to ad hoc demands Where do I sign? 
    If this sounds like you, we want to hear from you!  If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.  Read Less
    Apply Now

  • Personal Shopper  

    Harvey Nichols
    - Edinburgh
    Apply Now
    Do you keep up to date with luxury fashion? Do you love being an... Read More
    Do you keep up to date with luxury fashion? Do you love being an ambassador for luxury brands? Do you have experience working as a personal shopper or stylist within menswear? If so then we would like to get to know you! Luxury department store, Harvey Nichols is looking for a Personal Shopper with a strong background in Menswear to join the team in our thriving Edinburgh Department Store. We like to deliver the best personal shopping experience in the luxury market, both in-store and digitally. As Personal Shopper, you will develop and cultivate relationships with our most valued customers, creating loyalty, and driving profitable sales through exceptional customer service and expertise of luxury fashion and lifestyle.  This is a full time role working 40 hours a week, including weekends and evenings.  How we reward your hard work… At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as; Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers 30% off beauty and perfumery, wine and spirits Clothing allowance  Competitive commission scheme You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! About the role…  Work with autonomy and take an entrepreneurial approach to overseeing your private client books. We encourage a holistic relationship between shopper and client, with a personalised approach, ensuring that the service our clients receive is completely tailored to their needs. Through incredible service and engagement with your clients, you will exceed your personal sales targets as well as the company’s sales targets and client retention KPIs. What you will be doing... Build Harvey Nichols Personal Shopping client base, targeting our Menswear customer, by establishing and nourishing existing client relationships, re-engaging with former or lapsed clients and introducing new potential clients to our Personal Shopping service. Ability to focus on both your local and global clients and meet their unique needs. Organize and host regular engagement activities, including but not limited to private shopping appointments, store visits, brand events, meals etc. Provide expert advice to assist clients across all product categories and sales channels, working with your retail and DC teams where necessary to provide a seamless shopping experience. Ensure that any new CRM or Loyalty activations are communicated with your clients. Maximise both your own sales, as well as your clients’ overall sales and engagement with Harvey Nichols, with a focus on protecting margin and growing year on year. Manage and maintain client data base and files, ensuring that client data is handled in a compliant way and on Harvey Nichols own systems. Host appointments with prospect clients who enquire on the personal shopping service for acquisition purposes. Ensure correct follow up with these clients is actioned. Actioning requests for the Chairman and his family in a professional and timely manner. This includes preparation for their bi-annual visits, managing external purchase and service requests, international orders, invoices and WIP communication channels. Support Press and Marketing from Head Office with up-and-coming projects, providing feedback on current campaigns with regards to client preferences. Mentor fellow Personal Shopping staff members. This includes store procedures, till training, floor-walks, product knowledge and Personal Shopping conduct and standards. Represent Personal Shopping at any external events. This includes guest speaking, selling at pop-up events and clienteling. Fulfilling the role of a Brand Ambassador for Harvey Nichols. Manage stock movement efficiently, ensuring that it is returned to the shop floor as soon as possible to maximise sales and maintain good housekeeping of the department. Please note that as our corporate clients are global the role requires availability out of normal working hours, as well as flexibility to make last minute changes to your schedule depending on your clients needs. Skills and experience you need... Proven experience of working within the luxury retail environment, attracting new customers, and maintaining the highest standards within the industry. Preferably to come with established client book. Is this you.. You have a sales driven attitude You are positive and proactive You are a confident communicator, both written and verbal You have genuine passion for beauty and fashion You have a keen eye for details You are stylish, fun and welcoming Where do I sign??  If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.? Read Less
    Apply Now

  • Wholesale Merchandising Administrator  

    Harvey Nichols
    - London
    Apply Now
    Wholesale Merchandising Administrator - London/Hybrid   Do you keep... Read More
    Wholesale Merchandising Administrator - London/Hybrid
     
    Do you keep up to date with luxury food? 
    Are you super organised? 
    Do you love all things luxury retail? 
    If YES, we may have the role for you… 

    Luxury department store, Harvey Nichols, is searching for a new Wholesale Merchandising Administrator to join its thriving Food & Beverages Merchandising department in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work…  At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as: Up to 40% off fashion Up to 40% off hospitality, food market and hampers  30% off beauty and perfumery, wine, and spirits Clothing allowance  You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!  About the role…  As Wholesale Merchandising Administrator you will ensure the trading performance of Wholesale is maximised through the efficient management of stock, administration and cash spend and support with producing commercial management information to enable and assist the strategic decision-making process. You will:  Compile and Review the Wholesale weekly and daily reports and ensure invoices/paperwork is completed on time. Maximise availability of stock within the Wholesale channel to meet internal KPI’s. An understanding of stock systems and data management for operational use and analysis is desired. Support the Buying departments with the development and maintenance of the own label food range, considering specifically Wholesale partner needs and performance from your own insight. Regularly, Reforecast Wholesale demand & need with the Food Merchandiser’s support, to ensure we are holding appropriate stock in the Wholesale channel. Provide management information for all range reviews with the Food Merchandiser’s support.  Continually review the impact of terminal/short dated and delisted stock from the Wholesale channel and recommend actions to clear.  Ensure all system data is accurate and up to date integrity to manage accurate data reporting. Be a point of contact for the DC team to enhance communication around service and fulfilment, along with markdown and short-dated stock activity. Support the Wholesale function within Food, raising allocations to Partner orders and managing invoices & stock movements. Support the Merchandising team with PO raising, reporting and basic analysis. Is this you?  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.  Are you a good communicator? Do you work well under tight deadlines? Do you have strong analytical skills and attention to detail? Are you a team player? Do you enjoy all things Food? Do you have experience in MS Office & retail analysis systems? If this sounds like you, we want to hear from you!  Where do I sign? 
    If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.  Read Less
    Apply Now

  • Online Trading Manager  

    Harvey Nichols
    - London
    Apply Now
    Online Trading Manager - London - 12 month maternity cover   Do you... Read More
    Online Trading Manager - London - 12 month maternity cover
     
    Do you love all things online?
    Are you logical and technically astute?
    Do you love all things luxury retail?
    If YES, we may have the role for you… 

    Luxury department store, Harvey Nichols, is searching for a Online Trading Manager for our Ecommerce team in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work…  At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.  Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers  30% off beauty and perfumery, wine and spirits  Clothing allowance  You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!  About the role… As Online Trading Manager you will be responsible for Online Trading across one or more key categories, this role is responsible for the success and delivery of online category sales including management of the product catalogue and commercial performance aligned with the brand business goals and marketing strategies. Category Trading Responsible for the success and delivery of digital sales and margin for your category(ies) – in line with forecast. Deliver the online trading calendar for your category, co-ordinating with buying teams, brand and digital marketing, as well as wider ecom team, to ensure optimised and successful events. Monitor site and sales metrics to analyse and report on your category performance on daily, weekly, monthly trading meetings, bringing insights and proposed actions to continually drive trade and achieve/exceed targets. Actively trade the online channel, ensuring product availability, content and marketing are optimised to achieve increased online sales, working with digital marketing channels to identify and action levers to drive category performance. Responsible for defining, testing and implementing visual merchandising, site algorithms and search requirements for categories, ensuring buy-in to the strategies from buying teams. Develop and manage relationship with buying teams and merchandisers as their “go-to” for their online category performance. Brief email product selection, customer journey and New In selections. Actively engage with CRM & Social channels to ensure brands/products in your areas are being supported where possible. Support Senior Trading Manager on business planning, forecasting process as required Collaborate with the wider ecommerce team to identify and prioritise site functionality development and UX opportunities to improve commercial trade results. Support on the rollout of projects from fast paced online roadmap, including requirements gathering, testing, bug reporting and ongoing monitoring/reporting on performance where needed. Production Responsible for signing off all product in your category to go live to the site daily, ensure that the attributes for your category are appropriate and support the customer journey. Manage and support a team of Assistant Traders to ensure that products are on-site on time, and that production is prioritised in accordance with the trading calendar and promotional plan. Work with the studio teams to ensure production of image photography is prioritised to meet the needs of the category. Liaise with the Customer Services Manager to ensure any issues with the representation of the product catalogue online are resolved by your team. Leading and developing a highly motivated and talented team. Is this you?  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Are you an: Ecommerce professional with previous experience in online trading, merchandising or similar function. Experience with Big Commerce and Fredhopper or other enterprise ecom platform and merchandising tools. Experience with Google Analytics and Content Square (preferred). Results driven, commercially focused manager, able to execute in a fast paced environment. Must be highly analytical, detail-orientated, deadline driven, and able to multi-task with solid organisational skills. Strong stakeholder management and confident communicating to all levels within the business. A positive, enthusiastic problem solver who relishes a challenge. Ability to work collaboratively in a team and develop your own team. Where do I sign? 
    If this sounds like you, we want to hear from you!  If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.  Read Less
    Apply Now

  • Head Waiter  

    Harvey Nichols
    - London
    Apply Now
    HEAD WAITER - 9 MONTH MATERNITY COVER Do you keep up to date with... Read More
    HEAD WAITER - 9 MONTH MATERNITY COVER Do you keep up to date with luxury hospitality? 
    Are you passionate in providing the best customer experience? 
    Do you love working as a team to get the job done? 
    Do you love talking to people? If YES! We may have the job for you… ?  Luxury department store, Harvey Nichols, is searching for a Head Waiter as a maternity cover to join its thriving restaurants instore in Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Head Waiter, you will work 40 hours a week in our Knightsbridge store.  How we reward your hard work…  Being part of Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as:  Up to 40% off fashion  Up to 40% off hospitality, food market and hampers  30% off beauty and perfumery, wine and spirits  Clothing allowance  Competitive service charge (TRONC)  Paid overtime  You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!  About the role…  As Head Waiter you will: Willing to drive and maximise sales. Drive and maximise sales. Assist the Department Manager and Assistant Department Manager in ensuring the satisfaction of all customers by ensuring that prompt, courteous and efficient service is given by your team, at all times. Organise daily shifts to ensure the smooth running of the floor, complete team briefs and ensure clear communication between BOH and FOH. Act as a role model for waiters by demonstrating excellent customer service, personal presentation, and knowledge of local environment and HN. Resolve customer queries and complaints in a professional manner, ensuring that communication is maintained with the customer at all times. Discuss with your line manager any complaints that have not been satisfactorily resolved.  Instigate and maintain high morale, motivation and team spirit, recognising outstanding performance and contribution to team objectives.  Deal with conduct and performance issues appropriately, referring more serious or recurring problems to managers. Assist in identifying training requirements within your team and ensure quality on-job training is provided and recorded. Assist in ensuring all staff have a thorough knowledge and understanding of all items on menus and drinks lists and are able to impart this information to customers correctly and with enthusiasm. Assist in ensuring all front of house equipment is maintained correctly and all areas are presented to the highest standards. Ensure crockery, cutlery and glassware losses by your team are kept to a minimum. Ensure all Health and Safety requirements are adhered to and maintained and that a safe environment is maintained for customers, staff and suppliers Ensure that personal KPI’s are achieved Is this you?  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury hospitality and are looking for something uniquely different. Have you done something like this before? 
    Do you have a great knowledge and passion for all things fashion? 
    Are you great at talking to people? Previous supervisory experience in a high volume fine dining restaurant. Strong customer service experience. Excellent command of spoken and writen English. You are positive and proactive You love working in a team You will have great commuincation skills  You will be great at problem solving  If this sounds like you, we want to hear from you!  Where do I sign?  If you are already thinking of what you will wear on your first day and this role catches your eye, hit the “apply” button below to kick-start your journey with us! Read Less
    Apply Now

  • Hampers & Gifting Executive  

    Harvey Nichols
    - London
    Apply Now
    Hampers & Gifting Executive - London - (Hybrid working)   Do you kn... Read More
    Hampers & Gifting Executive - London - (Hybrid working)
     
    Do you know the latest trends in the food and beverage industry?
    Do you enjoy all things Food & Beverages?
    Do you love all things Hampers & Gifting?
    If YES, we may have the role for you… 

    Luxury department store, Harvey Nichols, is searching for a new Hampers & Gifting Executive join its thriving Hospitality & Food and Beverage department in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work…  At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.  Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers  30% off beauty and perfumery, wine and spirits  Clothing allowance  You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!  About the role… As Hampers and Gifting Executive you help create the range of hampers and make sure all the required Hampers are in the right place to enable our delivery department to successfully deliver on time.   Agree product selection strategy with the Buying Manager. Research, prepare and assist the Buying Manager with the presentation of product ranges to the Head of Buying, Food and Beverage taking into account sales history, food and beverage trends, new exclusive brands, product space allocation, product seasonality and group themes Resource, select, and recommend a range of hampers/gifts with agreed buying objectives Ensure that selected products meet overall strategic guidelines in term of price, demand and promotion Regularly review planned margin, cost and retail prices with the Buying Manager Assist with the presentation of strategy and results to the Management Board as and when required Scope order requirement for all hamper and gift related packaging and place orders with suppliers Ensure accurate monitoring of deliveries, addressing issues which arise Assist Buying Manager in communicating proposed hamper build plan to DC team to ensure product launch date deadlines are met Phase planned delivery of hampers and gifting proposition towards the business (stores and on-line) in line with product selection strategy Maintain sufficient stock levels of products and manage stock turn Manage stock cancellations and returns to ensure that the stock levels at any given time reflect the up-to-date sales picture  Action weekly sales information in order to highlight requirements for repeat orders, mark-downs and range changes and review this formally with the Buying Manager Ensure data integrity to manage accurate data reporting Ensure effective liaison with stores, warehouse and online Liaise with key stakeholders and assist the Buying Manager to identify targets and drive sales opportunities/campaigns. Assist the Buying Manager in seeking out new Clients/Corporate business opportunities to drive business Regularly review each individual market, closely monitoring competitor’s activity and trends within product area. Initiate, plan and recommend ways of improving sales performance, especially with regard to: - Visual Merchandising both in-stores and online. Promotional activity Staff training Negotiated supplier contributions where applicable Is this you?  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Do you have excellent organisation, communication, and presentation skills? Do you have strong interpersonal skills? Are you proficient in Microsoft Office experience of Excel, PowerPoint? Do you have good problem-solving skills? Do you have a passion for Food & Beverages? Where do I sign? 
    If this sounds like you, we want to hear from you!  If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.  Read Less
    Apply Now

  • Group Merchandising & Planning Manager  

    Harvey Nichols
    - London
    Apply Now
    Group Merchandising & Planning Manager - Beauty   Are you great at... Read More
    Group Merchandising & Planning Manager - Beauty
     
    Are you great at leading teams?
    Do you have retail and beauty experience?
    Do you love all things luxury retail?
    If YES, we may have the role for you… 

    Luxury department store, Harvey Nichols, is searching for a Group Merchandising & Planning Manager - Beauty in our Head Office in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. How we reward your hard work…  At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as.  Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers  30% off beauty and perfumery, wine and spirits  Clothing allowance  You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!  About the role… As Group Merchandising & Planning Manager - Beauty you will work alongside the Group Beauty Director & key internal stakeholders to create and deliver the omnichannel strategy for Beauty at Harvey Nichols. You will oversee the Beauty Merchandising department, helping to ensure sales and profit margin targets are met. You will lead the Merchandising team to achieve robust continuity business, successful new launches and promotional activities through optimised but controlled stock levels. You will own the budgeting process for Beauty from collation to implementation and you will inform FOB decisions by providing insight into sales and margin role includes all Own Bought beauty categories but excludes Concessions & Beauty Services. The roles and responsibilities in this Group Merchandising & Planning Manager - Beauty include:- Budgets, Forecasts & Finance: Building Budgets, forecasts and reporting sales and margins. Budgets to be constructed by channel, by week and by store by brand. New brand / department planning projections and forecasts. Assistance in CER process for Capex submissions. Business case submissions for investment requirements. Sales & Margin Reporting: Running and reviewing weekly reports and leading performance discussions at Trade Meetings. Category performance and analysis. Ad hoc reporting as required. Monitor performance to budget and escalate concerns. Supply Chain & Stock Optimisation: Stock and order management; ensuring the merchandising team are optimising opportunities but minimising risk through their weekly orders. Conduct range reviews in partnership with Buying. Supply chain communication – working closely with the DC to ensure all parties are aware of critical lead times and any issues. Tackling non-compliant suppliers. Managing process around aged or discontinued stock, particularly ahead of Sale periods and at year end. Propose markdowns and monitor progress. Regular communication around stock with stores. Maximising Department Sales & Margin Opportunities: Encourage cross functional working between the Merchandising & Buying teams. Work closely with the Buying Manager to identify opportunities and risks; to drive sales and protect margins. Work alongside the buying team, assisting with launch buys, large event buys and suggesting ways to improve our existing stock position via trade promotions & pricing strategies. Work closely with the online team to support the acceleration of this channel via trade initiatives & key strategic projects. Review Space Planning & provide densities in partnership with Buying. Develop a trading culture with stores covering sales and profitability, to facilitate a dynamic approach to our business with rolling methodical analysis, including stock and commitment control and in season trading. Relationship & Team Management Build and maintain strong, commercially focused relationships with suppliers across all categories of Beauty. Attend supplier meetings to ensure robust joint business plans and optimise key launch opportunities. Ensure beauty merch team are recruited, trained & inspired to deliver the divisional strategy, working in partnership with their buying counterpart. Develop & retain talent. Deputise for the Beauty Director when appropriate. Interface effectively with other Head Office functions to ensure Beauty’s success (buying, online, finance & logistics). Develop and maintain excellent relationships with store colleagues, (General Managers & Beauty Sales Managers), to deliver the Harvey Nichols Beauty vision on a national scale. Conduct store visits as appropriate. Decision making Autonomous decision-making & ownership is required in the running of the Merch department to solve immediate issues or queries with suppliers, stores and internal teams at Head Office. All major decisions are undertaken in consultation with the Beauty Director. Is this you?  We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Are you: Recent working knowledge of beauty buying, marketing & merchandising. Excellent industry relationships. Previous experience of working in an omni-channel luxury retail environment. Proven commercial experience. Experience in leading a successful & motivated team. A strategic and analytical thinker, with a passion for luxury beauty. Results and performance driven. Ability to read and interpret financial data. Ability to problem solve. Strong communicator. Intuitive, resilient & adaptable. High level of attention to detail. Excellent planning and organisation skills; ability to drive process and new ways of working. Where do I sign? 
    If this sounds like you, we want to hear from you!  If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.  Read Less
    Apply Now

  • HR Advisor  

    Harvey Nichols
    - Edinburgh
    Apply Now
    Do you love working with diverse and engaging people? Can you build... Read More
    Do you love working with diverse and engaging people?
    Can you build great working relationships with people at all levels?
    Do you put people at the heart of everything you do? If YES, we may have the role for you… Luxury department store, Harvey Nichols, is searching for a HR Advisor on a Fixed Term 12 month Contract to join the team in our HR department in our Edinburgh Store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. You will work 35 hours per week, this is a hybrid role with the expectation that you will work a minimum of 3 days in the Edinburgh Store. You will also provide remote HR Support to our Dublin Store. The salary for this position is £28,000. You will work with the HR team and also with the wider team in store to deliver an efficient and professional HR service. How we reward your hard work… At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as; Up to 40% off fashion Up to 40% off hospitality, foodmarket and hampers 30% off beauty and perfumery, wine and spirits Clothing allowance You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! About the role…

    As an HR Advisor, you will be a professional and efficient support for the team in Edinburgh. You will: Provide a HR advisory service across the whole range of people activities – implementing and delivering both strategic and operational objectives. Work in partnership with line managers on performance management, talent planning, employee relations, resourcing reward and recognition and staff management/development. Advise line managers on employee relations issues. Undertake the processing of offer packs and management of all new employees paperwork in line with GDPR guidelines. Implement employee communication and engagement activities to timescales. Undertake the management of the Payroll process in line with internal audit guidelines. Is this you? We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different. Are you CIPD qualified or part qualified? Do you have previous experience of working in a generalist HR setting? Do you have excellent IT knowledge? You will also need exceptional written and oral communication skills. If this sounds like you, we want to hear from you! Where do I sign? If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us. Read Less
    Apply Now

  • Display Assistant  

    Harvey Nichols
    - Edinburgh
    Apply Now
    Display Assistant - 32 Hours  Do you have experience creating inte... Read More
    Display Assistant - 32 Hours  Do you have experience creating interior displays? Do you keep up to date with designer look books and trends? If YES, we may have the role for you… Looking for something unique? So are we! Here at Harvey Nichols, we are daring to be different at every step and that's exactly what we are looking for in our future talent. At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be. We are seeking a Display Assistant to be part of our Edinburgh team. The role would be 32 hours a week on a rota basis. What you will be doing: Assisting with the development, production and implementation of display materials for use in the store to create interior displays. Assisting with the installation, dressing and snagging of windows ensuring a high standard of execution and excellent attention to detail. Mannequin handling, dressing and styling in line with Designer look books and key trends. Supporting our Visual Merchandiser to maintain high standards of presentation and merchandising, challenging the use of the product range to give a more creative approach, whilst keeping in accordance with the company’s guidelines to deliver consistency across the store. Assisting with requests from sales consultants and customers for items displayed on the mannequins and in windows. To support in the installations for promotional events both in store and externally. Ensure a good standard of housekeeping within the department and that it is maintained in a safe manner, free of hazards, and that the store Health and Safety Regulations are adhered to at all times. Understand the need for changing priorities and required work to be finished on time, occasionally continuing outside basic working hours to meet the needs of the business. Ensure the compliance of Harvey Nichols rules and regulations regarding stock movement when placing window stock on approval. Is this you? Experience working within the Display function in window and interior installations. Experience in Visual Merchandising MAC and PC literate Strong communication skills Capable of managing numerous tasks at one time displaying strong organisation skills and forward thinking, as well as problem solving Able to thrive in a fast paced and ever-changing environment and adapt to changes. An exceptional eye for detail and creativity All your hard work? Our colleagues are as important as our customers. When working with us you will be introduced to a huge variety of benefits including: Eligible for bonus scheme from day 1. A Learning and Development programme to support your career with us 24/7 access to our employee support helplines including free counselling, financial and legal advice You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay! Where do I sign? If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.  Read Less
    Apply Now
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